This Publix is hit or miss. If you pre order something from the deli, 85% of the time they do not…read moreget the order. Very dis organized. I still stop there because it is convenient. After all, it is a Publix. I do not order anything from the deli.

Krystal in the bakery is theeee worse!!!! Her customer service skills sucks... her decorating cakes…read moreskills sucks even more!!! I was so excited to get my 5 yr old granddaughter a birthday cake in purple and pink writing... she would not do purple and this is her handy work and she was very unpleasant to deal with. Worse experience ever in publix!

I want to give it 0 star, but I can't. Management does NOT honor the Kroger's return policy for…read morebaby formula. On Sunday, June 14th, at approximately 9:30 PM, I went into the store with my wife to return unopened baby formula. This was our second attempt to resolve this; I previously sent my wife to handle the return three days ago, and she was turned away. During both visits, the store staff and manager Michelle stated that Kroger does not accept returns on baby formula and that all sales are final. However, prior to coming in, I explicitly reviewed Kroger's official return policy, which clearly states that baby formula returns are permitted. Even the online support team told us to go to the store for returning items. When I presented this to Michelle, she flatly refused to look at the documentation or listen to my explanation. Instead, she dismissively stated that Kroger does not do baby formula returns and began listing policies for other retailers like Walmart. I do not care about Walmart's policies; I am a Kroger customer dealing with Kroger, and I expect your staff to follow your own corporate guidelines. Michelle's attitude was entirely unacceptable. She was dismissive of my concerns, refused to engage in a respectful conversation, and acted as though she did not want to be bothered, despite the fact that I approached her politely and with the written policy in hand. Someone in a leadership position should not be treating customers this way; she severely needs retraining or a demotion.

Run down, always dirty, management does not appreciate customers and try to force self-checkout,…read moreworkers act like you're in their way, needs a complete overhaul. Stay away from this Kroger... the new Kroger on 155 is worth the trip if you do prefer to shop Kroger.

My wife and I get all our meats from here and it's always amazing. Great customer service and…read morealways clean.

Great place I've loved them since they were in Jonesboro .I went there everyday after school and…read morefootball practice for coke or Gatorade these people were awesome to me.great place to buy meats

When Publix fills an RX, their website and app says that you can skip the pharmacy checkout line…read moreand go to to the Prepaid pickup window. See pics for where they are promoting this. Don't believe them...they don't do it. I go to the Locust Grove, GA store #1052 to pick up my 1 $2.07 RX. I walk past the line up to the Prepaid Pickup window. I am told by the person at the regular pickup window to go to the back of the line. I tell her no need to because I prepaid. She says there is no one to help me even though there are at least 5 other people working. I say I will just wait here. I am told that the 2 that can help me are both on the phone and they are too busy to help. So I stand there waiting on my prepaid RX while the snarky cashier helps every other customer except me. After they clear out all the other customers she tells me she can get me now. One of the other two that can help is off the phone but didn't even bother. Don't offer a service that you don't provide and then have nasty, mean girl staff make sure they don't help you. Complete customer service fail and unfriendly service on top of not delivering what service that you promised and promote. Also don't think you will get help from the Publix corporate office either. After 6 calls of being hung up on and transferred all over the place because there is no "CARE" in their Customer Care, I finally was able to leave a message for a "Mike Chavez" over the Pharmacy services for store #1052. Did he give me a call back? No he did not. And based on Publix's total lack of caring about the customer, I am sure I won't hear from him tomorrow either.

Just purchased an all butter pound cake. Cake was the driest, flavorless cake I have ever eaten. No…read morebutter flavor, no moisture.

I will say check all items when doing grocery pickup on several occasions I've received spoiled and…read moreoutdated items which is highly disappointing. How is it June 2025 and I receive a taco kit from Sept 2024. On to the deli.... Em positivity, energy, and customer service, with the biggest smile on her face actually made my trip to Publix wonderful. Thank you for the burst of energy that you bring to the Publix deli.

I want to give a shout out to the two black men that demonstrated high quality customer service,…read moreKeveon and the light-skinned young man. They were so kind, professional and AMAZING. They were working last Sunday around 9:55-10.

Customer service was great. Ambiance was cozy and welcoming. I felt at home and peaceful. This is…read moreprobably my 10th time going and will definitely be back. Food was fresh and good. A little pricey but for the quality and quantity it's worth it. We ordered wrap and turkey tribeca today and both were 10/10!!

Had a lovely, fresh, delicious late lunch at BoJayne's. I had a sampler plate with black bean and…read morechick pea salad, kale salad, charred sweet potatoes, fresh veggie slaw and curried chicken salad. Enjoyed everything but the charred sweet potatoes and curried chicken salad were the stars of the show. The plate was plentiful. Had enough for leftovers. The decor is cozy and intimate and the staff/owners are friendly and very customer oriented. They have an awesome assortment of seasoning blends. Will definitely be back!

I would like to recognize Shadrily at Walmart, McDonough GA, for her outstanding customer service…read more From the moment she assisted us, she was professional, kind, patient, and genuinely committed to helping us find exactly what we needed. What impressed us most was her willingness to go above and beyond. She demonstrated exceptional leadership, a positive attitude, and a sincere desire to ensure we had a great experience. Employees like Shadrily make a lasting impression and remind us that excellent customer service is still alive and well. Thank you, Shadrily, for your kindness, professionalism, and dedication. Walmart is fortunate to have someone with your work ethic and caring spirit on its team.

Checked in for an online pick up order that was ready at 5:24pm. It is now 6:26pm. The staff has no…read moresense of urgency, no update or apology for the delay. Workers are strolling around outside and it appears there is only one person bringing orders out.

Understocked, dirty and disorganized. Restroom was in need of attention. Just not a great shopping…read moreexperience at all. I've reviewed lots and lots of Walmarts. This is a poor one. That said, they tolerate overnight parking in their lot and so I was able to spend the night here in my Sprinter van. Thanks for that. [Review 20218 overall - 666 in Georgia - 1195 of 2023.]

CJ was amazing as I didn't even wait 5 minutes for my curbside pickup. Way to go CJ! You're great!read more