Good afternoon Lee…read more... I just now was able to get to my mailbox and to my displeasure I saw the deposit check from you guys. I guess I am just shocked to see the amount. I'm not saying there shouldn't have been any money deducted, but I don't feel like we left the home in that horrible of shape. We were there for 3+ years. You hardly heard from us. We were good renters. We even paid rent each month in full amount even though we weren't working due to Covid. We had no issues with anything about the house or BCH. We cleaned the carpets yearly. We went above and beyond to keep the house our home. The reason we decided to leave is to downsize and to give my daughter a backyard. I feel like since we gave our 30 day notice, we weren't important to you at all. Our refrigerator went out on a Saturday, sent a maintenance issue that night, and did not get a response til Monday afternoon. Then finally someone came out on Wednesday stating we need a new fridge ( like no crap). I feel like we weren't a priority and getting us a fridge was not a priority to you at all. I feel like you just shrugged it off because we were leaving. We also lost $250 of food because of your lack of urgency. I don't feel like as renters or people we deserved to be treated that way. To be honest this has been eating at me for awhile now. Yes..... seeing the amount of refund was a shock to me and the amount provoked me to write this email, but as I am writing this, I am more pissed off about how we were treated at the end of the month than anything else. Better Choice Homes will never be seen to me as a good company in my eyes. This company we rent from now is far more superior than you all are. Sincerely, Mark Gottschalk and Mindee Lee *** We will make sure anyone we know would never use this company to rent from.

Better choice homes is helping me for more than 2 years now to manage my rental property. They have…read morebeen very professional and exceed my expectations. They are very quick and they have an amazing staff. Lee is the manager for my property and she really does an amazing job. They use all sorts of automated online portals for managing service requests and payments etc. They also have resources to fix anything needed in the house at reasonable cost. I highly recommend them based on my personal experience.

I would strongly caution anyone considering Get Multifamily Property Management…read more Before moving out, I followed every instruction provided. I had the carpets professionally cleaned, had the condo professionally cleaned, and returned the property in excellent condition. I also returned the keys via their Dropbox on May 26, 2026. Under Arizona law, I should have received my itemized list of deductions and the remainder of my security deposit within the required timeframe. Instead, I spent weeks trying to get a response, making 30+ phone calls and sending numerous emails with little to no communication. On July 3, 2026, they finally responded to one of my emails, stating that my security deposit was on its way. As of July 19, 2026, I still have not received it, and they have once again stopped responding to my emails and voicemails. At this point, I have no choice but to pursue the legal remedies available to me. This entire experience has been incredibly frustrating and unprofessional. 3+ years of being a great tenant, paying on, or prior to the 1st of the month, and this is the treatment I received. Good communication and timely handling of security deposits are basic responsibilities of a property management company. Unfortunately, that was not my experience with Get Multifamily Property Management.

We have Truly Loved GetMulti property management. They have taken great care in our property…read more Customer service is superb! We have a beloved family home and have had a not so good tenant as most homes know this can happen. But they have taken care of matters that can be EXTREMELY stressful. Thank You GM lets get it "2025"

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

Screen better so tenants aren't drug dealers and terrorizing neighbors! Also, not replacing carpet,…read morehalf assing cleaning and not replacing filters and not fixing a rental is ridiculous, especially when asking exuberant rental prices! Also when neighbors call to alert you to violations hanging up on them is not a good business practice!

Stay Away from them. They breach contracts and don't care about you or your investment nor the…read moretenants. Go anywhere but here.

Laura was great. Very knowledgeable, took the time to answer all my questions and concerns. I feel…read morevery relieved to have her manage my property. she took the time to assure me I was comfortable in my decision. Very prompt in answering questions and returning phone calls.

I'm so thankful having Laura. She is so helpful to me in renting a place which I can call home. The…read moreproperty which I looked at is so amazing, I look forward to moving in real soon.

bad service... bad communication... every thing is bad .... They post houses for rent that is…read morealready rented and they ask you to apply for it

Not a real company, do not do business with them, especially Lance. They have admittedly caused…read moredamage to a unit below them and have not reimbursed for damages. In addition, they have not returned emails or phone calls. Extremely unprofessional.

Sumerae has been incredible to speak with and has answered a ton of questions for me. Looking…read moreforward to working with the team! Thank you!

My experience with Rosenbaum Reality group was very disappointing.I have photographs Receipts…read moretranscript emails,and other documention showing the condition of the property.When i moved out and my security deposit was withheld.I was dealing with the death of my daughter. I'm not sharing that for sympathy, but to explain the circumstances and how difficult it was to try resolve things.Months later the group responded to my earlier review,,(Which now i understand it was for SHOW AND TELL) saying they soory for the experience I had and to reach out so they could look into and work towards a resolution.I reached out.But instead of a resolution the progress turn into more unanswered calls and a long wait Reaching out again brought up unwanted emotions created by this organization. Am sharing this experience so prospective renters or future employers can be informed of my situation..People should carefully document the conditions of rental properties keep the records and all copies of communication throught the tenancy..

Great management company would recommend them to anybody. Fast friendly, very efficient. Honesty is…read morea big word for them which they are the books always look spot on.

Awful company with absolutely no integrity to take care of their customers. The company's motto is…read more"People Really Matter." This statement couldn't be any further from the truth. Overly high assessments, very ridiculous enforcement of policies , and compete lackluster customer support. You are just a number to them. Pay your dues and move along. If you have a question or problem, no chance!

Ashford helped me rent out my property, they go above and beyond. I am really impressed with the…read morecommunication and professionalism. They have and continue to meet all of my expectations. It's a pleasure working with Chrys & Kim, they really know their stuff! We are delighted to recommend Ashford!

Best management in our years of owning rental properties from VA to WA to AZ. Hire them!read more

Nope. Horrible customer service. Takes 8 days to get a simple bill... does not return emails or…read morephone calls.

The guy who runs this company is the worst I have ever had to deal with. We have needed HOA…read moredocuments from him several times and he is ALWAYS out of state compliance and prevents our transactions from closing. He refuses to admit he is in the wrong and eventually blocks your number and you have no way to get a hold of him without getting creative. I feel so bad for the people who have to deal with him on a regular basis.