This is the only place I will go for oil changes and emissions testing. Bonus points for Kevin…read moreSchwantz endorsement #34 for ever. Seriously, while you don't go there for ambience, they have never steered me wrong and do a great job every time.

Came here for a car inspection on a Tuesday morning and lemme tell ya - these folks are fast and…read moreefficient. It's a small place but seems quite equipped to manage a lot of car issues, and the gentleman who did my inspection that day (Charlie) was the sole person doing them, so he was cranking through a list of folks. They put your name on the clipboard when you arrive and just go straight down that list. I'd called beforehand to confirm their hours and theyd advised to come early so I came around 9a or so. I think the wait was about 15-20 mins? Really wasn't bad, I just fiddled with my phone and sat in my car. The actual inspection was also pretty fast, like 10 mins or maybe even a bit less. I appreciated the efficiency. Of note they do charge a 3% credit card fee. A lot of places do that nowadays, but that was really the only "surprise." They also offer a basic inspection ($12, basics to renew car reg) or a more thorough one for $18 where they check your wipers and lights etc.

I rarely take the time to write long reviews, but the exceptional service provided by Victor at…read moreLamb's Tire & Automotive completely deserves it! As a Lexus owner, I'm always very particular about where I take my vehicle for maintenance and repairs. From the moment I walked in, Victor was welcoming, highly professional, and extremely knowledgeable. He took the time to listen carefully to my concerns, conducted a thorough inspection, and explained everything to me clearly without any high pressure sales tactics or unnecessary upsells. It's so hard to find a mechanic shop with complete transparency, but Victor earned my trust immediately. The work done on my car was handled with extreme care and was completed right on time. The car runs so smoothly now, and it honestly feels brand new again! If you're looking for an honest, skilled, and reliable mechanic who treats your vehicle like his own, go see Victor at Lamb's Tire & Automotive. I will definitely be bringing my car back here for all future services. Highly, highly recommended!

*EXTREMELY DISAPPOINTING CUSTOMER SERVICE AND LACK OF ACCOUNTABILITY BY STORE MANAGER ADRIAN PEREZ*…read more After having my vehicle serviced for tire, I noticed damage to my steering wheel that was not there beforehand. When I brought the issue to their attention, Mr. Perez repeatedly dismissed my claim as unfounded and insisted there was "no way" the damage could have occurred by his staff while my vehicle was in their care. As a matter of fact, he told me his mechanics laughed at the matter, that I was being ridiculous. And what I found particularly frustrating was the INCONSISTENCY in how RESPONSIBILITY was being EVALUATED. I was made aware of another situation involving a customer who had left their vehicle overnight on the property, where the vehicle was scratched by an outside individual. Despite the business knowing they did not personally cause that damage, Mr. Perez was apparently willing to assist and extend a kind understanding to that customer with covering the cost of a paint repair. YET, when it came to my situation--where the damage was discovered after my vehicle had been in their care--I was essentially told that they could not do anything unless I could first prove that they caused it. That standard feels FUNDAMENTALLY UNFAIR. I understand that a business cannot automatically accept responsibility for every allegation of damage. However, there is a significant difference between acknowledging that the circumstances make a claim REASONABLY POSSIBLE and investigating it IN GOOD FAITH, versus immediately declaring that something was impossible and PLACING THE ENTIRE BURDEN OF PROOF on the customer. I had to prove their liability beyond any doubt BEFORE my concern was even WORTHY of consideration. Arguing with Adrian Perez to no avail, I went to consult experienced mechanics at the Porsche dealership (in the process of getting a quote from them for the damage) who explained that the type of damage I'm describing can very much occur during service, and that it definitely ISN'T UNCOMMON, especially getting in and out of a low build sports car. Adrian Perez, still disbelieving, tells me "well this would be the first for having a customer claim we've damaged their steering wheel" in the process of service. Well guess what buddy, there IS a first for everything. Throughout the process, Mr. Perez repeatedly emphasized, "We DoN't aCtUaLLy kNoW tHaT we cAuSeD it," rather than making a genuine effort to determine what could have happened. I found his response incredibly DISMISSIVE, when I was simply asking the business to take responsibility for damage that APPEARED AFTER my vehicle was in their possession. I am not asking a business to blindly accept blame. I am asking for FAIRNESS, CONSISTENCY, and a REASONABLE investigation. Adrian Perez is very difficult to reason with. If they are willing to help a customer with damage that they know their business did not directly cause, it is difficult to understand why they would refuse to even CONSIDER assisting with damage that occurred while another customer's vehicle was under their care. Mr. Perez stated to me, "we're not paying $800 to get you a new steering wheel". How presumptuous that was and how discriminated I felt after he said that. And mind you, I never once asked them to pay for a new steering wheel. I sincerely came to them telling them my steering wheel had been damaged in the process of servicing my tire and to see what could be done. All I was truly asking for was to repair the abrasion portion of my wheel that was caused by them--to return it to the condition of my car before it was in their possession, because that's only fair. I would not recommend this business on S Lamar to anyone who expects their concerns to be taken seriously when something goes wrong, especially for a vehicle you really care about, and especially when ADRIAN PEREZ is their store manager. Talk about a 10 year old vehicle too, there would be even less respect for damages they might cause to it which is not right or respectful at all. ADRIAN PEREZ continuously implied that my Porsche isn't luxury or new enough to give a damn. I found he is a spiteful man, especially to young women with cars. Truthfully if they are unable to take accountability and resolve this matter, I will be taking this claim to small claims court--because I KNOW my car, I drive it everyday, and would have known about the damage to my wheel if it were there beforehand getting service from them, especially the texture of a long abrasion on my steering wheel. It was a very new texture I felt as I drove home upon pickup of my vehicle. And their DM won't even talk to me or consider reparations unless I bring my car to THEIR partnered auto body shop FIRST and hear what THEY have to say of the abrasion. Why would I even trust using your auto body shop to fix the abrasion on my wheel. You are taking from my time and money just to hear me out, over the course of SEVERAL days.

Took my vehicle in early (7:15 am) and asked them to check the battery after I was told the day…read morebefore by a tire salesman at another location that the battery should be replaced. Because I had had no problems and it was less than 2 years old, I was suspicious. Without any delay, the Newberry technician tested the battery, which was fine, and didn't charge anything. This saved me about $300 for a new battery install. For years, I have taken my vehicles to this location for inspections and have always found them to be prompt, helpful, and, most importantly, honest. Most of the negative reviews overlook the fact that although Newberry Automotive and Chevron share the location, they are NOT under the same management.

Just had a great experience at Newberry's! Went in to get an inspection and John was fantastic. He…read morewas very professional, got me registered and finished the inspection within 6 mins. Then, he offered to pump up both front tires since the sensors said they were low. I could have done that myself since they have air pumps at both ends of their gas stalls, so that was an unexpected and very appreciated customer service act.

I took an appointment today to install 4 new tires on my 2013 Range Rover Sport and to do an…read morealignment. After reaching home, I noticed that the DOT date code showed 0924 - which implies that the tires were manufactured in the 9th week of the year 2024. By that math, the tires for which I paid full price are about 18-months old !!! Now the store manager has asked me to come by again on Wednesday at 10am and has promised to get me real "new" tires. Moreover, the TIRE PRESSURE MONITORING SYSTEM is now flashing on the dashboard which requires a visit to the Range Rover service center. Hadn't expected this from a trusted name like Goodyear and I'll have to say my trust levels are running low with them. Deeply disappointed !

Upsold me on unnecessary diagnostics tests I didn't need for issues unrelated to what I came in…read morefor. Didn't print out the diagnostics tests they ran or have them ready when they gave me an invoice for $3000 with of repairs.

I wish I had a review about how awesome a job they do on fixing cars, but I do have a story about…read moretheir good nature. I'm having a horrible day. Everyone on the road is in my way and all the lights are taking too long. After delivering my last box of cookies, I locked my keys in my car while it was running. Tears start running. Luckily, D&B was next door to my last delivery. Dennis was a total sweet heart and jimmied the lock. They are allowing to me to pay them in cookies and a big hug. Give these guys your money and they will give you a happy car.

Warning! Take your car elsewhere!!…read more My boyfriend and I took our truck here to get the transmission replaced in November. It's been almost half of a year and three bad transmissions before the owner, Dennis, most recently told us he didn't have time to fix it. After we reminded him he had $3,000 of our money and the job was under warranty, he obliged to actually fixing what we originally hired him to do. Four days after we were told our vehicle would be ready, we did not receive a single phone call. When our truck was finally ready it was not even a half an hour later and my boyfriend was again, stuck on the side of the road. Dennis was unapologetic and sent us on our way with no refund. This is our only vehicle and as I write this review, my boyfriend, who has already worked a ten hour day, is outside with a flash light trying to do what he can to get our truck running so it can take us to work in the morning. I'm not upset that we don't have a vehicle. I just don't understand how you can hire someone to do a job and they can act like you are inconveniencing them, take your money, and send you on walking. We will be taking legal action, in addition to vocalizing our experience to our neighbor consumers. Save yourself and a lot of money and go to another mechanic.

I brought it to Jets to have Mike work on my 2009 Corolla that someone hit while I was parked. The…read moredamage was pretty extensive and both my driver side doors were really dinged up. I really couldn't believe the turnaround on the work especially since it was body work. All in all it took 4 days to get the parts, tear down, paint and clean my car. The car looks so nice that I can lie and say it's a 2013 or something and get away with it. . I loved having my car worked on here and keeping my money in the community as this is a small business from a guy that lives in the community. 5 out of 5.

I cannot say enough about Jets!!! My car was making a terrible noise every time I started it and I…read morewas nervous the cost of repairs would push me into purchasing a new car. Mike was absolutely incredible. The customer service was fantastic. He kept me informed from beginning to end about the cost of the repairs and the time it would take to complete them. He was professional, courteous and thoughtful about both my budget and my time. I typically go to the car dealership for my repairs and leave feeling uninformed and broke. Mike explained everything, provided progress reports as he was working and sent pictures along the way. My car sounds better than ever and it didn't break the bank. I can't thank Mike enough.

Ive had two wonderful experiences with Eddie and Steven. They have been so kind and accommodating…read more What looked like a simple oil change turned into a real challenge, because of the prior done by another WELL KNOWN service company. They got it done, timely and with again, kindness to me. Im sorry that everyone does have the same kind of experience.

I took my car here for a new brake job (pads) since the last place I took it to had notified me…read morethat my breaks pads were down to the "bare bone" and needed to get them replaced asap. I took advantage of the Groupon deal from this place and made an appointment, which was the next day . The service was professional and the attendant explained that my rotors also needed to be replaced, and that the previous place should have told me this as well. He took me out to show me the damage to the rotors and why they needed to be replaced , explaining everything clearly . I thanked him and went ahead and got the rotors and pads replaced , which was way less than I though it would be. They were done in about an hour and I was out driving with new peace of mind . Great experience overall and I would return to them for any other repairs in the future

Absolutely -- here's a polished review that sounds genuine and enthusiastic:…read more Frank was absolutely fantastic! He came directly to my house and replaced my brake pads, making the entire process incredibly convenient and hassle-free. He was professional, knowledgeable, friendly, and clearly took pride in his work. I really appreciated that I didn't have to spend hours sitting at a shop or rearrange my day. Frank showed up when he said he would, got the job done efficiently, and made sure everything was taken care of properly. It's hard to find a mechanic you can genuinely trust, especially when they're working on something as important as your brakes. I wouldn't hesitate to use Frank again and will definitely recommend him to anyone looking for a reliable, honest, and convenient mechanic. 5 stars all around!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.