PMI PHX Gateway has been terrible to work with--particularly our liaison, Amanda Jasso. We lived in…read morethe home for seven years, and PMI took over our lease at some point. In our view, we were excellent tenants: we invested about $2,000 of our own money into improvements, maintained the property well, and treated it like our own. When we moved out, we made a strong effort to leave the home in great condition. We deep cleaned, patched walls, had carpets professionally cleaned, and even hired an additional cleaning service. Was it perfect? No--but it was in FAR better condition than when we moved in, especially considering normal wear and tear over seven years. The move-out process is where things went wrong. Communication from PMI was poor, only one of the parties involved received move-out instructions, I personally never got anything. Apparently, they require keys to be hand-delivered to their office in Gilbert--over an hour each way from the home in NW Glendale. This seems like a ridiculous request being that most people have jobs and PMI only seems to be open during business hours M-Th. However, had I known, I would have figured it out. We vacated the home on time, left the keys inside, and secured the property. The following morning, I received a call from Amanda, who was rude, sarcastic, and unprofessional. Without even getting any background information, she immediately began threatened legal action if the keys were not hand-delivered that same day, which was not feasible due to my work schedule. I promptly paid to have the keys delivered in overnight mail, and they arrived within 48 hours (I missed the cutoff for next-day delivery). Despite this, PMI escalated the situation to an attorney, who filed an eviction notice--even though we had already fully moved out on time. They then deducted attorney fees directly from our security deposit, leaving us no opportunity to dispute the charges. This seems unjustified and criminal to me. There was no effort on Amanda's part to try and fully understand the situation or amend it in an amicable way. She went straight to aggression and legal threats. Overall, we were responsible, long-term tenants who fulfilled our obligations to the best of our knowledge, only to be treated very poorly during move-out with unjustified additional fees. If you are a property owner considering PMI PHX Gateway or looking to rent a property, I would strongly advise looking elsewhere.

They kept $800 of our security deposit for bogus reasons that could have been resolved if we had…read morebeen notified. We spent 2 years in this crappy house while our home was being built because rent prices are so outrageous. Do NOT rent from them.

HUGE SHOUTOUT to the awesome duo Ron Lombardino and Lee Pasko who helped me buy a beautiful piece…read moreof land in my budget. Ron and Lee made the entire process worry and stress free. They were incredibly informative and I felt like they had my back every step of the way. Ron and Lee came out and walked the land with me and Ron even drove way out of his way today just to cut the chain on my gate For your AZ real estate needs use these guys, I highly recommend them.

"I purchased a home a few weeks ago, and several issues came to light immediately after closing…read morethat were not disclosed to me. When I moved in, the kitchen had no power, and I later learned that electrical work had been done improperly. The home also had a strong odor that was attributed to the carpet. I was told the carpet had been replaced, but when I removed it, the subfloor underneath was heavily soiled with pet urine and had not been treated before installation. This is my first home, and I have already incurred approximately $9,000 in unexpected repairs and remediation costs, which I had to borrow from family. I feel that the condition of the property was not accurately represented to me during the transaction. My attorney advised me that I could pursue legal action, but at this time I prefer to file a formal complaint with the appropriate real estate board. I am requesting that the lockbox be removed from my property immediately. I believe transparency is essential in real estate transactions, and I want to ensure that other buyers do not go through what I experienced." . "JAKE FRITZ" 'john fritz" JAKEFRITZ.REALTOR. is what he goes under. Stay far away from. He's trouble. If you read this. You know this is. The one with the kid and Joey showed me the home before Amr came in the picture. My agent was so straight up and honest. That's why I had him.

We are more then happy to share our experience with Phil Shaver GO SOLD Realty team. Phil has been…read moreinvolved with four real estate transactions with our family in the last few years and we would like to tell you what to expect when Phil interviews to represent you. Phil is your everyday normal guy on the outside and has a great personality and demeanor. Inside Phil is a wealth of knowledge that he pulls from to market and complete your transaction. But, most of all Phil listens to you and truly cares about his clients families. He listens to his prospective clients and then shares his data with them. When it comes to pricing your home you have the final say but Phil will share the most current market data available and provide you his opinion of over 17 years of being in the ever changing Arizona marketplace. If you do go with Phil Shaver GO SOLD Real Estate Team you absolutely won't be disappointed. Phil and Paige will go to work and provide you with unmatched service & updates every step of the way. If your like my wife and I, you usually think of questions at all times of the day. I must say that happened more then a few times and there absolutely WAS NOT a time when we felt like we were being neglected or ignored like many agents will do once you have signed a contract to list your home. Instead, We really felt we received world class treatment and could not be happier. Oh, and the best part...Our house sold on showing #2 within a few days of listing. Needless to say, my family couldn't be more satisfied start to finish with the honesty, integrity and all around quality person to recommend to others. BOTTOM LINE... If you call PHIL SHAVER GO SOLD REALTY YOU WILL NOT BE DISAPPOINTED. Thank you Phil & Paige! Michael and Diane H.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

Desiree Hoekstra was absolutely outstanding throughout our entire home closing process. She was…read moreprofessional, knowledgeable, and incredibly organized from start to finish. Her communication was excellent--she kept us informed every step of the way, answered every question promptly, and made what could have been a stressful process feel smooth and effortless. Even with a very tight timeline, Desiree stayed on top of every detail and worked seamlessly with everyone involved to ensure we closed on time. Her attention to detail, responsiveness, and commitment to outstanding customer service truly set her apart. If you're buying or selling a home, I highly recommend Desiree Hoelstra and the team at American Title Service. She made the entire experience easy, efficient, and enjoyable. Thank you for going above and beyond!

5 star title company! I have been working as a lender and sending them all of my business because…read morethey give the best pricing and deals for my clients. Their service is impeccable and I have nothing but great things to say about them! Tracy Riffe and Cynthia Scheiern are AWESOME! Definitely try and work with those two ladies!! Tracy even did my home and she was fantastic with her communication.

Brandon was extremely helpful in finding our family a reduced rate with our car insurance. We are…read morepaying less and receiving MORE benefits than we previously did (such as rental reimbursement and glass coverage). This is saying a lot as we have 3 teen drivers! He also helped us pay less on our homeowners policy. The process was seamless and I have great relief knowing a professional has had eyes on this important financial piece of our puzzle. Thank you Brandon!

I've always been an entrepreneur so health insurance has always been a challenge. A friend…read moreconnected us to Ryan and he was the best!! He laid out all our options so we could compare and gave us great advice for what would work best for our family. It was great to speak to someone who does this everyday and we can count on as our business grows.

amazing!!! thank you!!! Appreciate your kindness and ability to schedule so quickly! Will use in…read morethe future!!!

From the owner: In addition to my Notary Public services, I have worked as a Loan Signing agent, executing loan…read moredocuments such as buyer/seller, HELOC, and Re-fi packages. I've trained and completed notary signing courses and certifications such as Notary2Pro, Loan Signing System, NotaryStars, and Notary Essentials training through the NNA (National Notary Association), and look forward to more!

United Brokers Group... The Culture!, The People!, The Energy!…read more I look forward to my visits to United Brokers Group!. I leave there in such a great mood, re-vitalized, re-energized, ready for any thing the market can toss my way. The agents are so upbeat!, they are always willing to share their time, ideas and professionalism with others. When you do business with an agent from UBG you are actually doing business with the entire organization. If there is an issue, or complication with a deal they discuss it and work it out to the clients best interest. You have a Mastermind of Brokers / Realtors, hundreds of years of combined experience working for you. Because of a promotion, I don't get there as often as I have in the past. I miss that. I really do. Heidi Quigley has to be the most ethical, RESPA compliant broker that I have ever met!. Perhaps she may ask a lot of her agents, but they are grateful at the end of the day to know she has their back, and is preventing them from losing their livelihood. The Managing Broker Laurie McDonnell, and Managing Review Broker Tracey Mosegard are very sharp and assets to the organization. Every deal that goes through the United Brokers Group has 5-8 sets of eyes carefully reading through it to ensure the client, agent, and brokerage are all protected. . The President Jeff Sutherlin... I need to find his source of energy! He puts in a full day of work (10+ hours); then has volunteer community, and church activities of 20+ hours a week and still has family time. How? I don't know but I am envious of that. Paul Guenther Area Sales Manager Magnus Title Agency paul.guenther@magnustitle.com The opinions expressed in the post are those of the author only, and are not necessarily endorsed by the author's company or affiliated businesses. Any data provided is deemed accurate but not guaranteed.

New to the Phoenix market and looking to get a new home? Or, are you looking to sell your current…read morehome and buy a new home. Give UBG a call! Dean Carver, Christie Ellis, Jim Hunt and Cathy Swan are some of the UBG STARS that can make your dreams come true! Kevin Cash - All Good Shutter and Blind

Our experiences with Better Choice Homes has been absolutely phenomenal. We are relocating from the…read moreEast, so, learning quickly about the Ahwatukee, Tempe, Mesa, Chandler and Gilbert areas quickly was very important. BJ Gremillion was very thorough in explaining helpful, interesting aspects of each of these communities as was Aaron Wheeler who also accompanied us when BJ had pre-existing commitments. If I could use three words to describe the dedication of the Better Choice Homes team, including Teagan Mindak and Brad Young, these include "extremely customer focused." When we located the home which we bought, BJ was especially helpful in analyzing comps vis-a-vis our prospective purchase; in negotiating the inclusion of a brand new refrigerator and installation/replacement of missing sun shades; in resolving items building inspection items which the seller had ignored and which needed to be resolved prior to closing; and, finally, in negotiating a fourteen thousand dollar reduction in the ratified price when it was apparent that the home needed a full roof replacement, including undelayment and tiles; and in recommending trusted contractors to help. BJ took time to help move a stalled mortgage process along. As a result of a mortgage company caused delay in closing, he suggested that we submit an addendum which obligated the owner to maintain their liability insurance during the time when they had a hold-over tenancy due to the need for re-scheduling their moving date. The entire team has been a pleasure and a lot of fun to work with. When things don't go exactly as planned having a great sense of humor helps helps a lot. BJ has this sense of humor and a very welcome light touch. He helped smooth out the rough moments, was able to help us look on the bright side of things during difficult moments,and literally hung-in there with us from the very start to the recording of the deed. He also responded patiently to all emails, to all texts, and to all phone calls which is remarkable. We can't say enough great things about the Better Choice Homes team, and, in particular, about BJ. They are the kind of people whom you would choose as friends. They are highly professional. They do their homework. They care about their clients, and, without being asked they go well over and above what you would normally hope to receive from real estate professionals. It never occurred to us think that we would receive a year's paid homeowner's warranty, but, that's exactly what they presented as a thank you for our business. We recommend them without the slightest hesitation and without any reservation. We look forward to staying in touch with them into the foreseeable future. And, we will tell everyone we know about the great experience which we have had with them in our relocation to Arizona.

Good afternoon Lee…read more... I just now was able to get to my mailbox and to my displeasure I saw the deposit check from you guys. I guess I am just shocked to see the amount. I'm not saying there shouldn't have been any money deducted, but I don't feel like we left the home in that horrible of shape. We were there for 3+ years. You hardly heard from us. We were good renters. We even paid rent each month in full amount even though we weren't working due to Covid. We had no issues with anything about the house or BCH. We cleaned the carpets yearly. We went above and beyond to keep the house our home. The reason we decided to leave is to downsize and to give my daughter a backyard. I feel like since we gave our 30 day notice, we weren't important to you at all. Our refrigerator went out on a Saturday, sent a maintenance issue that night, and did not get a response til Monday afternoon. Then finally someone came out on Wednesday stating we need a new fridge ( like no crap). I feel like we weren't a priority and getting us a fridge was not a priority to you at all. I feel like you just shrugged it off because we were leaving. We also lost $250 of food because of your lack of urgency. I don't feel like as renters or people we deserved to be treated that way. To be honest this has been eating at me for awhile now. Yes..... seeing the amount of refund was a shock to me and the amount provoked me to write this email, but as I am writing this, I am more pissed off about how we were treated at the end of the month than anything else. Better Choice Homes will never be seen to me as a good company in my eyes. This company we rent from now is far more superior than you all are. Sincerely, Mark Gottschalk and Mindee Lee *** We will make sure anyone we know would never use this company to rent from.

Tom was great from the start to when I closed the sale of the house. I meet him at my house and he…read morewent over all the things I could do to help sell the house. From pointing out repairs and giving me the names of people that could do the work for me. If I had any questions (and I did) he would give me a straight answer. He showed the house to a number of people and after each showing Tom would get back to me and let me know what the people liked and disliked about the property. This helped for setting the price so the house would sell. He was there for me every step in the process of selling the house. He makes it seem so easy but I know Tom put in a lot of time selling my house. I was able to contacts him by phone/text/email. I would highly recommend Tom to anyone that needs a hard working and honest Realtor.

Right from the start we were impressed AND we feel very fortunate to have found him!…read more Tom is a true professional and straight shooter, he keeps things on the up and up, nothing hidden. Tom is very knowledgeable! He always provided us with accurate, timely follow through which only enhanced our belief in him! Anytime we had a question(s) no matter large or small Tom always made himself available and would patiently answer our questions. We will definitely recommend Tom to anyone who is looking for a first- class professional real estate agent. Thank you Tom!

10/10, 5 STARS, I can't recommend them enough! Mark and Mickie are a valuable team to utilize when…read moresearching for and buying a new home. Despite having owned and sold two homes prior, we didn't really know where to start with a new construction and we relied heavily on their expertise and advice to get us started and through the process with our builder. I truly believe we had a relatively smooth build due to Mark and Mickie's presence with the builder project managers and sales office. We had so many questions during the build process and both Mark and Mickie were able to answer them quickly and effectively. Their skill also helped us make better informed choices that will ultimately provide us a higher return on our investment. Without the Newman's, I fear we would have not allocated our money optimally towards options and possibly overspent in the wrong areas. Mickie's eye for design, general cost of upgrades and knowledge of what sells a home helped us make the overwhelming fast-paced two-day design center appointments much easier and cost-effective. After our pre-drywall inspection, we had a serious concern brought to our attention and Mark was persistent in getting the matter addressed by the project managers and was able to reach a resolution to ensure our safety. I would never want to build a home without realtor help. There were many instances throughout the process where we wondered, "Is this normal?" and Mark and Mickie were both right there to tell us yes or no, and if no, they followed up on our behalf, which really saved our sanity. We are so thankful we had this honest, hardworking and personable team on our side.

Working with Mark Newman was hands down the best real estate experience we could have imagined --…read moreand this was our very first home purchase. From start to finish, Mark went so far above and beyond! Mark was referred to us by family, and now we understand why everyone raves about him. He combines deep market knowledge with genuine care and integrity. Buying your first home can be overwhelming, especially doing it from out of state, but Mark made the process seamless. He was proactive with updates, incredibly responsive to every question (no matter how small), and always ten steps ahead in anticipating what we might need. What really stood out was how much Mark truly advocates for his clients. He didn't just help us find a house -- he guided us through inspections, offered honest advice at every decision point, and connected us with trusted local resources. His professionalism is top‑tier, but he also has such a warm, personal touch that made us feel supported and confident every step of the way. If you're looking for an experienced, trustworthy, and genuinely kind realtor who will treat your purchase or sale like it's his own, look no further than Mark Newman. We would recommend him without hesitation to anyone we know. He made our very first home‑buying experience exciting, smooth, and truly memorable -- and we are beyond grateful. Thank  you, Mark, for helping us find our first home!