The pharmacy here is excellent. I've never had any issues. Kudos to the manager of this pharmacy and to all the staff members here that make this pharmacy run as efficiently and smoothly as it does. Keep up the great work! read more

Been shopping at this particular location since the early 2000's. Initially the selection was not as vast as it is today: however there is a certain intimate customer experience that has been lost to expansion. That being said you can still find a plethora of products to fit the consumer needs. My complain which has been forwarded to Frito Lay (Complaint # 065757348A) stems from Lays Potato Chips (Bar Code 28400 64524) that appeared to either be defective or have been tampered with in some shape form or fashion. The chips appeared hotter than normal and had an astringent taste that should not be associated with a food product. From a shopping perspective and as an African-American partner in a same-sex marriage this particular shopping experience is not one of my favorites, and I have brought this to the management's attention to no avail. I want consumers from the LGBT/Black community to be wise where they spend there hard earned dollars and this is a facility is not one I would recommend. There are employees at this locations that sincerely go up and beyond to do their job with class, dignity, and decorum, however if it was not for the location this would not be an establishment I would patronize. read more

9/23/2017 update: if there were 0 stars, this Kroger would deserve it. We have no other food options within 15 minutes so we're all slaves to the terrible management at this location. The parking lot was extra rape-y this morning with all of the parking lot lights off at 6:15am when it's pitch black outside! Inside, they've managed to cut corners even further by replacing the normal Kroger plastic bags with flimsy convenience store "thank you" bags. If you're too ashamed of the increasingly low quality of supplies that you don't even put your store brand on them, that should be your sign to quit while you're ahead. Las Colinas, we deserve better than this! Previous review: I came to lower my review but it's already 1 star. At this point, the stocking issues have become noticeable to customers as items are going weeks without being restocked. The store is just spreading nearby items to cover the gaps but the stickers are still there to tell you it's missing! Seriously Kroger, could you try to be a grocery store? It's called "inventory management." This used to be a -decent- Kroger in a nicer part of town but in the past weeks there have been beggars on the edges of the parking lot almost daily. I know that other grocery stores wouldn't put up with this kind of trash but I guess part of Kroger's image is "Bringing the ghetto to the 'burbs" ? It sure feels like it right now and Tom Thumb isn't far down the road, minus beggars... read more

We had generally changed over to shopping at Kroger on MacArthur in Irving. But today, we needed an item that Kroger doesn't carry. When we arrived at Tom Thumb, we noticed a store employee standing outside the door making sure everyone who entered had mask. Hallelujah! At Kroger, many customers had no masks, and we noticed some people coughing. Obviously, Tom Thumb takes the health of their customers more seriously. We are now shifting our buying habits to Tom Thumb first, and others second. Thanks Tom Thumb! read more

Out of stock of many items multiple times in the week. Meat cuts sold are very inconsistent and unreliable. Vegetables, more specifically onions, are disgusting. I saw flies and maggots in a pile of onions in this store recently. This store used to be my one stop shop for groceries, not anymore since they are constantly out of the products I like to buy. read more

Well... I tried to give 2/3/4/5 more shots and it's just getting worse and worse. Lines are as long as Walmart. Stocking shelves during the busiest times so the stores impossible to navigate. Whole Foods is now open so guess I'll give them a shot. A shame really this store used to be great. Oh well. The manager reached out to me today surprisingly enough and was super nice. I got a chance to hear a little more about the reason behind some of the issues I've been experiencing and they've made an offer to "make things right" in a few problems i expressed. Great to see a business make an attempt to actually listen and understand your concerns. Back to 4 stars. Ok so I really loved this store but unfortunately it's slowly turning into Walmart. The last 6 trips (3 weeks) there have been lines of 5-6 people at the only 2 registers open. When you have a grocery cart full of frozen/cold food you don't really want to wait 15+ minutes in line. Especially in the Texas heat. There seems to have been some changes in the store policies and procedures as well that are negatively effecting customer service. All around it's still my go-to for shopping but I'm not far from moving back to Tom Thumb and just paying more for a better experience. read more

Kroger is to Microsoft as Whole Foods is to Apple. In other words, Kroger doesn't get it. Walk in here and you'll see three generations of merchandising styles all rolled into one; It's a tremendously hideous store on the inside. I completely agree with fellow Yelpers this place is a chaotic madhouse of shoppers at times. It's best, if you must go, to arrive early before the wave of consumer anarchy hits. I suppose from Kroger management's perspective it does the job; They move merchandise. A lot of it. But that's only because of this location, nestled right up against Hackberry Creek master plan community extraordinarre, and the closest thing around for a myriad of apartments and town homes. If there was any other option, I'd go elsewhere first. But Kroger is the only game in town in the MacArthur/635 area. Stay away from the olive bar, as the prices are high per pound. A little dollop of hummus will run an insane $7. read more

This review is for the Bakery department. Roderick's team has provided impeccable, scrumptious, crowd-pleasing service for the last three years that I have partnered with them. I lead in an office of over one hundred hard working insurance professionals that love to celebrate and fellowship. Whether it's a business meeting or a retirement party, they look to me for the cake. That's because they know I have a connection with Roderick, the Bakery manager. They know that's the only way to ensure that our cake will be absolutely beautiful and just as perfectly delicious. Roderick inspires his team to design the most creatively aesthetic cake designs to complement the event. For example, our business meeting theme last year was "Climbing New Peaks" and his team created the perfect mountain scene with our company logo. For a retirement party yesterday, all I told him was the employee is also a pastor's wife and likes elegance. His team created the most royal and luxurious cake that we've ever seen. The lady of honor actually teared up when she saw it. She was honored and I was pleased, as her leader, to be able to send her off in such a loving way. I can't believe I've neglected to review his organization before, but I hope he feels appreciated. He knows my entire office depends on his consistently superb service that outshines any local competitors. If you need to impress, spread joy, but want things done right -get to the 577 Kroger Bakery and hire Roderick's team! read more

This is 1 of the 2 Krogers that I go to on a regular basis. It's real convenient when I work over in the LC, right after work I can drive a few blocks up MacArthur and get some late night grocery shopping done before I head back to Dallas. This store was already pretty big, but now they're renovating and expanding this particular location. This place is going to be HUGE when everything is said and done. I'm not exaggerating either! It seems like it could turn out to be bigger than a lot of Wal-Marts and Super Targets in size! I love coming to this location because they have a huge variety of everything that you could need. Fresh sushi, great bakery, a nice Starbucks stand to enjoy a cup of coffee while you shop! The organic and natural food section is expanding and getting better as the days go by. Another thing that I like is the nice selection of seafood. A lot of wild caught and line options! Sometimes their produce section can be a little shaky with a lot of veggies that aren't as fresh as they probably should be. Also, their organic produce sections could be a little better, but hopefully after the renovations and remodeling are done everything will fall into place. Perfect location for grocery shopping. You have tons of great options without the Whole Foods price tag. read more

My go to grocery store. Close in location, usually has what I need. My family and I actually came here before it got it's current makeover. I love the expanded produce section, the freezer & meat sections are awesome as well. A pleasant surprise is the home goods section. So cool to have quality cookware and flatware in the same location. If I'm honest sometimes I need a new cooking tool or dish and if I'm already shopping here than I'm ahead of the curve. They also have good sales on kitchen tech, such as: grill tops, sandwich presses or waffle makers. And I'm not mad at the baby goods and beauty aisle. read more

The store is pretty decent, parking is always a pain, which is why I like to do shopping during the weekday at lunch. I work and live close by, and even though Whole Foods is closer, Kroger's is obviously cheaper on most things, and a lot easier to shop at than the nearby Walmart... However, I bring my own bag to shop. Many people do nowadays right? I don't want to have a million plastic bags I have to bring back to recycle. But everytime I bring my own bag to shop during lunch time, I keep hearing "security scan on isle". At first I'm like, "They're not talking about me are they ?" I'm in here shopping nearly every damn day! But yup...every time except for maybe two, I hear that damn "scurity check", thing at a point to wear it just don't seam coincidental, and downright insulting! Why because I'm black? I hear it more than you would think you'd hear it at Walmart! So after hearing that for the last damn time, I'm finally deciding to just go to Wholefoods and Walmart. Or a different Kroger. They're not getting any more of $ at this location. read more

I have absolutely had it with this store. Deli meats that go bad after just a couple of days, rancid produce, ridiculously long lines and rude employees abound at this location. Nine times out of ten you end up packing your own groceries while the cashiers toss your items down the pitifully short bagging station. This isn't Save-A-Lot people. Today was the last straw for us. We needed to return an item and waited at the "customer service" desk for several minutes while the woman did something at the computer with her back to us. I asked the gentleman in front of us if he was being helped and he said no, so apparently he'd been waiting even longer. Finally, my husband leaned over the counter and after several attempts he was able to get the woman's attention by asking if the service desk was open. Her response was a nasty, "Well of course we're open. I have other things to do, you know." I told her we'd been waiting several minutes and she literally argued with me saying, "no you weren't because I just helped someone else." Obviously untrue. She was probably one of the rudest individuals I've ever encountered at a service desk. I will no longer be shopping at this location and will quite possibly stop shopping at Kroger altogether. read more

Here's the deal: it gets the job done. The recent (~1yr ago or whatever) renovation really threw me into a "who moved my cheese" (literally) moment. So for a while, I hated whoever decided that having dairy products in 3 different locations was a good idea. But now I'm finally recalibrated. I've accepted that where I find grated cheese vs. fancy cheese vs. organic yogurt is different, and I can finally map my list accordingly. The new-and-improved wine section hasn't saved me any trips to Pogo's or Specs for unique or impressive selections. It's more of a $15 bottle field day. So again: it gets the job done. It's about time on the Starbucks. Hallelujah for solving such a dire 1st world problem. But what's with all the random tchotchke for sale out front?! Am I just unaware of the white hot market for 11ft windmills and $700 chuckwagons? I just have a hard time wrapping my head around "Hey honey, can you grab some milk? Oh, and pick up an $800 windmill while you're at it. Don't forget to swipe your Kroger Plus card, mkay?" read more

This review is mainly for the fancy cheese section. Could these people humiliate a person more? I think not! I asked the cheese lady... what is that Mexican crumbling cheese? You put it on salads and on vegetables... "Not sure, is is mozzarella? They use a lot of mozzarella - I know, lets find a Mexican, they will know" At this point, I say, ok... I'll just do without, but she insists and runs to produce to find a Mexican to ask. I slither away to hide in the bakery...."Miss!!! Miss!!! I found a Mexican!!!" Nothing good can come from this. I want to run, so I slither away to check out. As the check out man is handing me my receipt, "Miss!!! I found the Mexican cheese!!!" she is yelling and running up to the register with a big bag of cheese in her hand. I was pressured to buy it. It wasnt what I wanted and it was expensive. I returned it for a new cheese the next day. On my next visit, I visit the fancy cheese sample area. Would you like a sample? OF COURSE!!! So she hands me a toothpick. As I am going to poke my cheese sample cube, another lady walks up and accusing me of "double dipping" and says - let me get it for you. I argue that the other lady just handed me the toothpick and I know what the G-D rules were. I threw her toothpick away and left. Yes.. it is near my house.... and yes it is less than the Thumb.. and yes, it was hilarious when the deli lady tried to sell me "chicken steak" aka pork chops. But do I want to risk another cheese humiliation? I'm thinkin no. Off to the Thumb! read more

Great central location for those that live in the Irving area. This is not somewhere you will go and be able to pop in and out. Parking can be a hassle. However they have an excellent cheese/olives/hummus section, wine section, organic/gluten free foods section. If that is your thing. If you're planning a party with wine and cheese this is the perfect place to come get your goodies! I will say the produce is not always up to par. I prefer to head on over to Tom Thumb for my produce selections. It's pricier but it's worth it. But as far as customer service/wine/snacks go, Kroger you are okay with me. I also love their rotisserie chicken! read more

This isn't a store that is close to me, but I do swing by here when I am in the area and just want to get some groceries taken care of. Not my favorite place, although they are doing a lot of remodeling so they might be upping their game soon! read more

This place is an absolute madhouse. Everywhere you go people are running you over with their shopping carts and strollers. People are fighting for spots in the parking lot. Absolute chaos I tell you!! Their produce section is horrible. They run out of items easily (who runs out of garlic!!). I saw flies around their cantaloupe. Their vegetables are brown and very questionable. After all this you have to go stand in line forever because they only have 3 lines open. I drive out of my way to go to other stores to minimize my chance of death by shopping cart or by bacteria infested lettuce. read more

Since now a couple weeks in the southern self checkout they have a middle aged stocky "lady" working that gets right in your face while you scan. The scanners there seldom register that you have bagged items, so she has a number of times been very rude to younger people by saying you did not scan that when I am watching them do it. Then she will check their bag when they are finished. We have shopped here for near 10 years at almost $1000. per month. This is ridiculous. We will be looking for a new place to do business. read more

Friendly staff and variety of goods. They are currently undergoing renovations. I love that this Kroger's has a gas station. Hey 10 cents off per every 100 points is something. They are working on building a Starbucks inside Kroger's, which Will definitely be a good reason to go to this particular location for groceries. read more

Kroger - Cool decor at Krogers - Grocery Near Me - Irving, Texas

See all

No checkers looked like they wanted to be there. Had to bag our groceries. Is it that hard to say hello and thank you.

I came here for some baby food. It being my first time here I just decided to ask where it was. I was directed the wrong way from the first employee I asked, when I went back a few aisle to where the employee was she was gone. I found another employee driving around in the motorized shopping carts, this time he got it right. I did like my selection of baby food and a few items were on sale. I had a bit of a wait, but I was able to get what I needed so I was satisfied, but far from impressed. This Kroger is busy and shopping here feels cluttered, meaning everything isn't clearly organized. read more

The main reason I visit a couple of times a week is for the deli sandwiches and salads that are prepared in advance and east to grab and go for lunch. There is a full service sushi bar and Starbucks inside. The store is very large and seems to have everything with prices that are in line with other parts of the city. It does appear to be the gluttony of grocery stores where there is a whole isle devoted to bottled water and another for religious candles. Do we as a society need this many choices in one store? read more

Honestly, the quality of food isn't that great so this has never been my first choice for a grocery store. If anything, it is overall cheaper than most other stores such as Tom Thumb. It's very big and has a ton of floor space which is nice. When I do go there, the experience is overall pleasant. They do have this cool "Pick your own 6 pack of beer" option! Pick any of the beers or ciders that they have, which is a plentiful variety, and take them to the counter and pay a set price. ~Carpe Diem~ read more

We've lived in this area for many years and this Kroger has just gone farther and farther down hill. You can't even get in and out the door at night when you just need milk for the kids because they don't keep any registers open. Everyone has to go through self checkout and they only have one poor women there who has to deal with all the angry people. I should mention it's not just this location it's every Kroger. I'll drive out of my way to go to Tom Thumb or sprouts from now on. I'd give it no stars if I could. read more

Kroger - Grocery Near Me - Irving, Texas

Fabulous store! Helpful employees! Great prices! What more could you ask for??? I used to shop at Kroger on Belt Line and Northgate. Let's just say, the Kroger on Belt Line and Northgate is ghetto and the Kroger on MacArthur is Rodeo Drive. read more

I was very skeptical about having to come here - this is my new grocery store as I am new to the area. A lot of the reviews here had me scared but I tell ya - this store is GREAT! It's huge - it's clean - it sells a LOT of booze! I mean what more do ya want? I found all kinds of brands of things I want/need. I thought the meat selection was huge and nicely presented. Giant area of produce. Definitely better than my ghetto Stop & Shop back home! I was really afraid to come here but now I'm very happy to have such an excellent giant grocery store nearby!!!! read more

It ended up being Whole Foods instead of Market St. Anyway, glad there is at least another option. I went tonight and as usual, couldn't find a cart except those laying around that were broken. It is really unbelievable that they can't manage to bring in their carts and there are never any available in the store on the weekends. I'm done with this store now. I just walked out and went down MacArthur to Tom Thumb. I'll do that from now on because this place is just too big of a dump to mess with any more. I don't care if it takes 30 mins longer, it's worth it not to have to deal with this Kroger. read more

If I could give 3 1/2 stars, I probably would, but I'll round it up - I'm generous, and the pros outweigh the cons for me. This is the nearest grocery store to my apartment (besides Wal-Mart, which, no), and I was pretty pleased with it, overall. I like the bakery and deli sections, and the sushi is pretty outstanding for grocery store sushi - I almost always pick up some sushi when I'm there. They have a good selection of cheeses, and the olive/hummus/condiments or whatever you want to call them bar is fantastic. All the cashiers and package clerks I've encountered have been really friendly and fast. The only cons I can really think of are the fact that the store is rather cramped - the aisles don't seem very big, and just everything overall feels kind of cramped. The parking lot is a nightmare, too. read more

When I walk into the maze of an unfamiliar grocery store, I'm always a little shocked by how different they are, largely depending on region. Size also seems to vary by region and the name of the Texas game is bigger is better. I had forgotten that in Texas, pretty much everything is actually bigger. A little shellshocked I did a quick lap around the store to get my bearings. As a culinarian, I was impressed by its layout and selection. It was during the work day (0930), so few shoppers. Now living in DC, home to a wide array of international foods, I was also impressed by its array of international items that were readily available. While the options are plentiful, check the produce to avoid picking spoiled items. The prices seemed really really good, too. read more

I stopped here when I was passing through the area. I had some Kroger points to burn, and needed to get a few things because the weather was getting bad. The store is in the middle of a remodel. From what I could see, they have a decent sized health food section. They were out of a few things that I needed, which is annoying. Also, when I went to the check out line, the cashier couldn't be bothered to greet me. I expected more from this location. read more

Standing in line with only 5 lines open to checkout at almost 5pm when people are getting off work and heading home. People backed up to the aisles. No one cares or notices. First time here and probably last. Been standing here for 12 minutes now and decided might as well be doing something so am posting this. Sad in this day and age of expected great customer service. read more

Coming from Central Texas, I've shopped for groceries pretty much exclusively at HEB and I've been hard pressed to find something in DFW to meet my expectations. I will admit that part of my frustrations have simply been due to adjusting to a layout that I'm not overly familiar with and frustrations that go along with that. I love my whole foods and Central Markets, but I haven't found either store close enough to wear I'm living now to make it convenient, and so far Kroger has been my favorite place to shop. This particular store is nice, clean, easy to get around in and has a good selection. I also like the fact that between my Krogers card and triple coupons that I am actually saving money (unlike Tom Thumb where the card barely saves you anything). The reason I'm only giving this store 2 stars, however, is because of their lousy customer service. The people who work here (with the exception of a few check-out people) are just down right rude. I would really appreciate if, in the deli department especially, Kroger's employees would NOT speak to me like I'm an idiot and wasting their time. read more

This place is horrible. Been going here for a couple years and it's just gone downhill. Their produce is gross. Click List is always late or wrong. The people who work the registers clearly aren't sanitizing them. No one is cleaning carts. Out of wipes to clean them yourself. I'm done with this place. read more

This store is great with the exception of two things: 1. I swear this must be the busiest Kroger in their company. The parking lot is like a war zone. Not that it's their fault but I make it a point to avoid the store during any peak hours at all costs. 2. It seems there is never enough cashiers, even suring off hours I have to wait upwards of 5-10 min to check out. Which as a single guy is a pain because I'm usually buying less than 10 items. And yes I'm using express checkout lanes. read more

Nice store. Customer service line has long wait. All the cashiers close at 10pm and only self checkout available after that. Had been renovated some time back; the floor could be nicer. It seems a little like they did the renovation and then left it like that. Health foods have been combined in with regular, but not hard to find. Produce selection isn't as good as it was before renovations. Onion selection has gotten really bad- it's hard to find ones that aren't rotting. Toothpaste is hard to find- it has a different section than the rest of the health and hygiene products, which is weird. Please check date on review as things keep changing and it may need updating when it gets old. I'll try to remember to update it. read more

I came here shopping and went to the self check out by the right last doors by the bank and was checking out and paid for my purchase and I try to get cash back and I made sure I go to the machine where it didn't have a sign saying no cash back and requested 35 cash back and the machine didn't give me my cash ask the worker took them about four minutes to stop their conversation between two workers then they come over to me axing what's the problem and why did I bother them by their having a conversation between to them and I asked why didn't this machine give me my money that I requested for then they said we don't do cash back I said I need to sign or sign and told me I was trying to scam them read more

I love this Kroger! Every employee that you encounter says "Hi, how are you?" Or "Good morning," and it might not seem like a lot. But it means VOLUMES. Whenever I go in to any establishment, if I havent been greeted within the first minute or two from walking in, I will walk right out. That simple greeting from an employee tells me that the company really wants my business, and it also lets me know that the people that work there are aware that I'm there, and they are ready to help me if I need something. I know that might seem weird to some folks, because some folks wanna just get in and get out and go about their day, but its good to be noticed. You know? Every employee there is super nice too! There are really helpful when you need help. I even had an injury happen to me a few months ago, and whenever I would go in, Ernest would be like, "Hey, how's that ankle?" or "Hey, its good to see you back on your feet!" The point I'm trying to make here. This Kroger is really trying to be the best Kroger it can be, and not only are the employees great people, but management is doing a phenomenal job. I always have a great experience shopping here, because the people that work there are just so amazing. And, I've been to other Krogers before, but not once have I gotten that same interaction from the staff like I do from this one. Thanks, Kroger Irving. You guys really know how to make someone feel valued. Shop here for groceries, and you'll see what I mean! read more

Yes! The remodel is 99% done. It looks great! The extra space and added inventory make a big difference. They even provided little guides for people to rediscover where their favorite items are now located with the new layout. We're noticed added variety for certain items in produce, dairy, frozen section. More space, more items! Kroger is doing a great job keeping up with demand. One constructive note: even during renovation, train staff to know where major items are. Also, train to be comfortable saying "I don't know, but will find an answer." We encountered 2 different staff who both gave us an "I don't think we have that." When I as a manager in customer service elsewhere pressed "don't know or don't have it?" They admitted that with the "renovation" they didn't know where thugs were moved yet. Neither offered to help beyond that that and we ended up finding our groceries on our own. That aside, we usually have great service and friendly checkout. We ring the bell regularly! 4 stars for our usual experience and 1 star for renovation. read more

Drive across town to avoid shopping here! If I could give it 0 starts I would. From the traffic to the parking to the horrible customer service I have nothing positive to say. 1 lane open with at least 6 blue shirted folks milling around up front, 15 minutes in line due to excessive coupon usage from the only 2 people in front of me and $380 in groceries for a event and no one offered to help me to my car. Uggghhhh. Kroger. You suck! read more

Again, not enough cashiers which is normal for this location. But, for everyone to have to sack 200$ worth of their own groceries is still disappointing. More employees pulling on-line orders that also are not receptive to smiling or helping b read more