1. Desert Water Conditioning

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    Cathedral City, CA

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    Desert Water Conditioning

    4.9 (26 reviews)
    Open • Open 24 hours

    Services - Desert Water Conditioning

    Plumbing inspection

    Water purification system cleaning and maintenance

    Desert Water Conditioning Photos

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    Ask the Community - Desert Water Conditioning

    Review Highlights - Desert Water Conditioning

    “I was looking for a reverse osmosis system for our Palm Springs condo and saw Vance's service here on Yelp.”

    Mentioned in 23 reviews

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    EcoWater SoCal - Water softener

    EcoWater SoCal

    (33 reviews)

    We got assigned EcoWater SoCal after going through Costco on a water filtration system install…read morequote! Luke came out and tested our water and gave us a thorough explanation on how harsh our water was with a testing kit. We opted to go for a system that was going to best help our kid with eczema. It's only been a few days and we can already see a difference in his skin. Carlos came out or install our system and he gave us a pretty good run down on the equipment and made the install with in about 3 -4 hours!

    Ecowater is junk! Don't waste your money on this water…read moresystem. The unit is all plastic and looks/feels very cheap and not well designed. I only bought the Ecowater system because they were featured at Costco. I usually trust Costco, but I think Costco made a big mistake allowing Ecowater to advertise to its members. My Ecowater system only last 4 years and the replacement filters are super expensive. They will charge you $150 minimum to just come out to the house. I finally had enough with Ecowater when my system broke down. I called a friend who gave me the number to her water system guy. I called him up and he came over and told me that the system Ecowater installed was way too small for a house with 6 people. So, the new Water system has a larger capacity, it has a metal housing, the installation was more professional (copper pipes and the waste water pipes were installed along the house (not just running along the dirt ground like Ecowater did).... Totally different! AND it was much less expensive! About the amount that Ecowater wanted to just "FIX" my crummy, small, plastic, sloppy installed piece of junk! And... if that not enough... my new guy will come out to the house and change ALL the filters (every other year) for less than Ecowater will charge to just come out to the house and do NOTHING! Live and learn! Not everything at Costco is to be trusted!

    Sparkling Fresh Water - A 2" water softener and conditioner

    Sparkling Fresh Water

    (156 reviews)

    I had an excellent experience with Sparkling Fresh Water from beginning to end. I worked directly…read morewith Chris, the owner, and he was fantastic. He took the time to explain everything to me in detail, answered all of my questions, and gave me a very competitive price compared with the other companies I spoke with. What I appreciated most about Chris was that I never felt like I was talking to a salesperson. He was straightforward, knowledgeable, patient, and genuinely seemed interested in helping me choose the right setup for my house rather than just trying to sell me something. I came away from our conversation feeling like he was someone I could trust. Then Mario came out to do the installation, and I honestly cannot say enough good things about him. Mario was incredible. Our installation turned out to be more complicated than expected. The location we originally thought would work would have softened the water going to the outdoor hose bibs as well, which I specifically did not want because I use that water for my trees and landscaping. Mario caught this before doing the installation. Instead of just installing it where we originally planned and moving on, he stopped, explained exactly what he was seeing, and helped me figure out a better solution. He found another possible water line at the back of the house and told me he could test it first. He even reassured me that if we cut into the pipe and discovered that the plumbing wasn't routed the way we hoped, he would put everything back the way it was and wouldn't charge me for an installation that didn't work. That gave me a lot of confidence. We tested the line, and fortunately it turned out to be perfect. Within about 15 minutes, Mario was able to demonstrate exactly how the plumbing was divided: this line supplied the inside of the house, while the other line also supplied the outdoor hose bibs. That meant we could soften the entire house while leaving the outdoor water untreated, exactly how I wanted it. Mario was extremely patient, professional, knowledgeable, and just genuinely pleasant to work with. He could have easily taken the faster route, but instead he took the time to make sure the system was installed correctly for my house and my needs. That kind of attention and integrity is something I really appreciate. Between Chris taking the time to educate me and give me a fair price, and Mario going above and beyond during the installation, I couldn't be happier with my experience. Five stars without hesitation. I would absolutely recommend Sparkling Fresh Water, and a huge thank you to both Chris and Mario!

    Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

    Timo's Air Conditioning & Heating - 2020 Best of the Valley - 1st Place Winner! "Best Heating and Cooling Company"

    Timo's Air Conditioning & Heating

    (563 reviews)

    Timos was Fantastic!! I had one company come to my house…read more (since I had a coupon) and to see why my AC was not up spreed...they explained the problem ..charged me $725 only for my AC to go out again after 12 hrs... I called again.. they came back out got it running for only another 12 hours. Called again!! said it would be 10 days before the next service.... My neighbor said to call Timos which it did.. they came out right away and fixed my problem (which the other company said they had done... which was BS.....Timos had me up and running in an hour. I bought a yearly contract with them... 5 company for sure. I Highly recommend them.

    Kimberly, unfortunately your response continues to focus almost entirely on my tone during the…read moretelephone call while failing to address the core issues raised in my initial review. I still dispute your characterization that I "immediately mocked" your employee, used "aggressive language," or engaged in "abusive behavior." I was certainly upset and frustrated, and I have never denied that. I was standing in a house that had exceeded 100°F during approximately 115°F desert temperatures after your technician had just assured me that I would have functioning A/C throughout the night. The central issue concerning Nicholas has also been misstated in your response. I have never disputed that Nicholas diagnosed the Lennox S40 thermostat as the likely problem or that he placed the system into test mode. The issue is that Nicholas specifically reassured me before leaving that the A/C would continue running cold THROUGH THE NIGHT and into the following morning, until he could return with a replacement thermostat. Approximately ten minutes after he left, the system stopped because the test cycle ended. That is the critical point your response still does not address. Had Nicholas simply told me, "The system is in test mode and will only operate temporarily," there would be no dispute about what occurred. Instead, I relied upon his specific reassurance that I would have cooling throughout the night. This is the key failure here. Your response also fails to address several other important facts: * Why did the A/C stop approximately ten minutes after Nicholas left when I had just been reassured that it would continue operating throughout the night? * Why did your employee laugh while I was distressed and attempting to obtain assistance? * Why was I subsequently told by you or other management that the employee laughed because she was "nervous"? As if that excuses her unprofessional behavior... * Why was I told by Nicholas that a technician would return the following morning with a replacement thermostat, only to have that service canceled? * Why has there been no acknowledgment by Timo's that I had to obtain a hotel room for a number of nights because my house remained unbearably hot after the temporary cooling failed? Your explanation that your employee repeatedly apologized also does not address the fact that she laughed during the conversation. Regardless of whether, as you or another manager later told me, she laughed because she was "nervous," laughing while a distressed customer is explaining that he has been left without A/C in a house exceeding 100°F is inappropriate and unprofessional customer service. I also welcome your preservation of the COMPLETE telephone recording, including the entire context of the conversation, as it will reveal your employee laughing at me over the phone while I was upset while being stranded in my very hot house with no A/C. I was upset, but I strongly dispute your false characterization of my behavior as "abusive". The recording should demonstrate not only my frustration but the circumstances causing it and my repeated attempts to get assistance after the solution your technician had just assured me would last overnight failed within minutes. Timo's was certainly entitled to decide that it no longer wished to do business with me. That is not the central issue raised by my review. The issue is what occurred BEFORE that poor business decision: your technician reassured me that I would have A/C overnight; the system stopped approximately ten minutes later after he left my residence; I immediately called Timo's for help; your employee laughed during that conversation; I was left without functioning A/C in extreme desert heat and had to obtain a hotel room for several nights; and the promised replacement service was subsequently canceled. Fortunately, Comfort Air in Thousand Palms subsequently came to my home, replaced the Lennox S40 thermostat, and restored my system to normal operation. Their staff was knowledgeable, courteous, professional, and concerned about resolving the problem. I still stand by my reviews and my description of my horrible experience with Timo's Air Conditioning & Heating. Rather than continuing to falsely characterize an understandably frustrated customer as the central problem and deflecting any accountability, I would encourage Timo's to address the specific service and customer-care issues outlined above. Those issues...and how they were poorly and unprofessionally handled...are the reason I wrote my reviews.

    Desert Water Conditioning - plumbing - Updated October 2026

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