excellent work and saved me money. needed surge protection on my heat pumps. installed a whole…read morehouse surge protector instead for less money

Had PM service done on A/C. My girlfriend was told the capacitor was dead and refrigerant, R410a…read morewas no longer approved by the EPA. Tech Alex claimed they aren't able to replace the refrigerant anymore. Said the unit was too old to be serviced and that the blower in the attic was corroded and needed to be replaced. Performed none of the required maintenance and gave her a quote for a new unit. $18,000. Keep in mind I do maintenance for a living, so I know a few basic things. I got home and looked up the refrigerant and it says you can still use R410a refrigerant, but new units can't be made using it. Lie #1 I opened the unit and did some voltage measurements to find no voltage coming in to the contactor. I checked the breaker. Was fine. Opened the Disconnect box and noticed the red service handle was set to OFF. I pulled it out, flipped it to ON and sure enough, the unit began working as if nothing happened. If the capacitor was bad, it wouldn't have come on. Lie #2 I opened the case on the condenser to find it had not been cleaned at all. I cleaned it. Vacuumed all the leaves and sprayed the coils off with a garden hose. I've heard this company has changed owners recently. Obviously, they don't have the customer's best interests in mind. I am pissed.

Castillo & Daughters Affordable Heating and Cooling Repairs did an amazing job servicing my A/C…read more From start to finish, they were professional, knowledgeable, and genuinely committed to making sure everything met my expectations. You can tell right away that this is a company that takes pride in their work and treats customers with honesty and respect. The service was thorough, the communication was clear, and the pricing was more than fair -- especially for the quality of work they deliver. It's rare to find a company that's both skilled and personable, but they truly are. My A/C is running perfectly now, and I couldn't be happier with the experience. Highly recommend Castillo & Daughters to anyone looking for reliable, affordable, and trustworthy HVAC service.

Very pleased with this company. Bought a new home that had been neglected and Jonathan "fixed"…read moreeverything that was wrong with the heating and AC units. Thank you for the great service!

They don't even deserve the 1 star. I will NEVER recommend this company. I will be reporting them…read moreto the BBB. Brothers, William & Wesley Alves own this business. I can't speak for William or any of the employees, but I sure can speak for Wesley. I needed service on my AC which Wesley installed in my attic approx 5 years ago. Recently, the unit, out of nowhere just shut off. A 5" diameter water spot appeared on my ceiling under the location of the AC. I spoke with Wesley, assuming when he said " I will be there Monday" it would be him coming to service it. Instead, Wesley sent his 2 nephews. They came without a multimeter tool needed to test the outside condenser & without a ladder needed to enter my attic. After 30 minutes of "looking" at it, they determined the AC water pan in the attic overflowed (onto my ceiling) due to a non-working overflow switch. They drained the pan (with our garden hose because all they had was a small pail to go up & down the attic). When they finished, I was told the overflow switch was old & not working, they drained the pan & the ceiling would "dry up quickly because it's so hot up there". And to "call if you need us". I paid them & off they went. This was Monday. On, Friday, there was a 4'x2' long water spot on my ceiling with water actually dripping onto my floor, along with ceiling paint peeling. I immediately called WW Brothers. This was approx 3:00 pm. I spoke with Wesley. Basically, I was told he wouldn't come out because it was " a Friday afternoon & I am now on overtime. Who calls on a Friday afternoon, expecting someone to come out. I tried explaining my situation ....that the problem the nephews said was fixed was obviously not fixed & they told me to "call us if you to". He proceeded to tell me "he had a golf tournament & he needed to spend time with his kids". Now, mind you, he advertises 24 hour service. We argued for a bit & his voice got louder, his words became very inappropriate. He was very argumentative, rude, disrespectful, & a poor representative for that business. In my opinion, throwing the "F" word around is just plain unacceptable. On, Saturday, another company serviced the AC unit. The overflow pan had a crack in it & needed to be replaced. The overflow switch that wasn't working, that should have been replaced was replaced. I have no problem paying whatever a service costs (as long as the service is acceptable). However, I am a senior citizen on a fixed income. I am not only out the money paid to WW Brothers for doing nothing ($250 for draining a pan & approx 30 minutes of their time). Because of WW Brothers' shoddy service, I had to hire another HVAC company to correctly service my AC. (and I will say there was NO COMPARISON to the customer communication). Additionally, I have to hire someone to repair the water spots and paint the entire ceiling.

I have used these guys quite a bit and they always exceeded my expectations. They are very…read moreknowledgeable and very dependable. Today I woke up without heat with furnace problems.I gave them a call and they were here within the hour. I had heat within 2 hours from my phone call! Will not hesitate to use them when trouble arises with my heat,water heater or AC. Great job guys and thank you again!

We are in the process of restoring our historic 1800s home and a completely new heating and hot…read morewater system was on our list of repairs. When our system suddenly failed just 2 days before Christmas, Marc's Sheet Metal sent service technicians out the same day to get us up and running again! We then met with their design technician to create a plan to remove the entirety of the ancient system and replace the haphazard maze of leaky pipe work. They were even able to design the system around our old coal shoot so we would have much more usable space in our basement! The attached before and after pictures speak for themselves about the quality of their workmanship. The team and contractors arrived promptly, were courteous, regularly communicated with us on their progress, and were extremely neat and clean. They also went above and beyond by bringing in some portable heaters to ensure an elderly family member who lives with us would be warm during the process. We look forward to using their services again when we are ready for central air conditioning and would highly recommend them to anyone in need of heating or air conditioning services.

My mother recently used Marc's for an emergency situation. They were very respectful, and very fair…read moreon pricing. She is very pleased, and needless to say she will definitely call on them in the future.

We called to get a quote for replacing our water heater. They were able to come out the next day…read more On time, did a great job. I definitely would recommend them.

Be careful of this company. My toilet was making a noise. Called and they told me if there service…read morecharge of $275.00. I said I would keep looking. Then they said it was a free estimate. Without realizing they were going to charge me the full service charge I said fix it. It was just the flap in the toilet not even an 8.00 part. Crew was there 1/2 hour coming from Warwick. Charged me 275.00 and told me the part was free. Sad they took advantage of me. Be careful. Then he gave me his business card like would call again and beware they inky take check or cash. He cashed the check the same day.

Alex problem solved a recent AC issue at the house. One of the nicest young men I have ever had…read morethe pleasure of speaking with. Very professional in all aspects of his work. Extremely knowledgeable and offered suggestions but was not pushy. Took time to explain things how I could understand them. I would highly recommend this company.

If you knew anything about me you would know I worry about everything. So when I realized my 50yr…read moreold boiler had seen its last winter I didnt know where to turn, my oil guy suggested Bills direct, so I called. Bill and Alex came over looked at my boiler and said he could replace it, there was something comforting about how they talked to me. So we had them come put a boiler in and Lord thank God they did they were on time, professional, clean and fast! That was about 2yrs ago, since then Alex installed two new thermostats which we needed and did normal cleaning. Folks these are good people! they do a professional job and they take time to actually talk to you like a neighbor would! I had a few small concerns they were quick to address them and always professional! I highly recommend Bill's direct plumbing and heating, try them and see for yourselves!

The negative review above is completely erroneous and in no way indicative of the work that VicMir…read moredoes. Matt and Vic are second generation craftsmen who clearly take pride in what they do. They're not your typical HVAC guys who do the bare minimum and move on to the next job - they make sure everything is as good as it can possibly be. They completely replaced a 40 year old system in my house (2 floors) and came back to do the air handler in our attic. The situation was so bad in the attic that they actually called their dad off the bench and he came and fabricated ductwork in my driveway while they were fixing everything in my attic. It's really hard to find people like this nowadays. "I recommend them" is an understatement, as far as I'm concerned.

Thank you! When we returned from vacation our upstairs heat wasn't working, so I called Vicmir on…read moreSunday and on Monday they returned my call AND came out to fix the heating. Vic is a real nice guy and took the time to explain to me what the issue was, and left us with the broken part to show what he had replaced. I'll be sure to use them again in the future for my heating or A/C needs as they made me, my wife, and our 10-month old toasty warm again!

Enjoyed working with this company. Owner is a hard worker and family man .. came out 6/2 gave quote…read moreon 6/3 did the job 6/11 worked until it was done and it was over 90 degrees outside and 84 in my house Removed and replaced AC compressor and replaced gas furnace . Took everything away no mess and best of all fair price beating the big guys that were looking to rip me off And a guarantee on his labor for 1 year Will definitely do business with him again !! Thank you Bruce !

I needed to add two more (one ton) mini split heads to my existing mini split system (as I finished…read morethe attic). I got three quotes: one from Air Quality and two others. There was no comparison - the other companies tried ripping me off. Not so with Air Quality! Bruce answered the phone when I called (no prompts!!) and came out to give me a quote (on time) and was able to do the job sooner rather than later. I was so pleased. If you want to see the nice work he did on my house, feel free to reach out to me. You can't go wrong with Air Quality! Thanks so much Bruce & Team!