PROs: The food we got was, for the most part, decent. Friendly service.
CONs: No one got what they ordered.
Since there's no menu online, my wife called to find out what they could make for us. She specifically told them not to make anything yet, since we'd be calling back to place the order. I called back a few minutes later to actually place the order for pickup.
We ORDERED:
(1) chicken super (sour cream, guacamole & cheese) burrito with black beans, tomatoes, and lettuce
(2) a burrito with only rice, beans, and cheese for the kid who doesn't eat anything spicy
(3) a super (sour cream, guacamole & cheese) burrito with black beans, tomatoes, and lettuce and no meat.
When I was handed my order I noticed there were four burritos in the bag. Rather than have them pull out a burrito (possibly at random) and then risk someone not getting what they ordered, I said I would buy all four - as long as they assured me this really was our order. I said there was no reason to throw away a perfectly good burrito. They assured me it was our order, that they just started making the burritos when my wife called - and then offered to take half off one burrito. I thanked them, paid, and left.
We GOT:
(1) chicken and STEAK super burrito with REFRIED BEANS, and NO tomatoes or lettuce. The foil wrapped burrito was marked "chicken."
(2) a burrito with only rice, beans, cheese, and SPICY ENCHILLADA SAUCE for the kid who doesn't eat anything spicy. This was marked "bean cheese."
(3) a super burrito with black beans, and NO tomatoes or lettuce. This was marked "no meat."
(4) a super burrito with REFRIED BEANS and NO tomatoes or lettuce. This was marked "veggie."
I realize this is a small family run business and that Friday July 3 is going to be a busy night. Nevertheless, not being able to get what you order and pay for is a pretty big problem. My wife and I were hungry so we ate a burrito each and, although not what we ordered, they were decent. My daughter was not able to finish hers since she doesn't eat spicy food.
There aren't a lot of decent places to eat in Bodega Bay and I'm sure if we were dining in tonight, they would have fixed our meals. But, we weren't and they couldn't. Even if they did remake three burritos, it would have meant waiting twice as long for our food. On the one hand mistakes happen. On the other, there wasn't one thing they got correct.
By all rights, this was a zero-to-one star dining experience. But, in reality, the burritos my wife and I ate were actually decent. For this reason alone I would give it 3 stars and then take away one star for not getting a single order correct - and one so wrong that my daughter couldn't eat it. read more