I needed a gas line split and routed to my grill. They did great work. Easy to schedule.read more

I have used Scotty Foy Plumbing for 2 emergencies - and another 3 or 4 pluming items, the latest a…read morenew toilet install. Robbie had that new toilet installed in less an hour including using a much more substantial wax ring. These men are the best. The office is excellent as is the response, workers and reasonable costs. Scotty Foy has put together an excellent team. Merry Christmas & I hope I only have "planned" service needs in the coming year! Nancy S.

We got assigned EcoWater SoCal after going through Costco on a water filtration system install…read morequote! Luke came out and tested our water and gave us a thorough explanation on how harsh our water was with a testing kit. We opted to go for a system that was going to best help our kid with eczema. It's only been a few days and we can already see a difference in his skin. Carlos came out or install our system and he gave us a pretty good run down on the equipment and made the install with in about 3 -4 hours!

Ecowater is junk! Don't waste your money on this water…read moresystem. The unit is all plastic and looks/feels very cheap and not well designed. I only bought the Ecowater system because they were featured at Costco. I usually trust Costco, but I think Costco made a big mistake allowing Ecowater to advertise to its members. My Ecowater system only last 4 years and the replacement filters are super expensive. They will charge you $150 minimum to just come out to the house. I finally had enough with Ecowater when my system broke down. I called a friend who gave me the number to her water system guy. I called him up and he came over and told me that the system Ecowater installed was way too small for a house with 6 people. So, the new Water system has a larger capacity, it has a metal housing, the installation was more professional (copper pipes and the waste water pipes were installed along the house (not just running along the dirt ground like Ecowater did).... Totally different! AND it was much less expensive! About the amount that Ecowater wanted to just "FIX" my crummy, small, plastic, sloppy installed piece of junk! And... if that not enough... my new guy will come out to the house and change ALL the filters (every other year) for less than Ecowater will charge to just come out to the house and do NOTHING! Live and learn! Not everything at Costco is to be trusted!

We called Chris and he explained clearly over the phone what the water softening system would cost…read moreand what to expect. Within a week his crew came out and installed our salt system in Palm Springs along with a drinking water purifier. Everything was done very quickly and neatly. The water is fantastic! Don't wait, call Chris now. You deserve soft water. Your appliances and skin will thank you.

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

Always great service. Norma in the office was very helpful…read morein setting up my filter service and salt delivery. Very happy since I had my system installed 4 years ago.

Worst service provider our company has ever used. Communication is horrible, the charge for…read moreservices not provided and their service team causes more problems than they solve resulting in having to hire an outside plumber to resolve the issues. We have several offices, we only use Culligan in one particular location. We purchased our equipment from Quench, before it was bought out by Culligan, to get out of contract with them. Yet they still show up unannounced and unscheduled to provide services not requested. To solve the continuing issues we have removed their equipment from that location and replaced it with Masters Coffee who has been great at our other locations. Stay as far away from this company as possible.

Appreciate Chad's expertise and wisdom and all plumbing matters and especially water filtration…read more Thank you Chad for your wonderful service!

Chads is a outstanding plumber and hard working guy highly recommended! He fixed my shower that was…read moreleaking and was quick to respond !

I was ready to spend a ton on a new water softener. The company that sold me mine wanted $450 just…read moreto come check it out, and every other rep I called barely listened and just tried to sell me a brand-new system. Then I found Miguel from Polar Water, and I'm so glad I did! Right away, he actually asked me what was wrong with my current system and why I was looking to replace it especially since it was only a few years old. No one else even bothered to ask. We talked about a new system, but instead of just selling me something, he actually checked mine out first. Turns out, it wasn't broken at all just a clogged brine tank. He cleaned it out, replaced a water line, and got everything working again. Super honest, super professional, and didn't try to take advantage of me like the other companies did. If you want someone who actually cares and won't just sell you something you don't need, call Polar Water!

I can't recommend this business highly enough. Miguel was so easy to work with and put in a great…read moresystem, very quickly for my daughter. He helped me understand every step of the process and was so accommodating in every way. I feel like he puts in a high quality product for a reasonable price and he'll help them service it, when the time comes. He even gave us a choice about the color of the new spout! My daughter just that Miguel was also able to route their fridge water through the new system as well. Wow, I wasn't expecting that bonus, I'm so pleased! What a great guy and a superb local business!

. . . our toilet was continuing to run, and making strange sounds . . …read more called Valley Plumbing, explained our problem, and was very happy to be scheduled for an appointment within an hour . . . Danny, the technician called about 10 minutes later, asking if it would convenient to come bye earlier . . . and he arrived . . . was personable, professional, and explained his repair procedure . . . he presented the repair estimate and then proceeded to complete the work. . . . once again, Valley Plumbing has exceeded our expectations, they exhibit the finest customer service we receive from any company, and we recommend them highly . . . John & Marilyn Standish Palm Desert, Ca.

Had 2 sets of bathroom taps replaced. I supplied the taps. Installation was well done. After, I…read morerealized that the labor charge was 425.00 per hour. I should have done more shopping around as other Plumbers in the Valley charge less than half this amount for the same job. I feel cheated and will never use Valley Plumbing again.

I had a great experience with EcoWater SoCal regarding a price match request. I had placed an order…read morejust days before a 20% promotion started. While I didn't get a response via email initially, I called their office and spoke with the Customer Support Manager, Marissa Michel. Marissa was professional, understanding, and resolved the issue immediately by processing a refund for the price difference back to my card. It's rare to find such honest and responsive customer service these days. If you have any issues, I highly recommend calling and asking for Marissa--she truly cares about customer satisfaction. Highly recommended!

First and foremost, I would like to thank the EcoWater team for their professionalism and…read morewillingness to help. Their customer service is top-notch and aligns well with the values expected from a Costco-affiliated business. That said, I do have some concerns about the overall process. On Saturday (3/14), I discovered a major leak coming from my EcoWater ECR3700 system. Water was streaming heavily, and initially, I had no way to shut it off. In a panic, I contacted the original installer, Jose, who reminded me about the bypass valve. I was able to engage it, which stopped the main flow from the cracked valve assembly; however, the unit continued to leak. The bypass valve, which is supposed to fully stop water flow, did not perform as expected. Since the leak was at least somewhat controlled, I waited until Monday (3/16) to contact the office. They scheduled an emergency appointment to assess the situation. The emergency visit cost $250, compared to $150 for a standard appointment. Given that I had an active leak through no fault of my own, I felt I had no choice but to proceed with the higher-cost option. The technician confirmed a crack in the valve body but was unable to resolve the leak due to high water pressure. He recommended replacing the pressure regulator. Marissa from the office was very helpful, but the earliest available appointment to replace the water softener was not until Thursday (3/26). I was also informed that the system could not be replaced until the water pressure issue was addressed. This was confusing, as my water pressure has remained the same since the original installation. According to the specification sheet for the ECR/ERR3700 system, it is rated for up to 125 PSI, while my home measured around 100 PSI--high, but still within the system's stated limits. It was unclear why replacement could not proceed under those conditions. After some back-and-forth, I was able to work out a solution with the technician, Charlie, who ultimately replaced both the water softener and the pressure regulator. Overall, I appreciate the efforts of everyone I interacted with at EcoWater. While I disagree with the $250 emergency visit--especially since it did not resolve the leak--I do appreciate that they did not charge additional labor for the final replacement, as the unit was still under warranty. I am hopeful that with the water pressure now reduced to 68 PSI, the system will perform reliably moving forward. Additional Thoughts: If your system is under warranty, the process should be relatively straightforward. However, I do question the potential costs for customers whose systems are no longer covered. The valve body--arguably the most failure-prone component--is made of plastic and carries only a 10-year warranty. While the system advertises a "lifetime warranty," this can be somewhat misleading since the valve body is the part most likely to fail. Most water softeners typically last around 10-15 years, meaning the warranty is most beneficial in cases like mine, where a defect occurs relatively early (within 7 years of installation). The current price for an ECR/ERR3700 system through Costco is approximately $6,000-$7,000, which is on the higher end compared to other options. I have yet to determine whether the added cost delivers proportional value. Side Note: EcoWater also offers under-sink filtration systems. However, I find it difficult to justify their price point, as they use proprietary filters that must be purchased through them. These replacements appear to be significantly marked up. There are many alternative filtration systems available online that offer comparable performance with more affordable, widely available replacement filters.