The wait times always surprise me, but the drinks are always worth it…read more This kiosk is located on the opposite side of the mall from the food court and Kung Fu Tea. Specifically, if you're near Macy's, Crate & Barrel, or H&M, you'll be close by. There's nothing particularly outstanding about this location. I don't think there are any seats, but you can just sit at the nearby Milkshake place. I suppose it's pretty impressive that 2-3 people are able to work in such a small space. I've ordered from this spot a handful of times and I can't complain about anything. My drinks are always made just how I like it. Over time, I've learned that bubble tea preparation can take surprisingly long--even if there are just a few customers ahead. I particularly like their citrus-flavored drinks, and I always opt for the "white pearl" option since I'm not a fan of the traditional chewy "pearl" option (black boba).

Great service, but very long lines and my cup had a hole in it which made the whole drink spill :(…read morehad to seek assistance, asked the food court for a styrofoam cup.

This place is awesome! It's in the back of the shopping center. Drive around…read more It was pretty empty when we arrived but lots of people came in and did pick up while we were waiting for our food. Got the HK style milk tea with boba, delicious, good consistency of boba, I had it 25% sweet Fried chicken, it was so good! Juicy inside and crispy and seasoned really well. It comes with a dipping hot sauce which I didn't need. Kimkap, I got the vegetable kind, also delicious. They make everything fresh so it takes a while but it's so worth it!! Absolutely recommend if you're in the area.

We had the tofu bimbimbap and the 10 piece Korean fried chicken. The chicken came out hot and…read moresteaming with the perfect amount of crispness. The bimbimbap had a ton of veggies -- the portion was very generous. The owner was quite nice; he gave us two large bubble teas for being his last customers of the day. Will definitely stop by again for the next Boston day trip we do.

I love HeyTea! Still my favorite location to go to in MA…read more I've experienced the least amount of problems here, compared to the other two (Newbury St. & Natick). PLUS, they close later than both. I have this bad habit of going here almost every time I have a meal in the area LOL. The addiction is real! I love that they keep adding new drinks to their menu... keeps it interesting. My favorite is still the Mango Coconut Boom but I'm a fan of most of their new drinks, like the Golden Oolong Yuzu & their King Jasmine Guava! I tried the Pistachio Cloud Jasmine Coconut, as well, and it's super similar to one of my favorites from MollyTea. I prefer the one from MollyTea more w/ champaca tea. Since their opening here, I have tried almost all of the drinks & their mango coconut boom is STILL superior! Highly recommend this to anyone who enjoys mango. It is pretty much their version of mango pomelo sago (they have a version with pomelo but I like it without). SO GOOD! ***Pro tip: order ahead of time via HeyTea app. This is a lifesaver, since the wait time is pretty atrocious most days still. Usually takes ~20 min to be ready.

LOVEDDDD THIS! so refreshing and perfect for pistachio lovers…read more there's typically a ~20min wait for this location but it goes by fast honestly. i recommend ordering ahead on their app to avoid a long wait

We almost missed this spot since it's right off a busy highway, but I'm so glad we didn't! We…read morearrived right when they opened, so it was nice and quiet. The restaurant is very clean, spacious, and visually appealing. The food was absolutely delicious. We ordered a variety of dumplings along with a few stir-fry dishes, and everything was cooked and seasoned perfectly. My personal favorite was the eggplant in garlic sauce--it was incredible. My family loved the dry stir-fry green beans, and the crab and pork soup dumplings were a hit for all of us. Service was excellent. Our waitress was very attentive and helped guide us through the menu, which made the experience even better. Everything came out hot and fresh. Overall, such a great experience. This will definitely be our new go-to spot whenever we're in the area!

Dumpling love! Huge menu of dumplings!…read moreLot's of seating. Tables no booths. We tried so many kinds. Loved them all! Service was friendly and our food came out fast! They also have a full Chinese food menu. We will be back.

Very kind staff! Boba quality feels consistently good and I like that you can personalize the…read moresweetness level. I've tried multiple flavors and they're all good. Macarons are also fresh tasting!

Great place! Excellent boba tea!…read more Must try: Matcha Milk Tea- smooth and delicious matcha flavor comes through; Mango Fruit Tea- not too sweet and refreshing. I think Jasmine tea was used. Love the fragrant floral notesDidn't taste the mango however but it's still on our favorite list! On the fence: Milk tea with grass jelly- the grass jelly was hard to get out otherwise it's a delicious hot day beverage. We'll try it with regular boba next time.

I love this place! The owner is such a sweet person, shes very welcoming and she has a smile to…read moregreet you with when you come in. I like how many personalization options for the drinks there are. The shop is also very cute itself. I added a pic of the drink I got & it was 10/10. Probably my new boba spot. She also gave me a complimentary oatmeal raisin cookie (:

From the owner: fresh tea and juice! read more

We just drove through the area and were so happy to find there was a brand new Gong cha in this…read moreshopping plaza! We ordered the strawberry milk slush and the lychee slush with boba. Both were so delicious and a great grab for our roadtrip! If I lived in the area, I would definitely be visiting often. The barista was also very nice when we explained the usual flavors we like and she provided her suggestions. This is a small location so there isn't a lot of seating but there are a few tables in case you would like to come hang out with your friends while driving some boba tea.

I LOVE LOVE LOVE Gong Cha! I am so happy there is one in Berlin now. I live near one, but now I…read morework near one too! I was going into work and saw that they had the Grand Opening and had to go! They had a buy one get one on their top 10 teas, needless to say I ordered two of my favorite teas, and again later in the day for my coworker and I. Everyone was so incredibly pleasant and approachable. I will definitely be back, I am so glad I have Gong Cha so close to me all the time now. Truly the superior bubble tea

Three words: Matchacado with boba…read more Loose Leaf is the only bubble tea shop I've come across in Franklin, yet it still ranks in my top five favorites. The menu is focused on quality rather than overwhelming you with choices, and each beverage is unique in its own right. I really appreciate the dairy alternatives, caffeine options and overall outstanding service at Loose Leaf. I love this boba shop in particular because it's conveniently located on my way home, inside Pokemoto, a Hawaiian spot that serves raw fish (think deconstructed sushi in a bowl). If you're looking to grab lunch and a tasty drink, this setup is perfect for hitting two birds with one stone. The drink selection is well-rounded, ranging from fruity to milky and healthy to indulgent. The Matchacado uses real avocado and high-quality matcha, blended together to create a drink I could honestly have for the rest of my life. There's something about the sweetness of the condensed milk, the creaminess of the avocado and the chewiness of the tapioca pearls that makes each sip taste SO (underline, bold and italicize "so" for me please, Yelp) good. Better yet, it's consistently well-made and the young team members behind the counter clearly know what they're doing when it comes to this drink. My last visit to Loose Leaf was heartbreaking: they were out of avocados, but the young man behind the counter recommended the Purple Roots instead, which had a pleasantly earthy taro flavor. It reminded me of a classic taro milk tea, but blended and elevated the Loose Leaf way. Their Vietnamese drip coffee is also solid for anyone who wants a strong caffeine kick to the face. If I haven't spotlighted them enough already, shoutout to the young man and woman who handle both the boba and poke stations - you two absolutely rock and are always so friendly! My only wish (as I mentioned in my last review for Pokemoto) is for steady Wi-Fi. This would be a fantastic spot not only for lunch, but also to settle in and get some work done for an hour or two. I would gladly buy two (or three) drinks in one visit if that were the case. More solo/smaller tables would also be nice so I don't take space from others!

As a regular boba tea drinker, I appreciated the quality of tea in these drinks which is a very…read moreobvious difference upon first sip. We got Hong Kong milk tea, Thai iced tea and Hazel eyes. They were out of the pandan drink and the purple root drink on a Sunday afternoon. Would return!