Like most homeowners, we didn't realize we needed insulation until the temperature hit the single digits. Our furnace was constantly active trying to reach 69 degrees F which it never did. Atticare was the third place we called, as two other contractors failed to give us any written quotes. The Atticare call center set a date and two-hour time window that their field technician could inspect our home. Nick D. was our field technician, and he called 30 minutes before he was scheduled to arrive, and he arrived in the early part of the time window. He arrived wearing an Atticare-branded shirt, ID card, shoe covers, and a white full body contractor suit. His business cards had the NJ Home Contractor license number. All in all, he was dressed to be a professional, and at the same time, prepared to get dirty to inspect our house. Our home has an attic that was partially converted into rooms. The rooms were built in the center of the attic space, so the edge areas were not converted and sectioned off. At first, Nick thought Atticare could not help us, as you want to put insulation in the middle area of the attic, and since this middle area was converted into rooms, there appeared to be no area to put insulation. He told us that it would not be cost effective to put insulation on the edges or within the walls, as that would not keep the heat in. He recommended that we replace the old windows, as well as routing the heating system through more of the attic rooms. Nick said that there was a bare area towards one corner of the attic that Atticare could fill in with insulation, but that would be the most the company could do. Even though I inquired more about adding insulation in various other places, Nick replied back that those areas would not bring much energy savings, and Atticare would not push their services or product just to make a quick buck. It is a rare thing to find a contractor with integrity. Luckily, Nick D identified a hole in the ceiling in the edge area, which was outside of the room walls. I brought him a ladder, and he stuck his head up into the hole. He didn't even have a face mask; he just poked his head up there. Brave man, but I'm sure he had done this many times before. Nick D. discovered that there was remaining space above the ceilings of the converted rooms. Since this space was in the center of the attic, Atticare was able to add insulation here! He took some measurements and used his phone to take pictures of the areas where insulation could be added. He explained that a hole needed to be cut in the ceiling in one of the rooms, so the crew can access the sealing to get the insulation added. He was able to generate an electronic written quote on the spot. The cost was reasonable and within our budget. We agreed to the work, and he took a 10% down payment via credit card, and we received an email of the invoice. He called the foreman to schedule the crew, and Atticare was able to send the crew the next morning in this instance. The next day, Victor and his crew came to do the work. The crew placed drop cloth on the floor along the path from the door to the attic, so they wouldn't get the house messy. They had an industrial insulation blow-in machine outside and routed the hose through an attic window. The crew cut a hole in a room ceiling to bring the hose up. The job took a little over two hours. Victor took photos of the finished work. The work they did looked a lot like the photos on their website. Atticare must have done enough of this type of work to have this down to a science. We paid the balance and received the "before" and "after" photos. We felt a noticeable change after the insulation was added. The furnace didn't have to work so hard, and the house was warmer. We are happy with the work and can recommend Atticare! read more

I recently encountered a rodent issue for which I initially called Terminex. Needless to say Terminex was useless in that they only laid traps in my crawl space and attic. The technician who came out admittedly agreed that he was "too big" to fit in the crawl space. One hour after he left, I could hear the "creature" still roaming around over my head. As I was new to the neighborhood - having just purchased my home - I went through a book of local vendors that I had received in the mail and found Atticare. Sean came to my house with a colleague first to provide an estimate. They both went into the small crawlspace that the Terminex guy could not fit into. They were on time, professional, knowledgeable and eased my anxiety regarding the rodents that had been living in my crawlspace and attic even if briefly. My anxiety resumed when I heard the cost, but Sean had a soothing way about him and offered some discounts which helped. While I still had a pit in my stomach over the price after having just made my home purchase, I agreed to allow Atticare do the work. Sean made me feel comfortable that Atticare would take good care of me. Three days later I had an appointment. Victor and his crew showed up on time having called 30 minutes before arrival. They covered my furniture and the floors before beginning the job which took all day and entailed removal of insulation destroyed by multiple rodents in both the attic and crawlspace, repairing HVAC piping, sanitizing the attic and crawlspace, and installing new insulation. They also closed up all entry points around the home for squirrels, raccoons & chipmunks (all of which had inhabited the crawlspace and attic at some point). Victor's crew consisted of five guys who were very professional, courteous, knowledgeable and kept me advised of their status every step of the way with pictures and conversation. They did a great job cleaning up afterwards. Although because I have OCD, I would suggest Atticare get Victor and his crew a better small vacuum cleaner for cleaning up minor debris after the job is complete and advise the guys to wipe down the client's floors and bannisters afterwards with cloths. . . I had to do some minor vacuuming and wiping down of my wood floors and furniture which had a light coat of dirt/dust after they left. That being said, they did great work from what I could see in the pictures they took for me (I will never enter my crawlspace nor go in the attic) and personally observed on the exterior of the home. While I may have paid a pretty penny for the work that was done, I believe it was truly worth it as I now have peace of mind of knowing that rodents are not in my crawl space or attic overhead and that these areas are completely cleaned out and properly insulated. Thanks Sean (who stopped by while the job was being performed) and Victor and crew. You guys rock!!! Would highly recommend without a doubt. I have much respect for all that you do and I'm glad I found you guys.. read more

Hi - My experience with Atticare Home Upgrades has been exceptional. From the onset of my interaction with the company they have been nothing but true professionals. The sales consultant Robert Pisillo who came to my house, started off the experience with the right tone. He arrived exactly when he said he would. He came in prepared to look at my attic, with his equipment in tow. He did a full investigation of what the condition of my attic was; taking video and pictures to document exactly what he was referencing. When the assessment of my attic was complete, he showed me some of the video and pictures and quickly explained some of the things that were out of place. He suggested I go into the attic myself so that I could get a better understanding of what we would be discussing. He stated, "he wanted an educated customer, one who feels comfortable with what they will be doing". This put me at ease as he was not just trying to make a sale but cared about what he does. This says a lot about an individual. Then I took a closer look at my attic to see what the pictures and videos were referencing, seeing does help in understanding. We then sat down to go over the process of replacing my Insulation. Robert went over every step explaining how the installation of the insulation process works, from the removal of the old insulation to remediation of the area, filling gaps and replacing the insulation. All the time answering any concerns or questions. By the time Robert finished explaining everything I felt I had a complete tutorial on the proper way insulation should be done. With this experience I decided to go with Atticare. Robert then made the process very easy; he booked the time that the crew would come to install the insulation. Robert then reconfirmed with me a day before what time the crew would be arriving. Again, acting like professionals, the crew called to tell me when they were a half hour away, showing up when scheduled for the insulation. The crew came in and were very friendly. They told us they were going to prep the house with plastic covering so that dust and dirt would not get anywhere. They cleaned out all the old insulation, I lost count of how many bags. After that they cleaned and remediated the attic, filled the gaps, and then put in the new insulation. The crew was nonstop at work the entire time they were here. When they finished the crew cleaned the entire area, that you could not even tell they were there. The attic insulation looked neat, and all the surface area was covered appropriately with no gaps. Robert again showing the type of person he is, stopped by to make sure that the work was done correctly to my satisfaction. This experience with Aticcare and their employees has been exceptional, and I would definitely recommend to anyone to use them for their professionalism and quality of work. read more

Gil came to my home to provide an estimate for an attic clean-out. He was very patient and Professional; after seeing the pictures he took of my attic and seeing the condition it was in (disgusting) I knew he was a gentleman. My attic was a total disaster!! He "held my hand" from beginning to end. I am very happy I was able to work with him. He showed respect despite all the texts and phone calls by me (He has patience as well) The technicians arrived at my home promptly they were very professional, polite and respectful. I know their job is not a glamarous one but non the less they were courteous. They removed all the waste and insulation that was destroyed by animals from my attic, they actually removed everything except the boards. they sanitized closed off all holes and points of penetration for any animals, added baffles (something my attic never had in the first place) Gil pointed that out to me; then added new insulation. There was always an oder in my home which I chalked up to being an older house. I had no idea what Racoons and squerrels did to my attic!! I know it had to be one of the worst they had ever seen but they were very professional about it. After they left my home felt like every inch of it was cleaned it actually felt lighter. (no joke) I am so happy I called them, I hope I never have to use them again for a clean out but if I had to, I have all confidence that they will do a great job. I am very happy. Thanks to Atticare. Thanks Elvin you were a great project Manager. read more

I had flying squirrel infestation in attic, had received a 99$ Valpak coupon from Atticare advertising attic cleanup and pest infestation, so sought an estimate. Sean, a very professional guy assessed and came up with a 4200$ plan to essentially replace the entire attic insulation, sanitize and vacuum the place. Having taken a few exterminator estimates, I inquired about traps and rodent entry point sealing. Was told they have industrial grade vacuum cleaners that sucked up a dog from an attic (ASPCA might be interested in knowing how it wound up there) let alone squirrels & mice and once the insulation is removed, they would seal entry points from inside the attic (hard to imagine feasibility of the proposition given the lack of access). When asked about the 99$ special, was told it's simply vacuuming the attic and would not be my solution. I stall at the price, and voila, the guy gets on the phone with the office and magically comes up with a 3500$ 'deal' if I get the job done in 2 days time. I take time to review yelp reviews (and thank you google, for displaying feedback from company's home base in bay area, CA and amused to hear of the same experiences of expensive estimates & offers of dramatic discounts). Went with Protec, an Angie's List rated exterminator and got the problem resolved for 300$! In a nutshell, probably a great company if attic insulation is your issue, but not ideal for pest infestation issues. You don't need a missile where an arrow will do. read more

I could not be happier with Atticare. Atticare surpassed all expectations. I moved into my house in 2014 and after living in it for a little bit... I realize that there was a lot more work that needed to get done than first thought. I've replaced the roof and I upgraded both the downstairs and attic's HVAC (which was supposed to be high efficiency)... nevertheless, my heating and cooling bills are double all of my neighbors as per the utility company. That being said, I had some work to do in the attic and realized how absolutely disgusting everything was not to mention how old it was. So I called Atticare for a quote... and they came almost immediately and gave an estimate which was better than I expected. They set up a time which was very convenient and almost immediate. We went over all of the problems and he did not try to upsell me but I wanted everything BETTER... A lot BETTER... And that's what I got. They came on time and all of the workers were very friendly and polite. They draped off all of the rooms that would be affected so that dust and dirt would not go throughout the house. They finished the job in one day. They vacuumed out everything. No more bugs, no more nails and staples from the new roof lying around, no more rodent waste, and a clean new look... Not to mention in the past couple of days, the heat has not kicked on nearly as often in the middle of the night because of inefficiency. I am a very satisfied customer. Thank you. read more

Atticare was great, I highly recommend you use them, and ask for Jorge in particular. Jorge went out of his way to follow up with me, insulating my basement sills with foam board and expanding foam. Now my basement and attic are in great shape and my wife and I are at ease knowing that animals can't get in, and that our house is clean from top to bottom. The details: My wife and I bought a house that hadn't been maintained in the last 60 or so years. When we looked up in the attic for the first time we were disgusted by how bad the attic insulation was. Besides being only rated R11, it was filled with squirrel, mouse and raccoon droppings. We called Atticare because they seemed to the best in the business for removing old dirty insulation and installing new insulation in an attic. We met with Jorge who did an inspection of the house and gave us the price for the job. Within a week he had a crew removing the old insulation, adding new fiberglass batted insulation, creating a plywood walkway and storage space in the attic, and insulating the basement sills. When we go into the attic now, its incredibly clean. You have no idea how good it is to know that there are no animals in your house, and that there are no hidden raccoon or mouse droppings. Once again, I can't recommend atticare enough, they're customer service is great. I absolutely recommend Jorge (ask him about what he can do for your basement too). read more

DO NOT USE Atticare! Atticare does not stand behind their service. A picture is worth a thousand words. Picture posted below. Atticare installed insulation in my attic on June 5, 2020. When I next turned on the air conditioner two weeks' later, the HVAC was not cooling the house. In fact, it was the beginning of the heat wave and it was 90 degrees in the house! Unbearable. I called Atticare and customer service told me, "not their problem." I next called an HVAC company who showed up in an hour and who identified the problem. The HVAC technician explained that 25 feet of the HVAC return had been removed and the remaining return had been tucked into itself. Part of Atticare's sales pitch is the before and after pictures of the project. There are before and after pictures clearly showing the return missing following the insulation done by Atticare. I followed up with Atticare requesting reimburse and was directed to upper management. I was speaking with Malama Togia, Director of HR and Accounting, 714-423-6447. She did not call back when she said she would on several different occasions and in our last conversation where she promised to reply to me today, I did not hear back. As it is, Atticare refused to reimburse me for the emergency they created. Atticare did not stand behind their service. DO NOT USE Atticare. Please, call the next company on your list, this large company is not to be trusted. read more

I recently had my Attic cleared out, sanitized, old insulation removed, and new insulation installed, the work was done by the Atticare Team. The entire operation was done in one day (and I have a full house Attic). From the phone call to set up the initial meeting with Bob, who explained everything to me in detail, and very good understanding of the requirements I had for the Attic, and ideas on how to achieve it. He described the procedures and each step, he also explained the different types of insulation. He was never pushy or made me feel like I was being pressured. He was a pleasure to work with. The entire process from the meeting with Bob to the completion of the clearing, cleaning, insulating done by Alberto Santana and his team was seamless. Alberto was at the house when he said they would be there and their work was professional and courteous. At each step of the process Alberto showed me the progress and how it looked. Being a retired First Sergeant in the U.S. Army I was impressed with the timely manner and attention to detail that Alberto and his team showed, in completing the job. They bagged all debris and old insulation so there was no trash left in the house. When it comes to star rating this company get 5 from me, and comes highly recommended, and the price beat other competitors! OUTSTANDING JOB!!! read more

Amazing company from the initial intake, to the in-home assessment, to the actual work and post work follow-up. I am completely blown away by this organization and the amount of pride they take in their work. Ronnie visited our house to provide a detailed assessment and quote. He was thorough, knowledgeable and didn't try to sell us anything we didn't need. He took the time to answer every question we had and we had lots. On the day the work was to begin, Victor and his crew arrived promptly, prepped, re-explained what they would do and worked tirelessly for 2 days. The entire team treated my home as if it was their own. They performed the work flawlessly taking the time to do things correctly - even in areas where most homeowners would never look. They removed all insulation, vacuumed the attic until it was immaculate, sanitized the area, went all over the attic and exterior of the house to rodent and squirrel proof and then laid new insulation. Remarkable difference. They left my house cleaner than they found it. I had some concerns about price when I accepted the job. Having seen the work performed, I would honestly pay double. The reviews are spot on - these guys are the absolute state of the industry. Thanks all! read more

I contacted Atticare to remove and replace old insulation in my attic. Marllon came out to give me an estimate and was very thorough in explaining the process. After getting multiple estimates I decided to go with Atticare because they were professional and I trusted their process. (Not to mention their great reviews) I was able to choose the date for the appointment that worked for me. I utilized their financing option which is run by a third party. I received 6 months of interest free payments. Jesus and his crew of 4 men came to complete the removal and installation process. Jesus determined the best place to put the vacuum would be through the bedroom window. Him and his crew moved the storage bins that were in there to the front room out of the way. They laid down plastic to protect the room. While in the attic, Jesus encountered an problem with one of the beams. This was something that was not fixed properly from the previous owners that I was not aware of. He informed me about the situation and went above and beyond by nailing the beam and ensuring that it was safe. After cleaning up you couldn't tell that they were there. I am 100% satisfied with Atticare and highly recommend them! read more

Marlon was a great sales rep. Came out on a Sunday! I original called because I wanted to cleanup my attic for some storage. When Marlon came by he told me that my insulation was all destroyed by a rodent in both attics, which he assumed it was a squirrel. He explained the scope of work, which was to remove old insulation on both attics, replace both attic with R30 insulation, installed some board for extra storage in the main attic only and Rodent proofing will be completed. There is a 1 year warranty for the new insulation and rodent proofing. If anything was to get destroyed, they would come out within that one year no charge. I felt real comfortable I was SOLD two days later. I spoke to Sean General manager regarding the finance. He gave me a few options, which I wasn't to satisfied. After googling the company Aqua Finance Inc had bad reviews so I decided to pay out of pocket. Which is why I could not give the other star for a perfect rating. Julian and his crew began the home improvement work! Everything that Marlon said was completed. After the job was completed, I said this was definitely worth every penny! The crew guys worked very hard. Great team work! read more

Our church and adjacent pastor's residence had a ridiculous bat infestation problem. Once the bats were eradicated by a pest control service, we were left with such a mess of potentially toxic guano (bat excrement) that the unhealthy smell was pungent and obvious throughout the entire structures. After receiving astronomical quotes from the two (2) largest remediation companies in the area I discovered Atticare. Bob Pisillo did a full survey of the situation (over 3500 sq ft of attic space to cover of which was mostly blown insulation) and provided a quote that seemed too good to be true. Bob's presentation of how the work would be carried out told me the services were legitimate and we decided to green-light the job. After completion and surveying the work, we were blown away by the service provided, incredibly grateful to have found Atticare and work with Bob & his crew. They were able to complete the large job in only a few days. All the foul smelling insulation (both blown in and batt-rolled) were removed and replaced with new. The smell was gone, there was no mess left behind by the crew and the price was what Bob had quoted. Thank you Bob and Atticare. read more

We hired Atticare to re-insulate our attics. We have an older split-level home and there was a 3-5-degree difference in the temperatures of the lower vs. upper levels. We interviewed three different contractors, each of whom told us different ways to solve the problem. From the first meeting with Bob at Atticare, we knew that this company was professional: Bob walked us through the entire process and gave us a very reasonable price to rip out the old insulation and install new. The team that did the work was also very professional, did exactly what was in the contract and was exceptionally clean. We were very happy with the job when it was finished. The real return was, though, what happened the day after the installation was complete: within 24 hours, the temperature difference was gone and we've even been able to begin turning down our thermostat because the upstairs is now warmer than the downstairs. Atticare solved our problem and we're looking forward to saving on our utility bills! Thanks to Bob, Victor and the entire Atticare team! Great job and we would be happy to both recommend and use them again. read more