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    Jiffy Lube

    4.0 (128 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 2 months ago

    Services - Jiffy Lube

    Oil changes

    Routine automotive maintenance

    Jiffy Lube Photos

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    Receipt of the change

    This place is full of scammers and liars. It's sad that as a young woman I still can't feel comfortable visiting car shops by myself. I came in and just asked for an oil change. They didn't ask me what kind of oil I wanted which I thought was weird but didn't think much of it. Of course when the service is over they tell me the oil change is $113?????? The service was over and the oil was in my car so I ended up paying. They didn't even apply my $10 coupon!!!!!!! Even on the receipt they sign it with a smiley face so you don't even know who authorized the purchase, but their names are on the receipt: Brandon O, Matthew H, Agustin Z, Derick Y, and Angel G. Obviously I'm young and I'm still learning but that doesn't mean you can take advantage of that. Ladies, do NOT visit this location by yourself, they will not take you seriously.

    Jiffy Lube Bee Cave

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    14 days ago

    The staff is always willing to help with anything I need! Genuine people! They are my go to for everything!

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    Jiffy Lube

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    1 year ago

    These guys ruled. Super professional, very fast. Fun to chat with. Got the job done. Will def come back.

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    7 months ago

    Got a basic oil change and was greeted with smiles, kindness, and simple explanationa! Valeria F. was awesome!

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    2 years ago

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    11 months ago

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    11 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Really nice mechanics here. Every time I've been here, even just for air, they go above and beyond.

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    2 years ago

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    6 years ago

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    4 years ago

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    2 years ago

    Went for an oil change, and they up-charged me. Ask pricing before service, they just want your money

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    Jiffy Lube

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    2 years ago

    Derick helped me out when I had no idea what was wrong with my car. Super kind and helpful.

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    3 years ago

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    3 years ago

    Alex was amazing and super helpful! 10/10 would recommend! I'll be telling everyone to go to this location in particular! Thanks

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    5 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Shane was kind, reasonable, and honest about what I needed done with my vehicle. So helpful!

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    5 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Photo of Shantiji E.
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    6 years ago

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    7 years ago

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    6 years ago

    New manager is great and honest. They do not try and sell things or services you don't need.

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    4 years ago

    Fast and great service! Came for oil change and car was immediately taken care of. Would recommend.

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    4 years ago

    Very helpful and where quick as I was in a rush to get to a work meeting. Everyone was nice and had great customer service

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    5 years ago

    Zeke and the Westlake team were great and did a fantastic job on my oil change today!

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    5 years ago

    Amazing customer service, very knowledgeable and helpful. Covid friendly and would highly recommend this location.

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    6 years ago

    Excellent and rapid service. Very helpful and informative. Price is reasonable. Overall excellent experience.

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    4 years ago

    Fastest oil change I've ever had. Was the middle of a Tuesday and no line so that helped but still super quick, like 12 minutes.

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    Page 1 of 4

    Ask the Community - Jiffy Lube

    Review Highlights - Jiffy Lube

    Alex worked super hard on those headlights and I'm delighted with the results.

    Mentioned in 8 reviews

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    Auto Tek

    Auto Tek

    4.9
    (242 reviews)

    Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

    Continue to take my 2005 Element to this shop, for their integrity is is TOP NOTCH. My 'oil change'…read morewas NOT just any ordinary, 'oil change'. Everything was checked out. I have ALWAYS maintained my car, has been good to me, and she looks beutiful still, like new. So, I was surprised to have some ISSUES come back on y report. Even though I don't drive much these days, 74, they explained fully, and I left sad for the $$ that will have to leave my account, OF THEY CAN GET THE PARTS. I begged, for I TRUST them for any repairs. So, if you are searching for an honest to a goodness, place for your auto, THIS SHOULD BECOME YOUR #1 CHOICE. Family owned, and they treat you like family, well, better than some families .

    Capital City Collision

    Capital City Collision

    4.6
    (265 reviews)

    Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

    Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

    Lamb's Tire & Automotive

    Lamb's Tire & Automotive

    4.0
    (205 reviews)

    I came in at 4:20 and they close at 6 and they replaced my rear tire before they closed. honestly…read moregreat guys at the shop and they are priced fairly.

    Y'all I'm sad to have to update this review, but I had a bad experience as a woman and want to warn…read moreother women about it. A few weeks ago I dropped my car off for a repair. I got great quick feedback about the repair needs and was recommended for an oil change. I noticed on the vehicle repair report that was texted to me that the technician clocked my vehicle mileage at about 41,000. I deep down knew that wasn't correct, but when I saw it clocked in the report, I just thought I must have misremembered the mileage. So I okayed the oil change. Service was very quick and I was notified that my car was ready same day that I agreed to the repairs. I do love that, because I hate being without my car. So they get 3 stars still for quick service. Fast forward to the morning I picked my car up. It was 8 am, and the manager Adrian Perez starts laying into me hardcore mansplaining for 8 minutes about my poor choice of not getting an oil change at 5,000 miles. He could tell by my body language that I was not receptive, backed off for a second, and then laid into me for another 5 minutes, lecturing me about different engine types, how his truck's engine is superior to my car's little engine, and blah blah blah. I could tell the millennial tech Andy was cringing while his boss proceeded to spew this patriarchal bullshit at me. Anyhoo, I'm polite while listening to the manager's diatribe. I just want to get my car and go to work. Finally, when I get in my car, I realize my gut feeling was correct: my car only has 36,000 some odd miles on it, and I found the oil change sticker Lambs gave me, which stated that I WASN'T DUE FOR AN OIL CHANGE UNTIL 38,000 some odd miles. So, I'm not mad that they got my mileage wrong, and I paid for an early oil change. I'm pissed that Adrian Perez talked down to me like I was a child. I'm a grown ass woman and paying customer. A simple "We recommend an oil change every 5,000 miles" would have sufficed. I update my review to warn women: Adrian Perez may mansplain shit to you. But the other guys at the shop so far seem respectful.

    Jiffy Lube - oilchange - Updated July 2026

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