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Matteo's Ristorante

3.9 (30 reviews)
ModerateItalian
Open • 4:00 pm - 10:00 PM

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Great staff open kitchen
Jeff S.

We went to Matteo's last trip and it was great. I'm going tonight and I'm very excited to be back there. I love the wood fired pizza. Crispy crust and fresh ingredients make it delicious. We shared lobster ravioli and veal parmigiana. The raviolis were very filling and tasty. For dessert we treated a limoncello served in lemon halves and topped with sugar. Great staff prepared our food in an open kitchen

A great open kitchen concept with a warm and rustic dining room.
Andrew V.

Phenomenal food, phenomenal service, and the best front of the house man I've had the pleasure of being served by. Very accommodating and extremely fair pricing. This new gem in he heart of Welland's downtown will hopefully be a staple in the lunch/dinner scene for years to come. -AV

Was in Welland for work and there isn't much choice for food out here. But man was I glad to find this place. Some of the best Italian food I've tried., had the veal parm with potatoe leek soup. Delicious. The owner Matteo is super friendly guy. Highly recommend. And will definitely be back.

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2 years ago

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2 years ago

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4 years ago

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8 years ago

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3 years ago

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4 years ago

This restaurant is simply marvelous and their pizzas are authentic, eating there is like traveling to Italy!!

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3 years ago

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13 years ago

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4 years ago

Do yourself a favour and stop in and treat yourself. I had the lobster ravioli and it was superb! Great service! Will definitely go back!

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8 years ago

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4 years ago

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4 years ago

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7 years ago

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7 years ago

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10 years ago

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8 years ago

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7 years ago

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8 years ago

Personal service. The soup and salad was amazing. The main course very good. Great wines. And a reasonable price.

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5 years ago

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8 years ago

Great food and very accommodating staff. Plus they offer gluten free options. Highly recommended.

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6 years ago

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7 years ago

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6 years ago

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13 years ago

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10 years ago

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11 years ago

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11 years ago

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Review Highlights - Matteo's Ristorante

“Food was amazing (lobster ravioli was delicious) and service made us feel very welcomed.”

Mentioned in 6 reviews

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Luigi's

Luigi's

3.0(1 review)
0.5 km

I read the previous reviews and because I was interested we went for lunch…read more I was expecting a lunch menu with Italian dishes. The only one was Spaghetti with meat balls. I visited Italy already in the fifties, I even worked as a student there but I cannot remember such a dish. All kinds of pasta yes. I think that this is a North American invention similar to Chicken Balls in Chinese restaurants. So my wife ordered a Caesar salad and I hamburger with french fries. Both with coffee! We enjoyed the food. The prices were very moderate. The service friendly, but the lady who served us was not really organized or she was nervous,. English was not her mother tongue, but mine is also another language. I would not blame the interior of the restaurant or the doors for all the failing business trials in this location. Parking is good, as long as the tenants of the close by apartment building are not using it and the prices were always very reasonable. If the quality and appearance of the food keeps up and the prices stay moderate other reasons for failing again should be looked at. I can image that for example ridiculous high taxes can kill such a business. Also certain bylaws killed already some business. Inspections are mandatory, but why close a little Dutch restaurant because not having a triple sink or maybe only one washroom? Can I still invite friends to our home for dinner? All aircraft shall be grounded then! Why does our mayor only come to an opening but not to a funeral of a business?

Boston Pizza

Boston Pizza

2.0(20 reviews)
3.3 km
•$$

Very disappointing experience at the Welland location tonight. We were told there would be a…read more25-minute wait for any kind of service, which was completely fine with us. We were happy to wait and understood that the restaurant was busy. However, while we were waiting, we watched three other tables seat themselves and place their orders before we were seated. When I politely brought this to the staff's attention, the manager came over. Instead of explaining the situation or trying to resolve the issue, we were yelled at and told that they were very busy and that "this is the way things are." We were also told that if we didn't like it, we could leave. I understand that restaurants can get busy and be short-staffed. What was most disappointing was the manager's attitude and lack of willingness to address the concern. We were not upset about waiting -- we were upset about being treated unfairly and then being dismissed when we politely asked about it. The manager's response said a lot more about this restaurant than the 25-minute wait ever could. Being busy and short-staffed is understandable. Being rude and disrespectful to paying customers is a choice. Customers can have patience for a long wait; what they shouldn't have to tolerate is being treated as though their concerns are an inconvenience. Good customer service is especially important when things get busy, and unfortunately, the management of this situation fell far short of expectations. Based on this experience, we would not return.

I've had two terrible experiences here in the past month--one delivery and one dine-in…read more For delivery, I placed an order that was supposed to arrive around 6:38. I even have a confirmation email showing the delivery time. By 7:00, nothing had shown up, so I called the store. I was told they thought I was picking it up, even though my confirmation clearly showed delivery. The food had been sitting since 6:00, so they had to remake it before sending it out. No one called me to clarify, and I shouldn't have had to chase them down an hour and a half later to find out what was going on. After that call, I still waited another hour. The food finally arrived 2.5 hours after ordering. The manager wasn't helpful and didn't offer a discount or anything to make up for the delay. I ended up making food for my kids and changing our evening plans. By the time it arrived, one child was already in bed, the others had eaten, and I was the only one who actually ate it. For dine-in a month ago, the service wasn't any better. After waiting 40 minutes for our food, it was served without cutlery or napkins. I asked our server twice, and nothing was brought. The hostess told me to ask my server or the kitchen, and when I went to the kitchen, they said, "your server will give you some." It ended up taking 20 minutes after our food was served just to get basic utensils. Both times were extremely disappointing. This location needs to seriously improve its service and communication.

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Boston Pizza
Boston Pizza
Boston Pizza

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Matteo's Ristorante - italian - Updated October 2026

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