The staff is always willing to help with anything I need! Genuine people! They are my go to for everything!

These guys ruled. Super professional, very fast. Fun to chat with. Got the job done. Will def come back.

Got a basic oil change and was greeted with smiles, kindness, and simple explanationa! Valeria F. was awesome!

The lady checking in was super rude and had an attitude with me for absolutely no reason. The whole staff seemed incredibly standoffish and not friendly at all. You don't need super friendly people to give you an oil change but at the same time it doesn't need to feel hostile. Will definitely try someplace else next time. read more

Great experience with Jiffy Lube on Bee Caves Road. They do a great job on servicing my auto, and recently were also able to help me with replacement of a leaking cooling system hose. The did the replacement within 1.5 hrs of dropping off my vehicle, on a Saturday afternoon. Its a great team! read more

Do not come here. The Hispanic gentlemen that answered the phone on July 30th was extremely rude and hung up on me 3 times without even listening to my complete question. He should be fired. read more

Steven and Alex gave me fast, friendly, service. I had oil changed, new wipers installed and used my coupons for a nice discount. I also had them put rain x on my windshield, added air to my tires and cleaned my headlights which had oxidized. Alex worked super hard on those headlights and I'm delighted with the results. I rolled right in at 2pm on Saturday with no wait. What a delightful surprise. I feel I received great value for the price and those guys couldn't have been any nicer. read more

Thank you Jiffy Lube Bee Caves for 1. Having a functional AC machine and 2. Completing an AC recharge service for under $200. Monday, I was the saddest kid in the city when my AC blew kinda cold air as I left my office to go home. I went online, called EVERY Jiffy Lube South of Cesar Chavez and NO ONE had a machine that could fix the AC or they just did not answer the phone. I called Firestone...$280 for a Recharge... nope. Walmart - does not do AC... Tuesday morning, called Bee Caves Jiffy Lube and they said $169. and they have the machine to complete the AC service! Yay!!!! Drove in Wednesday morning by 8:15am and left around 9am!!! Thank you, Alex and Agustin Z! Top notch service indeed! My car feels like the South pole!!! :) read more

This place is full of scammers and liars. It's sad that as a young woman I still can't feel comfortable visiting car shops by myself. I came in and just asked for an oil change. They didn't ask me what kind of oil I wanted which I thought was weird but didn't think much of it. Of course when the service is over they tell me the oil change is $113?????? The service was over and the oil was in my car so I ended up paying. They didn't even apply my $10 coupon!!!!!!! Even on the receipt they sign it with a smiley face so you don't even know who authorized the purchase, but their names are on the receipt: Brandon O, Matthew H, Agustin Z, Derick Y, and Angel G. Obviously I'm young and I'm still learning but that doesn't mean you can take advantage of that. Ladies, do NOT visit this location by yourself, they will not take you seriously. read more

Jiffy Lube - Receipt of the change - Oil Change Stations Near Me - Austin, Texas

Really nice mechanics here. Every time I've been here, even just for air, they go above and beyond.

Friendly employees Finished the service in 15 minutes The completed my oil change and put air in my tires I have a fleet car so I can't speak to the price read more

I can't believe how great these guys are. I came for an oil change but it turns out nobody can't do it for Alfa Romeo except the dealership due to special tools and materials. I was bummed. In any case, after learning the bad news they offered to refill my wipers and coolant for free. Made my day. Highly recommended. read more

Jiffy Lube - Jiffy Lube Bee Cave - Oil Change Stations Near Me - Austin, Texas

Shane and Alex were the best! Stayed past closing to fix my dead battery after the tow truck dropped it off. Also switched out my wipers. 100% recommend for emergencies or otherwise read more

Went for an oil change, and they up-charged me. Ask pricing before service, they just want your money

Derick helped me out when I had no idea what was wrong with my car. Super kind and helpful.

Every time I need my oil changed, my engine checked, my tires filled, I always go here. And every time I need help, they're there to help. Even more, a lot of times they offer discounts for being a repeat customer! If you need work done, THIS is the place to go!! read more

Alex was amazing and super helpful! 10/10 would recommend! I'll be telling everyone to go to this location in particular! Thanks

I needed a quick oil change and I'm so glad I went to this Jiffy Lube! Wow! The guys that work there are so positive and have great energy! I felt safe and cared for as a solo female driver. At this location, you can stay in your car, in their lobby, or hang out at a picnic table in the grass. I will be returning to this location the next time I need an oil change! read more

I was impressed with how fast these guys worked. They got me in and out within 15-20 minutes. They all got up and got to work immediately. Then more customers started trickling in and non stop work since I left. Very happy with how fast and efficient they were. read more

Got synthetic oil change for the first time at Joffy Lube at the Bee Caves location. One of the employees Gladys walked me through the whole process of setting up my profile, made sure to explain the services performed and even helped me get an awesome coupon that knocked a chunk off the total cost! Absolutely amazing customer service, Gladys was so kind!! read more

After multiple bad experiences with Jiffy Lubes and shady practices in other cities, it took a lot for me to think about going back. But I didn't have time to drop off with a mechanic for a day and wait around. I saw the good reviews of this particular location and thought I'd give it a try. The guys working there were very nice and pleasant. They updated me on the progress of my car and I was in and out in 20-25 min. I live 15 miles southwest of here and would be willing to go back to only this location again in the future. Good work gents read more

I've gone to this Jiffy Lube twice, because I believed based on their service it was excellent. However I just had my vehicle in the shop for a different reason, and found out a couple of things: 1 - The cap wasn't place back on correctly/securely and it caused oil to spill. The other shop I was at had to clean that up. 2 - My brake pads and rotors were apparently not in great condition, and the pads worn down so thin that my rotors now need to be replaced. Something that was missed in their inspection. I was there early in the morning, and the only customer - I don't see why these things needed to be missed. read more

Waited 45 minutes in line to get to the front and find out they don't do vehicle inspections at this location anymore. Staff was not friendly. Will not be returning to this one. Luckily still completed an oil change but wish I had known before waiting. No one came to the car while in line. Wrote the mileage wrong by 440,000 miles on the file and sticker. read more

I was blown away at how quick and easy this experience was. I usually take my car to the infinity dealership for maintenance but I didn't have time to sit for 2-3 hours while I wait for my car, on a whim I stopped in here and was in and out in 10 minutes max. I didn't have to even get out of my car, they checked everything and could see them actually doing the work. They asked if I wanted any upgrade but didn't pressure or over sell me, I'll definitely be using them on the regular. read more

Arrived at 3:15 in the afternoon and there were 3 men sitting in the office, not one vehicle in the bays. My vehicle was being washed next store and the tech came out and asked what services I needed. After providing the items I needed he asked about an oil change, and said it would cost $95.00 + $475.00. When I questioned the $95.00 oil change for a Toyota, my full size diesel is just $15.00 more, he confirmed that was the price. I returned at 4:00 and was told they couldn't do it because they were now painting. Still no cars in the bays and they close at 6:00. read more

Shane was kind, reasonable, and honest about what I needed done with my vehicle. So helpful!

Low tire pressure and very little time was stressing me out. Luckily Jiffy Lube was ready and available, with no wait! At noon! On a Friday!! Raven helped us out and was quick, efficient, and friendly. It's so good to know they're there, available, and affordable read more

Honestly I am usually whenever come to Jiffy Lube but after reading positive reviews on this please I decided to stop by! I'm sure that this was a great experience great value great people great service. Will come back! read more

Went in last week for a quick oil change. Guys were nice and pretty quick, turns out too quick as they forgot to tighten the oil pan bolt. Got home to find a large oil slick forming under my car. Baffles my mind how an oil change place forgets to do the most important part of the job. Won't be going back. read more

Jiffy Lube - Oil slick forming just after parking, flip flop for scale. - Oil Change Stations Near Me - Austin, Texas

This has always been a good location for an oil change but the latest group of mechanics are awful. They were rude and bossy and they did a poor job. I left without an oils change reminder sticker, no washer fluid and they didn't reset my maintenance computer in my car. For $125 oil change I expect a better job and better service. read more

I went to this location for the first time on a Saturday around 4 and there was no line. Zeke was super helpful in making sure my car was up and running well. All of the staff was super friendly and helpful. I got in and out in about 20 minutes! read more

New to Austin and this place is right up the street from our house. The service at this Jiffy Lube is very good. The General Manager is super kind and gave me a lot of good information. I recommend them and will definitely bring my vehicle back here for their service. read more

Let's face it, changing oil is a dirty job and I'm always grateful for anyone who will do it, and if it comes with a friendly person, all the better. You won't get a latte and the waiting area isn't fancy, but you'll get in and out fast and with minimal up-selling. And if you forget your discount coupon, they'll help you dig one up. This is my neighborhood oil place and if I see the dang wrench they will reset it for me any time whether I need oil or not. Give them a try if you need service, they're solid, hard-working men who appreciate your business. read more

New manager is great and honest. They do not try and sell things or services you don't need.

Fast and great service! Came for oil change and car was immediately taken care of. Would recommend.

Very helpful and where quick as I was in a rush to get to a work meeting. Everyone was nice and had great customer service

Zeke and the Westlake team were great and did a fantastic job on my oil change today!

Amazing customer service, very knowledgeable and helpful. Covid friendly and would highly recommend this location.

Excellent and rapid service. Very helpful and informative. Price is reasonable. Overall excellent experience.

Fastest oil change I've ever had. Was the middle of a Tuesday and no line so that helped but still super quick, like 12 minutes.