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    La Gabella

    5.0 (1 review)
    Open • 10:00 am - 4:00 pm
    Updated 3 months ago

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    3 months ago

    Helpful 14
    Thanks 2
    Love this 13
    Oh no 0

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    Luigi's

    Luigi's

    3.0(1 review)
    1.6 km

    I read the previous reviews and because I was interested we went for lunch…read more I was expecting a lunch menu with Italian dishes. The only one was Spaghetti with meat balls. I visited Italy already in the fifties, I even worked as a student there but I cannot remember such a dish. All kinds of pasta yes. I think that this is a North American invention similar to Chicken Balls in Chinese restaurants. So my wife ordered a Caesar salad and I hamburger with french fries. Both with coffee! We enjoyed the food. The prices were very moderate. The service friendly, but the lady who served us was not really organized or she was nervous,. English was not her mother tongue, but mine is also another language. I would not blame the interior of the restaurant or the doors for all the failing business trials in this location. Parking is good, as long as the tenants of the close by apartment building are not using it and the prices were always very reasonable. If the quality and appearance of the food keeps up and the prices stay moderate other reasons for failing again should be looked at. I can image that for example ridiculous high taxes can kill such a business. Also certain bylaws killed already some business. Inspections are mandatory, but why close a little Dutch restaurant because not having a triple sink or maybe only one washroom? Can I still invite friends to our home for dinner? All aircraft shall be grounded then! Why does our mayor only come to an opening but not to a funeral of a business?

    Boston Pizza

    Boston Pizza

    2.0(20 reviews)
    3.4 km
    •$$

    This Boston Pizza location is everything you would expect from a regular location. The only…read moredownside to this location is that it somewhat far from downtown Welland. The best way to reach the location is to take an Uber. The food arrived timely and tasted good. The staff were friendly and nice even when a friend spilled his drink all over the table

    Very disappointing experience at the Welland location tonight. We were told there would be a…read more25-minute wait for any kind of service, which was completely fine with us. We were happy to wait and understood that the restaurant was busy. However, while we were waiting, we watched three other tables seat themselves and place their orders before we were seated. When I politely brought this to the staff's attention, the manager came over. Instead of explaining the situation or trying to resolve the issue, we were yelled at and told that they were very busy and that "this is the way things are." We were also told that if we didn't like it, we could leave. I understand that restaurants can get busy and be short-staffed. What was most disappointing was the manager's attitude and lack of willingness to address the concern. We were not upset about waiting -- we were upset about being treated unfairly and then being dismissed when we politely asked about it. The manager's response said a lot more about this restaurant than the 25-minute wait ever could. Being busy and short-staffed is understandable. Being rude and disrespectful to paying customers is a choice. Customers can have patience for a long wait; what they shouldn't have to tolerate is being treated as though their concerns are an inconvenience. Good customer service is especially important when things get busy, and unfortunately, the management of this situation fell far short of expectations. Based on this experience, we would not return.

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    La Gabella - italian - Updated September 2026

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