I'll be honest I passed this up to go to Jiffy Lube, but the inspector wasn't on duty so I came…read moreback here. But I'm glad I came, big shout out to Mark the inspector on duty at the time who was patient with me getting my proof of insurance from my mom. He was speedy and finished with asking anything else he could do. I asked him to fill my tires up which he did and also inspected one tire for punctures. They are running like a well oiled machine there. Everyone is communicating, especially for Safety. I will definitely be back.

Called seven different times to nail down when I could get an emissions test. Lady I talked to was…read morefrom corporate and didn't have access to the schedule?? Said I "should be fine." Impossible to get any straight answers. Upon arrival, state inspected had already left for the day. It was 3pm?? I took time off of work just for them to y time.

I have had a few repairs here and was referred to them by my daughter who has also had her…read moreautomobile serviced there. They are very nice and quick about getting you in and they guarantee their work. I was very impressed with the warranty they gave on a past service which repeated the problem a year later and they covered it completely. Very nice staff and overall a nice experience.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

These guys are the best. I come here frequently for oil changes and more. I trust them and they do…read moregood work. Lopez and Seabass gave me a free oil change today since their WiFi was down. Thanks guys!!!

Quoted $86. Asked why since it was $65 last time. Tech said "tariffs". Person who took my card…read morecharged $65. They did not do the extras like clean the windshield, check tire pressure, give me a reminder sticker, or a receipt. Meh.

took my car there to get some work done. when I picked it up, the AC no longer worked. the day…read morebefore a holiday family road trip in July. When I texted the owner, he completely ignored me, went totally dark, and hasn't returned any of my calls. Ripped me off, and then went dark, leaving me without ac during the hottest part of the Texas summer. This place is a scam. Do not go here!!

Had to bring my car in twice for a pretty expensive repair. They were more than helpful in learning…read morewhat was wrong with my car. They also really helped me out with the price. As a young woman bringing my car into a mechanic shop is quite frightening because I think I will be taken advantage of. This is absolutely not the case here. I will always bring my car back here!!!

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

What a great place. I brought in my truck with engine clatter. Austin was very attentive and…read morehonest. He called later to give bad news: it needs a new engine. He recommended that I take it to the dealer, since it was just outside warranty. He also warned me about another dealer I should avoid. Thanks! I'll be back.

very helpful!! was able to negotiate a price ! Brittany helped me get a lower price and took cash…read moreThx !! :) not my first time!!

5 stars Outstanding Service from Shane at the Brody Lane…read moreJiffy Lube - Truly Exceptional! I stopped in at the Jiffy Lube on Brodie Lane on Tuesday, April 7th, 2026 around 2pm for a routine oil change, and I have to say, the level of service I received was far beyond what I expected from a quick lube stop. From the moment I pulled up, the team was efficient, professional, and genuinely attentive. What really stood out was associate Shane. He went above and beyond to make the entire experience smooth and reassuring. Shane took the time to thoroughly explain every step of the Signature Service Oil Change, including what he was checking and why. He walked me through the multi-point inspection results with clear details--no upselling pressure, just honest, helpful information about my vehicle's condition. His knowledge, friendly demeanor, and attention to detail made me feel like my car was in truly capable hands. The service was completed quickly without feeling rushed, and everything was done with care and precision. The bay was clean, the staff was courteous, and I appreciated how Shane double-checked that all fluids were at the proper levels and that the cabin air filter and wiper blades were in good shape. He even offered practical driving tips for the upcoming weather, which showed real thoughtfulness. In a world where many auto service places feel transactional, Shane and the team at this Brody Lane location delivered outstanding, personalized service that made me feel valued as a customer. If you're in the area and need an oil change (or any quick maintenance), do yourself a favor and ask for Shane--you won't be disappointed. I'll definitely be returning to this location and recommending them to friends and family. Huge thanks to Shane for turning a simple oil change into a five-star experience! Date of visit: April 7, 2026 Service: Oil Change

$200 diagnostic check that was not put towards their services. I've NEVER heard of that before…read more They also completely forgot to call me when the service was complete and then tried to rush me to pick it up at 5:00pm in the evening. I was already not going to patron them again, and then I got in my car and found this bit of propaganda. Leaving trash in my car is rude, and this is an invasion of privacy. I paid you to fix my car, not to take it upon yourself to evangelize me.

I brought my car in to Manchaca Service Center for them to check out a sweet & sour smell that I…read morecouldn't figure out. I thought it might be antifreeze. They did a full inspection of all the parts that might be causing it and told me what they checked but didn't find anything. They didn't charge me anything. I don't know if that's common, but I was very grateful that they were so diligent, as it could've been anything that might've caused me trouble later on. So I recommend these guys! Later that day, I noticed the smell again and on a hunch I checked the spare wheel well and sure enough -- on top was wet paper bags and an almost empty bottle of distilled water with a leak in the bottom!

had a great experience at this jiffy lube on william cannon…read more every year one of my headlights burns out. and this location took amazing care of me. clayton , juan and another team member whose name i unfortunately can't remember were all very kind, professional and easy to talk to. they got everything taken care of super quickly. they answered my questions without making me feel like a dumb girl, and made the experience stress free. i actually have another jiffy lube way closer to me where i always took my car for headlights. and when i showed up there they were kinda rude saying they don't do headlights at that location. when i've been going there for 5 years specifically for my headlights. but after the customer service i received at this location, i'd gladly drive an extra few minutes to come back to this location instead. friendly and personable staff make all the difference. and this team really went above and beyond. also they let me know you can get a $2 off car wash at the nice car wash across from them with a jiffy lube receipt. little things like that just add to a great experience. and i immediately took advantage of that offer. thanks again clayton, jaun and the rest of the team. you definitely earned a repeat customer

The last time I left this jiffy lube a review it was almost 5 stars because I genuinely believed…read morethey gave decent oil changes. I've been coming to this jiffy lube for a couple of years since its close to my home but unfortunately I will never return here again.There sign now is "faster than ever" probably because they don't really do anything, they'll short you oil. I had received an oil change in late February, the sticker they placed on my windshield said I had a little ways to go until the next, no service light was on but there was a scary rattle under the hood. I checked the dipstick and it was bone dry. There was no evidence of any leaks coming from my vehicle on my driveway, I just wanted to know why there wasn't any oil left in my car if I had 5000 miles to go. The answer I received from their "mechanic" was my vehicle had some sort of leak OR the oil must be burning while I drive and thats why there wasn't a drop of oil left. Again, no evidence of smoke or anything burning when I drive. He even suggested I take my vehicle and get it worked on ANY of the jiffy lubes and they'll "take care of it". Either this man lied to my face or has no idea what he is talking about because I took my car to a real mechanic and he said " what leak are you talking about?". It's infuriating because you're going to charge almost a 100 bucks for a synthetic oil change, at MOST give me the adequate amount of oil and don't lie to patrons but that is what I get for being too trusting of jiffy lube. Clayton was very helpful, leave him out of it.

My first experience was OK. They replaced a sheared off stud on one tire…read more That experience was why l went to CB when my AC was blowing hot on Thursday. They said they needed to keep the car overnight and it should be fixed Friday. However Friday afternoon around 4:30 they said they couldn't get the part until Monday morning between 8-9am. I said l cannot be without a car all weekend please come get me. I also said l have to work Monday can you be done by 12 or 12:30? He said yes. At about 8:00 Monday they texted to say the part was there and to be there by 9. I arrived about 8:45. Then he said it would be 2:00-2:30 before it would be ready. I said that won't work for me, I have to be at work by 1:00 and you told me Friday that it would be finished around noon. I cannot be 2 to 2.5 hours late to work. He said he would do what he could but it would be 2:00. I was not happy and said so. I said please make it 1:00, l don't want to get fired. I don't appreciate being lied to Friday. Had l known he was going to bait and switch, I would have had the work done at my regular shop. They were supposed to fix AC and replace a leaky gasket. He texted me at 12:24 to say the AC was fixed. I said please pick me up so l can go to work. He said no it won't be ready until 2:30, as they need to finish putting it together and test drive it. I said then why tell me the work is complete? I need my car ASAP. He was noncommital. Finally at 2 they texted me to say its ready and driver was on the way to get me. I paid $2400 for new compressor and freon flush and refill. He said they didn't do the gasket replacement to get it done faster. So all work requested was not done and they had my car almost 3 days. After i left I looked for my wheel lock, and they had not put it back in my car. So l had to go back and ask for it. They said they couldn't find it and would call the technician who worked on the car. Eventually Martin found it. He was very helpful. Nathan the shuttle driver was also helpful. Sadly I will not be back because of the poor communication of the guy with dark curly hair. I'm being generous calling his lies poor communication. Apparently having 2 bibles in your waiting rooom doesn't mean you won't lie to customers. I was disappointed, as l was planning to have them do more work on my car. My regular shop doesn't offer shuttle service and is further away. Needless to say l will be going back to the old shop that doesn't lie. Buyer Beware of Christian Brothers Auto repair. In addition they gave me a list of suggested repairs that was about $4500. Bear in mind the majority of items had been done recently and were visible on CarFax. One example was a $120 oil change that wasn't due for another 3300 miles. I wouldn't trust these people to be honest about your vehicles service needs.

The system provides available appointment slots. I expected my appointment to begin promptly, or at…read moremost, no more than 15 minutes late. However, my vehicle was finally taken into the garage four hours later for inspection. Why, then, were the appointment slots available in the first place? I asked the front desk, and he said it would take an hour to complete. That's a lie. If you don't have any plans on that day, but don't mind that. Then this is a good place for you, maybe it takes 48 hours to just your car before telling you the results. Awful service.