Carpet looks very clean and service was quick drying time of carpet wasn't to bad…read more Booking the appointment was easy was updated on when technician would arrive. Technician was very professional.

Scheduling was easy. James, the technician who came was respectful, pleasant and efficient…read more My stairs look great! He suggested that a slightly more expensive cleaning of my very thick area rug would be more thorough and effective. I bit. Jury out. Waiting for completion.

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Their response was timely, good work and genuinely liked them as people. Would recommend!read more

Adam and his team were great! I contacted them for 2 separate projects and they were able to come…read moreout for a quote quickly, document details for a quote, and work with me as I had questions regarding a moving timeline! They provided great communication and service!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

FIVE STARS IS NOT ENOUGH!!!…read more This is the first time I have ever had to work with a restoration company. I'll be honest in saying that I was worried because I was in HIGH NEED and these types of companies know this. I had the opportunity to work with Integrity Restoration because my sump pump failed in my FINISHED basement. George, from Integrity answered my call at 0700 in the morning. He gave me some pointers on the phone to help begin the water evacuation right away. He gave me a approximate arrival time and was here right as promised. Once we agreed on the coverage and cost, he and his crew of four got to work on vacuuming up the water, ripping out the carpet, and salvaging our personal items and furniture. They laid down floor protectors on the main level to protect our hardwood floors. They cut out the damaged portions of the walls and set up several industrial dehumidifiers and fans. Over the course of the next three days, George checked in with me to see how everything was progressing. The basement is bone dry. Once this part of the process was done, he then wrote up the estimate for what it would cost to rebuild everything that was damaged, This made making the insurance claim VERY easy. While I hope I never need the services of Integrity Restoration again, if I do they are the ONLY company I will call. George treated me as though i was his only customer, which from the ringer on his phone, I know I wasn't. Integrity Restoration is a TOP NOTCH company to do business with!

From the owner: Full Service Fire and Flood Restoration Contractorread more

We had a serious water damage situation after a sewage back up, and there was overwhelming dealing…read morewith a mess and uncertain about insurance coverage, thankfully for as finished restoration came through for us they handle everything professionally from cleanup to drying and restoration and made sure the job was done, right a special shout out to Nixon. The owner who worked with us throughout the whole process he went above and beyond didn't charge a lot and genuinely cared about helping us get our home back to normal. You can tell this team values, honesty, hard work, and treats customers fairly if you're dealing with a water damage issues for S finish restoration as a team to call highly recommend

Nixon helped us navigate a ceiling leak in which his team needed to cut a hole in the ceiling and…read moreremove a light fixture, then repair it once we found and fixed the source of the leak. They did great work. They were very responsive, and worked around my schedule as we had some travel planned while this was going around. I'm very happy with the work they did for us.

WOW, we are extremely happy with the basement that Kerry and his team finished for us! His quote…read morewas not the lowest, but it was totally worth it. Kerry and his team were very professional, respectful, detailed oriented, and responsive. There are no hidden costs and Kerry is knowledgeable and great with communicating each stage of the job. We highly recommend Ewald Construction and will definitely use them again for any future projects!

I highly recommend using Kerry and his team to complete your future projects. They did an amazing…read morejob completing my kitchen and master bath remodel. They're very professional and the quality of their work is outstanding. I will be using them for all of my future remodels around my home. Thank you Kerry, the Mullins

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Dirty grout lines and rug residue on ceramic tiles are gone thanks to a thorough cleaning process…read more I will definitely be using this service again.

Brian Olson and the Team at SR are simply the best at what they do, no one else compares in my…read moreexperiences through several years in multiple states. The peace of mind, honesty, quality work they do for us and our patients' home needs is truly unparalleled and we thank you for always being there.

I needed work done in my basement bathroom and they ER Bros were so quick to respond to my email…read more My bathroom tub was backed up and my wet bar sink was backed up as well. They came out and checked it out . They were professional and explained everything to me well and provided suggestions to me. I Must say, they did a great job! I will recommend them to family and friends.

From the owner: 24/7 Emergency services Water, fire and mold restoration…read more Cleaning/Janitorial services Demolition Services