I had a hot water issue, and that was the hot water tank was not working. We can all agree no hot…read morewater is a serious issue. I spoke with Alex on the phone; he guided me through an attempt to cajole the thermocouple to start pumping out a serious flame instead of hoping the pilot light will be enough to heat 40 gallons. However, nothing changed, and the pilot light remained lonely and unaffected. Alex came by this morning to give me an estimate on a new tank; while here he turned the knob from the vacation setting to hot -- as I had done countless times -- and to my surprise the tank turned on. I'm convinced Alex has some magical touch. There was some positive mojo going on between the two of them, and the tank came to life. I want to express my gratitude to Alex for transferring his magical touch -- mojo -- to my hot water tank. I also appreciate his fair estimate for a new tank in the future, and finally being such a professional gentleman. I will be using him as my "go-to" in the desert going forward.. It was a positive experience for both me and my hot water tank, and I'm sure it's the tank that's thanking Alex too.

Alexzander was great. He replaced my water heater in my rental condo same day. I then hand him…read morereplace the water heater in my primary residence. Polite, efficient and reasonable.

I would absolutely recommend this company. Great experience from initial customer service call to…read moreDonovan the tech.

Can't thank A-Team Drains enough! We recently purchased an older home with cast-iron piping that…read moreneeded descaling. We had several plumbers come out, but none of them gave us the confidence to move forward. We're so glad we called A-Team Drains. Donovan came out and did a fantastic job. He provided excellent customer service, was personable, professional, and honest throughout the entire process. He even sent before-and-after photos so we could see the results for ourselves. We're so glad we chose A-Team Drains and would highly recommend them to anyone needing drain or pipe services!

These guys were great. Communicative, professional, cleaned up after they finished the repair and…read morereasonably priced.

Angel provided exceptional plumbing service from start to finish. He rebuilt our toilet…read moreprofessionally, arrived right on time, and completed the job correctly the first time. His customer service was outstanding, and he made the entire experience easy and stress-free. I highly recommend Angel to anyone looking for reliable, high-quality plumbing work!

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Rico did a great job. He was on time. Closer to 11 at the 11-1 window, which was great…read more Our kitchen sink was really clogged and he snaked from the inside and outside for quite a while and got the funk cleared. He was very polite and cleaned up what little mess he made.

Shac was one of the most efficient and transparent plumbers I've ever worked with. He diagnosed and…read moreresolved the issue in less than 30min and made sure the area was clean before leaving. I will definitely be using SOS plumbing for future needs!

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

Timos was Fantastic!! I had one company come to my house…read more (since I had a coupon) and to see why my AC was not up spreed...they explained the problem ..charged me $725 only for my AC to go out again after 12 hrs... I called again.. they came back out got it running for only another 12 hours. Called again!! said it would be 10 days before the next service.... My neighbor said to call Timos which it did.. they came out right away and fixed my problem (which the other company said they had done... which was BS.....Timos had me up and running in an hour. I bought a yearly contract with them... 5 company for sure. I Highly recommend them.

Kimberly, unfortunately your response continues to focus almost entirely on my tone during the…read moretelephone call while failing to address the core issues raised in my initial review. I still dispute your characterization that I "immediately mocked" your employee, used "aggressive language," or engaged in "abusive behavior." I was certainly upset and frustrated, and I have never denied that. I was standing in a house that had exceeded 100°F during approximately 115°F desert temperatures after your technician had just assured me that I would have functioning A/C throughout the night. The central issue concerning Nicholas has also been misstated in your response. I have never disputed that Nicholas diagnosed the Lennox S40 thermostat as the likely problem or that he placed the system into test mode. The issue is that Nicholas specifically reassured me before leaving that the A/C would continue running cold THROUGH THE NIGHT and into the following morning, until he could return with a replacement thermostat. Approximately ten minutes after he left, the system stopped because the test cycle ended. That is the critical point your response still does not address. Had Nicholas simply told me, "The system is in test mode and will only operate temporarily," there would be no dispute about what occurred. Instead, I relied upon his specific reassurance that I would have cooling throughout the night. This is the key failure here. Your response also fails to address several other important facts: * Why did the A/C stop approximately ten minutes after Nicholas left when I had just been reassured that it would continue operating throughout the night? * Why did your employee laugh while I was distressed and attempting to obtain assistance? * Why was I subsequently told by you or other management that the employee laughed because she was "nervous"? As if that excuses her unprofessional behavior... * Why was I told by Nicholas that a technician would return the following morning with a replacement thermostat, only to have that service canceled? * Why has there been no acknowledgment by Timo's that I had to obtain a hotel room for a number of nights because my house remained unbearably hot after the temporary cooling failed? Your explanation that your employee repeatedly apologized also does not address the fact that she laughed during the conversation. Regardless of whether, as you or another manager later told me, she laughed because she was "nervous," laughing while a distressed customer is explaining that he has been left without A/C in a house exceeding 100°F is inappropriate and unprofessional customer service. I also welcome your preservation of the COMPLETE telephone recording, including the entire context of the conversation, as it will reveal your employee laughing at me over the phone while I was upset while being stranded in my very hot house with no A/C. I was upset, but I strongly dispute your false characterization of my behavior as "abusive". The recording should demonstrate not only my frustration but the circumstances causing it and my repeated attempts to get assistance after the solution your technician had just assured me would last overnight failed within minutes. Timo's was certainly entitled to decide that it no longer wished to do business with me. That is not the central issue raised by my review. The issue is what occurred BEFORE that poor business decision: your technician reassured me that I would have A/C overnight; the system stopped approximately ten minutes later after he left my residence; I immediately called Timo's for help; your employee laughed during that conversation; I was left without functioning A/C in extreme desert heat and had to obtain a hotel room for several nights; and the promised replacement service was subsequently canceled. Fortunately, Comfort Air in Thousand Palms subsequently came to my home, replaced the Lennox S40 thermostat, and restored my system to normal operation. Their staff was knowledgeable, courteous, professional, and concerned about resolving the problem. I still stand by my reviews and my description of my horrible experience with Timo's Air Conditioning & Heating. Rather than continuing to falsely characterize an understandably frustrated customer as the central problem and deflecting any accountability, I would encourage Timo's to address the specific service and customer-care issues outlined above. Those issues...and how they were poorly and unprofessionally handled...are the reason I wrote my reviews.

As a fixed-income senior, I'm particularly careful when I need to pick someone to handle any…read moreprofessional repair, for my car and for my home! I can honestly tell you that the family-owned company EXPRESS PLUMBING is a big winner! "EXPRESS" is a perfect name for this company. I called about my leaking bathroom sink faucet in the evening, and Robert and his son showed up at my front door at 8am the next morning! How's that for "EXPRESS"? But, I would add a few more words to describe them: "EFFICENT" and "AFFORDABLE". They quickly fixed the problem and I was pleased to pay them a reasonable and affordable price for their exceptional professional service. I'm keeping their business card handy, just in case another plumbing problem pops up! (fingers crossed). And you'd be wise to call them if you have one too! - Thanks. Jon Dosa

Very professional. Patient explains clearly what the issue is and shows you...Gives you…read morealternatives. Woudl highly recommend. Not cheap, but you get what you pay for! Definitely will call again.

Ryan went above and beyond to help me with a leak Best…read moreplumbing service ever. I highly recommend eagle eye plumbing for amazing and quick help

I just used Eagle Eye Plumbing after a friend recommended them. A tech was sent the morning after…read moreI contacted them and helped with my problem at my vacation home in Palm Springs. I will definitely use them again.

If you could design the perfect plumber to fix a problem in your home, it would be Daniel with DVS…read morePlumbing. At the end of a ten hour day in the summer heat, he walks in your home with booties because he knows you are neurotic about clean floors. He has a big smile and asks how you are. It takes him ten minutes to realize there is nothing wrong with the garbage disposal...and since he installed it, there is no charge! He is warm, kind and totally professional. If we could clone him, we'd have 2 perfect plumbers! Charlene Williamson Very satisfied customer

Stay away from Daniel and DVS Plumbing. I reached out to him in the middle of September based on…read morehis reviews on yelp. He told me has was able to help with the plumbing portion of a complete bathroom remodel. His only warning was that he was out a couple weeks. I knew this would slow down our project, but he seemed knowledgeable and based on their reviews competent. He told me the earliest he could be on site was Tuesday 10/6. Over the next two weeks I reached out over a dozen times via text and phone calls trying to get pricing and lock in the work. At every instance I was told that my job was still scheduled for 10-6 and that pricing would be coming that night when he got home. On 10-5 I texted to see when he was starting even though he had never provided pricing. He then informed me that parts were delayed until 10/9. This morning he finally sent me pricing which was double the other quotes I received. I called and said I felt this was all unprofessional, and he hung up me. Home remodels are tough on everyone. Finding reliable craftsmen is the most important step. I wouldn't wish this experience on my worst enemy.

We had several vendors trying to identify a leak situation but only Andy was able to figure out the…read moresource of the leak and a working solution to it.

Great service! Andy showed up exactly on time and immediately found the leak issue and recommended…read moreon how to resolve it. This is the company to call if you think you have a leak, they are very honest and efficient.