Purchased our winnebago Trend April 2016 and continuing praise for the Service Department! Today Tara "shined" again with her expert, professional, friendly, efficient service! Wish we had purchased pur first 2 rvs from La Mesa! Thanks to all! Mike San Ramon read more

Shopping for an RV is it's own beast. We purchased a used trailer from Craigslist that was great, but we out grew it. We sold our baby and were on a hunt for a brand new travel trailer. We had an idea of what we wanted, staying within a length range. Although what we were looking for essentially had the same layout no matter what make and model, there were subtle differences that would make or break a deal. We toyed between fiberglass versus aluminum siding, the storage space, the feeling of how well made, the colors of wood, etc. We were planning to make what we got last for a long time. In the early stages we met with a female sales person who pretty much did not understand or completely refused to understand we were looking not set to buy yet. She also underminded my husband's knowledge and experience of pulling a trailer because we were looking at a slightly heavier one (aluminum siding). We advised her we would come at a later date. We liked two at La Mesa but kept going back and forth. My husband went solo to check out something on one of our top picks and met with a sales man he liked and said was helpful. He made him feel comfortable with our pick despite some of the lack of "new" features. We went down again together, ready to buy a particular trailer and this same man my husband liked proceeded to show us our second pick calling the trailer we went to see and buy "cheap" and for X amount more you can get this.... This left us feeling undecided and confused. The one liners said by this sales man that made me realize I was not buying anything at La Mesa and would start our hunt all over were: 1) "It is not like you will have a trailer more than 5 years before you get a new one." No Sir, I am looking for something that will get us 10-15 years like our last trailer which was 22 years old and perfect just we grew out of. 2) "It is not that hard of a decision, it is not like it is a car." Well, the last time I ever slept and used the bathroom in my car was never, so it is pretty important and I plan to have this trailer longer than my brand new vehicle. 3) "Guys here aren't going to waste their time on trailer sales, the commission is in motorhomes." Oh, well excuse me I am not in the market for a motorhome. Unfortunately you sell travel trailers so sorry. and the final... asking about a third option that they sell but was not on the lot at the time.. we were told that it was "out of our price range." Excuse me, how do you know my price range? I have a length range only and perhaps that is why you think I have a price range? I am not an idiot and know that each thousand inceases your payment minimally so if it is the right trailer I will pay more. Too bad you took too much time undermining mine and my husbands knowledge, wants, and needs La Mesa. We found everything we wanted a few miles away with great service. I guess a sale with La Mesa was not meant to be. read more

Just checking if anything changed, it doesn't look like it, we bought a 2012 older motorhome from them service was so bad, we had to take it to Oregon to the manufacture to get it fixed right, we won't be buying another motorhome from these people and getting it serviced from them, these people are bad business people. Beware. read more

The sales person that we met here at La Mesa was extremely rude! We will Never buy anything from La Mesa in Davis. For the entire time we talked with this sales person it seemed he had a chip on his shoulder. When we asked a question, he answered in a very rude manner. For example, (and this is only one), I had a simple inquiry because I am not familiar with trailers and his reply was.... "I guess I am talking too fast for you". Rude, Arrogant man! He says he has worked there for 30+ years - perhaps if he is now treating people so disrespectfully he should consider retiring. It appeared that because we were not in the market for an expensive RV, that we were wasting his time. We are easy going people who have a business of our own. We would never treat our customers this way. Also, we have purchased many cars, boats, homes and property and have never met anyone who acts so unprofessionally and downright nasty. Perhaps he doesn't know he comes off this way, so hopefully this review will be a reminder to treat others with respect. We decided to try another place and drove to Vacaville to Camping World. What a huge difference. We were treated politely, professionally and plan to pick up our new 2016 trailer at the end of this week. read more

3/22 Made appt almost three weeks ago to have a tow bar installed onto our TOAD. Dropped it off, along with the RV last Friday, with the understanding we would need it by early Friday morning as we we were leaving on our vacation. Alyssa told us there was an outside chance it could be ready as early as today. We called early today to see how things were progressing. Of course we don't get a call back to nearly the end of the business day, only for Alyssa to tell us the wrong parts were ordered, and we may not be able to take back possession on Friday as agreed upon. Of course this was troubling to us since our vacation that we leave on this Friday is prepaid, and we were reassured it would be good to go first thing this Friday. To our astonishemnt, Alyssa then states " Well, if you want you can just come right now and pick it back up." There was absolutely no resemblance of customer service. I was irritated beyond belief. I then asked to be forwarded to her manager Aaron, who was just as blasé about the whole issue as she was. I was beyond irritated at the attitude. I asked Aaron if he had a chance to look at the reviews on here, because I'm quickly beginning to realize why they are so bad. He said he had. I asked him then what in the hell are you doing to improve yourselves, because the way you've handled this has been piss poor ( yup, I was PO'd!). So, we have no guarantee that it will be done by Friday morning as agreed upon, nor Friday at all. I can understand we all make mistakes, but it is the attitude that comes off these people. Absolutely no idea what customer service means. This experience has been awful. I don't see how they stay in business. And it isn't just Yelp reviews ( at times I've taken Yelp reviews with a grain of salt). Their reviews on Better Business Bureau is just as troubling. In fact, they're downright horrid. If I could give negative stars I would. read more

Customer service is not a word known to the folks working at this dealership! I drove 90 miles to look at some of their motorhomes... the salesperson was only interested in knowing my 'timeline' - not in finding the motorhome I came to look at... I told I wasn't in hurry, going to take my time, compare the different products etc... his response was I'm going to grab a bottle of water (sure it was a hot day)... I waited 10 minutes in the RV then decided to move on to the next RV... to my astonishment I saw the salesperson through the window standing in the shop with his hands behind his back. read more

***Update*** 1/23/2019 Three months later for a TOTAL of SIX MONTHS PAST when my trailer was SUPPOSED to be fixed and I FINALLY have one of the issues fixed. Another one (my awning) is STILL not resolved to my satisfaction. also I found out my original service advisor was fired for not properly doing his job and these people refuse to compensate me anything for all the issues they caused!!! Nor do they obviously care that they have a negative yelp review!! This place is trying my patience...I bought a brand new trailer from them almost a year ago and it's been in 3/4 times for warranty work. Most recently they replaced an awning due to warranty issues with the lights on it and come to find out they damaged the brand new awning they just replaced!!! I had my trailer in back in August and was told a part was on order and not received in time..I just called to confirm my appt for tomorrow and was told the part they "were waiting for" never was even ordered as I was told it was! They still need to look at my awning they damaged but I'm not towing my trailer back and forth until they can do everything at once...this is nuts! Earlier this year they had my trailer for almost 4 weeks "waiting for parts and such" I have no choice but to wait for them ***update*** It's a WHOLE MONTH later and NOTHING has been resolved!!! In fact my part that was supposed to be ordered back in AUGUST is STILL not ordered!!! ***Update*** Three months later for a TOTAL of SIX MONTHS PAST when my trailer was SUPPOSED to be fixed and I FINALLY have one of the issues fixed. Another one (my awning) is STILL not resolved to my satisfaction. also I found out my original service advisor was fired for not properly doing his job and these people refuse to compensate me anything for all the issues they caused!!! Nor do they obviously care that they have a negative yelp review!! read more

We were looking for an RV and found one that we really liked there at La Mesa. We wanted to think about it some more. The guy gave us his card and said if we had any questions, we could contact him. My husband emailed him the next day and had a few questions. It took him a week to get back to us. By that time we had bought an RV at another dealer. He lost out!! If they treat people that want to buy from them......give them money......how long would we have waited to get an appointment to bring the RV in for service after we bought it? So glad we didn't do business with them. We see that they don't have very good reviews on Yelp!! read more

I bought a Micro Minnie last Sept and have been very happy with it. Recently I brought it in for service and was well taken care of by Tara my customer service rep. She listened closely to my needs, communicated to me cost estimates and kept me appraised of the status of the work. When I picked up my trailer she went over all the work that had been done. Tara made the experience trouble free. I highly recommend La Mesa RV in Davis because of the experience I had with Tara. read more

They'll rip you off. Stay away!! Received an estimate for work to be done. They slowly started adding outrageous costs for things they said were broken. 25 dollars a sheet for ply-wood.... Really? Work done was mediocre at best. I will be returning,so they can do the job I paid for. read more

Called to get my 2006 Tiffan Allegro Bus in for problems with the Hydra Hot system. Left message on service voice-mail was never called back? Because they are the only certified service center to work on the Hydra Hot system near Vacaville CA and Tiffan told me that is who they recommend I called again 24 hours after leaving my first message and received their voice-mail again? After not being called back I tried one more time and was successful reaching the service department only to be told they don't work on coaches that old????? read more

Let me preface my review by saying my family and I went to their RV "show" at Cal Expo on Thursday afternoon around 1 pm. (the first day of the "show") to see what they had to offer. I was expecting several dozen fifth wheels but they had about 10. There were a lot of Motor homes but not what we were after. After looking at all the RV's, a sales rep by the name of Rick (very nice btw) asked if there was anything he could help us with. I said not really, I was looking for a fifth wheel with front living. He said "Oh, I'm sorry, we don't have any here but there is one at the dealership in Davis". (He didn't say "we had one and sold it") Here we go....Today, we arrive at La Mesa RV in Davis to take a look at their fifth wheel with front living. (We were prepared to look at many others as well but put a halt to that after our experience) We pull up and after being stared at thru the window by two sales people, a woman by the name of Kristina Shire came out and asked what we were looking for. I told her we were looking for fifth wheels with front living. She says "Oh, we don't have any, they're all at our RV show". I told her, "no, they're not, we went to Cal Expo and they didn't have any and Rick told us to come here". She glances at her sheet again and says "Oh, they had ONE but must have sold it". How does she get ONE from previously saying they are ALL at the show?? She then asks "What are you looking for"? (I'm thinking, didn't I just say FRONT LIVING???) At this point we were all annoyed because her demeanor was so rude and abrupt. She then says "How many feet do you want"? We said we weren't sure and gives an annoyed "Oh!". Really? You're a sales person and this is the kind of service you provide? She also said "We suggest that you call before coming out to make sure we have what you're looking for". YOUR sales rep said you had it! She then says Rick is from their MESA Dealer...MESA, ARIZONA! What the hell is he doing selling RV's for the Davis location? At least provide the "show" with correct inventory! She then asked if we wanted a business card to call about inventory at another time. I said no, got in the car and left. I'd also like to mention that we didn't get two feet from our vehicle. This is how sad the experience was. We were met IN the parking lot and stood there in 100 + degree heat!!) Even if they had exactly what we wanted, we WON'T go back there. We went to a different dealer in Vacaville and got a totally different vibe. VERY nice sales man who showed us what we were looking for and if we didn't see something, he would gladly call another CW to find out if they had it. He answered all of our questions, we weren't rushed, and didn't meet us in the parking lot to stand in the heat! The salesman also said they get a lot of customers that go to La Mesa first. (keep pushing your business away La Mesa) I think the owners at La Mesa should take a hard look at who they have working for them. Granted this is a big company and I'm sure they make they're quota, but I wonder how much $ they lose out on because of their poor customer service. Honestly, I don't think she wanted to walk around the lot with us because it was hot. Why else would you be so rude?! read more

I don't have anything nice to say about this company. First we started the purchase in June, finally got it July 23. Nothing was cleaned in it. The bed turned out to be flat, the AC did not work, the window that was suppose to of been fixed was not. I could go on and on but why? You get the idea. Then a vin verification man had to come and interrupt our dinner, apparently when it was registered they did I as a gas coach and not a diesel. Then they told me my first payment would not be due for 45days after we take it home, NOT we took it home July 23 first payment was due August 22. I told them I wanted handicap plates on which would save a bit of money, that was not done. Just alot of different short cut and they were mot in my favor. Had to cover windows, window shade motors did mot work, slept on couch bed, very uncomfortable. If you do a trade in keep on top of them to pay off the trade in. It took them almost 2 months to do our payoff. Terrible business. The things that were told to us was not the truth. read more

This is the 3rd purchase from La Mesa RV for our family. We research everything to a fault and by the time we are ready to purchase an RV we have pretty good knowledge of price and product. The General Manager, Nancy is very cool. Straight forward and helpful! The sales man Les is the one to ask for, no BS. I had been to Camping World and although the people are friendly, lots of BS and not truthful about RV lengths, ease of use etc. I suggest you make the trip to one of their shows, they beat other RV prices and from past experience they also back up the product! read more

Went there looking for a 5th wheel toy hauler. Heartland website says they sell Cyclones there. Only place close to Sac besides Camping World which is way over priced on everything they sell. Drive there and am told that that don't have any because they are getting rid of their trailers and are only going to be selling motorhomes. Not a very good business practice since half of RV's on the road are trailers of done kind. Anyway, they get two stars for the nice salesman that was there. Will go somewhere else I guess. read more

Our brand new RV that we've owned for 3.5 months has been in the shop for a roof problem for the last month. Sad a brand new RV needs a full roof replacement already. Love making a payment on something we can't use. read more

We went to the West Sacramento location (looks like people are putting reviews here for that location as well, as that location's yelp page isn't very established yet) just to look around. We have been toying with the idea of getting a trailer. We have a budget, and know that this is something we WANT, not something we NEED, so we're keeping that in mind and not willing to bend on our budget to put ourselves in any kind of debt over a 'toy.' We walked around with a salesman, told him our budget, and were still shown trailers that were over that. This is pretty normal behavior, from what we've experienced at places like this before, so I didn't think much of it. When we asked how flexible the prices were, we were told many times "The price is the price." Okay, so these trailers we're looking at are all over our budget... Good to know. When we get back inside, and it was just the salesman and I, one-on-one, i got told "make me an offer." I said "But I thought 'the price was the price?" To which he replied "I'm told to say that... But make me an offer and we'll see what I can do." When I told my husband this, he was a little irritated, understandably, because "the price is the price" had just been drilled into our brains. But okay- here's our offer. When we told the salesman our offer, he told us "Okay! That sounds great. That sounds like something we can do! No problem." So we start the credit application process and all the hoopla, and he starts to fill out his presentation form to give to his finance guy. When he gets to the portion of what we want- he says "so.... Payment wise. We can go $30-$40 over what you told me, and that's okay, right?" Uh. No. My reply was calm, and simple, but firm. "We're not going over the payment we told you. This is something we WANT, not something we NEED. So if it doesn't work out, it doesn't work out. But we're not spending more money to make it work." To which he replied "There's no need to be RUDE about it!" I was floored!! I told him "I don't think i'm being rude, I think I'm being REAL." I wasn't there to waste anyone's time like it seemed he was. If it wasn't going to work out, then tell us that! Don't give us this crazy run around and tell me I'm being RUDE for not wanting to give you more of MY money so you get your sale. Throughout the rest of our time there, he had also told me he was 'scared of me,' told my husband he was 'scared of me,' told my in-laws he was 'scared of me' (to which they replied 'you should be!' because at this point- I was pretty pissed, though I was still calm. I'm not the type to flip out on someone.) and he also asked me "how many bottles of water do I have to give you before you're nice to me?!" To which I replied "uh... I have yet to be mean to you." I have never in my life been told I was scary, or "mean and rude" for simply telling someone what I was willing to pay for something. And this is no sales tactic I've ever seen used before, thankfully, because let me tell ya... It doesn't work. We left, clearly unhappily, after the finance guy came over and told us our options- which were no where near what we'd told the salesman we wanted. The manager called my husband the next day. He wasn't in the store the day we were, so my husband explained all that had happened, and the manager apologized and said that he was definitely going to have to have to call me to apologize as well.... Guess who's phone hasn't rang? Needless to say, we don't recommend this place. Sorry I frightened you so bad, Maui. I'm really a pretty nice person. :) read more

We purchase a New 2016 Winnebgo Aspect from La Mesa RV in AZ. We brought it to Davis for warranty repairs. The RV had the damage when we purchase it. LaMesa promised to fix all of them. The Managers are the rudest people we have ever dealt with. We have been told many times to bad, that's part of owing an RV! Our RV had damages to the driver side roof (two dents). This was approximately 1 foot long. With in 7 months the roof line started to pull apart and crack. LaMesa RV said they only give a 90 warranty. Now we are told we have to take it to Junction City, Or. This is 600 miles away from us. Never buy anything from LaMesa RV! read more

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Buying our 2017 Kodiak Ultra Lite RV from LaMessa RV in Davis, CA was a great experience. MUCH better than when we bought from Folsom Lake RV in Rancho Cordova, CA We won't ever buy from them again. Adam & Derrick at LaMessa RV, were great salesmen. We looked at 6 models and settled on the Kodiak. We will take delivery ON TIME on 10 Jan 17. We leave for Las Vegas two days later on the 12th - 17th. I will update my review when we get back. RV did very well. NO problems. 16 May 17, I took the RV in for some quick service. Had a 10:00 appointment. I was taken care of a little early. The service took less than three hours. MATTHEW KELLY, did what he said he would do, at the price he said he would, within the time frame he said he would. What more can I ask? read more

When we discovered a sudden propane loss on our '17 LTV Unity, we called JR and he got us right in. They diagnosed the problem, a faulty regulator, replaced it and sent us on our way....fully tested and a full propane tank under warranty. In and out in 2 hours! I know it can take time to get routine service or repairs, but they jump through hoops to help you when it is serious (like leaking propane). Very grateful for getting it fixed so quickly. I am a happy camper and very glad we purchased our motorhome from such a first class store. THANK YOU. read more

So lets start by saying that this place by far has the best inventory, quality, and price of all the place I have researched. But where they really separate them selves from the competition is their service. I have tried other places like camping world to get work done and La Mesa is hands down faster, friendlier, and always make sure I have not forgot anything from a maintenance point of view. My experience - I walk into the service department and am immediately acknowledged and greeted by Sarah (adorable little redhead with just a great personality). From there I ask for the backbone of that dept (Tara). I have been working in service for over 30 years and Tara should teach a class on how to greet, handle, and keep customers. She makes us feel like family and just genuinely cares about me and my concerns. My travel trailer go side swiped and needed some repair via the insurance company. I gave everything to Tara and it was handled. I mean how easy she makes my life is incredible. Not only that she reminds me of a few things I should have checked since its been a couple of years and sure enough she is on the mark with each item. She calls and follows up with a status each week and informs me of when I should be able to pick up the trailer from the service dept. The service team does an outstanding job (as usual) and I am back in business. It is this type of service, genuine caring, and friendliness that keeps me going back. While its a bit of a drive I keep going back because they just keep taking such great care of me. So Tara, Sarah, and the entire service dept. I thank you all for everything you do for me every time I visit. read more

I bought a new RV for maybe 35% less than any competition. Further, the good will at the Davis store was unusual. Everyone I met was kind and helpful and as a single woman, so ready to get me oriented and happy with my new purchase. I love the employees and I can't say enough about the service and humans at this store!! PS If you care about gender neutral restrooms, you are already missing the best part of life. read more

Thank you to the entire La Mesa team for our delivering our beautiful new Winnebego Journey, with a special shout out to Rick in service.. We have owned several RV's in our life and our story was that we would never buy new or from a dealer. But then life happens. We saw the 2014 Winnebego Journey at an RV Show in Vallejo and fell in love. We walked away and thought about it. We looked on the internet for a preowned older version of the same model and found them hard to find. We found a few current models at other dealers, but nothing at the price that La Mesa was asking. We saw an ad for the La Mesa show in Vallejo again a few weeks later and said, let's go look again. We met with the same salesman, Steve Gudger, who knew a lot about the coach and patiently answered all of our questions. He left us alone to make our decision. He walked us thru the negotiation process and we made an offer below their show price. Everyone compromised, but we felt that he negotiated in our best interest and we had no complaints about the process or our end result. We too, like other reviewers, felt that the only high pressure tactics we encountered was from finance trying to sell the extended warranty program. The service department is extremely busy, but this is where La Mesa has earned my 5 star rating. Rick Williams in service has been proactive, thorough and reliable in every transaction. We have the highest confidence in him as our service manager. After receiving the coach we made an appointment about 6 weeks later for a follow up service appointment and we had a list of things that needed to be fixed or replaced. Rick has completely satisfied all of our requests. While in service, his team observed a potential issue with the chassis and directed us to have the chassis inspected by a local authorized freightliner repair center. Who knows, he could have saved our lives. read more

They had a show at Cal Expo last weekend. As usual a lot of junk RVs that it looks like they couldn't sell elsewhere. This is the largest RV seller in the US and sometimes they're very very sad in their representation. It took me forever to find a representative to find out that they only had two examples of fifth wheels that could be towed by a half ton truck. Both were sold and closed. They wouldn't allow any kind of access even with your shoes off. Pretty sad and I've seen this out of them before. Lots of RVs with really inconvenient and odd floor plans a few of their motorhomes had no door that you could separate from the common area to the bedroom and door to the bathing facilities. read more

It seems like reviews for La Mesa are like computer operating system reviews. There are lots of high and low ratings, and not much in between. Our experience was mainly with sales, which was extremely positive. Our sales person, John, was great at understanding what we needed. He even told us not to purchase an RV the first time we came in, because the vehicle we had for towing was not going to a satisfying experience. We wound up buying a larger vehicle for towing and came back another day and sought John out. We love the 5th wheel we purchased. It seems like the service department is where most reviewers are unhappy. Our only contact with service was hooking up the fifth wheel hitch and they did all that was promised. I really recommend buying an online book with impartial RV manufacturer ratings. JR Consumer Resources is one such book. The book isn't cheap, but it becomes clear that some manufacturers are better than others at getting parts to the service departments. read more

My wife and I just purchased a travel trailer at Cal Expo show that La Mesa RV is putting on and couldn't be happier. Our fourth salesman we talked to, Gabe Knight, took the time to find out what we were looking for and showed us several models until he found the one that my wife couldn't live without. Thank you Gabe and La Mesa RV! read more

In Davis - Very pushy salesmen (not just one, but two!) who instead of listening to what we were shopping for and admitting they didn't have it, wasted our time trying to tell us what we wanted. Very limited stock available, all new and lower end units. read more

Service with a capital 'S'. I want to recommend Tara in La Mesa RV service as your service manager at La Mesa RV in Davis. 5 Stars in all categories...efficiency, communications, personability and of course the work 'her team' does is equally superior. If you need dependable service, done well and efficiently on you RV or Trailer start with Tara at La Mesa RV and you won't be disappointed. Our new Travel Leisure Serenity needed regular maintenance (twice) and Tara was a gem, 5 Stars for sure. read more

Now have a refrigerator problem. La Mesa promised it back on Dec. 5th. Call and get no return call. Almost four months later and only able to use it once. Service feed back is non- existent. No idea when it will be ready. How would you feel paying that kind of money for BRAND NEW and can't use it! read more

I purchased a fifth wheel trailer from a dealer up in Oregon and by the time I got it back down here to Sacramento, one of the lights had broken loose and needed to be replaced under warranty. I contacted La Mesa As they were the dealer for this brand of RV and Tara helped me through the process and got me the new parts within two weeks. All I had to do was return the defective part and sign my name! I can't thank her enough! read more

I am adding twos stars because Mr. Hicks actually reimbursed me for cleaning of my RV. Even thought it took "forever" to sort things out I am giving extra stars just for Mr. Hicks trying to fix things. However if/when you go to this LA Mesa Center make sure to get EVERYTHING IN WRITING BEFORE the work even start and then "stay on them" and watch for corner cutting. read more

La Mesa provides outstanding service, everyone at La Mesa is friendly and willing to go out of their way to help customers

I was dealing with the on-line sales department trying to get more information on travel trailers they had available at the Davis location. I was very disappointed in the interactions I had with the online sales manager. I wanted to purchase a new or used Travel Trailer that was $20k or under and 25 ft or less. We went back in forth a few times with him sending over options that were to big or to expensive. When he did send me one that met my basic requirement his response/sales pitch was "the best price on that would be 16,998. let me know if that works for you and like to purchase it." When I used the online portal to inquire about another trailer I got scolded by the sales manager via email for not going to him directly and inquiring about a trailer that was in Florida (the location of the trailer was not shown on my phone, so I assumed it was in Davis) I hope Le Mesa staff realize that they are not the only RV dealers around. It would be beneficial of them to invest is some sales and customer service training. I will not be visiting Le Mesa RV Davis anytime soon. read more

Had my fifthwheel undergo some extensive repairs recently at La Mesa RV in Davis, Ca. The repairs consisted of replacing the entire suspension system and one front lift jack assembly. The service manager was Tara Giboney. The repairs toke approximately two weeks and that was because parts had to be ordered. Tara was accurate and concise on the costs and diligent in keeping informed on the progress of the repairs. The quality and workmanship of the actual repair work was excellent. Great job to the technicians that did the work. My overall experience with La Mesa RV, Outstanding! read more

Matthew Kelly went out of his way to make sure my service experience was exceeded my expectations. My warranty repairs were completed in a expeditious manner. read more

We purchased a used 2009 RV form La Mesa in San Diego. The store manager AL in Davis arranged the entire transaction. He sent us pictures of every aspect of the RV had the condition described acurately and honestly. He worked with the location to get us the best pricing financing and service. The vehicle was delivered in immaculate condition like new. He had to spend a lot time doing the leg work. Now two months latter we have had no problems with the vehicle and have used it 4 times. This is a great place to purchase an RV. They exceeded all our expectations. read more

So I don't usually write reviews, but the service today was beyond excellent. From the second I was checked in by Toni and Sarah, who turned a horrible morning into laughter, to Mike who not only got me in quickly, but kept me informed, I only have great things to say. They turned what I expected to be a three hour ordeal on the entry steps recall into 45 minutes of magic before I was on my way. With two dogs in tow, I can't thank them enough. Yes I've had the occasional frustration with La Mesa, but today was NOT that day. Thanks guys!! You were awesome!!! read more

We purchase our motorhome from lamesa. And at first it was scary and things were always going wrong. Recently Mac took over as our repair servicer because Matt moved up. Matt was great and all but Mac is awesome. He's always following up with us and keeping us updated. The only thing I can say bad about Lamesa for servicing is you have wait a while for an appointment. But when your rv is there they give it their all and is in good hands and they always get it back to you in time for your next trip. read more

First of all, the sales process was very nice. The sales people that we dealt with would promise the moon if they had to, unfortunately, they over-promise and under-deliver. The few items we noted on the sales contract to be fixed could not be fixed within two weeks, they said because they were waiting on parts. It doesn't take that long to get parts!!! Upon return from our first short outing the list had grown to about 15 items, nothing major except the floor had a bubble in it. They wanted a month to get everything fixed and after two months only a few small items had been fixed, 8 of the 15 had even been attempted even though I was told all 15 were completed. It turns out the service advisor never even looked at the motorhome prior to me picking it up. Now after 3 months, I have had the motorhome in my possession only 3 weeks and they want it for at least two more weeks possibly longer so they can fix it. I have no faith in LaMesa RV. I also feel that Winnebago should extend my warranty as they have had it longer than I have. read more

I had a great experience at La Mesa. Tara is absolutely wonderful. Bought a Winnebago Revel site unseen (I live in Utah) from them and she made the process seamless and easy. When I picked it up there was a small chip in the windshield which she had me replace and sent a check, really great service. I can't say enough good things, Tara thank you for all your help! Loving the Revel! read more