Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Every transaction we've made with Gluch has been a 10/10 experience, especially working with…read moreGarett. It is not lost on us the time and genuine care he and the team put into making sure we were advocated for and we're forever grateful!

Marshall dines is a great realtor. He took his time to understand what I was looking for in a home…read more He never rushed me or pressured me into a home that I did not want or could not afford. He is also very thorough on investigating the location, neighborhood, Builder. He won't sugar coat anything. He's the perfect realtor for buying or selling a home and I highly recommend him. You won't be disappointed. He's also very easy to get ahold hold of and speak with and will make time for you. He also has a law background and prior lawyer so he knows the legal jargon and laws to help you out. Bonus. Use Marshall dines for your next home purchase or sell.

Thee best agent. I've had many interactions with real estate agents and Marshall is as good as…read morethey get. Whether you are selling or buying this is the guy to choose. Constantly communicative, timely responses, extremely knowledgeable, approachable, takes the time to explain any process and the reasoning behind it and truly cares about finding you the right house or a buyer who is ready, able and qualified! I'm sticking with this guy and you should too! Thank you Marshall!

Hal did an excellent job on surveying our boundaries and easements on our property perimeters with…read morea neighbor. He was efficient, knowledgeable, prompt, professional and cordial. Highly recommended.

I reached out to several surveyors before I found Hal and Jackie. They were straightforward,…read morepersonable and extremely experienced. They delivered in a timely manner. They did a boundaries and topo survey of my property. I am thankful for them both and I highly recommend to anybody who is seeking professional surveying services. Hal knows his stuff!!!

My wife and I recently purchased our first ever home and had Matt represent us. As first time…read morebuyers, there is so much information coming at you at once so you need an expert in their trade who can explain and help action what's required. Matt expertise was on show from the second we spoke to him. His wealth of knowledge surrounding homes, local area, tradesman and the house buying process gave my wife and I confidence we needed to make the transaction happen. His communication was exceptional, his understanding of the mortgage process was phenomenal, he was always extremely punctual and his customer service was by FAR the best we'd experienced from any realtor. We used all his connections to get the plumbing, roof, home survey and landscaping evaluated and they were all fantastic. I honestly could not recommend Matt enough!!

Matthew is great, he is very attentive and willing to go above and beyond for his clients. We have…read moreused him for 2 moves now and can't imaging using anyone else. He is very knowledgeable and is willing to help get any answers you may need. Excellent experience and I would recommend him to everyone!

Almost 3 years ago, we began shopping for a condo in Sun City. I inquired about one we had seen on…read morethe internet (realtor.com). Rich was prompt in replying to my inquiry. We were NOT high end buyers and Rich understood that and was fine with it. Long story short....after about a 3 month period of looking at various condos, one was found. He understood what we were looking for and the budget we had to work with. Mission accomplished! Thank you Rich for sticking with us. You put a LOT of time and effort in to find what we wanted within our budget. If you are buying or selling, visit with Rich. We thank you for all your help!!

From the owner: Don't hesitate to call Arizona Premier Agents "The Richard Egly Team" in Litchfield Park, AZ. We…read moreare committed to your satisfaction. Call us today.

We hired Adam for a company event to do headshots of our employees. He was very professional,…read morearriving early, brought an assistant, and had the red background we requested, as well as all the lighting and equipment he needed. He provided proofs for me to review, then sent me a link to download the photos from his site. He takes credit cards through Square, which made payment easy. Everything went wonderfully, before, during, and after the event. Adam communicates well and is reliable, and provides quality work at a reasonable fee. I highly recommend him!

Adam did a awesome job on my headshots. Not only did he deliver high quality photographs, he…read moredelivered them promptly like he said he would. I was in contact with Adam throughout the entire process. I received a preview of what I was paying for before he was done and was extremely pleased with his work. I definitely recommend Adam, and look forward to working with him again in the future.

We just finished a 3 year property management relationship with Joseph and his team at Desert…read moreDimension Properties and couldn't be happier. Since we were moving overseas, we were looking for a full service property management firm that could not only handle the renting and management of our property, but could also deal with the majority of the mundane tasks required of a landlord. I am happy to say Joseph and team came through. DDP knew we would be absentee owners and set everything up so the process worked perfectly. They helped us get the property set up for rental, with all the proper legal entities. They found our tenants in just 6 weeks and managed the entire process end to end. Small repairs were managed by DDP with notification to us via email as to the issues, as was previously agreed. For larger issues (we agreed on a threshold of $500), they were very proactive in reaching out to us to explain the issue and provide resolutions. They were proactive at every turn. We also used DDP to handle the sale of our property and they did a great job there as well. Joseph worked with us to get the property on the market at the right time, keeping an eye on neighborhood comps, so that we could catch the market while it was hot. That resulted in our property only having to be listed for a couple months before we received a very good offer. Joseph and team helped us through a very aggressive close timeline (3 weeks, and we are in Europe!) by managing the entire close process for us with the buyers title company. I can't recommend Joseph and DDP enough!

I am coming up on one year of having my one rental property managed by Desert Dimensions. After…read moremanaging it myself for two years and experiencing some common challenges firsthand, I was thankful to have the guidance of Desert Dimensions to transition to a new phase and I am now enjoying having the property in the capable hands of great people and great processes. Here's to many more years to come!