Mediocre massage and facility. This place is in a basement with low ceilings and septic smells,…read moreplastic trees for decor and with the sound and constant vibrations of dryers running. It basically feels like paying to hang out in an equipment room for an hour. My massage was average at best. Therapist was friendly but did not seem not trained or qualified. Worst of all, his long and sharp fingernails actually left mark on my back (see photo). Oh and after my massage as I was getting dressed I saw this guy crawling by. Not surprising at all given how gross that space is. Won't ever be coming back here and wouldn't recommend to anyone. This place clearly has fake 5 star ratings --there is nothing good about it

I visited Melt today and had the BEST massage! If you are looking for somewhere to visit in the…read morearea then just get yourself booked in. I have visited a few cheaper places in the area (more hand, foot and bodywork and beds separated by curtains sort of places) but more often than not I left feeling dissatisfied and in more pain than I arrived. I left Melt feeling like all of my knots had completely disappeared and in no pain at all. I saw Diane and she really listened to the areas that I wanted to focus on and what I was looking to achieve from the session. The space is really nice, with comfy heated beds and good sized, private, rooms where the treatments take place. The prices are a little high (I paid $140 for a 60 minute massage) but you really do get what you paid for. I will definitely be making a massage here part of my regular routine. One thing I would also flag is that to access the studio you do need to walk down some steps, so not very accessibility friendly. Obviously not their fault but just something to be aware of if you plan to visit.

Lovely owner and staff, they are always very accommodating and welcoming…read more I may have booked for a type of massage I didn't prefer, lots of basically rubbing up and down instead of like needing and pressure points but I think that's more my mistake than the establishment. I highly recommend.

If I could give this location 6 stars I would. Just above and beyond. We moved to NYC last May and…read moremy husband got recommended by his army buddies of this location. My husband is trained in sports medicine which makes him very picky on who he chooses for massages. He came one day and said he loved it. So of course I had to try. First impression was getting offered water and snacks. 100% hooked. I just felt so well treated by this lovely gentleman. So much respect and humility in trying to make sure you get the treatment that you need by all the masseuse, who may or may not speak well English. They are some very strong ladies. You just tell him what you need. NYC granted us a baby and luckily Lavender was able to take care of me during ALL my pregnancy. I'm a full time nurse and I could have not made it, nor my husband, those 9 months without them. Now I am continuing with my postpartum massages. Not sure who needs them more dad or me. We are always tag teaming on who gets to go and who watches the kids. Our family truly appreciates all that your team keeps doing for us. Thank you to all!

Kevin is a magician. Found all the right spots, great pressure, I will be back. Highly recommend!read more

I had an excellent experience--honestly, the service was so good I couldn't believe how quickly the…read morehour went by! I came here as a birthday gift to from my wife, and it was one of the best decisions. From the moment we walked in, the atmosphere was calm, welcoming, and relaxing. The staff was professional, attentive, and made sure we were comfortable the entire time. My massage therapist really listened to what I needed and focused on the areas that held the most tension. I left feeling completely refreshed, relaxed, and recharged. It truly felt like a reset for both my body and mind. I would highly recommend this place to anyone looking to treat themselves--you won't regret it. I'll definitely be coming back!

Was a relaxing massage and experience. Absolutely loved the calming vibes inside. .read more

The service I received was not a standard massage…read more I noted that payment was required upfront in cash and the staff did not reflect the advertised services.

I have been going here for years, always finding the massage therapists exceptional. A couple years…read moreago, I tried Mariya Milano and have stuck with her since. She's fantastic! She helped me most recently with some jaw and headache tension, and it really helped me break the tension-holding pattern I was in.

Acupuncture review from a year or two ago - I went with a specific physical issue and a vestibular…read moreissue in mind but I did not leave fully feeling like my session pinpointed the needs I communicated. I was also pretty anxious about acupuncture (I had only done it in a very small way previously) and that was not treated with the care I was hoping for. I almost had a panic attack on the table when left alone. I left disappointed and slightly disregarded. The initial practitioner I had scheduled with canceled and they swapped her with Chelsea last minute. She was personable. But I had chosen my initial practitioner purposefully, and it has left me wondering how that session might have gone. Unfortunately I will never go back. I found the front desk email communication about insurance clear and easy to understand.

10/10 Service, ambiance, amenities and food all 10 out of…read more10. Took my mom here for a girls day out and we had a wonderful time. Would definitely recommend!

Experience was 10/10 because of the rooftop pool and it being a nice day. We spent 70% of our time…read moreup there. The spa is nice too but the rooftop is what makes this place, not sure I would come on a bad weather day. The staff were very friendly and helpful. And it was nice that there were plenty of free towels, slippers and lotions/face wash to use.

if you tired and looking to get good massage this is definitely not the place to go People working…read moreat the place are not professional

Definitely expect you to tip $20+. If you don't they argue with you plus they talk during massages…read more Will not be going again.

Wonderful service, professional, and very relaxing. Been going here for years and they never…read moredisappoint, highly recommend.

Great and friendly people and quality massage! The place is clean and tidy and comfortable. highly…read morerecommend it. my massage lady is Helen.