Made an appointment here for 2 pm, we arrived 10 mins early. We were told that they could not take…read moreus for a long time without explanation and were walked downstairs to the basement to a room with a couch, tv, and fridge. Then the door was shut on us with no lights on. We had to wait one hour and 15 mins here. I did like the actual service once it started, it was relaxing. Foot massage was good. You also get handwarmers which made it feel cozy.

The worst experience of my life!!! I had a male masseuse for a one hour foot massage. He wouldn't…read morestop talking, stretching, and scratching his arms.. He literally focused on my left foot for 40 minutes!! I feel so upset!! Even the front desk woman (manager??) got involved in the loud conversation and terribly distracting environment.. You think they would understand that people go for a foot massage for a relaxing experience. Instead all I received is chest pain and an irritated left foot!! Please people, read the reviews!! I really should have, because it would have helped me avoid this truly horrific experience!!

I have very bad shoulder and neck pain. And trying 5-6 different places in Brooklyn and queens I…read morewill always come here. The staff goes by numbers and number 5 is the person I prefer to go to as he is strong, thorough, hits all the painful knots I have, and very kind. Asian massages are different from Americans. American massage places focus on technique but after you leave, few hours later your still sore as if they never really get rid of the knots and ease tensions. Here, if you can take pain they will help rid of any tensions or build up you might have on your body . You might feel sore after but my body feels really loose and good for next few days. People complaining about pain but you can always ask to them to be more gentle, why take the massage for an hour and then complain it's too hard afterwards. As for tip complaints, when I go out to eat at places and spend 150$ on a dinner or so on a good dinner you still tip 20% just for waiters to bring out food you ordered, mean while massage places put a straight hour of effort and require a lot of energy to perform the massage should get more then waiter. I tip my barber 20$ for a cut they already get paid to do to show appreciation. Its not the same as restaurant, 20% of 40$ massage is $8, how you tipping $8 for hard work vs someone pouring water and bringing out food you ordered out. If you don't got 15-20$ to tip hard working people for their work just stay home with your tense body. Absolutely recommend if you have tense shoulders, neck, back or feet pain , this is my favorite spot. * After coming here few times booking #5 and got to know the guy, some of these 1 star reviews are from competitors since he was highly recommended from previous places he worked at, stay salty.

Just left this massage place and not only were the staff unprofessional and unwelcoming from start…read more of me walking in to verify if my gift card was legit! It was a 60 min gift card and from the start of the massage it was basically just a "rubdown" and I get the woman's nails on my skin and even more disgusting she was burping non stop throughout the rub down. Then at the end I went to tip even though I didn't enjoy it and she demanded by pointing at the sign $20 min tip! Of all the nerve . Never again . Horrible experience .

"In New York City, massage services are subject to a local sales tax, usually totaling 4.5%, for a…read moretotal tax rate of 8.875% including state, local, and commuter taxes. Sales tax should be calculated on the actual price paid (discounted price) for the service, not the original, undiscounted price." Disappointing Experience - Unfair Charges on Groupon Deal I recently tried to book an appointment using my Groupon, but unfortunately, my experience was far from positive. The person handling my appointment stated that I will be charged $14 in taxes based on the original price of the service, not the discounted Groupon price, and 10%. This is against the law, as taxes should be calculated based on the amount actually paid (the Groupon price). I tried to address the issue, but it was clear they weren't interested in correcting the error, I was recommended to cancel my Groupon. I feel this is both unethical and misleading. I would advise anyone using a Groupon for services to double-check how taxes are being calculated to avoid unnecessary extra charges.

This place most definitely redeemed themselves today. Booked a couples massage for me and my…read morehusband and I have to tell you it was one of the best massages we both had. Quiet, very relaxing and the two ladies were wonderful. Highly recommend.

I love this place reasonable price massages are the best as well as the people. They knew I had…read moreissues with my shoulder and did a great job!

Michael was my masseur. Despite the language barrier, he listened to me. He was able to target all…read morethe pressure points on my feet. Also, I got 10 minutes free because I checked in on yelp. That's in terms of job skills. As for their etiquette, they were very unprofessional. They keep talking in their language and it was obviously about me because of the yelp check in. They were clearly annoyed that I got 10 free minutes. They snickered and laughed in a demeaning way. I was even pressured by the front desk woman to give a glowing review which I unfortunately did in front of her. I should have declined. It's too bad because he was able to target all my knots. I would have gone back but for my self-dignity and respect, I will not. I will give them 3 stars just because Michael was able to do his job right.

Not the best location to get a massage in NYC but still a good one in 8 Ave…read more It's a smaller place than other massage places, but they also do haircuts in the front of the store. Cons: - The privacy here is practically nonexistent. The curtains are so light (and slightly see through!) that they open up like the Red Sea whenever someone passes. Also customers and staff open up the curtains like someone is not still naked in there getting a massage. - Since it's an open space with just a loose curtain to separate the beds, you hear everything that other people talk about, like staff talking to their friends/customers about previous customers. The massages I've gotten are super super intense. Could be a good or bad thing. I don't think they know how to massage lightly because when I ask them to massage lighter, the masseuse does it for a minute before she goes back to the same amount of pressure as before.

Great place, well given massage. And staff seemed friendly as well. I will be back with my…read moregirlfriends for a spa day at some point!!

Very unfortunate experience. A local favorite of my gal but today's experience was disappointing…read more Asked for a 20 minute massage in the chair, the masseuse massaged me with one hand to be on her phone on three separate occasions. After realizing it wasn't going to get any better I had to stop the low effort lackluster massage to make her aware. Instead of apologizing she appeared shocked to have been called out on her work ethic. I remained polite but refused to pay or continue for services that my toddler can perform.

I wish I could of given no stars. AVOID THIS PLACE AT AT ALL COST! They charged my credit card a…read more40% tip. Very dishonest busniess. STAY AWAY.

This is a magical place. Everything is so perfect. The service is great, it's very clean and very…read moreprofessional. I come here every week. I have fallen in love with this place. Every time I come here, I feel extremely relaxed. After massage, my whole body feels like it has been upgraded. It's worth try High recommending.!!!I hope everyone can come and try it.

Very professional, clean and thorough. I appreciated the time they took to address problem areas…read more Very respectful.

Came here for a 60 minute body massage. The place seems clean and there are individual rooms…read moreinstead of curtains on the second floor. The masseuse was very unprofessional, she was answering calls and talk on the phone half of the time. My goal of a massage is to relax and destress. The masseuse stressed me out more with her talking Chinese to somebody on the phone. This massage is not for me. I am not sure if it's the style of the masseuse or that's how they are trained. I felt like I was being pinch the whole massage. I had to tell her to go softer at least three times. She jumps on the bed and steps on me. I had bruises on my legs and arm the next day. All the talking on the phone probably got her too excited in hurting me in the process of my massage. Phones should be banned during massage. It is disruptive and rude to talk on it during a massages. Phone has cameras. I wasn't even sure if she taken any pictures.

Clean pretty spacious and less crowded compared to other places in the area. We came late at night…read moreon a weekday which we prefer since it's less folks. The staff was very friendly and my masseuse didn't apply too much pressure. We only got the 60 hour foot massage so can't say for the body. Prices are reasonable and affordable even with the additional tips.