It's just a normal Krispy Kreme but I love watching the donuts on the belt. The glaz d donut is my favorite. The staff are kind and speedy. And the walls were decorated with donuts. read more

Thank you to the young lady who gave me a free donut today. It was a random act of kindness that caught me completely off guard but changed the outcome of my day. I was prepared to pay for the donut and could have paid for dozens but at this moment in time, this $3 random act of kindness brought me to tears. I just had to say thank you for your kindness! read more

When did it become OK to put a price on something then charge more. I went in to pick up a dozen donuts for our quilting meeting. All the donuts had a price by each one, and some of them said $0.60 if added to a dozen. All the donuts I picked, except one, did not have the additional $0.60 on the donut tag. But when I got up to the register she charged another $0.60 on eleven donuts. We talked about it, but the bottom line, a line she repeated numerous times was, unfortunately there is nothing I can do. When I asked to talk to the manager, she just used the same words. I said she is the manager, she can put the $0.60 on the donut tags, she said she couldn't do that. She could put up a sign, nope she couldn't do that either. So basically, she isn't a manager. Unless you want to get lied to about what you're paying, while they create false advertising and inflate the costs, stay away from Krispy Kreme. This is at the corporate level. Not just individual stores. read more

2.5 Rating today. They do not ever seem to have apple fritters available. I'm happy to pay the upcharge for them because most of my family prefers them. Be careful with their app. If you go to use the free assorted dozen and you hit the button. The points disappear and the code disappears. Pretty frustrated. read more

I pulled up to the store 10 minutes before closing and they closed early I WAISTED MY GAS AND MY TIME read more

Krispy Kreme - No people inside the store - Coffee & Tea Near Me - Vancouver, Washington

I really like Krispy Kreme donuts, and this location is pretty standard. The place was empty when I went on a Thursday afternoon and it seemed like there were only a couple staff members there. The staff was sharing all of the flavors of their Peanuts collab as I was choosing flavors, which I appreciated. I love that they change the designs and flavors of their donuts often. No complaints besides the ever rising prices. It's about $25 for a box of mixed (not original) donuts. read more

Came in near the end of the shift on 1/29 the donuts were delicious, but the service was even better! The team member, she was incredibly outgoing and provided great suggestions. She really uplifted the energy in the shop and made the whole experience feel welcoming. 10/10 vibes! read more

Krispy Kreme - Signature Assorted Dozen - Coffee & Tea Near Me - Vancouver, Washington

Horrible customer service. Went to order limited time dozen deal email clearly stated in store, drive thru or online. Waited 10 minutes to be acknowledged we were there then told the deal was online only so I said okay we will order online. After waiting for their system to load it finally said sold out and I asked why he didn't just say they were sold out and he said yeah I just sold it. Meanwhile no one was in line or at the drive thru. Don't bother for subpar donuts and terrible customer service. read more

I visited this Krispy Kreme for the first time today and had the worst service I've ever experienced at one of their locations. I went through the drive-thru around 4:40pm and waited nearly five minutes at the window, even though there were no other cars in line and the restaurant didn't seem busy. When an employee finally came to the window, he didn't have my order at all and had to take it again. When he handed me my four donuts, they were stuffed into a tiny bag that looked meant for maybe two donuts at most. With it being nearly 100 degrees outside, my donuts (all with toppings) were already melting into each other. I ended up pulling into the lot, going inside, and asking for a box. What made it worse was that even inside the restaurant, it wasn't busy--so it made thee careless service even more confusing. Before I wrote this I read the other reviews and see this is a store issue. read more

Honestly, I am just not a fan of Krispy Kreme Doughnuts. They are too sugary, not even remotely cakey and just not what I like in a doughnut. I would never choose to eat here. With that said, I end up going here to get large amounts to bring to work because they enjoy them and also convenience and location. The store is always clean and the staff is aways ultra friendly and prompt with my large orders, which is the reason why my rating is even this high. read more

So so good!! We weren't sure about stopping, but my husband saw the red light on. We came in and had the best experience! Adam, was so kind to us, had amazing service and told us about the special the had going on! Such a great place, we will only be coming to this location! read more

Krispy Kreme - Krispy Kreme donuts - Coffee & Tea Near Me - Vancouver, Washington

Doughnut was hardening and coffee was so hot it was going through the bottom of the cup by the time I could drink it.

Bad customer service, my kids were trying to get donuts and we tried to get a workers attention and we were ignored for 15 min before having to yell at them. read more

First stop, lez get some donuts for the road! Krispy Kreme is a must and yes grabbing some will surely make the road trip even fun. Came here and nobody greeted as they are only two staffs in this location. But they were efficient and friendly on the front. FOOD: We got glaze donuts, pumpkin spice and raspberry filling. It was good and the dough has a good chewiness on it. The raspberry is my favorite as well as the glaze one. This particular locations don't have people dining when we came here, so no crowds which made our life easier to order. Price is reasonable. Customer service is good. Donuts are on point. All of these made me so happy and gratefully satisfied with the service. Mahalo for reading and happy juandering fellow yeeps! read more

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came in at 40min after they opened an they told me it was a 20min wait for original glazed. open at 6am, prep better and have your menu available at opening. read more

They know how to make a donut thank you for your delish options. Very few donuts like these here I. PNW

I work nearby and have stopped a few times for an apple fritter. This is around 7am, which in my experience is prime donut time. But not at this place. They haven't had fritters once in my trips. And it's not like they had an early run on fritters. They just "don't make them in the morning ". I won't be returning based on availability and poor attitude employees. read more

I came to this location because they make the donuts on site. We went through the drive thru. They were out of 2 of 3 specialty donuts. That's fine. I asked for 3 hot sugar donuts. They don't even know what that is. It's literally like a hot glazed donut but you pull it off before it goes through the glazer and you toss it in sugar. I know this because I used to work for Krispy Kreme in California. It's just really irritating that they don't even know what they can do. They also have way less than what they used to carry and that in and of itself is disappointing. read more

Stopped in because I saw the red light was on for hot and fresh donuts, but when I picked up the 2 dozen original glazed donuts, they were not warm at all. A little disappointed... Service was nice and quick but not sure why the red light was on if the donuts were cold. read more

Krispy Kreme - Coffee & Tea Near Me - Vancouver, Washington

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Great service and quality of donuts. I rarely have to wait online. Your experience may vary. read more

I think this is the only Krispy Kreme location that I have not been a fan of. Was on a roadtrip with the family. Went to this Krispy Kreme branch in Vancouver, Washington to claim the free dozen Original Glazed Donuts for my birthday through their App. That early morning, the glaze donuts were NOT Hot and Fresh. Talk about disappointing!! I and my nieces were extremely bummed out. These donuts tasted day old!! Too bad we were already 50 miles away on our way back to California or else I would have turned back. Well, at least, I did not have to pay for those. Thank goodness my hometown Krispy Kreme is terrific. This Vancouver Washington location is a big NO from me and the nieces. read more

Drove 20 min to get a hot coffee and some Krispy Kreme donuts, pull up to the drive-through ask if I can have six glazed and six of the original Krispy Kreme's first she tells me they're completely out of glazed donuts mind you it's 7:30 in the morning, so why they're out of glazed donuts is beyond me second of all, she tells me they no longer make the Krispy Kreme doughnut, which is their traditional donut, the actual name of their company! So then I ask her OK I'll just take some donut holes glazed and she tells me OK but just so you know they're a day old because I haven't made any new ones yet at that point I was just done! Just another company that use to be reliable with hot coffee and fresh donuts to completely unreliable horrible customer service and a bunch of lazy people! What a shame sure miss quality service and food! read more

Idk. I mean, it's Krispy Kreme. The original glazed. What more needs to be said? It's one of those IYKYK things. The servers here are happy, cheery, and rightly so being surrounded by sugary goodness. Can you imagine Captain cranky pants working in a donut shop? No. This doesn't exist. At least not here. The shop space itself is huge. Lots of room to move around or wait in line or watch the donuts going down the conveyor belt (pro tip - donuts are made early so go early to see this or you'll be disappointed showing up at 10 when the donuts are already cooling on the racks, ready to be boxed and sent home with grinning customers). While I have expressed my love for the OG donut, I don't think I like any of the others nearly as much. Lots of variety, my kids and family love them, but I find them all just a smidge too sweet for my liking. Total credit given for creativity and variety tho! And tell me these donuts ain't just so purtty! read more

Krispy Kreme - Coffee & Tea Near Me - Vancouver, Washington

I had such a disrespectful person be very rude by telling me I couldn't get a side of sprinkles and was very confrontational at the Window and I had to request a manager read more

I came in this morning. like always, the customer service rep at the counter was doing great. However, there was an older woman (I'm assuming the manager) who was just standing around doing absolutely nothing. She was just sitting on her phone when there was clearly help to be done and this is not the first time I've witnessed this from her too. Just seems very unprofessional on her part to me. read more

You can't go wrong with classic Krispy Kreme. Although the samples were quite memorable, the smells are pretty much the same as you walk in. The one we went to was pretty much empty other than the drive through option so we were to get help right away. Because we were throwing a small Halloween party, we thought about getting Halloween style donuts but was surprised to see that they had a Halloween special set ($16.95) which gave you a dozen Halloween style donuts. The designs and flavors were as good as the price and will definitely come back next year to see what cool specials they have. read more

Krispy Kreme - Coffee & Tea Near Me - Vancouver, Washington

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I needed a bribe to give to my best friend, in exchange for him watching my dogs while my wife and I went to Hawaii for a few days. Fortunately, he's a straight shooter and very specific, and doesn't beat around the bush! It's hard to argue with $15 for a dozen donuts (half original glazed, half chocolate iced custard filled), but it's even better when the staff give you an extra dozen glazed just because you came near the end of the night, and they had nowhere else to go! Using a drive-thru to order Donuts will always seem weird to me, but can't argue with being in and out in about 60 seconds. The staff here were super friendly and engaging, and thanks to the return donuts, they have a return customer! read more

I waited In the lobby to get my order for 20 mins 5 employees no customers orders getting done and no online orders. The redhead girl who finally helped me was extremely rude and at the end of the day I wasted 20 mins I'll never get back. Angels donuts and other places have better service for those big backs! read more

Obviously someone in my family has a Krispy Kreme problem (hand pointed at hubby). Somehow he always ends up picking up a dozen donuts. He easily orders it online in the Krispy Kreme app (yes he has the app). You choose your dozen donuts along with a pick up time, pay, and you're done. You can head on in through the drive thru to pick up your order. Just give them your name that the order is under. As far as the donuts, if you've tried Krispy Kreme before you know that their glaze is ridiculously sweet, but good! Their donuts seem to just melt away when you take a bite and it's pillowy soft. I'm not a big fan of their filling in their donuts. I'm gonna say that it's difficult to be satisfied with just eating one. Hence why we always end up with a dozen. By the next day it's still pretty soft. Not stale at all. It doesn't really last past day 2, but I'm sure that after that it'll get pretty stale. They currently have their fall flavors of various pumpkin spice donuts. They also just started having their specialty decorated donuts for Halloween. Super cute and creative! read more

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I came in around 7:00am on Monday September 9th 2024 and ordered 2 Apple fritters. The short round lady who took my order said they did not have any but they had cinnamon rolls. I then asked if they had coffee and after hesitating several moments she said yes. I then ordered a large coffee with 3 creams and 3 sugars each and she said that will be $3.26. I then proceeded to the drive up window and I gave the short round lady a $5.00 bill and she left. An older gentleman in his mid 60's then grabbed the coffee on the counter and acted like he was going to hand it to me but then put it back down. I told him I wanted 2 Apple fritters and he explained they take 2 hours to make. The short round lady came back with my change and gave it to the older guy who then handed me my coffee and change. After I got a few miles down the road I tasted the coffee and it was rat-nasty so I removed the lid and saw only black coffee. I can't drink it black so I called and got the short round lady on the phone and I told her you never put my 3 creams and 3 sugars in the coffee. I asked for my money back and she said "no, I won't give you your money back only your 3 creams and 3 sugars". I then told her I was going to write a one star review and she said do what you feel you need to do and then we hung up. Don't go to Krispy Kream in the Home Depot parking lot off Andersen in Vancouver Washington as you will experience high disappointment and very poor customer service ! read more

Thank you to the wonderful staff at this location! My daughter goes to Heritage and was so excited when she got her grades, saying that Krispy Kreme would give het free doughnuts for any A. She was so excited and nervous when we showed up, and staff went out of the way to make her feel special. Thank you so much to your staff read more

I haven't been here in awhile, but after seeing numerous 'limited time strawberry glazed' donut advertisements, I decided to stop in and give them a try. I hit the drive-thru around 9am on a Wednesday. No line. Just ordered the one glazed donut for $1.50. Got up to the window to pay, no greeting whatsoever, just a total amount due. The young girl in the drive up window was too busy talking to her coworker about her class schedule to even acknowledge me. I asked her if the strawberry glazed were made fresh this morning. She said I think so, but if not, they were definitely made last night. The bag wasn't warm at all, so must have been last night?! The glaze tasted good, but the donut was dry and cold...definitely not your typical fluffy, melt in your mouth original glazed donut Krispy Kreme is known for. So disappointed in the service and food this visit. Will most likely find a new treat place... read more

I had an oreo cream donut with a large cup of coffee. The coffee was good. The donut could have tasted more fresh I think. But all in all, it was a great way to start my day. read more

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When I went they were out of almost every single donut. Super disappointing and made me not want to come back again.

Well first off, the doughnuts are fabulous. We all know that, I will choose them over any other donut store.

I've been here four times, two of those times their systems were down and they were only accepting cash. Luckily donuts are cheap so I was able to scramble some change together from my cars cup holder (they have a drive thru, but they didn't post signs anywhere saying the systems were down so if I didn't have cash, I would have waited in a 10 minute line for no reason) The donuts are about what you would expect from a Krispy Kreme location. read more

I only come here when I have a fundraising coupon because its about the kids but every time I come, I have a bad experience. I ALWAYS get the same grumpy old man who helps me (I believe his name was ted or something) and he just has the worst attitude towards customers. This last time (which again I come very rarely) I got 3 dozen plus a couple singles and a vanilla latte. First the coffee taste burnt and there was no cream or vanilla, just black. The bunny doughnut looked like it had been tortured and didn't look like a bunny at all. Lastly the guy didnt give me my 3 dozen. I had to wave him down and he remarked with a "oh you actually want those". Like yes! it was the only reason I even came. I just don't get why you keep this person around. I'm pretty sure the doughnut I ate was from the day before. I cannot stand this location, If there was a closer krispy kreme than I would happily go to a different one. read more

Customer service is crap. Whenever you walk into their lobby they treat you like you're unconvincing them. They never answer the phone, and if the rare chance they do they aren't kind. Again, they treat you like you're inconveniencing them. I don't care if they get a million calls asking about the same product. It's what you guys serve and why people come to the business. Don't get mad for people calling and asking about products. This location I noticed only makes half the amount of specialty products they're supposed to make. They get sold out at 8AM for specialty products. Why? That isn't supposed to happen. I doubt they're getting 500 customers before 8 AM. All other locations located in Oregon never run out, except this location. Even though the HOT light is on, you will not get hot donuts. I'm a Vancouver local, and I don't remember the last time I've had a hot donut from this location. read more

I received an email yesterday, saying that Krispy Kreme has Scooby Doo doughnuts! How exciting. I roll up today literally the next day and guess what zero Scooby Doo donuts. In addition, there's a paper sign on the door saying that the lobby is closed go to the drive-through. Since when can a store just closed their lobby? I understand that staffing is an issue in most places, but seriously don't open your store. If you cannot help customers, meet demand or produce donuts that you just advertised yesterday that are brand new and out and very exciting. It's just crazy. read more

This is something I haven't seen in five months. Sad I had to go to Ontario just to get some hot and fresh doughnuts. Apparently your new sign is burned out already. read more

Krispy Kreme - Not in Vancouver! - Coffee & Tea Near Me - Vancouver, Washington