This jiffy lube does an oil change pretty fast and at a standard rate -- I needed synthetic oil and…read moreit's about $80, the process took about 10 minutes, if that, from start to finish. They get you on your way right after. Wish it was a little cheaper to be more competitive but I would say that overall they are doing quick work, at a standard price.

5 stars Outstanding Service from Shane at the Brody Lane…read moreJiffy Lube - Truly Exceptional! I stopped in at the Jiffy Lube on Brodie Lane on Tuesday, April 7th, 2026 around 2pm for a routine oil change, and I have to say, the level of service I received was far beyond what I expected from a quick lube stop. From the moment I pulled up, the team was efficient, professional, and genuinely attentive. What really stood out was associate Shane. He went above and beyond to make the entire experience smooth and reassuring. Shane took the time to thoroughly explain every step of the Signature Service Oil Change, including what he was checking and why. He walked me through the multi-point inspection results with clear details--no upselling pressure, just honest, helpful information about my vehicle's condition. His knowledge, friendly demeanor, and attention to detail made me feel like my car was in truly capable hands. The service was completed quickly without feeling rushed, and everything was done with care and precision. The bay was clean, the staff was courteous, and I appreciated how Shane double-checked that all fluids were at the proper levels and that the cabin air filter and wiper blades were in good shape. He even offered practical driving tips for the upcoming weather, which showed real thoughtfulness. In a world where many auto service places feel transactional, Shane and the team at this Brody Lane location delivered outstanding, personalized service that made me feel valued as a customer. If you're in the area and need an oil change (or any quick maintenance), do yourself a favor and ask for Shane--you won't be disappointed. I'll definitely be returning to this location and recommending them to friends and family. Huge thanks to Shane for turning a simple oil change into a five-star experience! Date of visit: April 7, 2026 Service: Oil Change

I got my transmission fluid changed @Colemans Express Lube,in oak hill…read moreThe attendants were efficient and friendly,the job they did was top notch.everything went smooth and quickly.while I sat under the beautiful,old oak shade trees on the clean.nice park benches.over all most pleasant ,experience.Thank you, Marc,and crew members.for the cost it was a great value.also having a open door policy is advantageous to the value of the service.I will definitely keep coming back for all my cars service's Thank's,again,Peace.

I came in for an emissions inspection 2 weeks ago and didn't pass my first attempt. The line the…read morefirst time around was surprisingly long, and it can be hard to sense where they are in the vehicle queue. I paid $11.50 for the inspection. Russell let me come back within the time frame and try again with no charge, which I did this past Wednesday. The whole process was quick.

I had noticed that I was losing air in my front left tire and frankly, driving up to Infiniti North…read morewasn't really on the cards. I had purchased my tires from them when I was getting Big Blue serviced. Wifey had been to our local Firestone and was always treated well, so popped up. Walked in the door and immediately greeted by William at around 10am. I mentioned what the issue was and he immediately jumped into action and asked if he could look himself. Out we went and quickly he found a screw in my tire. Immediately put me at ease and told me that this was completely fixable. Back inside he put together the service ticket. It would be about an hour wait and perhaps 30 minute fix. My bad, I didn't bring my laptop, since they had complimentary wifi. Also, some complementary cold water, I did rue the fact I had left my Yeti with coffee siting in my office at the casa. I pulled up a seat and nestled in. Discovery on the TV had Oak Island Treasure show, what a lot of bollock that is. People watching as almost as good as being in the Social Security office. Entertained myself and then was called up to look at what all they had found. A very soft offer to add a new air cleaner, oil change and one other item, which I declined. I mean everyone does this, no matter it being a little irritating to be reviewed. Just stood my ground and politely declined. I was trading my car in the next month or so for the new 2027 QX65, so these items would be taken care of by the dealership. I noticed my car up in the bay and not to long after it scooted by to be parked and picked up. The only tiny little suggestion, it was another 15mins after the car was parked, that the ticket came up to William to check me out. He was also with another walk in at that point. Pro-tip, next time I will get there when they open, since I think this tire patch would have only been 30 mins. It overall was a pleasant experience, it does do a lot of walk up traffic, so plan accordingly. You could leave your car with them and they will call you when ready. I'll be back if needed! Out the door for $32, job done!

Review for Firestone Complete Auto Care - East Palm Valley Blvd, Round Rock, TX…read more I recently took my daughter's vehicle to this Firestone location for their advertised $19 A/C service check. The service manager claimed they could not perform the check because their machine "detected two types of refrigerant" in the system. This raised red flags, so I contacted several other Firestone locations and spoke with multiple managers and A/C technicians. Every single one told me they had never heard of a system that can detect refrigerant type in this way. When I called the general manager of the East Palm Valley location to address my concerns, he became argumentative rather than offering a clear explanation. The impression I was left with is that this store uses the $19 A/C check as a bait-and-switch tactic--claiming there's an issue, then telling you that you need more Freon before they can proceed, which conveniently raises the cost to over $400. My advice: be cautious. Ask questions, get a second opinion, and don't fall for upsell tactics that don't make sense.

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.

I'll be honest I passed this up to go to Jiffy Lube, but the inspector wasn't on duty so I came…read moreback here. But I'm glad I came, big shout out to Mark the inspector on duty at the time who was patient with me getting my proof of insurance from my mom. He was speedy and finished with asking anything else he could do. I asked him to fill my tires up which he did and also inspected one tire for punctures. They are running like a well oiled machine there. Everyone is communicating, especially for Safety. I will definitely be back.

There is nothing "instant" about this place. Been sitting here for an hour and fifteen minutes to…read moreget vehicle inspected. Of course, the car two in front had an oil change AND vehicle inspection, so that was an extra 15-min "instant" oil change on top of the 15-20 minute vehicle inspection. Incredible! If you have stuff to do, make sure you mark out a couple of hours to sit at Valvoline for your 15-20 vehicle inspection.

Probably the fattest 5 star review I could ever drop on a place. You will not find better auto…read moreservice anywhere in Austin or probably the county. Chris is a fantastic, stand-up guy that really cares about his customers and their means of transportation. I could not recommend this place enough, and I plan on sending everyone I know that has car trouble to here. I am blessed to have a place I know I can trust wholeheartedly and, most importantly, be confident in knowing that the people working there are amazing!

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Frank of course I knew you would have your side to tell. That's why I offered for those that would…read morelike to listen to my recordings and I will personally show other stuff. As for my financials you couldn't afford to cover me for most of anything. You're supposed to fix the car THEN i pay you. I was hesitant every time you asked me to pay for stuff. Here's another red flag for anyone looking to hire Frank. On my recording you came to ask for payment because you were late and having problem paying your taxes. I told you over and over I didn't want to take you to court because I am not that guy. You lie about the transmission issue. You didn't cover squat or offer the towing out of your pocket or pay for extra oil to be generous. It's because I was direct with you and. It happy and told you I would be reviewing this kind of post. This is why you flipped and started offering me these things because you knew I was going to take you to court. You offered free labor on the transmission as a way to negotiate with me to keep from going to court. I kept record as I said of you and I talking when you offered immediately to have my car towed. I have a completely well recorded and documented list of other things I will not share but in court that show you dropped the ball over and over. No I did not want to pay you money until jobs were completed . I showed pics of how bad my car was when I came to pick it up. The hat is why you had it detailed as you absolutely should. I'm done here and will update after court. I've asked you over and over the last couple weeks for a detailed receipt of charges and repairs and you've yet to give me one. What kind of business can't give an actual normal receipt of repairs. This is another red flag .

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Found my new go-to for auto repairs! After taking my Audi Q5 to the Audi dealership for a check…read moreengine light diagnostic and receiving a $5k estimate for a slew of random "immediate attention" repairs, I decided to try Auto Tek for a second opinion - and SO glad i did. I sent them everything Audi was recommending to me, 90% of which the guys at Auto Tek deemed unnecessary. The repairs I went through with ended up totaling me $700. They saved me from spending over $4k for things I don't even need. Will absolutely be bringing my car here for anything going forward and recommending to everyone I know. Michael and Brandon were incredible!! Would give 10 stars if I could. Thank you guys!!