I am leaving a review for my mom, Nadya G. My mom is very happy with Pierre's service and honesty…read more He had to perform some work on my gas line as it was rusted and needed to be replaced. Pierre was quick in his response, which is important especially with an older person. His pricing is very fair. She highly recommends Pierre and New Image Plumbing.

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Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

There are very few people who truly go above and beyond anymore, but Anthony from Oncall Water…read moreHeaters is absolutely one of them. If I could give them 10 STARS I would. We had a massive, old water heater that wouldn't fit up the basement stairs or through the door. I told him he could just leave it behind, but Anthony refused to take the easy way out. Instead, he painstakingly cut the entire unit in half just to haul it out for us. He finished a grueling job that most other companies would have walked away from. His work ethic, professionalism, and dedication are unmatched. I can't say enough great things about Anthony and the company! Do yourself a favor and give them a call!

My condensation pump stopped working and HVAC unit was overflowing. The home improvement services…read morecame out and replaced it very quickly and did an excellent job !! Great service!! I would highly recommend!!

We had several leaks coming from the upstairs unit. Initially, a plumber was called to investigate…read morethe source of the leak, but unfortunately, he was unable to locate the problem and left without resolving it. About two months later, after experiencing another leak, we contacted Home Improvement Services and were fortunate to have Anton come out to investigate. What a great job he did! Anton went above and beyond to thoroughly explore the problem. His determination and persistence allowed him to finally identify the source of the leak and, most importantly, fix it properly. We were extremely impressed with Anton's professionalism, excellent communication skills, attention to detail, and ability to clearly explain the problem and the necessary solution. He also kept the work area exceptionally clean throughout the job, which we greatly appreciated. Anton provided top-tier service from start to finish, and we could not be more satisfied with the results. We highly recommend Home Improvement Services, and especially Anton, to anyone in need of reliable, professional, and high-quality plumbing work. He truly takes pride in his work and does not give up until the problem is solved!

Fantastic experience from start to finish. We had a significant water line leak that required…read morereplacing the line from the meter to the house. The team was professional, knowledgeable, and did an excellent job explaining everything and getting the work completed quickly. They were also fair in their pricing for services. Most importantly, the quality of the work was excellent and they left everything looking great when they were finished. Highly recommend -- great work, fair pricing, and excellent service!

Schedule appointment was set. Was waiting for them for 3 hours. Never came. When inquiring, they…read morejust hanged up the phone and texted later they couldn't come. Will not do business with them anymore.

Totally blown away with how Eliseo and Miles handled themselves. They came out off a warranty claim…read moreand was top notch. I will be using these folks for future non warranty repairs. I could go on and on but my five star rating says it all.... you wont be disappointed with Water Works Cheers Pops

We used Waterworks plumbing to replace a 50 gallon water heater after it stopped working. Very…read moresatisfied with their service. Highly recommend !

Honest and friendly, I recommend Teddy's for water heater repair. I have an older water heater…read morewith a mechanical control and the pilot wouldn't stay lit. I was hoping to avoid an expensive replacement. Teddy responded promptly and Sam was at my house within the hour. Sam fixed the broken part (thermocouple) at a very reasonable price and had it done in about 20 minutes. Great value and good service!

My husband contacted them via Yelp to take a look at our water heater since it stopped working…read more It's a pretty old water heater and we had someone else come check it out over the weekend since Teddy and Sam were tied up. Immediately, that other company suggested that we replace the unit as soon as he looked at the water heater. No inspection, no looking around, no anything. A straight up sell. We decided to pass on them and waited for Teddy and Sam. Sam came through and troubleshooted the issue. He was able to fix the water heater. I love their quick and friendly service and they were really good at communicating via Yelp, text, phone and any other means. Honestly, I would recommend them to anyone. They are our go to Water Heater Installation/Repair company.

I contacted Angel because the water in our dishwasher was not draining out. Angel responded the…read moresame day and was able to come out diagnose and fix the problem within 30 minutes. Angel took the time to explain and actually show us where the issue was and what he did to resolve it. While he was here I also took advantage to ask him about our sewer line and what we could do to perform maintenance on the line from our house to the sewer line on the street and he took the time to explain how the system works and what we could do to perform the service in the future along with a quote that came in a lot less than other plumbers were quoting me on Yelp. I really appreciated that. We will definitely use Angel in the future.

Excellent service at a fair price. These guys are honest and professional. We had a water filter…read moresystem that needed to be installed and they did a great job. They even replaced a part that they thought was not sturdy enough. I was very impressed. Highly recommend! Thank you!

I recommend using Properly Done! I needed a leak in the crawl space repaired and a faucet replaced…read moreand they were able to do the work quickly. Jorde was very helpful and was able to answer any questions I had.

Jorge was the only one that can give me a flat rate for this job. Others wanted to get an address…read moreand come over (for a trivial job) for an estimate. We communicated via text very well. When he came with Jose ?? he decided to cut the pipe and then soldered back a new section. He also said he has improved the original new tub diverter plastic fittings to make a better connection with metal. He sounded very experienced and stubbornly honest. And he did not snoop around to ask for more problems. He did exactly what he was asked to do.