This was our drop off location before getting on the cruise ship at Pier 66. Great location to do a…read moreone way from SeaTac. Only a 15-20 minute walk to the pier. Employees are friendly and drop off was a breeze. My only complaint was all the one way streets surrounding this location. Took an extra 10-15 minutes to navigate all the one way streets to get into the parking structure. Give yourself extra time. Overall great experience.

Rented a car on 10/2/26 from the 3rd Ave location, and I have never had a car rental experience run…read moreso smoothly. I always dread renting a car because the staff at most car rental agencies usually hate their jobs and are miserable. Not this crew! Every single employee was exceptional. They were all smiles, friendly, and well-organized. All were very accommodating and gave thorough directions. When we picked up our car in the garage, one of the young men came out to help us with the GPS and a couple of features that we were unfamiliar with. Kudos to the 3rd Ave staff in Seattle!

Great service from the entire downtown Seattle staff…read more Micah at the front desk was awesome, super fast (one of the fastest checkouts I have had) and has a great personality . . . he's defiitely management material. T was also great and very helpful in showing us how to put the seats down in the Pacifica. I had to extend our rental twice and each time I called, Mitch was kind and quick on the phone in helping me extend. Everything was smooth and seamless. The only hard part is getting into the parking garage in downtown Seattle because of all the one-way streets, but that's no fault of Enterprise.

If you try to return your car to the address on the contract, 1601 3rd Ave Seattle, you'll get a…read more$100 bus lane citation! That stretch of 3rd Ave is a bus lane, and passenger cars are not allowed to enter it. I didn't realize this until I received a citation a month later. And Enterprise had the audacity to bill me $25 for forwarding the citation. The correct return address for this corner location is on Stewart street. They really should update the location they use on the contract and in mapping applications.

I'm writing about the car we upgraded to @ the Seattle Budget lot; a Toyota 4x4 from a small…read morecompact, which Agent John at desk suggested for our business/ personal trip. However, after leaving the lot we began to notice it was full of personal receipts, snacks, masks and a permeating, sharp sour odor. Although it had the seal of approval of the previous cleaner on the dash, ( which I gave to the second cleaner when returned), she took the original, hand-signed authorization( that he had completed his job) to her office, never to return. We were unable to settle this situation at the lot, but have pictures, including the personal papers. We left the snacks and masks as is, but I have pics if you would like to see them. Honestly, we had to wipe everything down, but couldn't eradicate the smell! I'm glad that we all had our vaccinations because, this is a Pandemic!!!!! I have spent much more time on this than it should have taken to resolve this. The other portal would not accept information and bounced me 4 times, and agents have rerouted me 5 times. No one seemed to be able to help. Sent from my iPad

I rented a car through expedia for the month of may and picked up at this location. I got a car…read morewith only 400 miles on it and Bill and the team at the office were extremely accommodating and friendly throughout: 1) They worked with me to extend my rental for a few days at a much cheaper rate than expedia 2) They let me return my car a few hours past the return time 3) They tolerated my calls and were helpful when I thought I might've locked they keys inside on the way to return Highly recommend this location!

I just rented a car with this company for the last few days. I booked on Expedia and added the…read morerental car insurance when I booked. Fast forward to the day of pick up - I get to the counter and the girl is going through the regular rundown and then asks if I want basic or premium coverage. I instinctively said basic, but then decided to ask if it's mandatory. She says "no, but I highly recommend you get it because if you get into an accident we will sue you." This really caught me off guard and I persisted to say no. She told me that my personal insurance doesn't cover rental damages (without knowing anything about my policy) and proceeds to use these weird scare tactics into making me spend $120 on insurance I didn't need. Luckily I stood my ground and said no because I had forgotten about the extra insurance at the time of booking. It's really frustrating that there's either nothing on their end saying that I did pre-pay for this already or they don't care and are trying to swindle you. Another thing is that the deposit (mine was $500 for whatever reason) is fully charged to your account and then refunded later. It's not "pending." So if you're needing that money anytime soon, I wouldn't book here. The car was fine and the staff were fine. My advice is don't get bullied into paying for more insurance if you don't have to.

HORRIBLE experience. You can't actually read what you're signing. The screens are blank, and your…read moreagent will *helpfully* tell you what each screen says. You can verbally decline roadside assistance and additional roadside coverage, but guess what? You signed for it! We were told we should prepay for fuel. We opted to take our chances and refill ourselves. We paid $1.50/gallon less than the prepaid cost. I spoke with the manager when I discovered these things. He said I shouldn't sign for anything I can't see, but he's well aware of how the place operates. SCAM. Knowingly pay a little more at literally any other rental company, or you'll pay a LOT more for this crap.

I had an absolute blast in Alyson's car Bianka (toyota camry) on my trip to Olympic Park! I didn't…read moreeven expect a 2009 car to be so comfortable and powerful. And the gas economy is simply unbelievable! Alyson is an amazing host, she's fun and pleasure to deal with. She takes a real good care of her cars. She urgently changed the car that I initially booked a day before the trip, because that car turned out to have some mechanical issues. I was really glad that it was all resolved before the trip and not on the road. Besides, this shows that Alyson has her cars mechanically checked before every trip, so I felt safe driving Bianka. Check in and check out process were contactless and easy. I'm definitely going to rent one of Alyson's cars next time i'm in Seattle! Thank you Ava!

From the owner: Looking for the best economy rental car option in Seattle? Click the website link & book one of…read moreour 5-star cars on Turo 24/7! Long term & short term trips welcome. We specifically design our fleet to be budget rental cars for you in the greater Seattle / Seatac region. All are gas-minimal to save you money at the pump. All our cars are in excellent condition & fully insured. We wash, detail & sanitize each car between trips. We use a contact-free pickup system for ultimate peace of mind & flexibility. DISCOUNTS are available: Book your trip ahead of time for an Early Bird discount. There are discounts for 3+ 7+ & 30+ day rentals. And 5-star guests earn themselves an additional discount for repeat trips! If you have any questions or want advice about Seattle or the surrounding region, we're here for you personally. When you book our cars, you also have a friendly local in your pocket to help unlock the best treasures of the great Pacific Northwest. Let's get you on the road!

Easy to navigate early returns to different locations if you rent from the airport and stay…read moredowntown, but choose to ride share to take a cruise later in the week. I did this myself, so I speak from experience. They will offer you a refund on the unused portion of your rental if you return the car earlier and you can return it to the location that is convenient for you, but of course you will need to verify this information for yourself. No gimmicks. Fair price. Friendly staff. I highly recommend Sixt Rent a Car.

Sixt is scamm I am rent my car last year and they say that the car I drove have a damaged under the…read morefront bumper and I try to contest that there is no way you can see a damaged under the vehicle with garage that no light and they trying to bill me $600 for please who ever read these don't rent to these companies even they are little cheaper,

Their phone number only routes to the corporate call center. They hold a deposit on your credit…read morecard of $200 for many days after you return the vehicle. The customer service agents at the call center claim that only the people working at this downtown Seattle office have the ability to release the hold, and yet they cannot get through to a live human even when they, the customer service agents, attempt to reach the Seattle office by phone.

Updating my review since they were able to provide me a car earlier than 1pm...but only after I…read morecalled them at noon myself also rly annoying how you can't find direct phone number for this location. I've rented several times from this location and had good experiences but my experience today was horrible- not sure if they have a new manager or what. I had a rental pick up at 9am. Was running a bit late and they call me at 9:45AM saying they don't have enough cars and are getting them from SEA-TAC airport and none would be available until earliest 1PM!!! WHAT THE EFF?!?! How are you calling me AFTER my appointment to tell me no cars are available and why did you not have any cars properly available for all the remaining rentals that day? And why is it going to take 4 hours for you to get cars over from an airport that's an hour away?!?! Completely unacceptable and didn't offer any sort of benefit or compensation for this.

Budget Rental Car turned what should have been a simple vehicle return into a two-hour ordeal that…read moreconsumed a significant portion of my vacation. I was informed that returning the vehicle downtown would result in an unexpected additional charge of approximately $200. Despite attempting to resolve the issue through customer service, I spent nearly two hours being transferred, waiting on hold, and receiving conflicting information. During that time, I was unable to enjoy the activities I had planned for my trip. The most frustrating part was not the fee itself--it was the complete lack of ownership, consistency, and customer service. Every representative seemed to provide different information, and no one appeared empowered to solve the problem. Vacation time is valuable. I can earn back money; I cannot get back two hours of a once-a-year trip. A company that depends on travelers should understand that. Based on this experience, I would strongly recommend that anyone renting from Budget obtain written confirmation of every aspect of their reservation and return arrangements. Had I known how difficult this would be, I would have chosen a different rental company. This was one of the most frustrating customer service experiences I have had in years.

I had a few bad instances of Budget in Los Angeles. I had a reservation booked at another Budget…read morelocation, but decided to go with this one, since there were a few reviews mentioning how Paul was the go-to guy! I couldn't agree more. I rented the car for pick up by the Space Needle, and drop off at the airport. Paul quickly brought up my reservation. He even offered an upgrade to an available SUV he had, but I decided to keep the sedan since I didn't have a need for a bigger car, but appreciate the kind gesture! After signing the normal documents and paying, Paul led me to the parking garage in the back. We had a quick chat and he mentioned he had been working a lot and that Budget is his family run business. It was good to hear more about him...hopefully you can take a well-deserved break soon Paul! I got a 2021 Subaru which was definitely fun to drive! There were some scuffs and some damage along the side, but Paul re-assured me that it was already marked in the system. The car did use up more gas then I had hoped, but was definitely driving a new-ish car! Paul gave me paper slip to get out of the parking garage and it was easy sailing from there! Drop off at the airport was easy as well . Thank you Paul for the great service. Will definitely rent from Paul's location whenever I'm back in Seattle. Highly recommend!

Not gonna lie, I'm a little pissed bc I reserved yesterday for a car for pickup this morning at…read more9:00am. I couldn't make it that early due to family stuff, so I called them to let them know I was still coming to pickup today, albeit a lot later than anticipated. I didnt make it down until 4:45, then got up to the 6th floor rental office by 4:50pm. Nobody in sight. I guess they closed 10-15 min earlier than their sign said? Note: google maps and other such apps all say they're open until 5:30pm (which is why I wasn't worried in the lift ride over here) but they actually claim to close at 5:00pm. But, don't be fooled by that, like I did. They obviously close sometime between 4pm and 5pm? :/

We reserved a car, but that didn't mean anything, because there were no cars available at the time…read moreof pick-up. You had to wait an indefinite amount of time to see if maybe someone will return the car before the place closes, and the queue is like 20 people long. The woman working the booth was a patient gem, but Hertz is an inexcusable excuse for a car rental company. Never rent from here unless you wish for your trip plans to be derailed before they even begin. Luckily we live in the area, so we could just go home, but folks were waiting with ALL their luggage in tow and were SOL! What a horrible system.

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.