Stopped in this Kroger while on my way back home to the Des Moines IA metro from Columbus OH. Staff was friendly enough. This location seems like it might be a little older than others. The store wasn't dirty or anything; it just seemed a little dated. My main reason for stopping in was to check out the bourbon selection. It was kind of minimal, but they did have a Heaven Hill rye Grain to Glass on the shelf. Where I'm from this is pretty much an allocated bottle so that was nice to see. Convenient and right off the interstate for those of us just traveling through... Being just across the street from a White Castle gives this Kroger an extra star right from the jump... Lol read more

I've been a customer since the store opened 3.5 years ago. The new store was fantastic but as time went by the experience declined to the point that I'm not coming back. Last evening, the store was filthy, shelves full of empty boxes, a store full of customers and two registers open for people with carts full of groceries. Self checking with a full cart is nearly impossible. Employees were standing around playing on their phones. All of this when Meijer is opening in three days just two miles away. I'm a Meijer customer from this point on, it's a much cleaner more pleasant experience all around. It's sad to see a new store go down hill like this and It be a plain nasty experience if it continues. read more

Fine food. terrible workers I got screamed at for only telling the Karen women only one thing then when she brought it to me she screamed to tell her of the things first next time which I found very rude. The ambiance is terrible smells like pee everywhere read more

I ordered a small birthday cake and after I served it I seen people scrapping the icing off. I tasted my piece and understood. The icing was horrible, I don't know if icing can spoil? But it wasn't fit to eat. I felt quite horrible that I served such a horrible cake to my guest. That will be the last cake that I purchase from Kroger. read more

I had a very disappointing and uncomfortable experience at the Brownsburg Kroger location. During my visit, I chose to use the self-checkout area, as I often do. I am an African American woman, and while I was checking out at one of the stations located near the front by the exit, an employee named Christine made me feel extremely uncomfortable. Christine, who was originally stationed at the back end of the self-checkout area, abruptly made her way all the way up to the front where I was checking out. She pretended to be busy by fiddling with random items on the work desk but made it very obvious she was watching me closely the entire time. Her actions felt unnecessary, targeted, and made my shopping experience feel more like I was being profiled rather than valued as a customer. I am very disappointed that in 2025, this type of behavior is still taking place, especially in a store where I have spent my hard-earned money. Because of this uncomfortable and disrespectful experience, I will not be returning to this location. I hope Kroger addresses this type of conduct seriously so no other customer has to feel the way I did. read more

On November 8,2025 I went to the service desk to get a $900 money order. Not expecting anything to go wrong since I have been getting them here for a few years now. my a picture of my money order. It was only for $90. So I took all my proof that Kroger owed me $810. All I wanted them to do was give me a money order for the $810. They owed me they would not do so until I brought the money order back to them even though that I had a picture of the money order from my landlord and the receipt where it showed $900 for a money order. The store manager would not do it until I received the money order back from my Landlord took it to Kroger and show showed them. The young lady working upfront at the courtesy desk wasn't so courteous. She proceeded to tell me she was told to give me a money order for $810! How freaking ridiculous you couldn't have done that the first time! You wasted my time and another gentleman's time by doing so you can guarantee I will not be back to your store nor will I have anything good to say about but your reviews also pretty shitty anyways! read more

I signed up for the boost membership. I paid the $99 for the same day option. I was excited. I really needed this service. However it has been so disappointing. The groceries are shopped and delivered by instacart not Kroger and it's not the same. Don't waste your money on the $99 one. My delivers are late, product is almost expired, milk is warm. I should just toss money into the air. The deliveries I get that are from actual Kroger employees are great. I wish there was a way to downgrade my membership and get some of my money back. Such a waste. read more

This is a nice, brand new store. It is large and spacious. It can be a little confusing because they have lots of aisles but the items are spaced weirdly. You may find the same item in multiple locations around the store or somewhere you would not think to look. I was hoping when they built this one that they would keep the angled parking spaces that were there already but they didn't and the spots are tight and a little hard to get into. Since it is the only grocery store on the north side of Brownsburg along with Walmart and Aldi, I will most likely continue to shop there because their sales and digital coupons are good. Kroger is the most expensive of the three, however. read more

By far the worst pharmacy I have ever been too and it's been going on for years. They say a prescription is ready..... get there and it's not. Happens probably about 80% of the time. Today I waited for 2 hours until I finally left with out my prescription because the pharmacist was yelling at a 70 year old woman that just asked if anyone would be working the front desk. I figured I would give the new building a chance but it's the same problems. I thought it was just me but on my 2 hour wait I realized everyone had similar stories. Kroger would be wise just to turn that area into a kiddie playground. read more

Kroger - Grocery Near Me - Brownsburg, Indiana

Truthfully I could use an aisle map for this place. It's huge! Lots of selections in all categories. Ample cashiers working to expedite the checkout area. Of course it was clean and stocked. The produce area was beautiful. Clerks were restocking and evaluating produce. read more

Right now in Brownsburg not a lot of shopping options. If you don't want to go to Walmart (very understandable) you have to go here. Pros--alcohol section is great! Has a full time guy who does an amazing job. Generally store is well-stocked even though it is very busy. Can get blown out on weekends but generally they have it. Cons--very narrow aisles, which sucks as there are a ton of customers. Also, need a big upgrade in bakery. Pharmacy is hit and miss--out of stock and no communication with customer. This place really needs a Starbucks in it, and improved Deli area. Avoid around 4:30-6, when it's packed. Service good and quick in the morning. read more

Kroger - The wine, beer and liquor section here is way above average - Grocery Near Me - Brownsburg, Indiana

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I sure hope the new Kroger has an improved product offering, not just a bigger supply of the same stuff. I'm getting really tired of going to the Brownsburg Kroger, leaving, and going to the Avon Meier to get what I need. read more

I can honestly say that after using this pharmacy for a year and a half that they are the worst one you could possibly choose to fill your prescription. They have never had any of my scripts ready when they said they would. If you call them to check the status (when it is a day past the fill date), they put you on hold until you get tired of waiting and just drive there to ask in person, then wait for them to fill it. The final straw was last week when my doctor called in a refill on Tuesday, and they hadn't ever touched it as of Saturday. I called no less than 20 times to check over three days, and never once had anyone answer the phone. Two voicemails from me, one from my doctor's office, and one from Walmart pharmacy (as I requested it be transferred to them); no responses. When I drove up there, the tech told me "sometimes we don't get our voicemails". Really? To test my suspicion, I tried calling them while I was in line; it never rang as they obviously have the ringer turned off. Despite them having the best price for my script (via GoodRX), I will pay more at Walmart just so I can get it without the hassle. The new store is really nice, but their pharmacy still sucks. Despite moving to the new store, the pharmacy still sucks. read more

Kroger - 11 people in line in front of me at 10 a.m. on a Saturday morning. - Grocery Near Me - Brownsburg, Indiana

The employees try hard to keep the store stocked and they are always nice. The store however, is way too small for the amount of people who shop here now since Marsh is gone. The population is growing (not to mention the additional housing being built and new apartments). I often have several items on my list that are completely sold out....I recently started to order on PeaPod.com to help avoid the small aisles and the low stock problems. This Kroger in my opinion needs competition, such as The Market District North of 465 and then maybe they will decide to expand. read more

This Kroger is where you shop if you need groceries and 1. You live in Brownsburg 2. You don't feel up to dealing with the untamed wilderness of Walmart 3. You don't want to spend a month's wages on a week's worth of groceries *cough*Marsh*cough* 4. You are for some reason incapable of leaving Brownsburg. I don't know... restraining orders, fear of presidentially-named parkways, whatever. I don't judge. This store is smallish and is definitely showing its age. The checkout area is cramped and often clogged with carts because for some reason this store is ALWAYS busy. It does have a decent beer and wine selection, and you get a 15% discount when you buy 6+ bottles of wine or spirits at once. read more

Kroger - Booze! - Grocery Near Me - Brownsburg, Indiana

The only grocery store in town, I don't consider Walmart a grocery store. Store is crowded, the cashiers are surly, alcohol section is awesome. If you do self checkout they hover you like you are trying to steal. Let's hope the new store starts fresh read more

About as bad as any kroger could be. I came to get groceries today. No meat what soever in the deli. All empty shelves. The meat on shelves extremely limited. The meat shelves look like they haven't been cleaned in this century. I found meat, cheese, english muffins - ALL EXPIRED A WEEK OR MORE. I tried to get the "buy 4 six packs craft beer & get 20% off deal" Of course it didnt ring up. The cashier says "those guys arent here yet so.. i dont know?" It takes a bit to get me to review negatively but this place did it. Shameful. You will make people sick! I found 6 items on just my route that were expired. read more

I have been shopping at this Kroger for a decade. Over the course of that many years, I have seen a lot of changes at this store: very few improvements. We all have to buy groceries. There are very few choices of where to shop. So, Kroger will not be making any improvements. In case Kroger would like to take a few tips, here are my suggestions. 1. Stop timing your cashiers. They ram my groceries into the holding area for a bagger at cannot keep up. Then maybe I won't have to repack 80% of my bags when I get to my car. 2. Properly pack groceries. I take care to put like items together on the belt, I get to the car with ice cream in the same bag as window cleaner. Last 2 items left on the belt are allowed to be bagged together by default? Recognize that not everything for sale at Kroger can be put in a terribly cheap plastic bag. Recognize that the reuseable bags I bring in are not meant to hold 90 pounds. Teach baggers to CARE! 3. Stop merchandising product in the middle of the aisles. This stuff just gets in the way! If people want to buy it, they will find it in you store! 4 Get that crazy rude Indy Star salesman out of your store! My gosh, he ought to recognize me by now. For years he rudely interrupts my entrance into the store and does not take rejection well. I know how to get the newspaper delivered IF I EVER decide to do that! I quit going to the deli years ago. The ladies there were so rude, and one of them gave you a half pound of whatever you ordered every single time, no matter how much you wanted. I quit calling the store, district manager or anyone else. I don't think Kroger cares. Very sad statement about how little they value customers. I will shop there, because this, believe it or not, beats Marsh and Wal-Mart, the local competition. However, I shop here a lot less. I would rather drive to Trader Joe's and Costco. Both of those stores know all about customer service and appreciate my business. read more

You give my little one free stickers and your sales have been fabulous this entire summer. Ten for ten on stuff that normally is over two bucks is where it is at! Ballin on a budget! read more

This rating is in regard to Krogers in Brownsburg and Avon, Indiana. One week ago, I was in Krogers (Brownsburg) on 2 different days and I saw a lady with no mask at all. The very next day I saw a guy wearing his mask under his chin. Then on Friday (10/2/20) night (Avon) at around 9:18 pm, I saw 2 men at different cash registers with no masks and back in the bakery section a young man with no mask. I went to one of the cashiers and asked about their policy (even though it's posted on their doors) and he said if u tell a store employee they would ask the individual to leave or put on a mask but the cashier and baggr knew who was in the bakery section and it was a store employee. He then told me that the night employees didn't have to wear masks because they work after the store closed, but it was over an hour and half til store closing. I am just very disappointed in how Krogers is handling this because I had COVID in July and I'm still dealing daily with major after-effects of it over 2 months later. About the only places I went in July were to Krogers and Wal-Mart so this is very important to me. About 22 months ago, I switched all my prescriptions to Krogers and the pharmacy interactions I've had have been exelimpary. I feel so very well taken care of by the pharmacy in Brownsburg. They are knowledgeable, friendly and fast but so efficient. They've helped me save money and made my life so much easier. But at this point in my life, masks are essential and it just seems Krogers is taking this fairly lightly. I can't remember the last time I posted a negative review, but I do like to post positive ones and give credit where credit is due. This Brownsburg Kroger's pharmacy, in my opinion, is one of the best ones in the state and I have quite a few scripts. During the onset of COVID, they had to deal with shorter hours and longer lines and the staff were just great in how they dealt with everything. I can't say enough good things about the pharmacy but this mask issue is definitely a BIG concern. I hope they can come up with a plan read more

If you're in Brownsburg for a while (or even living there) this place is a perfectly fine place to get groceries. I admit that all of our trips here have been late in the day so the selection of baked goods was pretty limited in general, but otherwise this place had pretty much everything we could have wanted in a superstore. It was otherwise unremarkable. I had some great discussions with the staff there, but at other times I had a really hard time finding what I was looking for and couldn't find staff to help me, or the staff I did find couldn't solve my problems. Not outstanding but not horrible either, this Kroger location is just OK. read more

Screw me once, shame on you. Screw me twice, shame on me. I made a personal vow that I would not shop at this Kroger again, and like an idiot I gave them another chance. I have never seen a business treat paying customers like this Kroger. The Walmart across the street will bring your groceries out to your car when you order online. That's the ticket. read more

I've been living in Brownsburg for about six months and this Kroger is primarily where I shop for groceries. I'm not very difficult to please, but I do have a list of grievances/annoyances with this store: 1. Last night was the SECOND time I had to return a pack of chicken that smelled foul. There was a woman at the customer service desk in front of me who was returning four packs of bad chicken. Please, Kroger, stop trying to poison us!! 2. The store is not well-stocked. It seems like you are out of at least one item I'm looking for every time I go. 3. Why do you stock your shelves in the middle of the day when everyone is there shopping? Most grocery stores stock the shelves late at night when few people are there. On more than one occasion, a section of the aisle was completely blocked with pallets and left me unable to get to the item I wanted, with no one around to move it! 5. I'm 45 years old and I'm still being carded for alcohol every single time I buy it. Seriously?? I mean, I appreciated the compliment the first few times, but let's get real. It's getting annoying. 3. Please...start carrying Simply Gogurt. You carry regular Gogurt, why not Simply Gogurt? I have to go to Target in Avon to get it. I refuse to give my kids florescent pink yogurt. I can't imagine that the Walmart across the street is much better, but I may start giving them a shot. They certainly couldn't be much worse. read more

My doctor sent my prescription to the Kroger Pharmacy in Brownsburg. A few days later I went to pick up my prescription and I was told that my doctor had not sent a prescription to their pharmacy. I called my doctors office and they said they did in fact send the prescription the day they told me they sent it. My doctor called the pharmacy and was told the pharmacy made a mistake and they would fill my prescription for me. Yesterday I went to pick up my prescription, for the second time in a week, and the pharmacy staff told me that they didn't fill the prescription yet. They asked me to come back in a half hour, which would be a third time waiting in their time consuming line for my prescription. I will be having all of my prescriptions sent to another pharmacy and will no longer use the unreliable Kroger Pharmacy. read more

This Kroger is stepping up its game w the customer service and selection. They always open up aisles to ring up. The shelves are normally stocked. The last few times I have been here the staff has even asked if I am finding everything ok. read more

I usually like shopping at this store because the staff are always so helpful and if you can't find something they usually know where to find it. On Friday afternoon when I went to the store and had a friend with me whom I was trying to impress how nice the store and staff were and how friendly they are, but of coarse it was all good until we reached the checkout and the cashier was rude to the customers and the bagger. I don't care how bad your day is you are not rude to a toddler. This behavior was very unprofessional. I am definitely thinking about taking my business elsewhere. read more

Went to this location to buy my lunch. Arrived at 12:08. Nothing was prepared. The lights in the rotisserie case were out. The older lady at the deli counter acting like she was doing me some kind of favor. I spoke to JP, the deli manager, and asked what the deal was. He was very nice, accepted responsibility, and apologized. I called Kroger customer service because the deli lady's attitude really struck a nerve. I asked for the store manager to call me back so I would know when to come back. No phone call. Guess I'll go check out Marsh. read more

This is my favorite grocery store to shop at. The associates are genuinely friendly. From the guy stocking produce , the deli, and the cashiers. I have never had a bad experiance here. Items are almost always in stock and the store is clean. read more

Lousy parking for there customers and for the elderly its much worst. The store is overcrowded with customers and restocking clerks, it takes forever to move through the store. To make things worst, very long lines at checkout due to just a few cashiers and baggers. It's the most time consuming super market I've ever been in due to parking, overcrowding, and very poor customer service. The town of Brownsburg needs an ALDI, Trader Joe's, Southside Walmart Grocery. read more

My go to grocery store. Employees are always very friendly and helpful. Store is almost always clean and easy to maneuver

Nothing too special about this K-Roger, except for the self-checkout. This is the only Kroger I've been to where they have a plastic bag carousel at the self-checkout for placing your groceries making it easier for you to checkout when you are purchasing a lot. Now if you could be the first one to get to the self-checkout it would be perfect. This place is a zoo on the weekends. Try getting your groceries here on a weekday instead. read more

Empty shelves everywhere and no one to stock them or help customers. Instead of shopping for what I wanted, I just had to pick through what wasn't decomposing or expiring the next day to pull together a few days worth of groceries. read more

Twice in one week I have lost money at this Kroger. Last week the cashier keyed in red cherries at a total of over $8 when in fact I bought red grapes that were only $.99/lb. I did not see this until later in the day because I was unloading my cart at the time she keyed it up. Then today the bagger says, "There you go!" and pushes my cart away as I finish paying. Little did I see that a bag was missing from my order. Lost another $8 and change. I have lost about $16 to this Kroger in a week. Will have to find a better place to shop. read more

I have been shopping at Brownsburg Kroger since I moved to Brownsburg in '92. No grocery store is perfect in my opinion, but I am not unhappy with this Kroger. It always has what I am looking for, but they could expand the produce section some. I occasionally shop at Meijer and rarely at Walmart. I find the cashiers at Kroger competent and friendly. I have shopped at grocery stores all over the Midwest, and I find Kroger is just about average for all of them. I haven't been amazed by any of them. I go there to buy groceries, not to be pampered or anything else. From the looks of the parking lot on any day, it appears that a lot of people shop there also.. read more

So I just called to order from the bakery. The phone was answered with "Hello". When I went to place my order it was hard to hear over her gum chewing...Such a great employee delivering exceptional service! Not! Really could be get someone that wants to service The Customer! read more

For the basics, Kroger is okay. The products are usually less expensive than Marsh, but the quality of the meat, seafood, and produce leaves a lot to be desired. I usually only go when there is a really good sale. Every time I have been, there is oxidized (brownish) meat and I have never seen much motivation for trusting the quality! read more