This Krispy Kreme location has the most lazy staff, every time I come here they don't have any of the assorted flavors, the staff is rude about it... it's like they are some poor programmed robots, that can't get the job done right. Shut this location down if u can't figure out how to run it. read more

Just what you would expect. Didn't care for the selection available on St. Patricks day. Everything was laden with green dye. No non-green doughnuts Available at all!!! Since this was our yearly trip I tried one anyway. Disappointed at bitter taste from food dye. :( read more

We don't eat here often, but when we do it's always such a treat! When we arrived at the Andresen location, the speaker box in the drive through wasn't working. We waited for a few minutes and decided to drive straight up to the window. We were greeted by a very friendly man who apologized profusely about the speaker box problem. He was very kind and made us laugh! He ended giving us the half dozen we ordered for free just for the (extremely small) inconvenience! It totally made our day! I wish I would have gotten the gentleman's name to reference! read more

Would give zero stars if I could, this happened to my mother in law The service was absolutely disgusting. I will not be returning to this location ever again. I was eating a donut then I noticed something got stuck in between my teeth. I spit out the food and finally realized that there were multiple nail clippings in my donut. I had to floss the finger nail out of my tooth. I ended up throwing up afterwards. DISGUSTING! Very unprofessional service. We are in the middle of a pandemic. Sanitation should be a top priority especially during these times. It is evident that this is simply not the case at this location. I tried to contact the store's manager but he was acting like I'm stupid or something. He was being very unprofessional and didn't even apologize for this unfortunate incident. He tried to fix the situation by offering me more donuts for free. WHY WOULD I WANT MORE DONUTS AFTER THIS HAPPENED ALREADY??? Does that make any logical sense? The manager and workers need to be held accountable. I just hope this never happens to anyone again. Absolutely unacceptable. read more

It's a coporate doughnut place...and they do a good job. Classic glazed doughnuts are the best however, I'll always love the Bavarian creme filled one. Their doughnuts are softer than most doughnuts and on the sweeter side. I went through the drive through this morning for national doughnut day and they were working well, like a well oiled machine. Keep up the good work. I have tried their coffee...and I would probably stick to their black coffee unless you like your iced drinks super sweet. read more

I'm disappointed; it would have been a better experience by going to another place. I had to wait for the workers to serve the walk in customers before I got my order at the drive through. Had it not been there were two other vehicles come behind me I'm sure I would still be sitting there! Saw one employee on his personal cell phone while another was serving all the customers. Won't be back to this location. read more

Not the best doughnuts in the World, but a fun place to get a doughnut and coffee with the kids. read more

Krispy Kreme - Daddy daughter doughnut day. - Coffee & Tea Near Me - Vancouver, Washington

Not the best service at this location. Who hires the workers? Some have such a bad attitude. At times I get very fresh donuts that are warm and other times the donuts are cold and bordering on stale. And, when I order hot chocolate, half the time the chocolate has not been stirred and is at bottom of cup; when I have gone back into the store to have my hot chocolate stirred, the guy at the counter has an "oh, well, who cares" attitude when he is asked to stir the chocolate. And, when you go through the Drive-Thru, sometimes the cars are backed up and it takes forever to get to the window. Very irritating! It's a real crap shoot on what kind of service you will get at this location. Krispy Kreme was great the first year it opened, but not so much anymore. read more

That was probably The Worst service I've ever gotten. There's no lines, people cutting in front of you, and the staff, all but the hippy kid used vulgar language in trying to solve the problem. If they can fix their attitudes, take their customers and give me an apology I May consider going back. But I doubt it, that was such a ruin of my day. read more

The manager of this location makes or treats people different if they are from another country,he just doesn't care and he's also disrespectful and meant,,,it is more than one time I had to stop there to get donuts read more

We went there at around 9 at night, supposed to be open until 11. There were very few doughnuts left and they said no more will be made, despite the dozens of people coming in, and leaving disappointed. Kinda lame. read more

Walked in with the hot light on. No donuts. Then every table was dirty. No one in the store. Maybe that explains the lack of donuts but not the dirtiness of the place! read more

I came in this evening to get 2 half dozen glazed doughnuts and they said they only had 11 left (no problem) but later i opened the boxes and there was 5 in 1 and only 4 in the other? like really?? at least stick in a couple extra or don't make me pay full price. not happy. read more

They announced that all 2020 seniors could get free doughnuts here and then they shut down with no announcements on their website or anything. They should've expected to run low on doughnuts since they are the only Krispy Kreme in Vancouver. Very disappointed. read more

I was very displeased with the service. The staff acted as though they were being inconvenienced by taking my order. There was a young lady on staff by the name of Ashley who was very unpleasant. I won't be returning to this location. read more

First of all: Donuts. Nuff said. But let me tell you something. Ted is the greatest guy with completely personable and informative customer service. Not only are the donuts amazing but the people here are fantastic too. Thank you beautiful people. read more

I'm an especially big fan of this location. My kids absolute LOVE Krispy Kreme donuts and their eyes light up every time we go as see the donuts and try to make a decision on what they want. What really stands out about this location is the management. There have been a couple of times over the years where we've needed to purchase a very large order, many dozens, on very short notice and they've been amazing in helping us out and getting it right every time. Very grateful for the help! read more

10/13 I arrived at 630 AM and found smiling faces at the counter. I ordered a dozen Halloween style donuts, they processed it quickly, asked if I needed anything additional and also inquired if I was a frequent cardholder member. I ordered an additional large coffee and said "no I am not a cardholder". The order was processed, I was told "thank you" and also told "please come again". Awesome team today. read more

Love Krispy Kreme donuts but such awful customer service. Ordered a chocolate bar through drive through and was given a maple bar, when I told the cashier I wanted a chocolate bar he said they no longer make them and shut the window. ‍ read more

Our second time visiting this location and they did not disappoint. Mya was wonderful and had a great attitude ringing us up. I missed the name of the gentleman boxing us up but he was patient and kind! The doughnuts were fresh and delicious! read more

Always ran out of donut even tho they close at 11pm, this is my 5th time. Always go to this place between 4-6 pm and they always ran out of donut. Its very disappointing. read more

The dude on the phone said god bless you before getting off. Like who does that anymore ? Was very awesome !!! Kindest words I heard all day . And he said he will set my order aside because last time they ran out. Wow such great customer care read more

It used to be that when the red light was on that you got a hot fresh donut. Does this not apply anymore? This Krispy Kreme is in my new neighborhood and I've been about 10 times total and never gotten a hot donut (which really was 100% of the appeal). Although I always go through drive through so perhaps that's why? Never made a difference at the place closer to my old house, but maybe this place doesn't provide hot donuts for drive through. read more

Hadn't been to a KK in some time. Needed to go to the Home Depot on Andresen so I thought I would grab a dozen donuts. 1) $14.59 for 12 donuts? 2)Loaded/coated with sugar glaze 3) Must use the same dough for every donut 4) Bland taste and texture by comparison the Battle Ground Bakers sells a dozen donuts for $8. they are 50-100% larger, taste like donuts and won't make you an instant diabetic. read more

This is a fun place to take the kids and the doughnuts are fresh and so tasty! However, the staff is not very friendly - teenagers, I believe. They could try a little harder. Fake it till you make it, kids. read more

This place sucks. Seriously. Krispy Kreme's as a Corp has special promotion events like the heart shaped donuts during valentines, athis particular Krispy Kreme did an awful job and handed out these poorly made products that you could barely make out. That's if they even were available. The store always has an excuse. I also get the luxury in dealing with unfriendly staff as well. I'm sure the individual workers are nice people but there is no expectation from management on customer service, that's forsure. I use to love Krispy Creams but this place ruined it for me. I'm an absolute donut lover but willing to give up donuts so I don't end up coming back here anymore. I gave them chance after chance, buying dozens and dozens of donuts for the office over the past year but I'm officially disappoint and done with this terrible place. I know Krispy Kreme's has a customer service expectation but the owner of this place could care less about anything apparently. Good riddance! if you are thinking about trying this place, do not waste your time. A few miles downs the road has a much better donut spot that is amazing, friendly and cares about the presentation of your purchase! read more

My son and I notice they just finished cooking there (limited ) pumpkin spice donuts holes. I asked to try a sample and was told " we don't do that anymore". If she wanted to make a sell, not to mention " customer service" she should have at least given me one of the broken donut holes that they couldn't have sold anyway! Overall I was very disappointed with this visit. I do however really like the her maple bars. read more

When I order one chocolate with sprinkles and one chocolate with custard I have no idea how this can be misunderstood as only one donut and that I wanted it old fashioned. Since this was drive thru order I didn't find this out until I got home. Also last time I was there 30 minutes before closing they were sold out. Stay away, this place has gone super downhill. read more

As a customer - I was a "bother". Previous order from another company wasn't filled and I was left finding a breakfast for 25 people this AM. Krispy Kreme is close so I stopped by for 3 dozen doughnuts, 2 coffee "growlers" and 1 hot chocolate "growler". From the beginning I apologized for not calling ahead like we normally do. I didn't mind the 25 min wait either. What I DO take exception to is the staff. The gentleman "David" that was helping me was rude, reminding me so many times that I was a bother that at the end when he mentioned I should have called this in for the 4th time I curtly told him "yeah, you've made that ABSOLUTELY clear". The manager Nancy was luke warm and the rest of the staff were clearly PUT OUT by the other calls/emails/orders for larger groups. One of the bakers was in the back taking an order on the phone and was waving her arms and stomping around like the person on the end of the phone was a hassle. I wanted to say - hey guys - we're the REASON you have a job. The inefficiencies of your company processes suck (like having to hand make the coffee pots) but that's not our fault. Overall - I won't be back. Rude to not only me but others, and just plain poorly run. read more

Krispy Kreme Doughnuts!!! The bomb!!! I love me some KK doughnuts!!! Highly recommended!!!

These doughnuts are OK if you really need to satisfy your sweet tooth. They're small and kind of all taste the same no matter which one you get...I've had better... read more

This is not a Krispy Kreme. If you have been to other Krispy Kremes, you will know what I mean. Picked up a couple of dozen yesterday and they tasted about 3 days old, in the last year I have never seen the hot sign on. Very poor excuse for a Krispy Kreme. read more

I like the plain glazed doughnuts - who doesn't? They are always fresh. You can watch them being made. It is a rare treat for us and a birthday morning tradition for my daughter and I. read more

Took the family in for a dozen donuts and coffee. The donuts were good with pretty flat customer service. The cashier basically had no personality or desire for customer service. The donuts were fine and as we were leaving the donut machine was started. The kiddos had fun watching and once the donuts came off the line they asked for warm donuts. The same cashier just looked at them and said "we don't do that anymore". I should have known since they don't bother turning on the sign outside anymore. read more

No point in visiting this Krispy Kreme. Drive thru was a mile long so decided to go inside. One person ahead of us was already being helped. Employees didn't even acknowledge they had other customers in line. The one employee that was working the front took 10 min. to pour iced tea in a cup for the customer in front of us. By the time she got to us we asked for 1/2 dozen original glazed and oh by the way they are out of those. So we waited around to not be acknowledged by employees that were standing around and taking their sweet time doing nothing to then have their most famous flavor out. Waste of time. read more

What can I say it's Krispy Kremes!!! It's awesome especially the cream filled glaze donuts. And the originals especially when they come out hot. The staff are very friendly also read more

I cant resist making a stop here after going to Costco across the street. Friendly staff. Good donuts.

Awesome glazed donut tastes even better on talk like a pirate day. Now my parrot no longer has the scurvy

Have gone at different times of the day to try and get them when hot.. They are never hot or fresh anymore it seems. We still go sometimes, but its not the same as it used to be around 10 years ago :( read more

I love this place! It is clean and the staff is always friendly and ready to serve. The price is right and the donuts look good. I love how you can see how the donuts are made. The kids love it too!!! I have nothing bad to say. Every time we have been here, it's been great! read more