James and his Century 21 team are excellent. Follow up, professionalism, and demonstrated care for…read morewhat they do. If you need a professional property manager. I highly recommend James amd Century 21 Property Management.

From the owner: Call (623) 633-7224 for a free property evaluation for your residential or commercial property. read more

Wrongfully charged on my security deposit for car parts allegedly left in trash cans -- the cans…read morewere empty at move-out and no evidence or date was ever given. When I disputed the charge, agent Susan went silent for over two weeks despite multiple follow-up emails. Poor communication and questionable charges make this company hard to recommend.

We found a house to rent only to find out it was posted too early on Zillow. We were told it would…read morebe available in a few weeks. So, we went back and noticed the house was on Zillow for about 2 weeks and thought it was strange such a great home / location was still not rented. We decided to give it a try. 1) When we were scheduled to see the home, a gentleman showed up, let us in and then told us to just close the door when done and he will come back and return later to lock it back up. No one showed us around, no one discussed fees, move in costs etc.. 2) When we showed interest in the home, we were texted links by Tabor without any instructions on their process or how many other applicants were in front of us. After $90 later, the application and $60 pet profile were submitted. We also sent pay stubs and IDs as asked. 3) We had to email asking the status of our application only to be told, the checks we sent showed less than our application. No, they were not. They read the dates wrong and my husband's check was for 2 weeks and the other check was his commission check. If they would have looked at the YTD, they would be able to calculate his monthly earnings matched our application. 4). They wanted our current landlords contact info. When asked if this was the last step and asked for assurance we were going to move forward with a contract once they called the landlord, they went dark. I had explained that we did not want to cause any riffs with the current landlord as we have (hubby 13 years as a tenant) had a good rapport with the landlord. I emailed and texted.... no reply. Guess they just wanted our $150. I wonder if they know the $3200 rent would have benefitted them more. We had the gut feeling something was off, so we then just decided to let this one go. Stay away from these people.

We are so pleased with the service we receive from Elizabeth and her team. They are great at…read morecommunicating with us and we love that they have a great response time. We find that they are fair with their fees, and they are very clear with what they charge and when. We would highly recommend using their company whether you are tenant or a landlord. They are very professional and very knowledgeable.

From the owner: - Copper Valley Property Management stands out as the premier choice for managing your long term…read moresingle-family rental house, condo or small apartment complex offering unparalleled expertise and dedication to your property's success. - With years of experience in the real estate industry, our team understands the unique needs of homeowners and tenants alike, ensuring a seamless and stress-free rental experience. - From thorough tenant screening to proactive maintenance, Copper Valley Property Management takes care of every aspect of property management with professionalism and attention to detail. - Our commitment to transparent communication means you'll always stay informed about your property's performance and any necessary maintenance or updates. - By entrusting your single-family rental house to Copper Valley, you're choosing a partner dedicated to maximizing your investment's profitability while preserving its long-term value. - With Copper Valley Property Management, your rental property isn't just managed; it's nurtured and optimized for success in every way possible.

We just signed our renewal for a 3rd year to live in our rental house and we couldn't be happier!…read more We love our neighborhood and love living in a large house with a pool. Our goal is to purchase a house by the end of this lease and it's super convenient that Shane our property manager is also a real estate broker and can help us with the transition AND transaction. Renting a house is a bit more expensive than renting an apartment but for a family of 4 an apartment just doesn't work for us. AZ Home Renters has been super easy to deal with, out rent just comes out of our account automatically on the 1st so we are never late and we can submit work orders online if something needs repaired. If we ever need anything we can call Shane directly on his cell phone, we've never been able to do that with any other management companies we've rented from.

From the owner: AZ Home Renters LLC is focused on your needs. We will manage your rental for you or if you are…read morelooking for a new place to live, our Phoenix, AZ Property Management services can help! Call us today.

Overall, I have had a good experience with Progress Residential. The process of moving into my new…read morehome was smooth, and I am happy with the property. I appreciate the support and services provided. I look forward to continuing to have a positive experience as a resident.

How a company can be so absolutely awful is unfathomable to me! My 24-year-old daughter passed away…read morein November from cancer. She left behind a 5-year-old daughter, who lived in a rental property managed by Progress Residential with her father after she passed. The father did not pay the rent even though we provided him with funds to do so and fled the home, leaving our granddaughters' and daughter's personal belongings behind. The father left the child with her grandparents and disappeared, knowing he was soon getting evicted. When trying to obtain our grandchild's property, Progress Residential decided we could not have access and stated that these personal items, our daughters' and granddaughters ' belongings, would be thrown out in a few weeks. I have provided the company with her death certificate and other documents, but as my daughter did not have a will, they are making me file with the court. I now have to fly to Arizona, file with the court, and wait 6 months or more for access to a baby blanket, an urn necklace, Christmas ornaments, and sentimental mementos that are of no value, but are priceless to me and my grandaughter, even after repeatedly asking for any option to ensure my daughter's remains and every physical memory my granddaughter has left of her mother is not lost forever, including walking through with a representative of the company and my granddaughter to get these small things. Their replies are cold, absolutely immoral, and ridiculous. What are they losing by giving us these small things instead of throwing them out after the father never comes to retrieve them by a certain date? Not to mention that I had to call back every day just to get an email telling me to contact them, which has left me with less than a week to file paperwork I didn't even know I would need. They are literally trying to make it impossible for us, for no legal reason other than spite.

I've been working with this company for a number of years…read more They are friendly and courteous, I would highly recommend working with them on your next rental property. Because, they definitely are the best.

It pains me to write this review because my initial experience with this company was so promising…read more After the first property I viewed went to another prospect who was paying 6 months rent upfront (understandable) | was invited to apply for a different property managed by this company. I viewed the property, loved it, and applied. I was told the listing would be removed which it wasn't. I didn't see this as a big deal since I hadn't signed a lease yet. Fast forward to a week later, I have been completely ghosted. I have constantly had to hound the realtors for responses and updates. I was told yesterday I would be sent a lease to sign, but once again I didn't receive it. I reached out to the woman I was working with as well as her partner today, and still no response. This has been such a disappointing experience, bringing me nearly to tears as I wrote this review. I lost out on other properties waiting and waiting for responses from this company and believing their promises. For this reason, I would caution any prospective renters before applying to any properties managed by Basin.

Ronit and Karen Urman have taken excellent care of my needs in a variety of transactions and…read moreservices. First, Ronit helped lease my investment property. I tried to manage the property from out of state, when the responsibilities became too much, I was able to hire Ronit to manage it for a very reasonable monthly fee. Ronit and Karen helped my husband and me with the purchase of a property in the Coronado historic neighborhood in central Phoenix. The search and negotiation were challenging, and they were up to the task. Ronit also was our agent on the sale of our investment property. We received a cash offer above asking, with no inspections or contingencies. The sale was painless and very profitable. I highly recommend Ronit, Karen, and the Urman team. They offer concierge level service and I will continue to invest in real estate with the Urman's as my trusted advisors.

We are current tenants and are very grateful to work with Urman Enterprises. They are professional,…read morefriendly, and very attentive to our/the home's needs. Anything that goes wrong in the home is quickly attended to and fixed. Although we will eventually buy, we have appreciated the professionalism and comfort they have brought us in the crazy 2021-2022 rental market. You are in good hands with Urman Enterprises!

We had the most memorable experience here at Sage, our leasing agent Jessica was extremely helpful…read morewith our application process. My partner and I have a 4 year old daughter and she was very thoughtful towards her, offering her snacks and some coloring sheets to keep her occupied which was a big help for us. That being said she was very personable with all of us! We definitely are looking forward to moving into these beautiful apartments!

As someone relocating to Arizona in Summer 2025, I was on a search for a new apartment and came…read moreacross Sage Apartments. My journey crashed before it could even begin... 1. I am disappointed by the inability to actually speak with a human being while having to fight your way through customer service/AI support; a "middle man" team that cannot answer questions about the property or are limited in what they can answer. 2. The support/AI service center takes your information to pass onto the leasing agent(s) but even that is not properly relayed and you will be repeating yourself to exhaustion. Redundancy and more time wasted. 3. It takes days for anyone to contact you and when you call the office, and fight your way through the phone tree, property management never answers the phone. NEVER. I spent days calling during my initial inquiry and the phone just rings. Now, imagine if you wanted to apply for an apartment but you can't get someone on phone, but if you finally do, the unit you might be interested will be gone by then. Also, keep in mind that they have a NORTH & a SOUTH sides of their property so be aware of this as one side is older than the other. 4. Their website is very limiting, while you can see floor plans and photos of the property, they didn't have any virtual tour videos of the floor plans during my initial website visit (this has now changed within days since but they only show two models). A property should show ALL floor plans for transparency regardless of availability. Many people rely on virtual videos when they cannot visit a property directly, and they may not apply for an apartment sight unseen. Now, in between this time, I kept getting the same generic email messages: first was Carmina, then someone named Sage who ironically shares the same name as the property. More marketing emails of encouragement to visit their site and look at floor plans. 5. When I finally did get an actual response from a leasing agent, it was from Jessica days later. She was nice enough to answer my questions via email and offered to send me videos of the floor plans that interest me. I responded to Jessica on 5/16 requesting to see videos of the selected floor plans but never got a response. Yet, the support/AI center bombards you with repeat auto generated marketing emails that become annoying over time. Then, on 5/22, a new email from Jessica and again, a generic marketing message encouraging me to look at their floor plans, visit their website, apply online, etc. Again, no follow up to the videos she was supposed to send me, something she offered to do. My communication went completely disregarded to date. This was a clear indication that customer service is poor but also eye opening to know that it's a property I quickly lost interest in. By this point, I became too frustrated with my attempts to research this property. I sent a final email eliminating Sage Apartments from future interest as too much time was wasted and in the end it got me nowhere. I ended up choosing a different property elsewhere. ..and after having read reviews from past and present tenants, I'm glad I chose not to consider this property. I understand there's good and bad with any property but this one has been the worst experience from a research perspective.

Kim made my transition of moving in easier than I ever experienced previously. The office is quick…read moreto respond to messages left and answer any questions or concerns you may have This office and its staff are professionals and do not leave you hanging without answers. Best Property Management Company to date for me! Thank you Kim!

I rented from Valentine Property Management for three years, and if I could do it over again, I…read morewould have listened to the one star reviews. Unfortunately, my experience ended up matching many of them. Our first impression should have been a red flag. We were charged a rekey fee, yet we were handed old, mismatched keys at move-in. Our lease also listed two garage remotes, but we only received one. The first time I ever met anyone from Valentine in person wasn't during move-in or any property inspection it was about 2 1/2 years into my lease when I had to hand-deliver a cashier's check. They claimed one of my rent checks had insufficient funds even though my bank records showed the money had been withdrawn and then returned. I emailed them the documentation, but they still charged me a $50 returned-check fee and required future payments to be made by cashier's check. It didn't matter what the bank records showed. Every maintenance request seemed to result in waiting a week or more just for a shady handyman to come out and put a temporary bandage on the problem instead of actually fixing it. Ironically, Valentine had no problem entering the home once a year to conduct inspections and photograph virtually every room, inside and out. Yet when it came time to move out, they never offered a pre-move-out inspection or gave us an opportunity to identify and correct any issues before assessing charges. They were willing to document everything during the tenancy but not provide tenants with the same opportunity to avoid unnecessary move out expenses. The move out process was by far the worst part. I touched up a few small paint areas using a can of paint that had been left inside the home, assuming it was the correct paint. It wasn't an exact match, and instead of touching up those areas, they charged nearly $2,000 to repaint the entire house. They also attempted to charge me to replace an entire refrigerator because of a small dent. Replacing a perfectly functional appliance over cosmetic damage is completely unreasonable. Individually, these issues are frustrating. Together, they left me with the impression that the goal was to find every possible reason to charge departing tenants as much as possible rather than apply reasonable standards for normal wear and tear. After my experience, I started reading more of the one star reviews. It was surprising how many people described nearly identical situations. When so many unrelated tenants tell the same story, it becomes difficult to ignore the pattern. I would never rent from Valentine Property Management again, and if you're a property owner considering hiring them, I'd encourage you to read the negative reviews carefully before making that decision. Good reviews can be bought....