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    Helios Property Management

    4.2 (5 reviews)
    Closed 9:30 am - 4:30 pm

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    Response time

    6 hours

    Response rate

    100%

    Services - Helios Property Management

    Property management

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    Recommended Reviews - Helios Property Management

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    8 months ago

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    1 year ago

    Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any issues. Highly recommended!

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    2 years ago

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    Lance B.

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    3 years ago

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    Lance B.

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    4 years ago

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    Lance B.

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    Ask the Community - Helios Property Management

    How does one become a vendor for all your service requests?

    The best place to start the conversation is to email our Operator, Silvana, at silvana@helios.rent. I hope that helps!

    Don’t See Your Question? Ask Away!

    Fort Lowell Realty & Property Management

    Fort Lowell Realty & Property Management

    (36 reviews)

    I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

    I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

    Boxer Property

    Boxer Property

    (9 reviews)

    I am writing this review based on my recent experience leasing an office space with this…read moreorganization, specifically at their Lakeside Center property in Phoenix. My leasing agent was MaryLou Rogers, and she provided an outstanding level of service to me. Regarding MaryLou, she was very pleasant and energetic. She followed up with my request to view a couple of office spaces within 5 minutes of my online request. In addition to the prompt follow up, I was scheduled to view the office spaces that same day. MaryLou was courteous and professional throughout my visit to the property. She explained, in detail, how Lakeside Center can meet the needs of our growing company. After my walk-through of the property, and informative dialogue with MaryLou, we decided to make this our new location.

    For weeks now there has been something dead in the ceiling. Since April 13th the smell was…read morehorrific, the office Management Company Boxer has done nothing. As of April 5, 2026 there is a faint smell in my personal office. Now the office two doors down has flesh flies and regular flies all over their office. This is extremely dangerous and unhealthy as rodents carry diseases, but management has done nothing about it nor even hired a company to get it out wherever it is. We have all been feeling unwell with headaches, nausea, etc.. Absolutely nothing is being done about this and everything falls upon death ears. Our office is at 10000 N. 31st Avenue, Phoenix, Arizona 85051. Then you call the Boxer Corporate Office and you cannot speak to anyone. I was told to do a Maintenance request, but nothing will be done. This situation is outrageous and if the Boxer leasing employees do not care about anything that doesn't affect them. Stay away. This is just the icing on the cake. They haven't even bothered to come to our office to discuss the situation not even once, that is how much they care about their tenants.

    Helios Property Management - propertymgmt - Updated May 2026

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