Unfortunately I recently needed the services of an exterminator and called Ar-Dean as I had called…read morethem in the past. Dean came and treated the problem. He was very polite and professional and I recommend their business, especially since they are local. We need to support our local guys!!

Homeowner before us used this company to get rid of termites. It's been less than 2 years and…read morethey are back. I called and asked them to come out to review, as we understand from other companies treatment should last between 5-8 years. They wanted to charge us additionally for treatment for the poor quality of their first service. Would absolutely not recommend.

After two weeks of having a weird crackling sound in my ceiling I certainly had to get a…read moreprofessional to get this mystery resolved and I was glad I called bugstoppers!!! Very professional and on time for when you decide on a appointment time. Martin came very nice gentleman and informative and help me find out what was my problem. It turned out it was bees in my ceiling!! All what Martin did was just to put a repellent on where the bees where getting in and out, told me wait 3 days and they would be gone. The next day like magic boom!! They where gone like they where never there!! No harm were done to the bees, they just packed there bags and left. Thanks bugstoppers for bringing me peace of mind back to my home!! Highly recommend this company for any bug problems!!

As property manager running multiple buildings, I rely on Bugstoppers. They are very efficient and…read moreknowledgeable in the field. It is also why in my real estate business, I recommend them to my clients.

Very unprofessional. They came out once, and I was charged over $200. Then, a month later, I was…read morecharged another $70 without anyone coming out or even looking at anything. When I called, the man who answered was very snappy, told me I was in the wrong, and REFUSED to dispute the charge. Instead, he said the one-time service fee is $475, so they needed to charge the rest of it. ALMOST $500 just to come set up traps that DON'T EVEN WORK. I am beyond frustrated. I told the man to just charge me and never contact me again, and he had the nerve to ask what was wrong... WHAT WAS WRONG?? I already had mouse traps out, and all they did was come out and add more traps (Tomcat Mouse Killer), which have caught NOTHING. The only traps that have actually worked were the ones I had already placed. We've probably seen more mice since they came out.

Absolutely. Here's the updated Google review with your additional note about the contract and HOA…read morecoverage included: Extremely disappointing experience. I would not recommend this company. When the technician came to my home on June 22, he was professional and initially tried to be helpful. I was told to reach out within 14 days if I noticed any changes or increased rodent activity, which I did. However, I did not receive the same responsiveness I experienced at the beginning. After getting no reply to my text, I called the company directly. That's when everything went downhill. The woman I spoke to was extremely unprofessional. She yelled over me, threatened me, and made no effort to resolve my concerns. She told me she didn't have time to help because she had another customer and continued to speak over me instead of listening. She even threatened to send me to collections--despite my payment being up to date--when I asked to cancel the service. I was left feeling overwhelmed, angry, and deeply frustrated that I was stuck in a contract with a company that clearly does not value its clients. The technician who visited my home placed only a few bait stations and did not inspect or identify rodent entry points--even after I specifically asked him to. I had to request additional bait stations, and later discovered that the bait used was low-quality and not as effective as the company claimed. As a single mother with two young children--one of whom is crawling--it was incredibly important that this issue be resolved thoroughly and professionally. Instead, the rodent issue worsened after their visit. I eventually contacted a different pest control company that came promptly, treated me respectfully, thoroughly inspected my home, identified entry points, and is now actively working with me to resolve the issue. To make matters worse, this company refuses to cancel my contract, citing a one-year agreement--even though I believe they breached the contract by failing to deliver the promised services. After carefully reviewing the contract (which I admittedly should have read more closely before signing), I realized that after the initial visit, the following quarterly services are limited to exterior treatments only. These exterior treatments are already covered under my HOA, meaning the ongoing service I'm being charged for doesn't even address my interior concerns--where the rodent problem actually is. Their email response to my complaint was dismissive and did not reflect the horrible customer service I actually received. It felt more like damage control than real accountability. Please be careful before signing a contract with this company. If you want a pest control provider that takes your concerns seriously, communicates respectfully, and actually delivers on their promises--look elsewhere. I will also be reporting this company to the Better Business Bureau.

Our serviceman, Mike, performed all the services necessary for an early spring inspection. He made…read moresure to thoroughly go over our basement, and replaced all the bait boxes . He also checked out our crawl space/ attic area for rodents and any appearances of nests. No issues. Finally he walked around the perimeter of the house outdoors and did the usual spraying, plus checked some prior rodent bait boxes from an earlier time. No issues there. Over all we are satified that we obtained the annual rate contract which covers all our check-ups, through the seasons. Mike is very attentive and before he left, he asked us if we needed any other area checked. We appreciated his courteous manner.

We have been with Abarb for over 40 years. The technicians are great, both conscientious and…read moreprofessional. They discuss any concerns they have (and we discuss any we have)! Junior is our go-to guy, but all the service people are competent and nice to work with!

We called Faro Pest control because we saw mice in the basement. Joshua was able to come out and…read moreshow us where the mice were coming from and solved the problem. He came back a week later and no uninvited rodents around!!!! He also helped told us about changing the insulation and offered to come for an inspection as well. The pricing was really fair and honestly I love the no hassle, no contracts. They are local and really know what they are doing. Thank you guys!!

Had bees lodged under my deck and was recommended this service by a beekeeper, actually. Wanted to…read moremake sure that wasps would be killed, but honeybees would be moved (if possible). My experience with Josh was excellent. He was very responsive, very respectful, fast and reasonably priced. But, beyond that he seemed to run a good business and I never had that feeling that I was being pressured by someone more focused on trying make a sale then helping me with our pest problem. After having a few pest control services come and ring my door bell uninvited, it was nice to find a business that didn't have that high-volume-low-quality feeling, so I highly recommend. All the work was guaranteed for 30 days. The problem was resolved in 30 minutes.

They solved my issue on the first visit! So thankful! Peace of mind is worth their very reasonable…read moreprices!

Been a customer for about three years, after being referred by a friend. The service technicians…read moreare always prompt, professional and knowledgeable. They answer any questions I have so I understand any pest problems I ihvae. Would definitely recommend.

I was having an ant infestation in my kitchen so I called Simply the Best Pest Control Pompton…read morePlains on Thursday afternoon 6/11. I spoke to Dan who was very cordial & understanding. He went over the rates with me & I opted for the 1 time service. He told me the soonest he could have a tech come was Monday but I requested someone sooner. He told me he had to double check but there was a possibly he could get someone over sooner. He called me back within 10 minutes & that I could expect someone next day Friday AM. All estimates quoted were emailed me immediately with a full explanation. Friday AM Josiah arrived, placed booties over his shoes before entering my home. He explained what he was going to do, what chemicals applied & assured me the products were pet friendly. He was efficient & very respectful of my property. The next day I received a follow up email from the company fully outlining the chemicals used, locations & amounts. Since then not an ant in sight! I highly recommend Simply the best pest control of Pompton Plains

Second time using this company and I have to say JOE Hands down is the best! He came took care of…read morethe problem and always leaves a smile on our faces. I can not wait to call him in the summer before opening up the pool for the annoying summer bugs. THANK YOU JOE AGAIN- A job well done.

Frank is the best in the business. Extremely fast response, with a knowledgeable crew that catered…read moreto our pest problem. Quickly took care of a large Yellowjacket nest in the siding of our house at a great price! I wouldn't use anyone except Allerton Pest!

FRANK is the BEST, I am a new customer. I call today and…read moreneed him to come ASAP because of Health Department situation, Frank came within minutes and helped my business with all the issues we had. I wish I knew him earlier, his very friendly, kind and knowledgeable. The service is GREAT, fair price, and quick responsive [10 Stars] VERY RECOMMENDED...!!!