1. Koko Drains

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Koko Drains

4.9 (127 reviews)
Open • Open 24 hours

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Response time

20 minutes

Response rate

100%

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This is where they broke through the floor and concrete and dug up dirt to access the drainage system.
Carla P.

After receiving 3 quotes, to fix a leak from the existing cast iron drain system from our tub, we went with Koko Drains because they had the most comprehensive proposal at the lowest price. They included work on the shower valve which they didn't charge us labor for, just the parts. We also asked if they could include hydro jetting up to the main sewer line and they said yes at no additional cost. The proposal and contract were clear and detailed about what was and what was not included in the scope of their work. The work they did consisted of a complete rebuild of one of our bathroom drainage systems. This included breaking through the flooring and concrete then digging out a lot of dirt to access the pipes. This work could have easily been very messy, but the crew laid down paper and drop cloths inside and a tarp outside so that the floors were protected and the dirt was contained. The job was scheduled to take 3 days, but they finished in two. The person who consulted and provided the quote was Salvador and he explained what he was going to do clearly and in detail. He had visual examples for the work that would be done and communicated genuine care for the our short term and long term satisfaction. Salvador was present on the first day to orient the crew. Arpi was the person who handled the paper work and payments. She also communicated with me about scheduling. She was easy to communicate with and very responsive through text, email, and phone calls.

Quick response, punctual and they were available to help us on a Sunday. Technician mentioned he had the parts he needed in his truck and was able to fix our leak within the hour. Will definitely use again.

The master truck
James N.

Koko Drains Plumbing is truly in a league of its own. Koko demonstrates an exceptional level of integrity, honesty, and skill that is almost impossible to find today. He accomplished what four other plumbers couldn't even identify as possible--he safely removed a broken metal snake lodged deep in our drain. What stood out most was his character. Koko never exaggerates a problem, never inflates a price, and never tries to "hit a home run" at your expense. He tells you the truth, gives you real solutions, and treats you with the respect and fairness every homeowner hopes for. Plumbers with this combination of honesty, craftsmanship, and work ethic are rare. Koko is a master of his trade, and I have not met anyone better. If you want the job done right, by someone you can trust completely, call Koko Drains Plumbing.

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15 hours ago

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Koko C.

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12 days ago

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Koko C.

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2 months ago

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2 months ago

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7 hours ago

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13 days ago

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Koko C.

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2 months ago

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2 months ago

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29 days ago

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Koko C.

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4 months ago

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11 months ago

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2 months ago

Alex was great. He was one time and explained everything. He was friendly and polite. Was clear with explanations.

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Koko C.

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2 years ago

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7 months ago

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2 months ago

I have used this company several times. Excellent, prompt reliable service. Alex and Juan did a great job today.

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Koko C.

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7 months ago

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4 months ago

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7 months ago

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5 months ago

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5 months ago

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1 year ago

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1 year ago

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7 months ago

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3 years ago

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6 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

Koko is our go-to plumbing/drain company. They are always professional and exceed expectations.

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4 years ago

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4 years ago

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4 years ago

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6 years ago

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Ask the Community - Koko Drains

Review Highlights - Koko Drains

“David is always on time, polite, helpful, professional, gets the job done, and says to call him if there are any issues.”

Mentioned in 10 reviews

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My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

We are thrilled with our experience with Water Heater Doctor. We have a 100 gallon water heater on…read moreour property and were quite nervous about possibly having to replace it. Sam quickly diagnosed and fixed the problem and saved us thousands. We really appreciate and honest and professional technician who really knows his craft. Thank you, Sam!

On Call Water Heater - Water Heater Company, Pasadena, CA

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Great service and pricing! So happy that they were able to come out to provide my house with a new…read moreRheem water heater on the same day. Thanks for the excellent service, Natalia!

My 8 yr old Whirlpool water heater has sediment issue and make loud noises when the water boiled…read moreand also the burner is malfunction, called my home warranty for the issue but American HomeShield is a nightmare, they charged $85 to come out and denied to replace the burner, and told me that they only cover repair/replacement when the water heater is stopped working, I didn't want to deal with my home warranty so I looked up on Yelp to find a plumbing company to come out for estimate of replacing my water heater and I came across OnCall Water Heater, Natalia (the owner) reached out to me and gave me fair quote, her quote is a $100 lower than the Western Rooter company, I decided to choose OnCall Water Heater because Natalia is super nice and helpful, she answered my questions about different types of water heater brand Rheem vs Bradford White, and spent time to explain the cons and pros of each water heater to me, so I can make decision to choose the right one. Since my water heater's burner is not functioning normally, so I need to have my water heater replacement asap, Natalia was able to send out her plumber to my house and install the water heater a next day. Her plumber was good, even there was a minor hiccup with the gas leak after the installation, however, as soon as I called Natalia about my family smells gas near water heater, Natalia sent her plumber right away to fix it and the gas leak issue is resolved. I am satisfied with OnCall Water Heater great service and their fair price. Highly recommended OnCall Water Heater for any homeowners who need new water heater Thanks OnCall Water Heater for great customer service and good price!

Western Rooter

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Major bathroom sink clog and Western Rooter is our go to for all our plumbing issues. Joe S…read morearrives at 8:27am and is as polite as can be. Comes in assesses the situation goes to his truck comes back with his snake and worked it out and was literally done and gone before 9:00am. But Joe S, again was very polite, respectful and skilled. He showed the black sludge buildup that he worked out and he cleaned under the sink and surrounding areas that had that back sludge from our plumbing attempts before the call. Theam is always great and Joe S definetly maintains that sentiment.

I can't say enough good things about my experience with Joe from Western Rooter!…read more Joe showed up at my house right at 8:00 AM to install a tankless water heater and a new shower valve. Before getting started, we talked for about 20 minutes and went over everything, and then Joe got straight to work. I have an older home, so I already knew there were probably going to be some challenges. Sure enough, Joe ran into a few issues along the way, but he handled every one of them professionally and never let it slow him down. He did an excellent job getting my new tankless water heater installed and working properly. After that, Joe came inside to work on my shower valve. He took the time to lay down drop cloths and protect my home before starting the work. Of course, he ran into a few challenges with the older plumbing, but once again, Joe figured it out and got the job done right. I couldn't be happier with the service, craftsmanship, professionalism, and overall experience. Joe clearly takes pride in his work, and it shows. If you're calling Western Rooter, ask for Joe! Not only will you get great plumbing work, but you'll also get a great experience from start to finish. I'll definitely be asking for Joe again the next time I have any plumbing needs. Highly recommended!

Koko Drains - plumbing - Updated October 2026

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