Had an ongoing furnace issue another local guy misdiagnosed (and who charged me $$$), and then got…read morea referral for Wakefield Heating from a trusted tech in the industry. Wakefield identified and fixed my issue quickly and for a fraction of the cost of the other guy. I will be using Wakefied Heating for my annual service and any issues going forward. Thanks guys!

Wonderful service ..!! Very knowledgeable people.. thank you for the outstanding job replacing my…read moreburner.. and restored my heat!! You guys Rock Chris!! Job well done !! Thank you!!

This company is far from a professional service. One hand does not interact with the other,…read morecommunication is terrible and nothing is easy about working with this company. I'm sure there's nice hard-working people that are a part of it but it's a shame that the management cannot set them up for success. Canceling the service and asking them to remove the propane tank, was like pulling teeth

I would only recommend to people I don't like! Multiple…read morevisits, didn't know what they were doing...replacing parts one after another...trying to run down problems they were creating at big cost to me...Ultimately, they walked away saying they were done and the furnace still wasn't working, but were glad to come and install a new one for me at big price tag...I then hired National Refrigeration who came and fixed the issue Buckley created in 1 hour and a very reasonable low cost...wish I could give a minus stars review...

This Company, in NOT Boucher HVAC. Boucher was reliable and on time…read more The Company, NOW, is VorTech, HVAC. 2 months ago, I had to put in a new home heating fuel tank. The company came, did the job and left. I'd called Vortech for the restart and boiler service. They made us wait a day. Seeing as it was very warm out in the beginning of October, no problem... Fast forward to the day after Thanksgiving. Woke to go to work at 0500. Turn in the shower, no hit water. Turn up the heat, no heat. House is already down to 57* inside. No big deal. Remained calm. On my way in this morning, I left Vortech HVAC a message. Probably just a quick reset, maybe a part issue, I don't know. I'm not a boiler guy. An hour later, I get a call. Woman on the line, after I explained I had no heat/hot water says, "We don't normally do emergencies responses on weekends. It's an industry standard." Really? Your website, which you deceivingly still have listed under Boucher HVAC, trashing those guys reputations, says you're open 24 hrs. Hmmm? So no heat/hot water but you'll "pencil me in for Monday afternoon?" Four days after I report to you (in late Fall) I have no heat/hot water, with my wife and two dogs at home? So not satisfactory, I can't even begin to state how PO'd I was. Way to make a bad situation worse, Vortech, HVAC. I'll remember this when someone asks me about your Company or I'm hoping someone reads this review. The office manager, or whoever the woman is, I spoke with? You're a POS. Rant over...btw...you're fired in case you didn't realize it at this point. Scrap that Monday appointment. Your guys are great and I hope they ALL find a better company to go work for. Advertise your own business name, going forward too.

I'm writing this review on my property which I purchased in February. On inspection the furnace had…read morea leak and I requested the owner to have it serviced and fix the leak. In the last three months me and my wife have had adverse effects with congestion, watery eyes and sore throat. I'm no expert but I I bought a gas sniffer and purchased a new filter for the unit. There were no leaks found but I was shocked there was NO FILTER! How could this happen? The invoice stated it was checked and not replaced. Obviously not checked!!! This isn't a handyman or a neighbor looking... it's a professional...I'm without words

Tony's service was outstanding. He keeps all of his appointments as scheduled and informs you…read moreevery step of the way of the project. His work is excellent and prices are fair. I would highly recommend Tony for Heating or air-conditioning installations or repairs.

Spoke to Tony to set up a cleaning for my boiler. He provided very prompt and courteous service…read more Jason, the technician came over and cleaned my boiler and replaced a part. He was very thorough, knowledgeable and conscientious. I have used this company before and I highly recommend them very fair pricing and great service as well

The not good rating is due to the outrageous pricing of this company…read more I live locally in Charlestown and have used Stedman several times. I had an appointment for installation a gas shut off valve in an existing gas line.Two plumbers showed up with no parts to do the job. I was charged travel time and also the plumbers time at the shop to prepare for the installation. I was also charged a $10 fuel charge. ( I live less than 2 miles away from shop. The plumbers returned and completed the job with no problems. They spent exactly 55 minutes at my home. The labor charge was for 2 hours at $135 per hour. I would recommend if you use them make sure you get all the hidden charges before you hire them. I will not be using them again and would not recommend them to any of my local friends and neighbors. Bob C 2022

I've used them for decades to close and open our summer home. When I called Monday to schedule this…read moreseason's opening, got a recorded message that the business had closed on Thursday, May 4, 2023. No advance notice, and they still have the key to my house.

Great service! Highly recommend. We had heating issues, and he was able to fix it. Very…read moreknowledgeable and great with communication.

Very professional,honesty nice person good communicating. He can found the issue within few mines…read moreand fix it in just a hour my heat was really hot.thanks.

Kazounis Plumbing and Heating has been providing excellent plumbing services to us for years. We…read morerecently had a radiator issue that was fixed with minimal disruption or cost. AJ did an outstanding job and we very much appreciate Bill's expertise. Before we contacted Kazounis Plumbing, the company that services our boiler assessed the radiator issue on multiple occasions and failed to identify the cause of the problem. Kazounis Plumbing fixed it in under an hour. Also, the office staff is very courteous and helpful . We highly recommend Kazounis Plumbing and Heating.

I was given their name by an acquaintance as I needed a small plumbing issue fixed. They were very…read moreaccommodating and actually came out that same day. Quick and efficient. The technicians were friendly and professional. They will definitely be my go to plumbers from now on!

When I moved back to the area, I contacted Millas Heating & Cooling for furnace cleaning, which…read morethey have done twice now, and they were very good. Then I was concerned about a sound the furnace was making and scheduled an appointment but had to reschedule twice due to illness, and I have been calling back and leaving messages periodically for about 5 months and have received no call back. I even left a message that said if I had offended them in some way or if they don't want me as a customer at least let me know and still I have received no call back. This is very disappointing so have moved on to a new company.

Called them when I had an emergency with my oil heater and the owner was responsive and…read moreprofessional. In today's world it's tough to find an owner that cares and is there to make sure the job is done right. I was so impressed I recently had them install a mini split A/C system. Once again, they did a great job with the owner walking us thru the controls after installation.

Very responsive, Ontime, and reasonable price. Peter and…read morehis son came quick to replace my water heater and also to replace a broken water pipe. Highly recommended

Came to my house fixed the issue gave me good price I recommend this company my ac was not working…read morethe lines kept freezing up they came added Freon and gave advice on how to clean my coils

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.