Mike and Amber are absolutely INCREDIBLE! They helped us buy our first home back in February, and…read morewe could not have asked for a better experience. From sitting down with us to walk through what to expect in the process, to weeding through the MLS to find homes that fit our needs, and ultimately helping us to close on our perfect home! Mike and Amber went above and beyond to make sure that we understood everything that was happening at every stage of the home buying process, working around our crazy schedules so we could talk in depth about any questions we had along the way. I wouldn't hesitate for a second to recommend them to anyone looking for an amazing real estate team in the Valley!

I've bought and sold with Mike and Amber, they were great to work with…read more Very professional, helpful, responsive. And gave great responses to everyone of my questions! Also great with giving updates too!

Desiree Hoekstra was absolutely outstanding throughout our entire home closing process. She was…read moreprofessional, knowledgeable, and incredibly organized from start to finish. Her communication was excellent--she kept us informed every step of the way, answered every question promptly, and made what could have been a stressful process feel smooth and effortless. Even with a very tight timeline, Desiree stayed on top of every detail and worked seamlessly with everyone involved to ensure we closed on time. Her attention to detail, responsiveness, and commitment to outstanding customer service truly set her apart. If you're buying or selling a home, I highly recommend Desiree Hoelstra and the team at American Title Service. She made the entire experience easy, efficient, and enjoyable. Thank you for going above and beyond!

5 star title company! I have been working as a lender and sending them all of my business because…read morethey give the best pricing and deals for my clients. Their service is impeccable and I have nothing but great things to say about them! Tracy Riffe and Cynthia Scheiern are AWESOME! Definitely try and work with those two ladies!! Tracy even did my home and she was fantastic with her communication.

It's hard to find the words to express how impressed we were with the quality of service we…read morereceived from the Gillette Team. We've never been one to put much faith in Agents, but the Gillette Team really changed our view on what a positive difference "effective and competent" representation can make. Our home was sold, and then fell through in the eleventh hour when there was an underwriting issue with the buyer's lender... That's when Shannon rose to the occasion, and through her extensive network was able to present alternative lending options to the buyer - and got them the lending they needed. Shannon understood how important getting our home sold on schedule was to our family, as we moved out of state, and if she hadn't found alternative lending, valuable time would have been lost, and at great additional expense to our family since our new home out of state had a hard closing date. Thank you to Shannon for making it all possible. The Gillette Team is a 'Class Act", and it's with great enthusiasm we recommend them to anyone looking to sell their existing home, purchase their next home, or both. A++ service and follow-through! Thank you Gillette TEAM! Alan and Kate, Tempe, AZ

"Not only did she find us a home, she set us on track for a better life."--J(&J)…read more After many months in our new home, we can't give enough compliments and thanks to Shannon Gillette and to ourselves for finding her. The choice of an agent can be a tough one because so much bullshit can be avoided when you have a good one. Shannon = Beyond good. We came to Phoenix a little over a year ago with the expectation of being renters for a number of years--until we met Shannon. We = Jonny & Jimmy. After we looked at a number of rentals, and went through two other agents who did not see our needs as the priority we felt they ought to be, we found Shannon and emailed her about a home to rent. Within two minutes Shannon responded to my query. Lightning speed! (insert double lightning bolt emoji here) This set the precedent for all future communication between us. Which is what you want in real estate. No matter the time of day, Shannon made us feel like we were her number one clients and treated us as equal partners. You know, like, how some people talk more to one person than the other? Well, she didn't do that. She valued us both, heard us both. The rental market then, inflated and overrun with desperate renters, who often found themselves in line with 6-20 other applications scared us. With this truth, Shannon empathized and because of her relationship with a trusted lender, she knew about an unbelievable program designed for people like us--soon-to-be-first-time home buyers. "There's a program available right now in which you can own your home for less than it will cost to get into a rental. I promise you. It is real." In total dismay, yet elated, we trusted her and began the process of buying our first home. A process filled with many ups and downs, twists, turns and mini-heartbreaks--all of which lead us to a house--perfect for us in more ways than we imagined. With each passing day, week, month, we love our house more as we continue to beautify and make it our own. Now, instead of paying someone else's mortgage, we build equity and form deep relationships with our community. In no small way, Shannon played a key role in our moving from impoverished renters--to strong homebuyers. Sounds dramatic? Well, it is. That's why. As a result of owning a home, our credit scores have improved making us more financially mobile. From lower interest rates on existing debt to better rates on insurance for our cars and home, we see improvements all around. The gratefulness we feel for crossing paths with Shannon never goes unsaid. We recommend her to all we meet and some, not hearing us for whatever reason, have tried other agents and at their agent's lack of knowledge and we watch their frustration mount--to the bursting point. And then we shake our heads, and say the same damn thing, "Why didn't they just go with Shannon?" Shannon let us set our budget, and never made us feel uncomfortable with it, never pushed us to spend more like agents often do. She put in our hands the tools to choose the neighborhoods we wanted to explore, often driving at least 1.5 hours each way to show us a home. Her lightning-speed responses ensured we never missed opportunities. Her knowledge, vast and detailed, along with her ability to educate us along the way inspired the confidence we needed to endure a few months of tricky negotiations, which led us to the best possible place. Even though we come from different backgrounds and beliefs, like, she had no idea what Mercury Retrograde was nor the havoc it it can cause, she encouraged us nonetheless when we felt disparaged and celebrated with us when it was all complete, keys handed over with basketfuls of treats and toys for our pups. Shannon = Magic. Without a doubt.

Excellent service from Marcy Herring at American Title Service Agency!…read morePhil from Express Cash Flow

In 30 years of doing real estate, after hundreds of escrows, this is the 2nd worst experience I…read morehave had with a title company. There are so many wonderful title companies and COMPETENT escrow officers, I do not see how this company and employees exist! All through escrow we dealt exclusively with Nikki Watson and Debbie Falletta. Then all of a sudden today ONLY, enter Chrissy Hughes. NO COMMUNICATION BETWEEN THEM OR TO US AS TO WHO SHE WAS OR WHY THE SWITCH! They did not follow updates or instructions and created a totally unecessary day from hell for me and others. They also never bothered to call me or my client to tell us we had recorded, after me asking by email and a phone call to them this morning to CALL ME when recorded. NEVER EVER TRUST YOUR ESCROW TO THESE INCOMPETENT PEOPLE. They will make it an awful time for you agents, the buyers and sellers.

Diane is one of the kindest people I have met in Arizona and the BEST realtor I have had the…read morepleasure of working with. She helped me sell my home in Mesa, giving me great advice and assistance on how to stage the house for showings. When different offers came in, she gave her honest opinion of what she thought and explained the "catch" with each of them (like super low-ball cash offers.) In under two weeks, we received a great offer and were able to move forward with the closing of the house. I love that Diane keeps in touch from time to time, to say happy birthday or check in on my, now 2 year old, daughter. My experience with Diane was so wonderful, that I reached out to her a second time when I was ready to purchase another home. Again, she was of great assistance. And though it took a little longer to find the right home, she did it. She found a beautiful home that I could now raise my little family in. Diane is definitely above the rest. Her knowledge, experience, and thoughtfulness makes for a positive home-buying or home-selling experience. When I'm ready for the next move, I will most definitely reach out to her! Thank you Diane!!!

Diane is the best!! We recently hired Diane to sell our…read morehome in queen creek. We live out of state and had a very limited time in Arizona to get our home on the market. We called Diane on a Friday afternoon, she was at our home in twenty minutes and she was prepared and already had a list of the comps in the area. She was very nice, friendly, and helpful. Once we met Diane we knew she was the right person for the job. She had our home listed the next day and continued to work hard all weekend so we could get back home to california. She had our home sold the following week!! It was only on the market for 8 days! Diane continued to go above and beyond during the selling process. She was always there to answer any questions I had and to help in any way she could. She kept me informed of everything that was going on every step of the way. She even sent us a very nice "thank you" gift after our home was sold. Our experience with Diane was BY FAR the best experience we have ever had with a realtor!! I highly recommend Diane for all your real estate needs, You won't be disappointed. Thank you again Diane!

Neema was extremely professional and courteous and only thought of our needs and what was in our…read morebest interests. Neema is the best realtor agent I have ever had the pleasure in working with and I would 100% refer her to my friends and family! Neema is extremely knowledgeable of how the realty field works and was able to address all of our questions and concerns and if there was something she didn't know she took the time to find the answer for us. Neema now has a life long client!

"Neema Enriquez was great! Very personable and prompt through our home buying experience. She made…read moreeverything easy and upfront. She was happy to answer any questions we had, and gave great explanations throughout the process. We would definitely recommend Neema to our friends and family."

Nick is the best real estate professional you'll find! As first time buyers, we had been hesitant…read moreto enter the market for some time as it seemed like such a big step. Nick made the process easier than we could have imagined. He helped us find the perfect place at a great value with tons of potential/upside. He embraced the vision we had for our first home and was able to help us make it a reality. He was knowledgeable about each step of the closing process and had great connections in the valley area to help with lending, inspections, and all the other important aspects of a transaction. I would recommend Nick to anyone looking to buy or sell their home, you won't be disappointed!

Kristine D and company have been taking care of us for yours. We've worked with realtors in 4…read moredifferent states and the service here is second to none. Every need is anticipated for and well taken care of. they offer great direction with mortgages as well, have worked about 6 deals with the company they referred me to years ago. they have taken amazing care of everyone we ever sent to them. They care about building relationships as much as selling the home...which as it turns out, helps in selling homes!!!

A few things in a tough experience as a first time buyer.....this was a relocation sale which was…read moremy realtors first. My loan did not close as a result of my bank making errors not being timely with paperwork but nevertheless the ball was dropped on the communication aspect with my "team". With a 78k loan on a house this should've been smooth as butter..... Dylan with the Chader team was a great realtor as far as traveling with me to see many houses in different towns throughout Phoenix. He was very flexible with meeting me at various houses that were far across towns (Chandler , Maricopa, Casa Grande). However, the houses he was picking were not exactly what I was looking for. In fact, the primary houses I was considering on purchasing or made offers on I actually found on my own. The house I actually bought I found. I'm quite happy with my purchase but I found that I would end up making my own list of houses and having him to let me in more or less. Also the negotiating skills were sub par in my experience. I understand that all realtors want the sale. I've had this experience with realtors in the past. I come up with an offer that's well below the asking price of the seller and I am advised against it. I offer it anyway and the seller actually came down every time. In this particular case the asking price was fair for the house. I came in with an offer 10k lower than asking price. They moved down 1k I made another couple offers. Then I made a mistake which my realtor should've caught considering he's working for me. I didn't think about closing costs as a first time buyer of a home. So my last offer was 168k with closing costs in response to them coming down to 169k..... After making a verbal agreement it was later that night I explained to my realtor that I could've just paid what they asked and they probably would've covered closing costs (as this is customary) So I explained this to Dylan and he replied that we verbally agreed so it's too late. So if my realtor was paying attention to the negotiation and looked out for me as a client, he couldve said hey just pay asking because you'll actually pay more by paying 168k and closing costs. Overall, my experience with the chader team gets a generous 2 stars due to my realtors flexibility and timeliness.... however the negotiation skills , representation and attention to what the buyer is looking for need to improve a bit.