I read the previous reviews and because I was interested we went for lunch…read more I was expecting a lunch menu with Italian dishes. The only one was Spaghetti with meat balls. I visited Italy already in the fifties, I even worked as a student there but I cannot remember such a dish. All kinds of pasta yes. I think that this is a North American invention similar to Chicken Balls in Chinese restaurants. So my wife ordered a Caesar salad and I hamburger with french fries. Both with coffee! We enjoyed the food. The prices were very moderate. The service friendly, but the lady who served us was not really organized or she was nervous,. English was not her mother tongue, but mine is also another language. I would not blame the interior of the restaurant or the doors for all the failing business trials in this location. Parking is good, as long as the tenants of the close by apartment building are not using it and the prices were always very reasonable. If the quality and appearance of the food keeps up and the prices stay moderate other reasons for failing again should be looked at. I can image that for example ridiculous high taxes can kill such a business. Also certain bylaws killed already some business. Inspections are mandatory, but why close a little Dutch restaurant because not having a triple sink or maybe only one washroom? Can I still invite friends to our home for dinner? All aircraft shall be grounded then! Why does our mayor only come to an opening but not to a funeral of a business?

Amazing service from the incredible staff!! Food was to die for! Will definitely recommend to…read morefamily and friends

The food was AMAZING! Great portions, came out hot but not to hot to say "ow", DELICIOUS, sauces…read morewere delicious, mozzarella sticks were PHENOMENAL and if i really wanted to list all the good details i would BUT IM ON A TIME CRUNCH . The service was amazing. The server was VERY VERY polite and found a way to make us laugh and be interested in her conversation. The ambiance was amazing like a sports bar!

Wonderful atmosphere Delicious wood oven pizza with perfect…read morecrust Great hospitality with our large group

Rude, dishonest and horrible service. Long story short after my group waited an hour for their…read morefood, my friend and I had to wait an additional 25 minutes for our dishes. Our six friends were finished their meals before we got ours. The server didn't seem to care or notice that our food wasn't there and was rude when we asked. At the end of the meal they wanted to add a 25% tip for groups ( which is ridiculous). We complained to the server and asked to speak to the owner. Matteo was rude and didn't agree with the fact that our food was forgotten. The apology felt insincere and they did not offer any explanation as to why our food took so long. It was a horrible experience and we felt taken advantage of. We will never come here again and neither should you!

This restaurant is horrible! The food was not cooked enough and when we sent it back the waitress…read moregot very unpleasant with us. We asked to speak to a manager about the experience and the lady who claims herself as the manager of the whole place VICKI was very very rude and didn't care about our bad experience or the way her server treated us. Her behaviour was actually worse then the server. I will never go here again, was such an unpleasant experience. I would never recommend this place to anyone. Not even a rat.

Ordered the penne pollo to split with mom! Was delicious:) The server helped us move the picnic…read moretable to get more shade and was very friendly. This is a food truck that moves around to different locations. You need to check their website for current location and hours. They also do catering. We visited them at the Seaway Mall parking lot in Welland.

Some interesting menu items here if your up for changing things up. The guys running the trailer…read morewere really cool, seemed to be pretty into what they were doing.

Niagara Sausage in Welland, founded by Italian butchers Mike and Valerio, retains its quality as…read morethey train new owners. Their legacy ensures the business's continued success and authenticity.

Very disappointing experience at the Welland location tonight. We were told there would be a…read more25-minute wait for any kind of service, which was completely fine with us. We were happy to wait and understood that the restaurant was busy. However, while we were waiting, we watched three other tables seat themselves and place their orders before we were seated. When I politely brought this to the staff's attention, the manager came over. Instead of explaining the situation or trying to resolve the issue, we were yelled at and told that they were very busy and that "this is the way things are." We were also told that if we didn't like it, we could leave. I understand that restaurants can get busy and be short-staffed. What was most disappointing was the manager's attitude and lack of willingness to address the concern. We were not upset about waiting -- we were upset about being treated unfairly and then being dismissed when we politely asked about it. The manager's response said a lot more about this restaurant than the 25-minute wait ever could. Being busy and short-staffed is understandable. Being rude and disrespectful to paying customers is a choice. Customers can have patience for a long wait; what they shouldn't have to tolerate is being treated as though their concerns are an inconvenience. Good customer service is especially important when things get busy, and unfortunately, the management of this situation fell far short of expectations. Based on this experience, we would not return.

I've had two terrible experiences here in the past month--one delivery and one dine-in…read more For delivery, I placed an order that was supposed to arrive around 6:38. I even have a confirmation email showing the delivery time. By 7:00, nothing had shown up, so I called the store. I was told they thought I was picking it up, even though my confirmation clearly showed delivery. The food had been sitting since 6:00, so they had to remake it before sending it out. No one called me to clarify, and I shouldn't have had to chase them down an hour and a half later to find out what was going on. After that call, I still waited another hour. The food finally arrived 2.5 hours after ordering. The manager wasn't helpful and didn't offer a discount or anything to make up for the delay. I ended up making food for my kids and changing our evening plans. By the time it arrived, one child was already in bed, the others had eaten, and I was the only one who actually ate it. For dine-in a month ago, the service wasn't any better. After waiting 40 minutes for our food, it was served without cutlery or napkins. I asked our server twice, and nothing was brought. The hostess told me to ask my server or the kitchen, and when I went to the kitchen, they said, "your server will give you some." It ended up taking 20 minutes after our food was served just to get basic utensils. Both times were extremely disappointing. This location needs to seriously improve its service and communication.