I texted Rachel who was quick to respond and scheduled me the same day! She explained the process…read moreand had me sign some papers. She was honest with the reaction questions I had but made me feel comfortable. The area was clean and followed COVID guidelines, which I appreciated. My eyes were closed most of the time so the music inside helped. The chemicals reminded me to when my mom used to perm her hair. I guess it was the same process but a different process with the lashes. The process took about 40 mins. I absolutely loved the way it came out! I'd definitely go back and get them again. It's nice to highlight my lashes without the curling, now I can just put on some mascara and I'm out the door. Thank you!

I've been receiving dermabrasion facials for almost two years now. Rachel has seriously improved my…read moreskin in both looks and feel. I highly recommend Rachel and her facial treatments. Get yourself on a regular treatment schedule with Rachel .... You'll be glad you did!

Autumn and Kamila are a dynamic duo at the front desk. They make it a point to know the clients,…read moreand they do it with ease I feel very welcomed by them every time I come in. I know I'm in good hands from the front desk to my waxier, Tiana. She knows her stuff and I trust her with what ever service I get. Great center, I have recommended it to several friends. Keep up the great job ladies, you all deserve recognition!!!

The front desk staff is fast and efficient. They ensure you…read moreare comfortable and that you are pleased with what you pay for. I go to keep my back hair in check and they deliver and make sure I'm good to go.

Shannon does an excellent job and I would recommend her to anyone looking for waxing services. I…read moreget my eyebrows waxed regularly. If I don't I will look like Bert from Sesame Street. I have gone to various nail salons and big box waxing centers to very inconsistent results. Shannon takes time and care and most importantly has the correct education and expertise to sculpt my eyebrows so that they look good each month and grow back in a way that promotes long term consistency.

Shannon is the best, I am 9 months pregnant and was a hairy beast but she made me feel at ease and…read moretook such great care of me. She's easy to talk to and I will definitely be going back to see her. I will recommend her to everyone I know that gets waxed or is in need of waxing services. Please go see her, I promise she will take care of you and is hands down the best! Plus she is freaking awesome.

worse gel manicure I've ever had. Will not return there. quality awful. Had to go to another nail…read moresalon right after. She said this is terrible.

Not a place for black people!…read more Im in town from NY. Came here for a Gel mani only to get disrespected during check out. I paid with a 100 dollar bill. They first marked the bill with a pen to see if it was real, which it was! Then they proceeded to take the bill to 3 different stores in the shopping complex because they didn't want to believe it was real. After that they asked me if I had another bill. ABSOLUTELY NOT! Don't play in my face! As for my gel mani its mid at best! The polish is sloppy and not even and my shape isnt anything to rave about. Advice for management. Don't ever play in my face or else I will bring every attorney from NYC to your front door!

I go to Grace and my hair looks amazing. I prefer to book online and I'm able to do that here. They…read moreuse and sell Aveda products exclusively which smell heavenly.

Awesome service! Have been coming here for about a year now and Alyssa is the best and highly…read morerecommended

I've been going to Emily for several years now and she does a fantastic job. Both Emily and Lee are…read moreso nice and professional. They have a huge selection of gel colors to choose from. This place is spotless and super comfortable. They do accept walk-ins but many times are already booked up, so make an appointment!

I have been looking for a new place and saw some great reviews so I gave them a try. They are a…read morelarge and clean salon, but with currently only 3 people working its best to make an appointment before you go. Very bright and pretty place with lots of parking available. I got dip and it was $52. In thrilled to have found my new place!

Great fast service! They were so friendly and wanted to make sure we were very happy with our…read morepedicures . Will definitely be back!

I went in today for a simple manicure and pedicure with regular polish because I'm growing my nails…read moreout. Unfortunately, the experience left me disappointed, and I don't think I'll be returning. The manicure was okay. It was pretty quick, but the polish was applied evenly and I was happy with it. Nothing spectacular, but nothing bad either. The pedicure, however, was a completely different experience. The technician was an older lady, and from the beginning I could tell she was having some difficulty with the polish. Her hands seemed noticeably shaky, and although she was trying, the application on several of my toes was not clean. **Two of my toenails in particular looked really bad after the first application. The polish was uneven and messy, the edges weren't clean, and it looked like the nails had not been properly finished. There was polish where it shouldn't have been, and the overall application looked sloppy rather than like a finished professional pedicure.** I was sitting there looking at my toes thinking, *There is no way I'm supposed to walk out of here with my toes looking like this.* I was also concerned because she didn't use toe separators. Since I specifically chose regular polish rather than gel, I knew the polish would need time to dry, and without separators I was worried that my toes would touch each other and mess up the polish. Thankfully, they didn't end up rubbing together. The technician did end up having to redo the problem areas on my toes. That helped, but the fact that they needed to be redone in the first place was frustrating, especially after already sitting through the service. I'll be posting pictures of **the first attempt and what I was apparently expected to leave the salon with**, because honestly, the pictures tell the story better than I can. If I hadn't said anything, I would have been walking out with two toes that looked noticeably unfinished and poorly painted. The massage itself was fine, and I don't want to say the entire pedicure was terrible because there were parts that were perfectly fine. But for a professional salon service, I expect the polish application to look clean and finished, especially when I'm paying full price. And then came the payment situation. While I was sitting in the chair waiting for my regular polish to dry, I was asked if I wanted to pay. I said sure. I was then told they only accept cash, Venmo, or Zelle. I chose Zelle because I have it and have used it to pay businesses before. However, when I entered the phone number they gave me, the recipient came up as **"Ricky" instead of the business name**. I specifically said, "It says Ricky, not T Nails." I was told, essentially, that yes, that was correct. That really threw me off. I've paid businesses through Zelle before, and the payment information has been connected to the business. Having the payment come up under what appeared to be a personal name made me uncomfortable. Then I was told the total was **$65 for the manicure and pedicure**. At that point, I was honestly pretty frustrated. I had already been there close to two hours, the pedicure had to be corrected because two of the toenails were poorly done initially, and I was still charged the full $65 without any sort of courtesy adjustment. I wasn't expecting the entire service to be free. But given that there was a noticeable problem with the pedicure and I had to have part of the service redone, I expected at least a small discount -- even $5 would have shown some acknowledgment of the inconvenience. I've been to other salons where, if there was even a slight problem with a service, they would remove the affected service from the bill or offer some kind of adjustment. So I was surprised that there was no attempt to do anything here. The salon itself was clean, but very plain, and there were only two people there during my visit. The actual service was okay overall, but it was not spectacular, and the problems with the pedicure combined with the payment situation really left a bad impression. **The biggest issue for me wasn't that the service wasn't perfect. It was that I was presented with a visibly poor first attempt on two of my toenails, had to have them redone, waited nearly two hours for the entire appointment, was charged the full $65, and was then asked to send the payment through Zelle to someone named "Ricky" rather than the business.** I'll post the pictures of my toes from the first attempt so people can see exactly what I mean. **Look at the photos and judge for yourself whether that is how a paying customer should be expected to leave a salon.** Just be forewarned.

I got an eyelash left and tint, I was skeptical because my lashes don't look very long if I'm not…read moreusing mascara. I can't handle the glue from false lashes. The procedure took about an hour and my lashes look amazing! It has been 3 weeks and they still look like I'm wearing makeup.

Amanda is a pro at facials. Although this was my first facial, I've had a lot of girlfriends talk…read moreabout theirs. My experience seemingly beats most of theirs. There's no way to naturally fix the wrinkle between my eyes in a day. But the other fine lines are literally toast. Lots of skin damage reduced in less than an hour. Native desert Zonie too.

friendly, professional, great service!…read more I would defintely recommend booking an appointment

I had Carmen give me a 'manzillian' and Im going to tell you, she is fast, and efficient! Ive had…read moremany waxes done down der, and hers is probably the least painful. Her studio is easy to get to, super clean and organized and she is a great conversationalist!

Maybe she's born with it. Maybe it's Maybelline. Or maybe it's in part thanks to Angel!…read more It's been 2 years since my last review! People are genuinely surprised when I tell them how old I am (Actually, I rarely tell people how old I am. Keep 'em guessing!). I know what you're all thinking. Surely I'm related to Dorian Gray and there's a dusty painting of me hidden in a basement somewhere getting older by the minute. Nope! Angel has been my skincare guru ever since moving back to AZ. She is very professional and such a lovely person to talk to. I trust her with any skincare issues I might have. Since my last review she's expanded her practice to include some fellow aestheticians that offer a wide range of services from a deep cleansing facial, waxing, skin tag removal to IPL. She's always up to date with the latest in skincare issues and new products+ treatments coming out which makes it easy to get the best skincare available! My face always feels refreshed and has that youthful glow after an appointment with her. It's a great day when I get pampered by Angel! Her studio is in the back of the Studio de la Beaute salon in downtown Mesa with ample parking in the public lot. As an added bonus there are cool shops and restaurants within walking distance pre and post appointment to make your day a full relaxation experience!

4/30/2019 The owner has responded to the yelp post, posting inaccurate information to discredit…read moremyself. After posting on several group sites I found that this is a recurring issue. I was told that they were closed on Sunday, when I tried to call about the cuts. Now I am being told they were not, and "tried to call" but my phone company has no record of that. When I asked to be explained the paperwork and treatment I was signing, I was told by the owner to "just sign it" and that Sarah "would explain it later". She is claiming I lied about my UV exposure which affected my treatment, when in reality my job changed which had me outside more often which was updated with the most current aesthetician. I did purchase through groupon and set up all three appointments in March. The online system wouldn't allow me to reschedule as they had lost the employee, and when I called (from several different phones) I didn't hear back until it was too late to use all three groupons because I was aware that it would cause a breakout if done too close together. The owner decided to remedy by offering one dermaplaning. I spent $80 for 3 deep clean facials (which is $26 per, and I had $53 worth of facials left). The groupon for two dermaplanings with Sarah is $45 (I only had one (I had $23 worth, meaning that I paid an extra $30 NOT gifted an extra $30). I was told at my appointment in March to stop using retinol and St.Ives as it could have been making my skin red (which is a consistent problem), so I stopped both products in March and was only using African Black soap every 2-3 days, Rose Water Witch Hazel (alcohol free), and just plain soap the days in between. The owner KNOWS this but is trying to claim no blame to what happened to my face, so she is saying I am still using irritating products. I signed a waiver for a peel, and was told I was receiving a peel, and that it would burn but that was normal. Now the owner is saying that even though I signed a waiver, was told that I was receiving one, that I did not. This is concerning considering that I was not corrected until she responded to my review, and I have been under medical treatment where this information was pertinent. Sarah did offer me a fan, but complained that when another patient used it the fumes went into her face and made her sick, so I opted to not make her sick. The device I saw Sarah use was "surgical steel with detachable blades" or in other words, a razor. Some of the scratches were not visible on photos and I assumed that any amount of a cluster of several scratches would be a big deal to an owner, but apparently not. I have never had my face blown up, so I assumed I was having an allergic reaction, but was corrected by my PCP. She said it was not an allergic reaction but a full face injury and that the swelling was due to irritation. The owner told me to use benadryl and aquaphor, my medical provider said that she was glad I waited to see her before taking her advice as it was an injury. The OWNER said she had to wait to hear back from her EMPLOYEE before she could help me. As I am panicking the week before my wedding and the day before my pre-wedding photo shoot I am told that the owner of the store was waiting on her employee before she could offer any help. During the time it took I was able to make an appointment with my doctor and their in office aesthetician. The team informed me that they felt "so sorry that someone has done this to" me. That the "surgical steel tool" was used improperly, and in a way that was unsanitary (every cut a new blade should have been used). That after being butchered they should not have used a "lactic enzyme" as that is what most likely caused the swelling. The owner also cherry picks information. I was TOLD that I could resume my normal skin care routine, as dermaplaning had to down time (other than needing sunscreen). I did NOT resume, which was what I texted the owner, but for some reason she believes I said that I did resume, so either she is straight up lying or really didn't read. I was never given any paperwork to take home, with any after-care instructions, and remember Angel told me to sign the paperwork and that Sarah would explain it all to me (she did not). They also said "if they had known about my pictures {they} would've offered a different treatment plan", but when we started Sarah was asking me questions about the wedding, so it was told to her during that time. Once again the owner is lying to discredit me. Which blows my mind as I have text message documentation of her behaviors and medical documentation determining their fault. In the end, the aethetician undoubtedly made a mistake, as was agreed by a plethora of professionals (medical and skin care related). The owner is not only not offering me a refund of my services, or for the difference for services rendered, but is flat out lying about the facts to try to avoid blame.