The staff is nice. The prices are a little higher than other Krogers nearby. They need to get better at swapping out older produce, they keep it on the shelf too long. read more

I ordered two cakes for my daughter's birthday the letter S and the number five. I ordered them a month in advance and when I showed up to pick them up, they did not have my order. They then told me they could not make my order and there was nothing they could do about it. They didn't offer me any resolution and they even called the police or the police said I did nothing wrong and apologized afterwards. It's funny because as I was standing there to show the police on the website, the cake that I ordered magically, you not order specialty cakes from Kroger anymore. They should've contacted me to let me know they didn't have a cake decorator anymore and they failed to do so. They had all of my cupcakes baked, but they were not decorated and they forgot about me and they ruined my daughter's party. They banned me from Kroger because they made a mistake. This is what I recieved. Avoid this Kroger at all costs. They even lied to corporate to not take any blame. read more

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Ran into and walked right onto a broken glass fragment. My service dog was with me. Ran into and walked right onto a broken glass fragment. My service dog was with me. Ran into and walked right onto a broken glass fragment. My service dog was with me. read more

Kroger - Glass - Grocery Near Me - Troy, Michigan

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They have more of a selection than the average kroger. And they also have a gas station location at this one so you can save on gas. But there rebate program you can even save more, and their gas prices are pretty good. I've never had a problem with this location. Happy to shop here any day of the week. read more

Amy an employee at the check out was extremely rude and hostile. She needs trained in resolution management since she wants to be disrespectful to customers instead of giving them a solution to a problem. Out of all of the Kroger's I go to this one has the least friendly and helpful employees. read more

store staff is nasty yells at customers in POS lines and custome service desk bad attitude all around stay away from them signs of Kroger going under with this type of manageme and staff read more

Awful staff, Really rude and racist woman I encountered at self checkout .. Wont be coming back .

Eh. This Kroger is usually really busy. We went in today to use the restroom and got dirty looks from employees. After using the restrooms, my sister picked up some icecream. I grabbed this little pop rock thingy. I realized we left our id in the other truck. They wouldn't let a 31 year old buy them without an id. The lady was super rude about it and embarassing. She pretty much yelled it. I told her we are all together and my sister has her id she is 26. The lady said no because she had other people with her??? This makes no sense! Why can't she purchase it if she has people with her? I understand for wine perhaps or other alcohol. She could try to buy for a minor or something. The worker was 31 though, older than my sister and looked older. I did not like the rudeness. I thought it was ridiculous. We also tried our number twice and it wouldn't work. So the drink we got kept saying $2.49 instead of $1. We eventually entered my other sister's number and it worked. Won't return to this Kroger. read more

The store was dirty. Many isles with carts of stock but nobody stocking the shelves and made for very congested isles. Also, lacking produce in many areas. The bottle/can return didn't have any machines working except glass. Another customer also waiting for a working machine to return bottles/cans told me someone was called. Many minutes later , we left and he went to customer service. After I shopped, I went back to bottle return where one machine was working and occupied by a man with 2 large black plastic bags. Needless to say, he was going to be there a while. I went to customer service and no employee there to help. I went to check out to pay for my items with my cans. My turn to get checked out when the cashier, Stephan left to help another employee. I waited some more. I won't be back to that Kroger. read more

I've been to this Kroger so many times during my visit with Mom that I'm the new Duchess! I can see why my mom likes it so much. Prices are good, and they always have this Bay Bridge wine for $2.99. Look out Two Buck Chuck! Make sure you check out the clearance sale rack in the front corner of the store. I buy something from there every time I stop in. read more

I ordered cake for my son's first birthday and it was the worst cake I've ever ordered. First, 2 sides of the cake were scraped off but they didn't bother to fix it before selling it. Also, the message written on the cake was awful. It covered part of the design and it looks like they ran out of room so they wrote over the red trimming on the edges. Sure they offered a discount but I would have rather paid full price to get it done beautifully considering it was my son's First birthday. Awful !! read more

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Grocery store is ok. Produce section is decent. It's not laid out great, had to go back and forth through the store to find things. Staff was nice though. And they do have a decent section of vegan/dairy free items which is nice read more

I shop here from time to time, and so far, it's a okay. I really like their prepared foods counter, as they have a great selection of items to choose from. Sometimes it gets a little backed up and the wait can be tedious, but overall nothing horrible. They have some staple items here like spinach pies, chicken, and a few others, and they rotate seasonally prepared dishes as well. Meat counters nice with a good selection of items. I think I've gotten smoked salmon from here before, but I don't see it every time I go. The fish is previously frozen, but looks good and fresh. Most items are well stocked and prices are somewhat reasonable. I like getting my fresh items from here, like veggies, meat and the such since I like the quality. Some items are priced a bit high, but if you catch them on sale its much easier on the pocket book. Service is fine, overall a decent experience for a grocery store. Not my favorite place to shop, but not the worst by any means. Definitely part of the regular short list of places to shop in the area. read more

The pharmacy is top notch and always at the top of their game. I've been coming here for years and I have gotten the best care from them. They are accommodating and kind, and during this pandemic with everything in short supply they were completely slammed but still able to get my maintenance prescription filled when they said they would. I appreciate the staff and wouldn't go anywhere else. read more

Aisles way too narrow, messy, dirty store and employees are grouchy and hate their jobs. The belt at the cash register was absolutely filthy and I hated that I had to put my groceries on it to check out. Also, too many people doing self check-out with more items than allowed and NO ONE is enforcing this rule. There is nothing good about this store. Other Kroger stores look beautiful and pristine, this one is horribly neglected! read more

"Like a dog returns to its vomit, a foolish man repeats his mistakes." I bought a bag of cheese puffs, got home, and noticed they had expired about 3 months ago. I hope this Kroger is sitting on top of a giant sinkhole and it falls in some day. I hate this store, it's the pits. read more

I bought some green pasta salad here. It tasted like sausage. An old woman gave me a fork and I drove to the parking lot of a plastic surgery spa to eat it. I think there was cheese? Whatever. read more

Incredible that on Thursday Feb 10, 2022 ....nearly two years after the Covid started they want you now to "scan" your own Kroger ID card when your items are on the belt. The scanner is pathetic. I spent 2 minutes trying to scan my stupid card. The people behind me were impatient and the check out person just stared at me. Didn't offer help. Just stared. read more

This store is dirty, the cashiers act like they hate their lives. The check out belts are stained and filthy! I will never come back to this location. read more

I've got to say, this is probably one of the worst Kroger's ever. I've stopped by this Kroger a couple of times recently due to construction detour on my way home from work. I have yet to make it through the produce department without coming to a dead end from a pallet jack or random pile of boxes. A couple of times I've been completely blocked in aisles from other rude customers refusing to move their carts for me. There is also high traffic near the soup and olive bars where the customers think they are at Old Country Buffet and 'sample' bowls of food. The cashiers are very rude to their special needs bagger counterparts. Have a heart people! The only good quality of this store is the outstanding cheese selection. There is always a generous sample of a delicious cheese...if you can fight the crowd to get one. read more

This is a pretty standard Kroger. The food is usually decent, although I stay away from the bags of onions, since one time I saw a stock guy replacing them amid SWARMS of fruit flies. Let's hope that doesn't happen again. Also, the rotisserie chicken guy is a grump - they have a policy that if they don't have one ready for you when you're there between certain hours, you get a coupon for a free one. Well, they were out and when I requested my coupon he told me since they had fried chicken, I wouldn't get a free rotisserie chicken (not interchangeable in my book!). So I went to customer service and the polite woman there gave me my coupon. Set-up is basic, prices are okay if you have your Kroger card. They did just build a gas station and the prices are surprisingly competitive. Since this place is on my way home from work, I'm always stopping in to get stuff for dinner, but if I had my choice I'd probably go to the one on Maple Rd in B'ham. read more

One of my back up grocery stores, I watch the ads for sale items on my list. Produce is normally fresh and reasonably priced. Kroger staff have always been friendly and helpful. This location is farther away than some of my regular grocers so it is not my primary source for grocery shopping but that is the only reason I don't get there more often. read more

Their ad stuff meat (specifically chicken) is often out, their FF deal is always out, their items are overpriced in every department unless you get something on a great sale. Their e-coupons are not specific enough to distinguish what he coupon is and is not good for, and to top it all off they don't quality check the non-grocery items! I bought a reusable k-cup that specifically works for keurig 2.0 and you know what? BOTH of the different ones I bought do not work with the 2 different keurigs I used. Save yourself trouble, go to Meijer, target, Walmart, Trader Joe's, aldi's or any other similar store they all do a better job. read more

Love this kroger!! Management and employees are so friendly and produce is great there !!! I always can find what I need

So, I was there last night taking back cans. They have good machines for this. On the other hand, the soap at the handwashing station is the worst. Its very thick and smells. That's what she said. I haven't been able to get the noxious odor off. The kid with the white laces and combat boots wasn't there. Nor was the lady who made fun of me the last time I was trying to cash in a coinstar ticket. "No, you have to take to desk. There's a big sign! Maybe you not see." Yeah yeah. Anyway. I rarely walk away from this Kroger with out something to say about the experience. I've only recently stopped ranting about the time that I was taking cans back and they wouldn't except the extra change so that I could get a whole ten instead of $9.70 back. Normally I wouldn't ever go back to an establishment that so infuriates its costumers, as they don't deserve my custom. For some reason this Kroger gets away with it. I guess its not like the one at Long Lake and Livernois is any better. There I was not allowed to by beer with an ID that had expired days earlier. I look very old and the ID was at least a valid expired one. The manager said it was policy. I told him that I had policies too, and that he better have someone keep an eye on me as I leave. I just wanted the attention. read more

General big box grocery store with the usual items, but this place has something the other stores lack.....CUSTOMER SERVICE. The employees are friendly, help you find things in the store, advise you on specials, and are knowledgeable about the products they sell. The floral department does a great job arranging flowers for you in a bouquet to suit any occasion. read more

Let's just put it this way. I live just a block away from this Kroger and I refuse to shop here unless there's an emergency. The aisles are too tight, it's never stocked appropriately, and a couple of their regular checkout ladies (which I always end up with!) are some of the worst examples of human excrement I have ever had the displeasure to meet. I wish I was exaggerating, but I'm not. If I could give this place zero stars, it would still be too many. read more

This store is only two blocks from my home but I usually drive much further to go to other stores. This store is the worst managed store I have ever seen. The store entrance is always dirty and the floor is usually sticky. The last time I went to this store there no carts in the store, I actually had to go back out to the parking lot to get a cart. Several standard grocery items such as saltine crackers were not on the shelves.When I finished shopping there were long lines in the self checkout and the "ONE " staffed check out. Come on folks, there are 6 or 8 check out lanes and no cashiers to staff them. If this store was independently owned.....heads would roll. Doesn't Kroger corp ever visit their stores or preform quality reviews? It's just sad that this store is allowed to operate to such a low standard. read more

Grocery store is ok, they have mostly what we want. The produce is meh at best and the prices are a little high compared to Meijer and other places. But the pharmacy goes above and beyond and the checkout staff are helpful and friendly. For that reason this is the place we shop. read more

This store has the WORST customer service! I have been here on several occasions only due to convenience and the staff is very rude. No one greets you and when you ask a question, it's as if you are bothering them. Today I bagged about 70% of my groceries on a $240 bill. There was a bagger there but she appeared to not care that I was bagging my own groceries even though she did not have customers in her line. Someone came over last minute and huffed as though it was an inconvenience. Last I checked, as an employee of a grocery chain this is your job. I have given them several chances to get better but this will be the LAST! read more

Convenient for everyone nearby and always great deals on everything there!!!! Highly recommended especially the gas prices at the Kroger gas station out front!!! read more

Absolutely great staff. I'm handicapped as to how long I can walk and stand. They watch the lines constantly. This store is small and that's great. I can usually finish in seven minutes or less. read more

The criteria to work at this store is to be rude, especially at the checkout. I can't express how a rude cashier can ruin the rest of your day especially when you did nothing to provoke it. The manager came over and said a few kind words in an effort to cover up this old crotchety bitch but, for me, the damage was done and my day was ruined. Krogers should realize that customer service is key and without good customer service you lose customers. They'll never see me again. read more