Old Katy car care is very professional and friendly. I am very happy with their work and service.read more

This place is not customer friendly. I have been told three times now to "come back the next day."…read moreThis place refuses to help actual customers. Save your money and time and go somewhere else than here!

My parents hit some road debris and Dana stayed open waiting for the tow to get them to her! Then…read moreshe provided the most compassionate and thorough car care I've ever experienced. While the car did get totaled out, the excellent service more than earned our future business.

At this point I don't even think about taking my car anywhere else for anything , ever. Gil , Jack…read moreand Christian have taken care of any and every issue I've ever had with purely honest feedback on what the issue is, what's critical for me to fix now and what I can hold off on. They always educate me on how to care for & look out for potential issues as well. The service from the moment you step through the door to the time you pick up your keys is a white glove service that is rarely seen anywhere. Don't take your car anywhere else.

Incredible experience, excellent service, and a very kind team. My car broke down on I-10, I had it…read moretowed to Brookshire Car Care and it is the best decision I could have made. Kevin was very communicative throughout the whole process and super helpful taking the time to answer all of my questions. Coming into the situation I was clueless and stressed after breaking down, and it was heartwarming to find a business with people that were honest and helpful explaining things, and incredibly kind. Great people, great service, wish I could give 10 stars!

Update: The owner personally reached out to me, sincerely apologized, and is actively working with…read moreme to find an agreeable resolution. He is even assisting me with getting my car sold and transported safely to the buyer. He is going above and beyond, and I truly appreciate his willingness to hear my concerns and frustrations about the initial lack of transparency and respond in a way that makes sense for everyone I brought my Honda (100k miles) here for a water pump failure. I was quoted $1,800-1,900 to replace the pump, tensioner, and belt, and was told in writing: "This work comes with a three year 36 thousand nationwide warranty. Car is in good shape otherwise." Based on their assessment that the car was "in good shape otherwise" and knowing Hondas are reliable vehicles, my husband and I decided to proceed with this significant repair. After agreeing to the cost and completing the water pump repair, we were then informed the engine is misfiring and is not repairable - essentially requiring a full engine replacement. My concerns: We were never informed of potential engine issues before authorizing the $1,800+ repair We were explicitly told the car was "in good shape otherwise" A misfiring engine should have been detected during the initial diagnostic, especially before recommending we invest nearly $2,000 in repairs We are now stuck with a car that needs an engine replacement after just paying for major repairs Had we known about the engine condition upfront, we would have made a completely different decision rather than putting $1,800+ into a car that would shortly need an engine replacement. This feels like a failure in diagnostic process and transparency. When a shop misses critical issues like this, I believe they should take some responsibility rather than leaving the customer holding the bag. I now have to purchase a different vehicle and feel the money spent on the water pump repair was wasted

Great customer service and prices for what I got done! Highly recommend them…read more -fast service -reliable -affordable

They are good to me! They're always upfront with me and treat me fair. We've been going to them…read morefor years

We have a 2008 BMW Z4 Roadster, acquired back in April. Being 18 years old, we expected issues to…read morecome up here and there. With only 85k original miles, we were not expecting two quotes for a new water pump, one right over $2,800, the other right under $2,000! I had spoken with Eric at YHS back in June to get an opinion on windshield molding and found him to be kind and very knowledgeable, with 30 years experience with BMW vehicles. Took the car to him on Thursday and by Friday morning we were told the water pump was fine, it was a water pump hose that went as far back as the engine block~ $850.00! I can't tell you how pleased we are to have found an honest, knowledgeable person and establishment for all future needs for our new (older) Beemer! A HUGE thank you!

From the initial phone call to payment, every thing was seamless. Frank took my call and listened…read moreto everything I had to say. They provided an honest quote, I never felt pressured or as if I was being lied to. I was able to get in the same and the work was completed before end of the day the next day. I went in because my ac wasn't blowing cold. They didn't immediately say the worst but instead attempted to correct the issues starting with the least expensive fix. All the work I had done came with a warranty. And to top it all off, they provided me with a no cost rental car. Everything was excellent and I absolutely will return here if I ever need it.

I have a 98 4Runner I bought new in 1998. 310,000 miles. Haven't done any maintenance except…read moretiming belt in over 10 years. Had leaks and loose front end. Corless diagnosed the problems and fixed a few other urgent problems too. I am very satisfied with Corliss. Smart guys. Good mechanics.

Brad, his employees are unmatched! Absolutely incredible service, knowledge and concern for all…read moreyour needs. My family has used Corlis's auto for many years and would never use anyone else.

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

A real stand up shop that's proved themselves time and time again. They care about their work and…read moreit shows! I paid an absolutely fair price and got relatively quick service for how popular they are in Katy. I even got a ride back home on a busy weekday. Thanks guys

Travis is great to deal with. I highly recommend them. They do good work and let me know what I…read moreneed to do start thinking about rather than just doing everything at once.

Our truck's air damper was damaged and dangling underneath. Travis took the time to inspect it,…read moreexplain what the part does, and go over our options. He even removed the dangling piece for us and didn't charge anything. Really appreciated his honesty and helpfulness -- great service is hard to find these days! He definitely won our business in the future!