This location is always super duper slow. They also get your drinks wrong. Be prepared if you stop here.

When you are under the weather then there's a cure to be found in the often overlooked Medicine Ball Tea from Starbucks. My throat is as sore and raw until I drank this elixir Today I even took along my two dog pals for a pup cup which they thoroughly devoured! Friendly service from the drive up window! Here's to feeling better. read more

This Starbucks is a 10/10 they were hella busy but still made everything happen. LOVELY service, the girls and Nolan were fantastic. I'd hire them all in a second. read more

The Starbucks was nice and easy ordering process! Great customer service and was in and out of the drive through quickly and efficiently! I was so excited to try the new drink and it was delicious!!! I drank every last boba, it was tart in the best way! This drink comes in the best time for warmer weather! read more

Starbucks - Delicious new drink with boba! - Coffee & Tea Near Me - Brownsburg, Indiana

Ok, way too early for anything Christmas related so I'll pour it in my favorite Yelp mug. One Peppermint Mocha and one Caramel Brûlée. Staff at this location are always quick and friendly. read more

Starbucks - three cups of coffee on a table - Coffee & Tea Near Me - Brownsburg, Indiana

Mid customer service, waiting too long, employees can have attitudes, the starbucks up the street is 10x better

I've been to this Starbucks quite a few times as well as other locations around the city and country. For the most part, the drinks I get have been good and what I was expecting. I ordered this cold bre because they didn't have the white chocolate macadamia one I really wanted. The person taking orders and at the drive thru window seemed very flustered or annoyed. When I got my drink I asked to confirm this was in fact my drink because any other location I've gone to, when I order a cold brew with sweet foam, it's coffee with the sweet foam sitting on the top. Even the picture on their board doesn't match what I was given. Yes once the coffee and the cold foam mix, this is what the drink looks like. I could have gone into the store and complained about the drink and attitude of the person at drive thru but it's not worth it. Just a reminder for the employees that we may be getting a different looking drink at other locations and asking you to confirm is to make sure we have the right drink before we consume it. read more

Starbucks - Venti Vanilla cold brew - Coffee & Tea Near Me - Brownsburg, Indiana

Came to this location for 3 Frappuccino's and they are out of whip cream. It's only 1:30p why would You be out of whip cream? Send out an employee to get some real quick. Place a sign out before we enter the derive through saying your out of whip cream for the day. Seriously? You can do better!! read more

Starbucks - a view of a coffee shop from inside a car - Coffee & Tea Near Me - Brownsburg, Indiana

So after finishing lunch at White Castle - before I leave - I go up to the counter and ask one of the ladies - "Is there a place around here when I get some espresso?" The lady thinks about it for a few seconds - then tells me "there is one of them fancy coffee shops right before the interstate." Wondering what I would find - I head back the way I came - lo and behold - it's a friggin' Starbucks! I laughed to myself - wondering what response I would have gotten back at White Castle had I asked for Starbucks by name. This one is a little hard to get into - there is only one entrance to the parking lot as far as I could see - and there is a lot of traffic going to the Interstate. This Sbux also has a Drive Thru - which I refuse to use. So I parked and went in. There were three young ladies working behind the counter. I ordered a Dopio Espresso Machiatto - the girl working the register - bless her heart - it was her first day and she had no idea what I had ordered. But the other two girls did not know what my drink was either - the girl who made my drink essentially made me a mini Latte. The cup was filled to the top with milk. Then the other girl came over - we had a discussion about what the drink is supposed to be - and the manager came out to assist. Meanwhile - the register locked up and they had to reboot in order to give me a receipt. The pace of life out here in Brownsburg, IN is much slower than the rat race of Washington, DC - and I was in no hurry. The folks behind the counter were so very friendly and wanted to make the drink right - which they did. They asked me where I was from and where I was going - and offered directions and advice. They laughed at me when I asked if I was going to encounter rush hour traffic heading to Champaign - because there is no rush hour! :-) Lots of interior seating at this Starbucks. If you are ever headed out across the Midwest on I-74 westbound - stop at this Starbucks! read more

Starbucks - Coffee & Tea Near Me - Brownsburg, Indiana

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Unfortunately this location has pissed my family of Starbucks regulars off. Brownsburg is the busiest Starbucks in the state--not a surprising fact if you know it well. They have taken advantage of this fact by increasing prices at this location, so all the drinks now cost more than elsewhere. I appreciate the fact that you can come here on a Sunday and not have your order murdered by the third-string crew as seems to happen everywhere else on the weekends, but come on. Gouging us because we come here all the time! read more

Like other reviews state there is usually a decent wait for this location. I have come here once and gotten an order that tasted completely off and the last time I ordered prior to arriving. The app said it was in stock, they verified that it was ready for pickup, and then at the window they said they were out. No reason I should have waited the whole time read more

The service is great here; however, they always overload iced drinks with way too much ice so you get less than 1/2 of the actual drink you paid for...I paid over 6 dollars for a grande iced brown sugar oat milk shaken espresso which is supposed to be 16 oz. I maybe got 6 oz of liquid out of that drink. read more

My husband usually refuses to go to Starbucks, but after serious cajoling, he caved. Our server, Lauren, chatted him up and turned his frown upside down. Thank you, Lauren! read more

Oh how I usually love everything about Starbucks but last night this stop was a little off! I ordered 3 drinks both all of which they either got the drink wrong or the size.. They even asked what I ordered again and I told them and they didn't fix it! I gave up at that point! The coffee was delicious as always and I have stopped at this buck before and it was great. But last night something was a little off! Also the bathroom could have used some attention, but I'm happy they had a co-ed bathroom with baby changing station.. I will give them another chance but kinda a bummer. read more

Starbucks - Happy Face A Starbucks - Coffee & Tea Near Me - Brownsburg, Indiana

I really enjoy this Starbucks because the staff is so nice and I don't have to worry about my drink being wrong! I've noticed with this one that when the line is long they still are pretty quick! read more

Drive thru was super quick! Took me 5 minutes to get all the way from the road to the window! Kara was super friendly at the window asking me about my day! read more

This is a pretty solid Starbucks w a great staff. They have never gotten my drink order wrong. The restaurant for the most part is always clean. My one huge complaint about this Starbucks is the entrance to the drive up. It tends to become a cluster Bc it has 2 ways in which clogs the exit and people will not let you pass to exit nor will they let you alternate to get into the line. Starbucks people are very possessive about their place in the line. read more

I have ordered coffee here several times and they never get it right. Half the time they don't put ingredients I ask and pay extra for. Go to the other one by 74 In Brownsburg. read more

Loves this location. People are very nice they make the coffee taste great. Yes there's been a few mistakes but they've always bent over backwards to fix it. read more

Gone to this Starbucks two times and have ordered the same drink, a quad espresso. Both times it was made wrong and the expresso was bitter. Not one of the best Starbucks. The employees are nice the coffee just sucks. read more

I am so tired of this Starbucks giving me a grande latte that is only half full of liquid and then over half full of foam. Whenever I ask about it, they just ask if they can add more milk. I just want an overpriced cup of balanced coffee and milk that is almost full with a little foam on top! Geez! The other Starbucks make it better! Never a problem elsewhere...just this location. #lessonlearned read more

The Brownsburg Starbucks is my favorite! Not only is the coffee and the food great, but the service is AMAZING! I always feel like I am being greeted by friends! Such a friendly crew! read more

This location was packed on this beautiful Sunday so we had to wait a little longer than normal. Because if this the wonderful staff gave us our drinks for free. Everyone should go to this Starbucks if you want incredible service from an amazing and hard working staff. Thank you for making our day so special! read more

If you've ever been to any Starbucks on earth then you know what to expect here. The coffee is consistent and satisfying (except that one bad mocha I got at the Starbucks in LaGuardia, but I don't like to talk about that...) The great thing about this location is the customer service, especially in the drive-thru. They're always so friendly it leaves me wondering if the constant smell of coffee and car fumes combine to make some kind of mood enhancer. I don't branch out much beyond my tall mocha (Ok, fine. Venti.) and the seasonal salted caramel latte, but they're always good enough to make me want to come back for more. read more

No real complaints about this location as far as the drinks or service. It's just always incredibly packed. You're lucky to find a seat when you go in. Best to get your order to go! read more

If there was some way I could rate the whole company Starbucks then I would! This is about every single store. I can't believe that the one and only flavor I like is cut off of the mobile order ahead app on January 1 but the stores do still have it even though the app states "unavailable"! Also once the stores are truly out of pumpkin spice I no longer go to Starbucks until the next year when it is back in the stores. I need to find a different coffee shop that has favorite flavors year round. read more

An expensive habit, but I can't go without it! This location has great service. I never wait long for my order and it's always correct. The employees are very friendly and professional. The building itself could stand a renovation...some new couches, chairs, and table would be nice. read more

Home away from home. The team they have had for the last couple of years was amazing. They knew my name and my drink order even though it was completely long and ridiculous. (I'm one of THOSE) Gave my kid's pup cups on occasion, always smiling, best drinks around and the service is about 10 times faster than any other Starbucks location!!! Even got invited to a barista's baby shower! Just a great happy group of people that feels like family now. read more

Guy behind the counter made an off remark when we mentioned we usually don't like Starbucks whipped cream

I've been to a lot of Starbucks and this one doesnt stand out except for the drive-thru service. They are fast and very efficient when you are ordering. So if you like your coffee on the go I would suggest this location. Especially if you're heading out of Brownsburg, the location is right off 267 just before you get on to I-74 so its great for commuters in the morning looking for the caffeine fix. read more

Starbucks is great. I love starbucks. Never had a problem. HOWEVER, I have been ordering the same drink for months, and today was the first day I had a negative comment from one of the baristas. (I usually order a grande cafe americano with three pumps of sugar-free caramel syrup, three packs of Splenda and double-blended with ice. The drink foams up so much it needs to be out into a venti cup, it's all the satisfaction of a frappuccino but with only 15 calories rather than 500.) Then Sarah, the barista, rudely asked me if I had ever had a coffee frappe before, to which I said yes, and she was like "well they're awfully close to being the same thing" YES, I'm AWARE it's almost the SAME THING. ITS ALSO 500 CALORIES AND I KNOW WHAT I ORDERED, SARAH. read more

Awesome service, other than our drink longer than we expected (order mix up), and the barista was so apologetic and tried to make it up to us with a gift card for a beverage... It was nice and thoughtful. read more

As all Starbucks this one was as busy as you'd expect and without a lot of seating. The unexpected pleasure here was the service provided by Sara who took my order. While taking my order Sara was welcoming and outgoing and very pleasant to speak to. Afterwards she was helpful and enthusiastic answering my questions. As I was leaving I said to my husband, WOW, every business needs a Sara. You leave with a pleasant experience and Sara makes you feel her best friend. She even double checked my order before picking up. Go for the coffee but hope Sara's taking your order. read more

Great location with comfortable outdoor seating right off the interstate. A recommended stop if traveling I-74. Stop here before you drive into the Indy metro area if you are heading east. read more

My friend and I spend a lot of time here because the staff is so friendly. They are always smiling and making conversation and they all seem to enjoy what they do. This is definitely one of our favorite places to visit in Brownsburg. read more

to the guy in front of me at the drive thru @ 1633. thank u for purchasing my drink. Happy Thanksgiving!!

Not sure why NAOMI is so sad, but this is a great location. The staff here is always friendly and consistent with their beverages. I love randomly stopping in here day or night and now that they will get it right without screwing up. The inside is always clean and the restrooms stay pretty clean too. This is my favorite Starbucks around. read more

This place has the worst parking, entrance & exit ~ they really need to move from this location

Have used them a couple times for coffee "travelers" to go. Always ready when I come to pick it up. Friendly staff. didn't get 5 stars because i agree location is difficult to access. read more

This is a great Starbucks. The staff is always friendly and like many other Starbucks they are rather efficient at what they do. I do find some inconsistency between baristas and this location is so busy in the mornings that I've gotten to the parking lot and there were no spaces available. I've had to park in the strip mall next door and walk several times. The drive thru line is also often backed up into the strip mall driveway in the mornings. I visit this location 1-2 times a week and will continue to do so. read more