Experience was 10/10 because of the rooftop pool and it being a nice day. We spent 70% of our time…read moreup there. The spa is nice too but the rooftop is what makes this place, not sure I would come on a bad weather day. The staff were very friendly and helpful. And it was nice that there were plenty of free towels, slippers and lotions/face wash to use.

Went home straight to my foam roller. I get massages…read moreregularly for chronic pain and was excited to try this one since it was close to my apartment. I got the Pain Relief Massage (their most expensive one) for targeted pain and muscle tension. Before starting i specified that i have upper back and lower back tension (i work at a desk). The majority of the massage was only on my shoulders and traps, NEVER targeting the two tensions i had mentioned. I even brought it up halfway in case she forgot. There were a lot of gentle generic massaging all over, rotating limbs, and wiggling fingers/toes.. It felt more like the description of their Classic Relax Massage where it's mostly light pressure and slow strokes. Very few good moments but overall disappointed with the experience. Also the massage started 30 minutes past the time i had scheduled and ended 10 minutes early, which is unusual in my experience. Maybe it's a one-time bad experience, but i'm not willing to drop another couple hundred dollars to find out.

I am very, very irked by Brooklyn Banya. We traveled approximately two hours to get to BK Banya…read morebecause it's one of the few places that allow those under 18 into the baths. We called ahead and spoke with a gentleman who assured us (1) they were open on Yom Kippur; and (2) they were happy to accommodate my children and friends of mixed genders. When we arrived, the extremely unpleasant older woman at the front desk told us that Thursdays were for men only and turned us away very, very rudely -- despite the fact that the website says that men's only hours begin at 6 p.m.!! We were there around noon.) From the website (https://www.brooklynbanya.com/m): Men only hours: Tuesday 11am-11pm $60pp Thursday 6pm- 1am $60pp From what we could see and smell from the lobby, the place was dark, threadbare, and dingy, with a funky odor of mold mixed with perspiration and other unpleasant, unidentifiable things on top. So perhaps it was a cloud with a silver lining to be turned away. TLDR: - Awful communication. Info posted online is not honored or accurate. Info given verbally is not honored or accurate. - The space -- what we saw of it -- seemed dingy and dirty. - Staff are uninformed and extremely rude.

Authentic Brooklyn hidden gem! Brooklyn Banya is a real…read moretraditional bathhouse experience -- hot saunas, steam rooms, jacuzzi, and a refreshing cold plunge all under one roof. Clean, cozy, and relaxing atmosphere with friendly staff. Perfect place to recharge, detox, and meet great people. Highly recommend for anyone who loves authentic wellness and sauna culture! Great for wellness days, VIP gatherings, or private events with friends. Every visit leaves you refreshed, energized, and inspired.

I adore this spot! It feels like a little oasis tucked into Gowanus, the kind of place where you…read morewalk in and immediately exhale. I recently visited during their community hydrotherapy hours, which include access to the hot tub, cold plunge, sauna, steam room, and outdoor space. When the weather's nice, the lounging areas outside are especially lovely. They offer small, thoughtful touches like strawberries, almonds, and tea to sip between rounds. The vibes are truly calming and the staff are warm, welcoming, and attentive without being overbearing. You can rent a robe or bring your own, and there are lockers, rain showers, and great-smelling products available to use. It may not be the fanciest spa in the city, but I always leave feeling grounded, cared for, and reset.

Came here for a girls work retreat, LOVED IT!!! So relaxing and user friendly, the massages were…read moreAMAZING and the staff was sooo nice

What an absolute treat. I just left here an hour ago. Black…read moreowned, check. Clean facility, check. Great customer service,check. Today is my birthday and I was intentional about finding a black owned spa. I booked online through the website. It was a seamless process, I must say. I experienced the body scrub, a nice hot shower and than an hour Swedish massage. At one point it felt like she had four hands lol. My time with Elizabeth was well spent. She is kind hearted . So sweet. She made my experience special and offered me a glass of champagne at the end of my service. The receptionist is such a sweet guy. Great vibes in this facility all around

Just got back from another magical massage from Liz. She is extraordinary. When I fly in from CA,…read morethat is my very first booking.

My life long friends and I went to a the World Spa to celebrate birthdays. It was amazing…read moreexperience for all of us. The staff were friendly and helpful. The facility was clean, well organized and had an excellent supply of essentials throughout our visit. Every detail was covered. We had a couple of minor issues with billing, however, management provided great service and we were able to resolve things easily. We will be back.

What an amazing experience!!! This place is so relaxing and filling with saunas and pools and cold…read moreplunges. The staff if very helpful and constantly cleaning up each area. The summer full day unlimited access is great. They have so many accommodations where it doesn't feel crowded at all. Remember to bring the credit card you paid for your admission with. They offer you robes and endless towels throughout. You'll need to bring clean shower shoes, if you like. You can walk around bar footed. The locker rooms bathrooms and showers are clean. I can't wait to go back. The venue is beautiful and serene. I totally recommend this place. So easy to get to if you're staying in Manhattan as well. One train ride on the F train and you're right there. They have a restaurant and plenty of seating so you can take breaks and go back to enjoying the spa.

Natural balance is a fantastic spot for relaxation and rejuvenation. I love coming here for a…read moremassage, the staff is incredible and it's the most relaxing experience between the ambiance and the massage itself.

I can think of no better way to relax and lift my spirits up on a day like today. The space is so…read morebeautiful and serene and I felt my stress start to melt away the moment I walked in. Fran and Nadia were super friendly, wonderful and welcomed me so warmly. Whitney was my massage therapist and let me tell you, she was absolutely amazing. Combined with her genuinely lovely and calming personality, the level of pressure was simply perfect and she gave me the best massage I've had in years! Overall a phenomenal experience. I felt like a brand new person. Natural Balance is a true gem and I highly recommend!

So good! So calming! #Goodvibes And Great costumer service. MASSAGES ‍ "ARE BOMBSHELL!"read more

I usually don't leave reviews , But she deserves her flowers , after a week post opp from getting…read moresurgery in Miami , I was in so much pain she made feel so comfortable and at ease with her Post opp care compare to how I was getting treatment in Florida , I Love Ms Lily and I will forever be thankful for your services

The ambience, the service and the food were fabulous. I will be back We went to a spa birthday…read moreparty. The host Asher was terrific. We never felt rushed. We received little spa gifts. What a great spa. I am determined to do self care this year and will be back!!!

I cannot give a review because I never received my services that I purchased. I purchased a (6) 50…read moreminute massage series package and never received not one service. Purchased the package in June but work kept me busy. I explained that to the receptionist at the time of the purchase and she explained that I would have a year to use. The phone number is disconnected and the doors are closed and I am out of $867.35. Have to contact my bank now for assistance. Beware when purchasing packages especially if you are not using them anytime soon. Shame on you Body By Brooklyn no email, no refunds of non-service. Its just awful.

THEY DESERVE 5 STARS AND MORE! I was so swollen, in pain, and vulnerable after my surgery when I…read morecam here looking for post-op lymphatic massages, but I was welcomed with open arms. This is a place for healing, where they take time to learn your body. You're never pushed into painful unnecessary massage techniques too early. Every massage was so thoughtfully done and catered to my current state, I can recommend their massage specialists enough! When looking for post-op after care you want it to feel like home, and this is exactly what Magic Post op was for me! Did I also mention their healing herbal tea is amazing? The recommendations for the supplies I would need such as rajas, foams and boards were spot on. The ones I originally got were not the best but based of their recommendations I as able to get the exact level of compression I needed. They also referred me to alteration specialists to adjust my faja as my size changed during the recovery. The attention to detail, the quality of the oils and just the overall atmosphere was such a healing experience. I think this might be the best post-op care in NYC and I'm grateful for everybody on their expert wellness team who worked with me.

The Magic Post Op staff is one of a kind…read more They really took the time to learn the exact type of after care that was needed for my procedure & i'm so grateful they were recommended to me by my surgeon Doctor Gordon Anden

Ana is still working and doing a very good job Ana helped me a lot I spoke with Ana recently and…read moreconfirmed she is still open and accepting clients I highly recommend Ana she is excellent

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner