Maybe I'm not understanding the concept well, but I couldn't get into the sweet hot dog thing…read more They were definitely interesting and worth trying just for the experience, but we have no desire to go back again and repeat the experience.

My family and I are regulars here. We love the corndogs, -1 star because their tteokbokki is…read moreinconsistent. Sometimes it's the right kind of spicy, the next, they're super spicy. The place is always clean and serving time is reasonable.

Always so delicious! My husband started eating a burger meant for the table next to us, but the…read morestaff was great they boxed up the one he actually ordered so he could enjoy it later. ( server gave him somebody else's burger) The fries remind me of those from Pup 'N' Taco anyone else remember that place? The customer service here is excellent! My only complaint is the seating, the hard metal chairs are pretty uncomfortable. Other than that, everything was great! 3/9/25

Service was disastrous. 12:03 pm I concluded my kiosk order. And I sat at a barstool directly in…read morefront of the order window. Two ladies asked me at two different times if I was there for an online pick up. Two different times I gave them my order number and said I had ordered from their kiosk. After many people had come and gone with their orders, a third person asked me about my order. I said I ordered from the kiosk and here is my receipt... Hold up the receipt and showed them. Then I was asked specifically what did I order, even though they were looking at my detailed receipt. I told them and they started on the order. My order was with no caramelized onions. The order was thrown together and thrown into the box, with caramelized onions. I just basically took the bag and left. That was 12:31 PM. The presentation due to their hurried attempts to include my order, was also a disaster. First and likely last visit.

My name is Ken and I love their burgers and service. They give you exactly what you ask for on the…read moreburger which is great. There service is impeccable as well.

Ordered on Postmates. When I went to pick it up, they had not even started the order. they claimed…read moreno paper in printer. So after I complained, I'm now on chit list. Which means my order is never ready when it's scheduled. Every time (NOW) my order is sitting on counter partially prepared. When they can confirm it's me, they finish my order by adding their secret sauce. They mess with my food now, so, I won't be back. Can't /don't trust them. If there's an issue w your order, best keep it to yourself, if you plan to come back. So sick of these fast food workers Sabotaging your food if they feel slighted in any way. Healthier, cheaper and better made at home now. Thanks

If you have had Tommys Original then you will know from…read morefirst bite........ The food is always above par ....the double chili cheese with cheese fries are a perfect combo

Finally tried Tommy's and I can't say I'm impressed. The restaurant itself is clean and has plenty…read moreof seating. The staff were friendly enough. I ordered the california burger and cheese fries. Maybe it was my bad thinking cheese fries would have liquid cheese, usually that's what cheese fries are. Instead I got 2 slices of american cheese on the side and some fries lol. It was so baffling I couldn't even be mad, I just laughed. I think I'm more offended that 2 slices of american cheese was a $2 up charge. I didn't eat the cheese but the fries weren't bad on their own. The burger was pretty good for the price. Not sure I'll come back, it's not the worst place but definitely don't order cheese fries lol (they shouldn't even be on the menu tbh).

I always stop by here for some great chili dogs and chilli cheese fries. Can't beat the hot chilli…read more Too bad there are non in my side of town. Fresh and tasty with great smiling service all the time Keep up the great work

The food is always cold! Like come on now! I don't expect too much simply bc I'm sure the staff are…read moreunderpaid but for continuous cold food is crazy! And most importantly, especially because this place isn't necessarily "cheap", they are soooo stingy with the servicing sizessssss it's never consistent!! Like it's barely half full! This is ridiculous. I'd rather take the drive to Tom's and spend a few extra dollars bc this is such a rip off.

We ordered three shakes they were all very good however one was only 4/5 full. The service was…read moregood. Everything was great except for the one shake.

My first and probably last, visit was frustrating. They had the BEST strawberry shake I have ever…read morehad in my life. The rest of the experience was horrible. First, users of handicap parking, Beware. I pulled k to the space only to realize that you order at a kiosk sign by the car. The only problem is the handicap space has blue hashmarks to the left of the space. You cannot reach the sign. I drove into the hashmarks trying to get closer to the sign. I still had to use a pen in order to push the button to place an order. I ordered the strawberry shake and a medium order of tater tots. While waiting the 12 minutes for my order I had time to check out the menu board. At the very bottom of the sign, on the right side was a notice to handicap persons. It tells you to leave your spot and go thru the drive thru or stay where you are and flash your lights, honk your horn or wave. Would have been nice to have that in a larger separate sign Like I said the shake was fantastic. The tater tots were not hot. They were greasy. There were only 9 tater tots but it had 4 French fries.

Came during a weekday night. Plenty of parking in the their lot. The drive through was busy…read more Dining area appeared very clean and completely empty. The restrooms required a code. Ordered their 4 chili dogs for $4 special during Hot Dog day. Food came out really fast and hot. Personally did not like the taste of the hot dog. Discovered that you can add onions free of charge from another customer. The employees were friendly and courtesy. Was acknowledged upon arrival.

Paid over $6 each for these ice cream Freezee's and they are 1/2 full. To top it off it's an AI…read morerecording that takes your order. So is it AI that you need to tell to fill (literally) the order or is it the workers inside making the stuff that need to be shown??? How can one really know... Should have gone to Sonic

The parking lot and restaurant were clean. We were greeted by two different employees as we…read moreentered. The young man at the counter was friendly and helpful as we made our choices. I chose two ala carte items - an order of hash browns and a one biscuit cut in half with gravy. I also ordered a Coke Free. My husband chose one of the specials advertised on the window outside. His combo included eggs, home fries (or hash browns) toast, a hamburger patty (or ham, bacon or sausage), and a cup of coffee for $11.99. Our only problem was the fact that their potatoes are pre cooked and reheated. They were cooking at least 20 orders of hash browns on the griddle at one time which means, when reheated they get a bit crunchy. The home fries tasted reheated with a spoonful of mushy onions and bell peppers dumped on top. The rest of the breakfast was tasty and plentiful.

I've been coming to this Tom's Famous Family Restaurant location for years now and it has always…read morebeen more of a mid-level food spot for me. Lately, though, I feel like the food quality has gone down a bit. The food can taste pretty bland at times, although they do serve generous portions and have a wide variety of options to choose from. The main reason I'm still giving it 3 stars is because the pricing is pretty reasonable for the amount of food you get, and there's a lot on the menu. It's a good place if you just want something filling and casual. The restaurant itself could definitely use an upgrade. The decor feels worn out and outdated, and the place could use some refreshing overall. It does get pretty packed, but thankfully they have plenty of seating, and I've never had to wait too long when dining in. Customer service ranges from just "meh, it's okay" to "good!" depending on who takes your order and who brings out your food. It's not a huge issue for me since I mostly come for the food, but it is worth noting. I also wouldn't recommend the drive-thru if you're in a rush. It can take forever just to order and wait in line behind other cars, which is especially not ideal if you have kids with you. I would say come here if you want something filling and affordable, but don't expect a 5-star meal.

Went through the drive through and ordered, We should've checked our food before driving off,…read morebecause we were given lukewarm fries. When we arrived back at the location Eyallee W greeted us with a big smile. After telling her our food was cold she immediately apologized for the food being cold, And quickly went to fix the order. She was very professional, helpful and had a great attitude. Excellent customer service, keep up the good work girl!!!!

Worst Wienerschnitzel. Overcharged and also food was horrible the hotdog wiener was old and tasted…read morebad. Pstrami burger is trash. Even the Coke Zero tasted different. I think this place just made me not want to eat wienerschnitzel ever again.

Nice hole in the wall place that has great service and great prices! They have a lot of morning…read morespecials and daily specials with different options. I got the French toast with eggs and bacon/sausage. It was $10 after tax. The waitress was very friendly too! I would come back, it's a nice casual vibe and the food was good too.

Food was bad. The burger I received was over cooked, dry AF, and no seasoning. Furthermore, one…read morepatty was smaller than the other and thick AF, was tough to chew, fire your cook. There should be no damn reason why food should come out like this. The onions rings werent even cooked and some of the pieces were literal whole pieces of onions, WHO TF DOES SHIT LIKE THIS?