Excellent service 5 star…read moreWould definitely recommend this company. Very professional and uses the finest materials made in USA.

Good costumer service and solid work. They are good with what they do…read more I would recommend them to anyone.

From the day they installed our system Modern misting has bent over backwards to accommodate our…read moreneeds!!! Thanks to Ryan and your entire staff!!! Paul and Stephanie Hinson

Ryan, Kimberly, Adam & Jeremiah are awesome. Misting systems run in this family so go with the…read morepros. Install was timely and took a little more than half a day. Adam did an excellent job explaining the operation of the system and maintenance. The install was clean and professional and with no negative impact to the shade structure and landscaping. Definitely a 5 star experience!

Grossly over charge for routine service. When challenged Ms Jackson claimed she accidentally…read moredoubled billed. Did not furnish a check off list of duties not performed. $150 equipment check up turned out to be $341. Entered private security guard gate to property using my name, unauthorised with no appointment.

I had my system installed by microcool,the service installer I believe was named Juan. He was very…read moreknowledgeable and did an excellent job. The whole company has been amazing and I recommend them to all my friends.

Patrick went and looked at my house and gave me a bid for cleaning the windows and screens inside…read moreand out. He showed up at the scheduled time, went in with his crew of 5 and got the job completed very quickly and efficiently. They cleaned the screens as well as the windows that were up high from the vaulted ceiling.

We have a house in La Quinta where the water is really bad; it's very hard, has a strong odor of…read morechlorine, and tastes awful. Our pets won't even drink the tap water! After seeing many of our fixtures and appliances ruined and constantly battling mineral deposits in the showers and sinks, we decided to install both a water conditioner and filtration (reverse osmosis system). After getting several bids from different vendors, we decided that Vance, at Desert Water Conditioning, after the best solution for a great price. We did a significant amount of research and thought we knew exactly what we wanted, which was a whole house reverse osmosis system. After learning those systems can cause leeching of the cooper pipers and small leaks, we decided the Hague Water Max system, a water conditioner and reverse osmosis system, was the best choice for us. From the initial meeting, it was clear Vance knew what he was talking about. His expertise continued through the installation, which was flawless. He made repeated calls to ensure our system was working properly and offered to come back to the house and make any necessary adjustments. As others have mentioned, he is a plumber and can fix just about any water/pipe related issue, which is a great bonus! Vance made a stressful project stress-free and installed a water solution that ensures we have both safe and great tasting water! He is a pleasure to work with and we will definitely have him back for other projects!

Ryan and his team consistently demonstrated professionalism at level rarely seen these days. They…read moredid what they said they would do and they did it when they said they would do it. On the rare occasion when things changed, Ryan or one of his team was in contact with me to let me know what was going on. When issues with the permits came up as they often do, they handled them efficiently and effectively. Rarer still, when something went slightly askew that could have been avoided, Ryan took complete responsibility, and we were back on track instantly. Most importantly, we are delighted with the result! This is a good group of professionals, folks, give them your business. You won't be sorry.

Worker was driving their truck, merging on to 10 freeway yesterday, I moved over one lane so he had…read moreroom to merge but was not going fast enough for his liking. Cut me off, laid on horn, swerved back in front of me to teach me a lesson I assume. Real A-hole. White guy with a buzz cut. Pretty aggressive for such a nonissue. I would never let someone I know is that unhinged in my home. Judge people by how they act when no one is looking. Not an employee I would want to represent my business.

At first I thought my sister was crazy for agreeing to let Teserra do her backyard at Cotino in…read moreRancho Mirage while her house was under construction. She wanted it finished when she moved in March which ended up to be a fabulous idea. I thought the price was outrageous however after seeing the amount of time and work her project took before, during , and after I agree this was the only way to go. The amount of money was justified by the scope of the project. They are the only ones that Disney allows to landscape in the community. Good choice by Disney. They have a Beautiful design center if you would like to be a part of the process. If not, they are capable of planning your project. My sister lived out of town so I worked with Graham and Gregory for many days just in the planning stage because my sister has a very large lot somewhat pie shaped and hard to figure out. She did not want a pool just two separate water features. Gregory was very patient with the plans and plant selection. We even met him at their nursery to pick out all the trees and plants! And Graham is such a nice man , extremely knowledgeable, and he tries very hard to please and always comes through on his word. My sister and I are thrilled with her yard and customer service from every last person who worked on her project at Teserra . All,pictures were taken the first week so plants need time to grow Thank you Teressa

After being told by a pool "professional" that I needed a new pump, I was delighted that Tesera…read moretechnician Fernando was able to detect the real problem. One that didn't require a total overhaul. He saved the day and me QUITE a bit of money. This was my second experience with this company, both times true ethics and honesty were on display. I'd recommend Fernando and his company to anyone needing pool repair. As an ol' lady, I appreciate that there was no unnecessary up-selling or attempt to "get one over" on me.

No call back. No email back. Multiple attempts at reaching them for a quote on my sprinkler system…read morefor a new property (pretty big job). They old me to send them my plans, my information on the house then disappeared. I do NOT recommend this place. What a disappointment. We went with another company and they were fabulous. They responded within 1 day, had a quote to me in 2 days, and submitted the proper permits to the city within a week! NOW that is how business is done. Stay away.

After coming back from being closed for covid we needed both extinguishers serviced. we call other…read moreplaces like desert fire who had previously serviced us , they would schedule and then no show, the no showed several times. We were getting ready for our insurance renewal and need someone to come and actually show up and KORD did that. They were great, on time and cheaper then what we paid before. I was impressed that they gave a time and stuck to it while being the better price. Thanks for getting me serviced and my insurance inspection went through like a breeze.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Jonathan came over and installed my new Smart Thermostat. He knew all the known brand models…read moreavailable and guided me through the phone application, wi-fi and setup process. I thank owner Roy for sending me his best field tech, who is also a Service Manager. We have been using Priority One for many years, and they offer a great value in the desert.

This company is amazing. Not only are they super responsive and able to come out on a moment's…read morenotice, but they are all really, really nice people too. And that goes a long way in my book. I have a short term rental in Palm Desert and the other night my guest called me to tell me the A/C wasn't blowing at all. I called Paul Mitchell's Air Care (at 9pm by the way), and I was told they could have a tech there within 20 minutes! And, the after hours additional charge was reasonable as well. When the tech arrived, he was able to fix the issue immediately. From Bree in the office to all the techs, everyone here is top notch. I wouldn't even consider going anywhere else. They're the best!!

Paul Mitchell installed the original system. I had problems with the system failing from the start…read more This most recent problem was a control board that failed. This is a Lennox product and Lennox provided a new board. However, I had to use Paul Mitchell for the replacement. They charged me $495 for the tech to replace and configure the board, about two hours his time for the install. I found another company that has helped with HVAC work, including fixing the problems from the original Paul Mitchell installation. Unfortunately, they could not replace the board as it was a RMA from Lennox.. If you are looking for HVAC work, keep looking you can find better.