PMI PHX Gateway has been terrible to work with--particularly our liaison, Amanda Jasso. We lived in…read morethe home for seven years, and PMI took over our lease at some point. In our view, we were excellent tenants: we invested about $2,000 of our own money into improvements, maintained the property well, and treated it like our own. When we moved out, we made a strong effort to leave the home in great condition. We deep cleaned, patched walls, had carpets professionally cleaned, and even hired an additional cleaning service. Was it perfect? No--but it was in FAR better condition than when we moved in, especially considering normal wear and tear over seven years. The move-out process is where things went wrong. Communication from PMI was poor, only one of the parties involved received move-out instructions, I personally never got anything. Apparently, they require keys to be hand-delivered to their office in Gilbert--over an hour each way from the home in NW Glendale. This seems like a ridiculous request being that most people have jobs and PMI only seems to be open during business hours M-Th. However, had I known, I would have figured it out. We vacated the home on time, left the keys inside, and secured the property. The following morning, I received a call from Amanda, who was rude, sarcastic, and unprofessional. Without even getting any background information, she immediately began threatened legal action if the keys were not hand-delivered that same day, which was not feasible due to my work schedule. I promptly paid to have the keys delivered in overnight mail, and they arrived within 48 hours (I missed the cutoff for next-day delivery). Despite this, PMI escalated the situation to an attorney, who filed an eviction notice--even though we had already fully moved out on time. They then deducted attorney fees directly from our security deposit, leaving us no opportunity to dispute the charges. This seems unjustified and criminal to me. There was no effort on Amanda's part to try and fully understand the situation or amend it in an amicable way. She went straight to aggression and legal threats. Overall, we were responsible, long-term tenants who fulfilled our obligations to the best of our knowledge, only to be treated very poorly during move-out with unjustified additional fees. If you are a property owner considering PMI PHX Gateway or looking to rent a property, I would strongly advise looking elsewhere.

They kept $800 of our security deposit for bogus reasons that could have been resolved if we had…read morebeen notified. We spent 2 years in this crappy house while our home was being built because rent prices are so outrageous. Do NOT rent from them.

"I purchased a home a few weeks ago, and several issues came to light immediately after closing…read morethat were not disclosed to me. When I moved in, the kitchen had no power, and I later learned that electrical work had been done improperly. The home also had a strong odor that was attributed to the carpet. I was told the carpet had been replaced, but when I removed it, the subfloor underneath was heavily soiled with pet urine and had not been treated before installation. This is my first home, and I have already incurred approximately $9,000 in unexpected repairs and remediation costs, which I had to borrow from family. I feel that the condition of the property was not accurately represented to me during the transaction. My attorney advised me that I could pursue legal action, but at this time I prefer to file a formal complaint with the appropriate real estate board. I am requesting that the lockbox be removed from my property immediately. I believe transparency is essential in real estate transactions, and I want to ensure that other buyers do not go through what I experienced." . "JAKE FRITZ" 'john fritz" JAKEFRITZ.REALTOR. is what he goes under. Stay far away from. He's trouble. If you read this. You know this is. The one with the kid and Joey showed me the home before Amr came in the picture. My agent was so straight up and honest. That's why I had him.

I got a home from John Fritz or he goes by Jake Frits. He lied to my face when I saw a home. I…read morewould've never got this home from him. He's one of them guys who would lie to you just sell a home. Now I have to spend over 10k plus because he was not honest with and it was my first home. It was up to me. He would never sell a home Az Again. One side of my family owns over 700 million in industrial real estate across the US and also 100 million in Az. When I told them what happen. They're not happen with HIM. So if anyone reads this. My best advice. I would look for someone else. I am calling the state about seeing If I can get license taken so he doesn't it anymore else. I ask him one thing. "Don't screw me because I can buy any house with the letter I have. Now I'm looking at a ton of money to get it fixed, and he had to do tell me what's wrong with the home. I had to close to find to out.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

i would never use this guy. phil shaver is a royal bullshitter jackass as i interacted with him…read moreawhile back. i am also a veteran. after talking over the phone 20 minutes. hes a pothic misleading jackass. all these stupid questions about my home. he never offer me a cash price so i ended the call and conversation. beware

5 star title company! I have been working as a lender and sending them all of my business because…read morethey give the best pricing and deals for my clients. Their service is impeccable and I have nothing but great things to say about them! Tracy Riffe and Cynthia Scheiern are AWESOME! Definitely try and work with those two ladies!! Tracy even did my home and she was fantastic with her communication.

I used this company to close one of my properties in AZ a few years ago, and I bought title…read moreinsurance policy from this company to protect possible title issues. I reported to them some issues recently, and it took them 3 days to think about it and told me that they could not any thing nor give any suggestions. they are supposed to know something about title, but they don't. Very unprofessional and lack of knowledge about title.

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

We were looking to refinance and wanted the best possible rate while working with someone we could…read moretrust to truly have our best interests in mind. Brian made that easy--he was incredibly responsive, attentive, and thoughtful throughout the entire process. He took the time to understand our needs, helped us secure a great rate, and made sure we felt confident every step of the way. Now we feel at peace knowing we made a wise financial decision, saved money, and actually enjoyed the experience along the way.

I have known Patrick for over 15 years and was extremely satisfied by the excellent professional…read moreservice he provided. After a terrible and sudden loss that left me with a family property that I needed to sell, I reached out to Patrick looking for help. From a distance (as I live in another state) with Patrick's professional service and expertise in real estate, within only a few weeks of listing the property and discussing a few different options between cash investment offers and retail listing, we were able to sell the home as is and closed within 10 days. His experience and expertise made the process so simple and seamless especially for someone that has no background in real estate whatsoever. I would highly recommend Patrick and his team at Cap Core to assist you with your real estate needs whether you are looking to sell or buy!

Very agreeable and professional. Sold my property in less than a week at list price.read more

amazing!!! thank you!!! Appreciate your kindness and ability to schedule so quickly! Will use in…read morethe future!!!

From the owner: In addition to my Notary Public services, I have worked as a Loan Signing agent, executing loan…read moredocuments such as buyer/seller, HELOC, and Re-fi packages. I've trained and completed notary signing courses and certifications such as Notary2Pro, Loan Signing System, NotaryStars, and Notary Essentials training through the NNA (National Notary Association), and look forward to more!

New to the Phoenix market and looking to get a new home? Or, are you looking to sell your current…read morehome and buy a new home. Give UBG a call! Dean Carver, Christie Ellis, Jim Hunt and Cathy Swan are some of the UBG STARS that can make your dreams come true! Kevin Cash - All Good Shutter and Blind

United Brokers Group... The Culture!, The People!, The Energy!…read more I look forward to my visits to United Brokers Group!. I leave there in such a great mood, re-vitalized, re-energized, ready for any thing the market can toss my way. The agents are so upbeat!, they are always willing to share their time, ideas and professionalism with others. When you do business with an agent from UBG you are actually doing business with the entire organization. If there is an issue, or complication with a deal they discuss it and work it out to the clients best interest. You have a Mastermind of Brokers / Realtors, hundreds of years of combined experience working for you. Because of a promotion, I don't get there as often as I have in the past. I miss that. I really do. Heidi Quigley has to be the most ethical, RESPA compliant broker that I have ever met!. Perhaps she may ask a lot of her agents, but they are grateful at the end of the day to know she has their back, and is preventing them from losing their livelihood. The Managing Broker Laurie McDonnell, and Managing Review Broker Tracey Mosegard are very sharp and assets to the organization. Every deal that goes through the United Brokers Group has 5-8 sets of eyes carefully reading through it to ensure the client, agent, and brokerage are all protected. . The President Jeff Sutherlin... I need to find his source of energy! He puts in a full day of work (10+ hours); then has volunteer community, and church activities of 20+ hours a week and still has family time. How? I don't know but I am envious of that. Paul Guenther Area Sales Manager Magnus Title Agency paul.guenther@magnustitle.com The opinions expressed in the post are those of the author only, and are not necessarily endorsed by the author's company or affiliated businesses. Any data provided is deemed accurate but not guaranteed.

Good afternoon Lee…read more... I just now was able to get to my mailbox and to my displeasure I saw the deposit check from you guys. I guess I am just shocked to see the amount. I'm not saying there shouldn't have been any money deducted, but I don't feel like we left the home in that horrible of shape. We were there for 3+ years. You hardly heard from us. We were good renters. We even paid rent each month in full amount even though we weren't working due to Covid. We had no issues with anything about the house or BCH. We cleaned the carpets yearly. We went above and beyond to keep the house our home. The reason we decided to leave is to downsize and to give my daughter a backyard. I feel like since we gave our 30 day notice, we weren't important to you at all. Our refrigerator went out on a Saturday, sent a maintenance issue that night, and did not get a response til Monday afternoon. Then finally someone came out on Wednesday stating we need a new fridge ( like no crap). I feel like we weren't a priority and getting us a fridge was not a priority to you at all. I feel like you just shrugged it off because we were leaving. We also lost $250 of food because of your lack of urgency. I don't feel like as renters or people we deserved to be treated that way. To be honest this has been eating at me for awhile now. Yes..... seeing the amount of refund was a shock to me and the amount provoked me to write this email, but as I am writing this, I am more pissed off about how we were treated at the end of the month than anything else. Better Choice Homes will never be seen to me as a good company in my eyes. This company we rent from now is far more superior than you all are. Sincerely, Mark Gottschalk and Mindee Lee *** We will make sure anyone we know would never use this company to rent from.

Better choice homes is helping me for more than 2 years now to manage my rental property. They have…read morebeen very professional and exceed my expectations. They are very quick and they have an amazing staff. Lee is the manager for my property and she really does an amazing job. They use all sorts of automated online portals for managing service requests and payments etc. They also have resources to fix anything needed in the house at reasonable cost. I highly recommend them based on my personal experience.

Right from the start we were impressed AND we feel very fortunate to have found him!…read more Tom is a true professional and straight shooter, he keeps things on the up and up, nothing hidden. Tom is very knowledgeable! He always provided us with accurate, timely follow through which only enhanced our belief in him! Anytime we had a question(s) no matter large or small Tom always made himself available and would patiently answer our questions. We will definitely recommend Tom to anyone who is looking for a first- class professional real estate agent. Thank you Tom!

Tom, Thank you so much for stopping by yesterday to check on…read moreus and our new home. We really do appreciate the homemade cookies. Thanks again! Bobby and Grace Arosemena