Amanda was great and helped me with my state inspection. Was fast and easy would definitely recommend

We have been going here for years for oil changes & such. Things have changed. Guys are still great, work is still reliable. I'm giving 2 stars because of 3 points: 1) you can't reach them if you have left your car there. They no longer have anyone working the front desk. 2) was given a quote on brakes....I then asked for a quote for shocks....when I went with just the brakes my original quote went up 60%. I got them to at least get close to the original 1,009 to 1101.28 3) calling wasn't working so I started emailing...still waiting for my receipt and a response to what my Warranty is for the work and parts. To sum it up, pay attention to the quotes & if you stay with your vehicle you're ok communication wise. Get a printed receipt. Oh, they are Oil Changers now...not Kwik Bar... read more

Went in for an inspection and didn't even have to get out of the car !!!! It took less than 10 min the whole thing ! Jeff was AMAZING ! He got rid of a rattling noise I've had for years that not even the manufacturer could fix! He also got rid of a light on my dashboard that was always lit & didn't need to be. So fast & efficient ! Amanda was also very professional & fast! Really recommend this place super economical too!!!! read more

Went in for a emission test, and Gary was very polite and finished the car in front of me, then took my grandsons new to him, corvette right in, and took care of us like we wore family. Will go back there from now on. read more

Kwik Kar - Auto Repair Near Me - Austin, Texas

Excellent staff and courteous service. I was in and out with my vehicle inspection in less than 20 minutes. I did go on a Tuesday evening before Thanksgiving but I have gone here many times in the past and it's always been a minimum wait. The waiting room is a perfect size and right there adjacent to their front counter so any questions you have are easily asked and answered. They have coffee and magazines to help you kill the time. They also have a very nice little picnic area with a Grove outside on the north side in the shade. Perfect if you have kids or just want to enjoy the fresh air. read more

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Stopped in for a emissions check for my vehicle and Gary helped me out the whole way. He was super nice and made the visit very quick. I'm bringing in all my vehicles in to this shop. Thanks Gary! read more

Deserve to share my positive experience at this shop when I went this past Tuesday. It's refreshing to receive great customer service! I'll definitely return. read more

I truly feel as if I was scammed. Do not under any circumstances take your car here for a repair. It is a long drawn out story that I will try to keep to the facts. I took my car in bc it was stalling when idle. I waited for a diagnostic call that never came, just that it was fixed & the alternator was the problem for $1100. I once had a broken alternator & it stalled so it didn't seem suspect, so I took money out of my savings for this expensive repair. I drove it out of the lot & knew it was not fixed IMMEDIATELY, but I am a contract employee & had places to be. After it shut off several times, I came back later & came up assertively to the shop manager asking a LOT of questions. He was very defensive said "well you start with the alternator." WTFFFFFFFF? Why would you start with a repair that costs that kind of money? I asked "don't you test drive cars anymore? What about the computer code?" He smooth talked me that parts can be bad blah, blah, blah so I'd go away & he could "rediagnose." He called to tell me the issue was the vent hose had cracked but he said he "Jerry rigged it" for me so it was drive able." He said he'd order the "special Honda part" & that he'd call. Guess what? That never happens. A couple weeks go by & i call asking for him but he's no longer works there. Shocking. I explain this to the new manager who didn't have a single note on my vehicle in the system. I bring my car there, he verifies it's the vent & could fix it immediately but AGAIN, I can't bc I have a job. I tell him I'll be there as soon as they open. He calls in sick the next day. Again, shocking. I explain all of this AGAIN to the mechanics on shift, but they have no sympathy or concern that I've been charged $1100 for a repair, bc they need to be paid for their labor on this vent repair (which I get, but why me?) This 100% falls on Kwik Kar. Know who you're have running your house. I have no clue if I even HAVE a new alternator, for all I know that's a lie too. I never could reach the same person twice, get real help, or even the second repair comped. Im going to BBB. read more

Take your car here for an oil change. That's it. They told me I needed my brake pads replaced ASAP, because I only had 1mm remaining. 4 months later, I got my brakes checked by another shop. I still had 4mm left. read more

This place used to be an anomaly- they remembered me when I brought my car in and treated me like a friend instead of a cash register. They've been under new management since June or July and it's painfully obvious in every way. Suddenly, a car with 70,000 miles needs synthetic oil ($), they don't vacuum your car or rotate your tires (both services this place used to practice) but that oil change will cost you just shy of $100 anyway (twice as much as I was used to paying for way less service). I'd justify it if they were friendly-but this place feels like any other oil change drive through. You're handled as close to dismissive as possible. I tried calling, but the number gives you a location and hours and then the call is over. It's never a good sign when a company opts for zero customer communication aside from making unnecessary suggestions about your car and ringing you up with an inexplicable amount for sub par service. It's disappointing and a long drop down from what anyone who frequented this place in the past would expect. read more

Came here for an inspection. It took quite a while, but I already expected that. The inside was actually really cool. It felt like a swanky lounge or something. I'm not used to that as most auto shops are pretty drab. I watched the Olympics to pass the time. I didn't partake in any complementary items, if there were any. I simply posted up in a comfy chair and waited about an hour. No complaints from me read more

I had a great experience here. Service was faster than expected they told me it would be a 2 hour wait and I was seen about 40 minutes after coming in. Everyone was super friendly and best of all I didn't feel like the mechanic was trying to up sell! I appreciate the integrity of this business, and will make this my main place for any of my car needs. 10/10 recommend! read more

Brought my car in for kwik kar inspection and over an hour and the car is still not in the stall. Meanwhile after that hour someone comes in for oil change and was told 15-20 minute wait. Wow! I guess Kwik Kar is for oil changes but not inspections. Now after hour and 30 minutes replacing light bulb for $11 and hopefully not to much longer. Very disappointed especially after realizing they have 5 people working here. One person dedicated to inspections. Now I know not to come back. read more

I've gone to these guys several times now for vehicle inspections and oil change. They work you in and out as quickly as possible but don't treat you like a number. I appreciated Abel showing me several things in need of being addressed and the visual evidence was clear and understandable. They weren't trying to create work and get extra $$$ like some places. The waiting area is comfortable and pleasant as are the employees. The other positive reviews on this place are legit. They're a good business and I'm now a loyal customer. read more

I go here for my annual "well visit" for my car - the one required to renew registration. They are quick and helpful. See you next year.

This review and rating are specifically for their state inspection service, since that's all I've had done here. But I've brought two cars in over a one-month span, and the service was excellent both times. A friendly service writer met me both times before I could finish backing into a parking space (and I'm fast, people), let me know the approximate wait time for the inspection, took my key, and directed me inside. They're busy and on a first-come-first-served basis, so you can call ahead like I did to get a general idea. They're an 8-bay shop and the owners (a couple) are on-site. It seems efficiently run, and they didn't try to up-sell me on anything, which is usually a big problem in those quick/jiffy places that I would never take my cars to because those aren't real mechanics. They finished both cars in the time frame indicated and were super polite. Another plus. They have a super nice little waiting room with couches, WiFi, and a coffee table. If it's early, they have coffee, too. Gender-neutral restroom that was super clean. And get this: an outdoor open patio out back shaded by huge, beautiful oak trees, and a fenced oak-shaded dog park. So both you and your fur-baby can stretch your legs and breathe some fresh air while your car is serviced. read more

They are no longer Kwik Kar. They have the same phone number but the customer history did not persist. The small touches like the fast vacuum, window wipe, hot donuts are no longer there. I had two different ppl try to check me in for a inspection and oil change and I got lost a bit in the shuffle. I never mentioned I had a low tire pressure light on when I arrived and they never mentioned it either. It turns out my low tire pressure was due to a screw in the sidewall. It was not their fault at all, but I feel that I am not longer a valued customer they care about. They did what I asked and they were able to get it done relatively quickly. I will probably go back but I'm now open to finding a new vehicle service center as well. read more

Kinda bummed. I received fantastic service here, took all my cars here for regular oil changes and inspections for many years. When the pandemic came, I had time to do my own maintenance /oil changes, etc. I found my oil access skid plate missing, a reused crush washer (it had been flipped instead of replaced), and the toyota filter housing has missing teeth from being brutalized (it's plastic). I have taken my car ONLY to this place for the last few years, so no other culprit. It's been several months since I've been in, so I'm sure my oil drain access skid plate is long gone. read more

I arrived in the middle of the afternoon for a car inspection and was finished, paid and out the door in 15 minutes! Very polite staff and distancing in the nice, clean waiting room. I'll go here again! read more

Came in for state inspection, great service. All staff was super attentive, was asked multiple times if I have been helped yet. Brandon especially was amazing. Would definitely recommend this place! read more

I was fortunate to discover this service center when I moved to ATX back in 2011 and I've been taking our vehicles there ever since. Typically we stop in for an inspection, oil change or to find out why the check engine light is on. In any case, they have always been speedy, friendly and even have a small dog park area for the mutts to play as we wait. Will definitely continue to support these guys. read more

Went here a few months ago for an oil change and was told that I needed at least three or four things replaced (air filter, breaker fluid needed to be drained, cleaned and replaced, breaking pads, and something else). My car is still pretty new and I keep good care of it so I just stuck with the oil change since I couldn't afford the extra $300+ they wanted to tack on. I went to my normal oil changing place (lube Pitstop on south lamar) the other day and this place had screwed on a part so right it ended up breaking. They replaced it, gave me a discount and went on to say that everything else looked to be in great condition and nothing needed to be replaced. So this place loves to freak people out and jack up prices. Complete scam and will never come back to this place ever again. read more

Fast, convenient service system. My fav place to go for an oil change ;) Oil change is usually walk-in, so do keep that in mind. Very chilling atmosphere, workers are fast to catch what customer is in need. Fair pricing too, they state with distinctively for the service you got provided, they take time to explain when you ask a question in a respectful and in a patient manner. read more

I don't know much about cars and this place was recommended to me for oil change and inspection. I have been coming here for almost 3 years. I moved to the north and still drive down here. I like the warmth of this place and mechanics will explain everything to me for upgrades or adjustments and will let me make the decisions. Highly recommended for someone like me who knows not much about cars. This is also a family owned business and there's a little waiting room with coffee and magazine and free WiFi. COVID - Everyone's wearing mask! read more

Kwik Kar - Waiting room - Auto Repair Near Me - Austin, Texas

I've always had great service here. They're honest. They do good work at a good price. They have a nice little waiting room with coffee and a cool little outdoor area to hang out, as well. Employees are observing covid protocols. If you need a diagnostic or repair, come here and they won't oversell you. Outstanding. While I was writing this review, a lady walked in and said that her automatic window function wasn't working after they had replaced her battery. One of the technicians said there was a way to reset the function, and then both of the gentleman immediately walked her outside to her car and helped her reset it real quick. It's the little things that make the difference, and they do the little things here. read more

Came in for a vehicle state inspection around 8:20ish am on a Tuesday. My vehicle was taken in 10 mins after I checked in, and was assured it won't take long. Inspection took another 10 mins, and probably another 5 to close on paper work and check out. I was on my way home around 8:50ish am. Glad that went by fast! Would recommend / 10. read more

Hoping this was just an off week as have had great service here for years. Needed an inspection, though machine was down. Came back few days later and still down. Returned few days later for oil change and tire rotation. They said no longer doing tire rotations. Two days after oil change driving across Texas and dust cover that was taken off for oil change was dragging on the street and clips were missing per Kwik Kar in Lamesa. 8/27/22 Invoice # and receipt has been emailed. Please let me know if it was not received. Thank you. read more

My friend, went to Kwik Kar to replace the brake pads, but they neglected to fasten the bolts that secure the tire. The horrible sound alerted my friend to the problem, thankfully!! Very UNSAFE and SCARY! Do not recommend!!!! read more

Fast. I came in for an oil change, 3-4 light replacements, and an inspection. They were as busy as you can get on a Friday morning and they still got it done lightning quick. Not to mention they vacuumed my car and cleaned all my windows and windshield just because! read more

I love getting my oil changes here. The employees are so nice and explain things really well. I always feel comfortable and that I can trust what they're saying. I've had my tires rotated and things like that as well. Just great service. Yesterday during my oil change, they showed me how I needed to get new tires soon so they would recommend doing that rather than rotating the tires, which I was due for. read more

I feel really comfortable being my car here for inspection and oil changes. It's clean, convenient and the workers seem honest in their work. read more

First time at Kwik Kar- my usual mechanic was booked out. I went in for an oil change and fluid check/top up. After about an hour, and a few hundred dollars, I drove out with a new battery, new brake fluid, new oil and new air filter. My Highlander is very happy! :) I loved that my vehicle went back straight away and that Jesus talked to me before proceeding with anything besides the oil change. He showed me each issue, gave me an estimate of cost and how long it would take. I'll be back the next time I need a service! read more

The new owners are Oil Changers, a franchise out of California. I really, really miss the old owners, a husband and wife team. Personable, courteous service and really nice touches like an immaculate waiting room and restroom. Things have changed. The service is impersonal and the immaculate waiting room and restroom are definitely gone. They have retained most of the same mechanics and that is the only reason I keep coming back. I've spoken to the staff and it seems they are not happy with the changes either. That, plus they are now open on Sunday, which I don't think is fair to the staff. I will give them a few more chances, but I'm also looking for a new place. read more

Great prices. Quick and efficient oil change! I will be coming here every time now! Thank you!

RAVE. BEST CUSTOMER SERVICE. I locked my keys in MY CAR in their parking lot before I checked in and they had someone ON SITE to assist me in minutes! I also brought my dog with me and get they even had a space for us to hang! The service was quick and the employees know exactly what they are doing. They are helpful and take you to your car and show where the problem is! They are the best! Thanks again! read more

Kwik Kar - Auto Repair Near Me - Austin, Texas

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I needed to bring my daughter's car in for an oil change. She drives a 2022 car and they did not have our particular vehicle's oil filter in stock because it was a new car. However, they located one, had it brought over, and got me out as soon as they could. These guys work hard and fast! Appreciate all of your hard work and quick service, Thank you!! read more

Kwik Kar was lightning fast! I looked through 5 pages of the magazine and they already finished :X Plus, it's got the fanciest waiting room of all the car inspection places I've ever seen. As the embarrassed procrastinator that I am, I accidentally waited until the day before my registration expires to do my car inspection :X Frantically, I called around to 3 other places in the area, but everyone was booked all through the day. Except Kwik Kar! No wait on a Friday ;) That won me over, and they even got the car in, did the inspection, and checked me out in less than 15 minutes. All done with exceptionally friendly service! State inspections are all the same price, so come here for some smiles and the added bonus of free wifi on a couch! read more

Kwik Kar - Wow, this is actually a really nice waiting area 0.0 - Auto Repair Near Me - Austin, Texas

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Charlie specifically and his team have been a blessing to work with. We have had lots of bumps along our journey with my car, but he has made a typically horrendous experience very bearable with his sympathy and professionalism. Hopefully my car luck has turned around, but at least I now know I have found a place to go whenever things pop up. read more

Went in for an inspection after being so tired of being told there was a two hour wait every time I was somewhere else. There was a wait, but the quoted time was accurate and all personnel that I saw was moving quickly, considerately. The waiting room was welcoming. The intereactions I watched between the staff and those picking up their cars was very pleasant and professional. No one was pushy and everyone just seemed real. Came my turn, my car passed, paid and out with a thank you. I do recommend coming. Bring your laptop, there's wifi coffee and for now, a pleasant Christmas tree. Small waiting room so be sure to call to inquire about the wait first. read more

The team at Kwik Kar/Oil Changers is phenomenal. I had a bit of a unique situation and they did everything they could to help me out, especially Wil, the manager. I highly recommend them. read more