I adore this spot! It feels like a little oasis tucked into Gowanus, the kind of place where you…read morewalk in and immediately exhale. I recently visited during their community hydrotherapy hours, which include access to the hot tub, cold plunge, sauna, steam room, and outdoor space. When the weather's nice, the lounging areas outside are especially lovely. They offer small, thoughtful touches like strawberries, almonds, and tea to sip between rounds. The vibes are truly calming and the staff are warm, welcoming, and attentive without being overbearing. You can rent a robe or bring your own, and there are lockers, rain showers, and great-smelling products available to use. It may not be the fanciest spa in the city, but I always leave feeling grounded, cared for, and reset.

Came here for a girls work retreat, LOVED IT!!! So relaxing and user friendly, the massages were…read moreAMAZING and the staff was sooo nice

I treated my daughter to an early birthday body massage and she was very impressed. Thank you, Andy…read morefor the professional welcome as we entered. This was my second visit to Cynergy and I know for sure that this is the place to receive a top-notch massage. I requested Bibi, massage therapist, for my daughter. The same raving reviews I had about Bibi were the sentiments of my daughter. I received my massage from Aretha. It was grrrrrrrreat and relaxing. So much so that I took a long nap when I returned home. The icing on the cake was when Jack came outside after we left to thank us for our visit. We will both return soon!!! Keep up the great work.

I purchased a hydrating facial for a family member as a birthday gift and boy was she blown away…read more Booking the service was an ease as I called in advance so I could grab a spot for a Saturday afternoon. The gentleman on the phone was courteous, friendly, and professional and made reserving the date and time a breeze. The day of the appointment we were greeted and asked to fill out a simple form. After my family member completed the form, she was taken to the back by a pleasant woman. I asked what time I should come back to pick up my family member and she was ready at the time they told me she would be. When I asked her about her experience she told me the lady was nice, professional, and knew her stuff. She also recommended some products for my family member. The really cool thing about the experience was that I immediately saw a notably nice different in my family members face/skin. Overall the vibe was cozy and warm. The space is nice and quaint and they have seamoss for purchase. I do recommend!

Authentic Brooklyn hidden gem! Brooklyn Banya is a real…read moretraditional bathhouse experience -- hot saunas, steam rooms, jacuzzi, and a refreshing cold plunge all under one roof. Clean, cozy, and relaxing atmosphere with friendly staff. Perfect place to recharge, detox, and meet great people. Highly recommend for anyone who loves authentic wellness and sauna culture! Great for wellness days, VIP gatherings, or private events with friends. Every visit leaves you refreshed, energized, and inspired.

I am very, very irked by Brooklyn Banya. We traveled approximately two hours to get to BK Banya…read morebecause it's one of the few places that allow those under 18 into the baths. We called ahead and spoke with a gentleman who assured us (1) they were open on Yom Kippur; and (2) they were happy to accommodate my children and friends of mixed genders. When we arrived, the extremely unpleasant older woman at the front desk told us that Thursdays were for men only and turned us away very, very rudely -- despite the fact that the website says that men's only hours begin at 6 p.m.!! We were there around noon.) From the website (https://www.brooklynbanya.com/m): Men only hours: Tuesday 11am-11pm $60pp Thursday 6pm- 1am $60pp From what we could see and smell from the lobby, the place was dark, threadbare, and dingy, with a funky odor of mold mixed with perspiration and other unpleasant, unidentifiable things on top. So perhaps it was a cloud with a silver lining to be turned away. TLDR: - Awful communication. Info posted online is not honored or accurate. Info given verbally is not honored or accurate. - The space -- what we saw of it -- seemed dingy and dirty. - Staff are uninformed and extremely rude.

Great and friendly people and quality massage! The place is clean and tidy and comfortable. highly…read morerecommend it. my massage lady is Helen.

Update: I went here 3 years later and the same masseuse (Ada) continues to press her elbow into…read morepeople's spines. Avoid her at all costs - she's reckless and will leave you worse than you came in.

This is my second time here and I have another great experience! The space is clean, well…read moremaintained and the food is absolutely delicious. We spent about 5 hours here on this trip, but I definitely could have stayed longer. There is a parking lot a block or two down the street, as a treat parking is limited. I definitely would recommend visiting and will continue to return!

I was really excited to visit King Spa in Palisades Park while I was in the tri-state area. I had…read morebeen to the King Spa in Niles, IL several times and absolutely loved it, so I was expecting a similar relaxing experience. Unfortunately, I left feeling completely disappointed and more stressed than relaxed. I went on a Monday morning hoping to avoid crowds and have a peaceful day. Things started off on the wrong foot almost immediately. While I was simply checking the size of the uniform, holding it up to see if there was a difference in the width, an employee came over and snatched the second pair out of my hand as if I was trying to take something I shouldn't have. It was not a great way to start when I had barely gotten in the door. Next, the layout was also really confusing. The spa is spread across multiple floors with different sections and stairways, but no one explained where anything was or how to navigate the space. I spent a lot of time in the morning trying to figure out where I was and it felt like I was nosing around someone else's house: uncomfortable. The biggest issue, though, was communication. A woman in the locker room offered my niece and me a deal for two massages for $140 ($70 each) and asked me to send the money through Zelle. I sent $170, including what I thought was a generous tip of over 20%. She arranged the appointment, but I didn't confirm what type of massage I wanted. I foolishly assumed they would ask before starting. We had lunch beforehand - the food was delicious and the portion was huge. Unfortunately, they don't offer to-go boxes, so I needed to reschedule our massages in order to finish my meal. Before even finishing my meal, I went to the massage counter to see if we reschedule our appointments. A younger patron helped translate at the massage desk, but she needed my time slot and took it for herself. She told me the woman would help me reschedule and then left. When I tried to figure out my new time, the interaction felt rushed and dismissive. I was given time without being asked if it worked for me, and when I asked about other options, I was told there were none. I would have cancelled but had already paid, so I took the L. When it was finally time for the massage, we were taken back without anyone asking what type of massage we wanted. I realized my mistake because it was a much more intense massage style and is not my preference. At that point though, after so many rushed and uncomfortable interactions, I honestly didn't feel comfortable advocating for myself to tell them I wanted reflexology. The final issue happened while I was changing before leaving. The same woman who arranged the massage came over and told me I hadn't paid enough tip. I was confused because... it was a tip. She told me I owed another $20 and (to add insult to injury) that I couldn't get my license back from the front desk until I paid. That brought the tip to over 35% on a service I didn't choose and didn't enjoy. I came to King Spa looking for rest and relaxation, but instead left feeling like I had spent my hard-earned money somewhere that never quite felt comfortable and certainly not welcomed.

As a woman of a certain age not in her 20's I was excited to see where Bathhouse was going to land…read morebetween pool party and spa on a sunny summer Friday. The rooftop was full for our 3:15pm check-in time, but organized and everyone we encountered was cool and respectful. The pool wasn't quiet by any means, but people were there to relax and hang with friends vs. party. Brittania was an outstanding host, making sure everyone was comfortable and had what they needed. There were plenty of towels and slippers even though a regular told us it was the most crowded he has seen it. There's not a ton of shade and not every daybed comes with an umbrella, so definitely be prepared with sun protection. The snack & drink selection is awesome. Plenty of delicious and reasonably priced snacks, natural wines and NA beverages. Love the water stations throughout-bring your water bottle! The baths were hopping but I didn't have any trouble finding a spot in the pools or saunas. Definitely check out the Aufguss and cold plunge-such a cool experience! The pools aren't as varied as Aire but the salt water pool was the only one I really missed. It would be very helpful if the pools and saunas had some signs or descriptions. The ladies locker room was hectic but well-equipped. All and all a great experience and I hope to visit again soon.

TLDR; This place was insanely bad. Save your money, save yourself!…read more The long version: I love a day spa, and go to QC, Aire and World Spa. I had been to Bathhouse once before as a gift and had a fine time, so I decided to book a deck chair by the pool on my own dime and try it again. Big mistake. Huge. There was a long line to check in. My self check-in kept bringing up an error, so I had to wait to speak to someone. I show my confirmation email and the front desk person tells me "someone else must have booked the same bed and the exact same time, so you don't actually have a reservation" why do I have a confirmation email/number then, but okay. I can make you a new reservation now. Great! That will be $179. Uh, that is way more expensive than when I booked. Yes, we have dynamic pricing. Okay well, I'm not going to pay a premium because of a digital error. She doesn't have the authority to change the price but I can pay the new price and she'll refund the difference. Okay great fine, I just want to sit by the pool I say. After a few more error messages (the whole check on process took over 30 min), I get a QR code, check in, no further instructions from anyone, about where to go, how the lockers work, where the towels are. As I'm figuring this stuff out, many other people are on the same mystery quest. The guests are helping each other out, as there are no attendants to give guidance. I get in line to get on the elevator to the pool, more lining up like wet cattle. When we make it upstairs they break everyone in to two lines, day passes (I didn't know this was an option to access the roof) and day bed reservations. We wait 20 minutes and the day pass line is released to go wherever they like. Huh? Two women skip the line and walk to the podium, cutting in front of everyone. The host turns to the line and says I'm going to help these ladies first and people behind me pipe up Uh no, why? We have been waiting. He says Well you can figure it out amongst yourselves. This seems to be a theme with Bathhouse, figure it out yourself. Eventually the line cutting women go join the line, thanks to the people who'd been waiting. I finally give my name and I'm pointed to a bed in a dark corner by the elevator, not even in sight of the pool. No thanks, I said. I'm here to sit by the pool, I can't even see it over here. I was second in line, all the beds by the pool are open, surely I can move over. Nope, these beds were reserved earlier than you, so they aren't available. The hosts were snippy, unhelpful, honestly felt like they just wanted to argue. Maybe my original reservation would have garnered me seat anywhere near the pool, but I was unwilling to do any more advocating for myself to enjoy this expensive experience. Okay great, I'd just like to leave. Okay she says and stares at me. I would like to get a refund and leave, I clarify. I paid to sit in the sun by a pool and thats not possible, so I'll take off. We don't offer same day cancellations she says. SAME DAY CANCELLATIONS?! I just want what I booked, or to leave, this should be so simple. We look at each other for a good minute. She sighs and taps on her tablet. "You no longer have a reservation or a day pass so you need to exit now.". Great. My pleasure. I get BACK IN LINE TO GET DOWNSTAIRS as there are about 25 people leaving from the morning reservations. I gtfo of there and waste a beta blocker I'm so annoyed. Long story short, what an incompetent place. What a frustrating sunny Saturday afternoon. I work in hospitality and not once did any of the staff make an effort to be helpful or accommodating. And I will wait in a line, I will pay a premium for convenience, I am Canadian as heck, I will wait and be polite you just have to make a teeny tiny bit of effort. Do not waste your money here.

I'd probably give it 4.5 if I could, just because the price is with a massage is a bit over the…read moretop, but I just wrote a review for Bathhouse in Flatiron and between the two Aire is a clear winner. We went here a few months ago. The place is very dark and feels like you're in an underground cave (which I guess you kind of are...) that's cordoned off from the rest of the world. Bathhouse felt much more like an open public space, less well-kept, and the intake at the front desk was very poor. Aire had a wonderful onboarding with a detailed explanation of everything available and where to go for it. The massages were mostly rub-downs and were very relaxing (I fell asleep during mine) but not therapeutic, per se. Aire also has salt scrubs you can do, which is a nice touch, and overall the pools are immaculately maintained during the day. So if you're deciding between the two and have enough money to go to either, I recommend spending a touch more on Aire. It's worth the difference.

My husband gifted me a spa experience for Mother's Day and it was the ultimate treat…read more It was pretty busy for the first time slot, likely because of the holiday. He booked a 90 minute massage at 8am, so I had until 11 to enjoy the baths before/after my massage. Once you enter, you're guided to a locker where you can change into your bathing suit and then go to the baths for a tour if it's your first time. There are a few different pools, each with their own temperature and/or benefits. Don't miss the bath upstairs with a beautiful skylight! My massage was an ok experience - pressure fluctuated throughout, so it was hard to pinpoint when to tell her to go harder or softer. Even though there were a lot of people, it didn't seem too crowded in each pool at any point. The ambience is very dark, calming, and relaxing. Not sure I would buy a pass just for the pools because there's only so much time I can spend in each. But it's a great treat

My life long friends and I went to a the World Spa to celebrate birthdays. It was amazing…read moreexperience for all of us. The staff were friendly and helpful. The facility was clean, well organized and had an excellent supply of essentials throughout our visit. Every detail was covered. We had a couple of minor issues with billing, however, management provided great service and we were able to resolve things easily. We will be back.

1/5 -- Extremely Disappointing Customer Service and a Complete Lack of Transparency…read more I've been a regular customer at World Spa for quite some time, and I am honestly furious about what I recently discovered.Every time I visited, I purchased a day pass in addition to treatments, usually the Venik treatment and Honey Scrub. I've even received promotional calls from their staff offering discounts and personally purchased both my day passes and treatments over the phone. Not once NOT A SINGLE TIME did anyone bother to explain that purchasing certain treatments already allows guests to spend additional time at the spa without necessarily needing to purchase a separate $90 day pass. I only recently found out that I could have been enjoying the treatments I love, spending time at the spa afterward, and even extending my visit by dining there, without repeatedly paying for a full day pass. How many hundreds of dollars have I unnecessarily spent simply because your staff couldn't be bothered to explain your own policies?This is absolutely unacceptable, especially for a business that markets itself as a luxury wellness destination. The only reason I kept coming back was because I genuinely enjoyed the treatments. Certainly not because of the service.What bothers me most is that your staff had multiple opportunities to explain this to me, especially when they were personally selling me these packages over the phone. Yet nobody ever said a word.Whether this is a serious training failure or simply a lack of transparency, the result is the same: a loyal customer repeatedly paid for something she may not have needed. For a supposedly high-end spa, this level of customer care is embarrassing. Luxury prices should come with luxury service, not confusion, poor communication, and unnecessary charges. Extremely disappointing. You've lost my trust.

I came here in April 2026 after seeing it in on social media, and it was definitely amazing. I…read moreordered a bath treatment and a deep tissue massage, and both experiences were amazing. I became excited and relaxed at the same time. There are multiple infinity pools and I loved the silk pool the most as it had a milky hue, which is comforting to the eyes. There is an expansive food hall with multiple options. This is a place I'd love to come back to.

Came here in 2024 for my bachelorette and had hotel rooms and this time I came back with my husband…read morefor the day! Pretty consistent experiences and still enjoyed all the different pools and saunas. Love the tangerine ice cream and still love the deluxe scrub. Such a great way to spend the day with loved ones. For $120 for the day and $180 (with gratuity) for the scrub, I wish I was treated the way the spa treatment individuals were treated. They pushed us away from valet parking and we walked a little ways over. We were treated very well by all the employees.

Body by Brooklyn is a day spa in Clinton Hill with hot tubs, saunas, massages, a bar/restaurant,…read moreand space to lounge. Note that bookings require a $50 deposit (please read the fine print), and Friday is considered weekend pricing. The great: the website is logical and it's easy to book and pay. The staff are super nice, very kind and accommodating, and have a pleasant way of popping out of the woodwork when you need something. I very much enjoyed my body polish with Nadia? And the few people who were here during my visit were all kind and kept to themselves. Cons: it's really dark inside. The walls are black, the lighting is dim, and there are very few windows. If you're looking for airy, spirit lifting vibes, this isn't it. It's like jazz club dark. It's a small spa, good for a half day. The hot tub is tiny relative to the number of lounge chairs at 8 x8 ft, which makes it kinda awkward to get in with strangers. The street curb appeal is terrible. Overall, a lovely way to decompress on a hooky Friday afternoon. I would recommend this place for a buy out bachelorette day - it's small enough to accommodate a party of 20 and have the whole place to yourself, with lots of little pockets of space to break into small group conversations.

I had the most amazing massage from Body by Brooklyn! The staff is so incredibly kind. The…read morefacilities are very clean. There was great communication from all the staff and the masseuse. My only note is that they definitely need more restrooms in the locker rooms. Otherwise, I will certainly be back!