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    Jiffy Lube

    3.6 (152 reviews)
    Open 8:00 am - 6:00 pm

    Services - Jiffy Lube

    Oil changes

    Routine automotive maintenance

    Auto brake repair

    Auto engine repair

    Jiffy Lube Photos

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    Cheyanne L.

    I went here in July for my regular oil change that lasts 5,000 miles. After 2,000 I got a notice that my oil was low, when I checked it was almost dry! After taking my car to a mechanic they discovered that is was due to them not doing the oil change correctly! Almost blew up my engine! We called and they wouldn't even refund us!

    James F.

    More like Iffy Lube! Went in for an oil change. Tech did not replace drain plug Noticed while on Expressway 0 oil pressure. Engine seized Took forever to answer the phone Tech arrived with oil and drain plug Returned to JL, refused to let them touch the vehicle Towed at OUR expense to our preferred shop Metal shavings in the oil Asked for the district manager or someone besides the shop to call No one from the company will call us back Look at the pics!!! Don't let them do this to your car or truck! IFFY LUBE!!!!!

    Leah H.

    Pros: - Very nice when I called ahead about the wait times - Literally no wait at 4:15pm on a Tuesday - Free WiFi - Quick Service Cons: - Completely empty and I was a little sketched out being he only female with two large men - One man was literally dropping the N work and all sorts of other curse words right in front of me. At one point, he was raising his voice/yelling for a good 15 min = scary - Same man was STILL on the phone while ringing up my oil change. Completely ignored me, still cussing and yelling while I'm 2 feet away. I was so confused and didn't know where to look. Do not come here unless you're on a time crunch or you're desperate. If you're a female, do not come here alone.

    Drive Thru oil change

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    1 month ago

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    2 months ago

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    8 months ago

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    5 months ago

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    9 months ago

    Derrick runs a great crew and treated me very well. Thankyou for the customer service experience today.

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    2 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Good guys - took great care of the truck. Came in there and make sure they did everything I needed.

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    2 years ago

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    4 years ago

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    3 years ago

    Robert, Jesse, and Gabriel were phenomenal! They're team work is by far one of the best I've seen! Won't hesitate to come back!

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    3 years ago

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    4 years ago

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    4 years ago

    Awesome service today!! I came in for a an oil change. and everyone was nice and customer service was great!!

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    7 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    They go above and beyond every time and offer great friendly service. I highly recommend this Jiffy Lube location.

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    3 years ago

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    8 years ago

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    4 years ago

    Raven was fantastic to work with and did a great job w my car. Can't speak about him and the team there highly enough.

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    6 years ago

    Do not go here unless you want your car damaged. I don't know what they do here but they messed up my car !!! So angry

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    5 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    5 years ago

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    Page 1 of 4

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    Review Highlights - Jiffy Lube

    Very nice and super quick I was out of there literally in 20 minutes I'm definitely returning again !

    Mentioned in 7 reviews

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    Crank Auto Repair

    Crank Auto Repair

    (27 reviews)

    Southeast Austin

    The owner will take care of you, and he will do it with character, honesty, and affordably.read more

    Truck threw belt and blew radiator leaving with new engine installed. He said the belt was good…read more 430 miles later broke down, coolant coming out exhaust. Easy to tell since the exhaust has been falling off poorly installed. Head gasket blew in the truck, or worst case is hydrolock, not turning over properly soemtimes. A couple hoses shot off. Had nothing but problems, never ran right. It would get stuck turning over sometimes. Idle was super high at first, I adjusted it down. It surged in first at low speed, high idle was to cover this up perhaps? Went to shop, he had me waiting around all day, never looked at it, mentioned charging me more. He alleged I had a bad MAF, which I left w/o inspection and replaced after seeing him hustle for new clients and leaving me hanging. Still didn't run right. Surged when I hit the brakes in neutral, some mind of vacuum leak. He blamed me when I confronted him. I travel a lot and had a second car so just drove that amidst my flights, sold that car though. Now I've got work out of state and no wheels. Blaming my camper shell is pathetic for a poor engine install. Never sent my engine core back. I thought it was, when I didn't get claim check I found out. He said no problem doing that now acts like he did me a favor after not doing it for months. Also charged $150 more than $1100 at first. When he said it was ready the skid plate wasn't on or the hitch, I was boxed in by another car, I waited a couple hours while he talked to new clients, offering to buy their cars so he can flip them. He cares about money, not quality work. I want a refund. This is unacceptable. My truck is useless. He won't be responsible, and blames the customer. I will sue and post reviews everywhere I can. This guy is scum.

    Capital City Collision - Before  Severe rear quarter damage.
After  Factory-fresh shine and flawless lines.

Call us today for your free estimate!

    Capital City Collision

    (265 reviews)

    78704 (South Austin)

    Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

    I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

    Jiffy Lube - oilchange - Updated May 2026

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