Disgusting. The food here is nasty and not edible. First off our order was completely wrong and we had to go back and get the right order. Sesame chicken, egg roll, and fried rice. All went in the trash. Non of this was good. General Taos chicken was gross but the least gross and part of it was eaten. Greasy, tasteless and gave us stomach aches. NOT GOOD. Eat at your own risk. read more

See all

Ordered from Uber Eats. I will not eat here ever again. The food was gross. The pork in the friend rice was gray, the BBQ was dry and so tough, the soup wasn't even edible. So disappointing after spending 130.00 on food. read more

I have not had food here in a long time. Being in the hospital all I had was a moo shi dish & and egg roll delivered by door dash. I give it a solid 10.The restaurant never looks busy so don't let that deter you. 've never had a bad meal. I'll be eating here more often. & yes they have an extensive sushi menu. read more

First time trying this place and have been dying to go back for more. I ate inside and the workers were so sweet and had awesome service. The food is so fresh and tasty. read more

Koi Asian Cuisine - Poke Bowl (Entress) - Asian Fusion Near Me - Biddeford, Maine

I ordered pickup, the family running Koi is pleasant; however, the crab rangoons were barely filled and I was a little disappointed at the quality in comparison of the price... i was a little bummed out when I opened everything at home. read more

See all

We love getting sushi from Koi. The owner is so lovely, she always remembers to ask about my daughters...even when during the pandemic it's just been me occasionally picking up and not all of us dining in. We did takeout again and it was great. The girls love their miso soup, Philadelphia maki roll, and Uptown maki roll. I went with a eel/avo maki roll and a fancier Out of Control maki roll (pictured). They threw in some yummy crab rangoons too on them! Great sushi and always a fave. read more

Koi Asian Cuisine - Asian Fusion Near Me - Biddeford, Maine

Definitely a cool place to try food and drinks are decent the restaurant itself is a little dated and disorganized. Service was really good. read more

Koi Asian Cuisine - Scorpion bowl for one - Asian Fusion Near Me - Biddeford, Maine

See all

RUN!!!!!!! (Raw chicken, fake reviews, shady website) Just moved to the area, wanted Chinese food so we went with Koi Asian Cuisine. My girlfriend and I ordered delivery. First off the website is super shady, secondly the delivery was very slow, when we called to get an estimated delivery time after 40 minutes (the place is less than a mile away). The lady had to get the manager to give us an estimated and said she would call back. About 10-15 minutes go by and no call back, then they randomly showed and called to say they were outside. We grabbed the food. She ordered orange chicken and took a bite and it was raw. I would not recommend ordering from here. read more

Koi Asian Cuisine - Raw chicken - Asian Fusion Near Me - Biddeford, Maine

See all

We ordered take out. PuPu platter for 2. The wings looked like leftovers, I did not eat them, the chicken fingers were extremely greasy, overall it was not a good PuPu platter. I gave one star for green tea ice cream. I called to complain & was told they would refund my credit card. read more

Found a piece of what seems to be steel wool in my food and cut my mouth. This is absolutely disgusting. I had ordered delivery after working a long day at work and when the food arrived (over an hour late) it was soupy and it was nothing like described. I said oh well, and dug in anyways. About halfway through I felt a sharp stabbing pain in the side of my mouth and pulled this thing out of my cheek. No one to get a hold of, and started ignoring my phone calls. Beyond upset and will be going into the restaurant tomorrow to figure this out. If I could give this restaurant less than a one star review I would. Hopefully I didn't consume any other pieces. read more

Koi Asian Cuisine - Steel wool? - Asian Fusion Near Me - Biddeford, Maine

See all

First time trying this place. Ordered a variety of things to try. We had delivery which was a pleasant guy, very fast. We found General Tso and Chicken broccoli very tasty. The egg rolls were not too great, very greasy and mainly plain filling. The hot sour soup very good. We also had house lomein and house rice. Both very average yet kinda bland, not the fried rice you normally get. When ordering on line you get a free choice if spending over $55 and we ordered wings but received crab rangoons. Overall the price pretty good and will try again for sure. read more

It was an experience to visit there once, and never go back... the restaurant runs as a familly biz, the waiter was a boy, knows nothing on the menu... we ordered 2 "Japanese" dishes, as the food came out was completely off. Nothing liked Japanese food, instead of just stirred fried "Chinese" food, the beef was over cooked and dried (as I asked for medium well) and the other dish was the same weird way. We have to send both back to replace them. And again they came out not much different. So the cook (as the owner) came out and said that if we want the real Japanese food then go to Japan! read more

Wanted sushi and thought supporting a small local business would be good. I walked in and it was empty but was between meal times. Two adults who worked there arrived at the same time I did and I quickly realized they were the only employees there. 2 children had been there alone and the older one took my drink order. I waited 10 or so minutes to be seen by the server (the mom). I asked if I could still do the lunch special since I got there before 4 and she said no. I ordered a Cali roll and Philly roll. They were cut larger than an inch thick, I couldn't even fit a whole one in my mouth. They threw them together so quick they were falling apart. No music or environment to speak of. Also-the crab was imitation which was concerning to me considering its in Maine and they had multiple specials featuring "fresh Maine lobster" and other seafood. I'll have to find a different place. Would not recommend. read more

Koi Asian Cuisine - Philadelphia Roll - Asian Fusion Near Me - Biddeford, Maine

Good lemon chicken, shrimp dish and fried rice--delicious. From the Japanese menu, the squid appetizer was awesome and the bento box very good. Good service and very friendly, family-owned place. Plus, they have Thai food. We didn't try that this time. They seem to have it all. A huge menu. Everything we ordered was good to great. I think there's a bar in back too! Worth checking out w yer friends. read more

Koi is a long-term establishment for Biddeford [right over the river that dives Biddeford from Saco]. If you were just to drive past Koi, I don't think you'd be blow away by the exterior. A yellow, paint peeling doesn't give off a very inviting feel. However, if you can get past that, you will enter and quickly be greeted and welcomed by their friendly staff. They have an interesting array of tables: your typical stand alone tables and sushi bar spot, but it's the booths that are a bit unique as you have to climb up and over the sides to climb down into the seating area. We ordered a combo plate to split, chefs choice, which came with eight pieces of sashimi and six sushi rolls. The fish was fresh and had good flavor over all, but I expected more our of Maine sushi. I couldn't say I could differentiate it from sushi/sashimi I order in North Carolina. Over all, the friendly staff didn't make up for the odd ambiance and OK food. I wouldn't rush back to Koi in the future, I would make a trip further into Portland and try something that will truly knock your socks off. read more

Koi Asian Cuisine - Sashimi combo plate. - Asian Fusion Near Me - Biddeford, Maine

Honestly, I am always excited to go to Koi or order in from there, and then I am subsequently always disappointed. The service isn't great, and the food is mediocre. Our crab rangoons didn't even have any filling in them, just the fried outer shell. I keep hoping this place will improve, but it hasn't in the many times I've been over the past 3 years. It's overpriced for what it is. read more

I order with them all the time. Today, I ordered the shashimi platter. Now, I will say every time I have ordered the fish is very fresh, but, today the fish was impeccable. the salmon was salmon belly. They take care of their clients, and I would 100% recommend them to anyone. and in top of it all, even grub hub, their own staff deliver. read more

If anyone wants to go to koi or order them I won't tell you not to but I wouldn't recommend it. Last time I got food from them my meal was inedible and smelled like cigarettes, the sides i ordered were wrong and we were missing food. I disputed it on my meal app and got a refund and now they are refusing to serve me at all. So to recap they screwed up my order, I tried to give them another chance and they refused me. read more

Such a waste of money and time. Ordered food on their on line menu only to arrive and be told that they don't use that or monitor it, so had to reorder and wait . Crab Rangoon, pad Thai, chicken fingers were all inedible, tossed them out... not sure how this place stays in business . read more

Absolutely amazing food. I've been looking for great Asian Cuisine since I've been in Biddeford and I've finally found it.

Ordered delivery which took an hour to receive. The miso soup was flavorless - extremely watered down. I also ordered two rolls: salmon maki and tuna maki. The fish didn't taste fresh at all. Do not recommend this place and will not be a returning customer. read more

Ordered delivery. It took 90 minutes for the food to arrive on a Monday, and the delivery driver wasn't wearing a mask. I requested the food be left at the door but he needed my signature. Definitely won't order again--the food was greasy and cold and went in the trash. Waste of $43. read more

Giving it two stars because it's been good maybe one out of the several times I've got it. Unfortunate cause they have the potential for sure, got the chicken with cashews, chicken lo mein, and edemame. The chicken was unbelievable chewy and mushy, rice was so dry it was not edible. I've tried this place several times, most of the time disappoints. Price is lower and they give you a ton of food, but if you're looking for quality I would go elsewhere. Not saying I will never try it again in my life, but certainly not going back for a very long time. It just flat out was not good at all, I hope they get better. read more

Customer service is excellent! I had ordered through GrubHub. They sent a driver, but the food wasn't ready so KOI asked GH if they could have a little bit more time. The driver didn't wanna wait so they left. KOI called Grubhub to see if they were going to send another driver. They said they would, but never did, and ended up canceling my order after waiting two hours. KOI called me directly to tell me the situation and to offer delivery directly through them at a lesser cost, so I thought this was very nice of them and excellent customer service! However, I hate to say this, but the food was terrible. Calamari was extra large rings, battered, fried, and it had a KOI special sauce with it. I'm very sorry KOI, but it taste aweful. I recommend getting normal size calamari and breading it rather than battering it, and providing either a marinara sauce or a lemon aïoli. I ordered chicken pad Thai and requested that it be a little sweet and a little spicy, but it came with absolutely no sugar and didn't have any spice at all. There was also no nut sauce on it either. It lacked flavor all together, and I will never order this again. I recommend cooking it the same way Bua Thai does in Old Orchard Beach. The cashew chicken was terrible. It was basically big clumps of batter deep fried with a tiny bit of dark meat chicken in it mixed with slimy zucchini, mushrooms, carrots, and a couple pieces of bok choy. I recommend making it the way Evergreen does in Portland on Western Avenue. I also ordered one piece of handmade sushi which was delicious! It had imitation crab, cucumber, avocado, cream cheese, and rice wrapped with seaweed. The only thing I'd do differently is I'd order the regular roll next time rather than the handmade, because the black seaweed wrap was kind of messy and it was a huge role, which is nice, but I prefer the smaller size. I'm bummed because I spent over $40 and most of this food is going to be thrown out. I had planned on eating from it for a few days as I just had foot surgery and can't be on my feet cooking, but its just that bad. I'm very sorry KOI. You have been very kind to me, but the recipes need some work. And I'm pretty sure you gave me the original order from 2 hrs earlier which was cold and not fresh at all so I feel like I paid for Grub Hubs mistake. :( read more

Ordered the Orange Chicken dinner plate with the Spicy Salmon Maki Roll for delivery. Delivery took 30 minutes. Delivery man was okay, but the Orange Chicken was so dry and chewy! The flavor was fine, but it was just so dry and chewy that I could not enjoy it. The sushi was fine. The Orange Chicken was not worth the $14. Never again. read more

Koi Asian Cuisine - Not sure if you can see that this is very dry and chewy Orange Chicken. - Asian Fusion Near Me - Biddeford, Maine

This place is an awful mess in every possible way. We ordered from Koi's website at a very early time on New Years' Eve in order to give them plenty of time to make our order. What we received was (1) utterly underwhelming in every way (portions were small, it tasted bland and in some cases bad, was packaged lazily, etc.), (2) extremely late, (3) overpriced (and I'm used to ridiculous prices in D.C.!) and (4) incomplete to an embarrassing degree. When we contacted Koi regarding the missing parts of our order, they complained that we didn't give them a phone number (we did - the online form was correct, they transcribed by hand improperly) and then effectively told us to suck it up. We had to badger them to actually deliver the rest of the food. Certain members of my friend group had to wait a grand total of FIVE HOURS for food. Cheap Asian food isn't amazing anywhere, but Koi is now infamous amongst my group of friends. The sheer effort required on our part to get a simple order made was embarrassing. There's absolutely no way we will ever order from here again. read more

I like the food at Koi and the servers have always been reasonably friendly. But tonight while I was waiting to pay for my take out order, I'm standing at the counter waiting for someone and what do I see tucked on the shelf below? A list of reservations with a note in huge block letters by one of the names that says "FA**OT!" (asterisks are for Yelp's occasional filtering of profanity.) Um, excuse me? Management can feel free to explain it to me and I'll be glad to post it, in fact I promise I'll post it, but I'm not a big supporter of bigots and I'm really disappointed. And the fact that it wasn't hidden where no one could see it is even worse. So if some server decides that a member of my party is gay, do I really want that person handling our food? And how do they decide? The more I think about it, the creepier it gets. You're entitled to insult your customers but they're entitled to take their business somewhere else and I'm sure that nearby Hanabi (http://www.yelp.com/biz/hanabi-restaurant-saco) would welcome them. 5 stars for the food, which has always been excellent. But only 1 star for making me wonder who I'm supporting by ordering from Koi. Quick edit (12/30/13): After 4+ months, I have no desire to go back. To me, this means that I don't think the place is okay. Since 3 stars is defined by Yelp as A-OK, I can't give it more than two stars. The food was always good, but the idea of servers trying to decide which of my dining partners I'm sleeping with and then deciding if they approve of it is too much. Quick edit (4/15/15): It's been 20 months. Nobody ever contacted me. I never went back and I don't plan to. There are other better restaurants. Quick edit (9/7/16): It's been over 3 years, I still haven't gone back but I've been to Hanabi at least 5 or 6 times and I'm having really good luck there. That's my local sushi place now. read more

Recently bought a house locally and was looking to get my sashimi fix. Found Koi and I can honestly say the preparation and quality of their sashimi is impeccable - just as good as Nobu in Malibu at 30% of the price. Highly recommend to anyone looking for a great taste and presentation. read more

We ordered front here twice. The first time was due to the Jewel of India was closed. Ordered the Chinese seafood fried rice. It was utterly tasteless. I mean nothing! The second time we ordered was out of necessity, Jewel of India just decided to no answer their phones. We were starving and out of options. Once again, I got the fried rice. Again it was flavorless! One star for free delivery. read more

Koi has the best tofu pad thai! I first had tofu pad thai in California and nothing ever compared to it until I started to get Koi! It is so yummy and this is the only place I will get it now. I always order without peanuts and they always get the order right my husband also orders his Chinese food from here and loves it! No complaints! read more

The location of Koi is alright, there's plenty of parking. The interior is simple and clean, and they have this cool booth seating that places your legs inside (difficult to explain). The food is good, appetizers like crab rangoons aren't that great but entrees like fried rice, and pad thai are good. Their maki rolls like California roll, spicy tuna and salmon aren't the best. You can get 3 maki rolls (18 pcs) for the price of $9 that comes with soup and salad during their lunch special hours. If you are choosing maki rolls, I would stay away from their Philadelphia roll -- there's an excessive amount of cream cheese that overpowers the taste of the salmon. Their special rolls on the other hand are really good like the spicy girl roll. They also do free deliver for a minimum order of $15, and it's so convenient. It usually takes about an hour depending on what you order for it to arrive. If you really want to, you can order beverages from them and they'll also deliver them to you. I would order the Thai tea bubble tea. read more

Koi Asian Cuisine - Friends ordered some maki rolls and I ordered a special roll. - Asian Fusion Near Me - Biddeford, Maine

See all

This restaurant is amazing the sushi is super good it's hard to come by good sushi in Maine and it's a amazing spot I'm definitely coming back here read more

Koi Asian Cuisine - Asian Fusion Near Me - Biddeford, Maine

I have spent 100s of dollars at this restaurant and always enjoyed their food greatly. I ordered delivery last night (an 80 dollar order), & almost immediately received a call from a very rude lady saying if I complained about the order I would be banned from the restaurant. As a former restaurant manager, I was appalled that they would treat a regular customer this way. If this never happened they'd get 4 stars from me but because of this, 1 star & they have lost a customer. So good going guys. Go with Jin in Saco instead if you want some sushi with GOOD customer service. read more

Unimpressive, middle of the road fare. I had a hard time deciding between 2 and 3 stars. Everything looked good but didn't really taste that good. It's food but it's not very good food. Sushi was fair at best..again looked good, tasted blah No plate or app exceeded expectations and flavors were repeatedly flat, old and uninspired read more

We love Koi! It's our go to takeout and delivery place. The orders always right and they throw in extras if we order a certain about of food. The delivery service is great, sometimes they are busy and it takes a while. Plan for at least an 45-60 mins for delivery. read more

Agree with the other reviews. Mediocre food. Crab rangoons are half filled. Sushi is only okay.

Was not impressed. We ordered to go via Door Dash. My husband got the Kung Pao Chicken and said it was very bland. I ordered the sushi rolls and they packaged it on top of hot food and the rice was like mush. We ordered the spring rolls as an appetizer and they were nothing but cabbage and no other veggies. Seventy some dollars for inedible food. Never again. read more

The food is delicious and authentic. Ordered Hunan pork and ginger chicken, soups plus egg rolls for pick up !

Koi is my number one place to go whenever I ran out of groceries or on the go. They always get my order correct. My favorite is sushi and wonton soup. I also love their Sweet N Sour chicken. This place never lets me down. I recommend this place to everyone ! read more

Every time we have ordered from here, there has been a problem. Usually it is that they just forget to give us one of the things we ordered. The rice, the salad, one of the main things we ordered. I could never understand why they had such trouble with this, but they would usually take care of things if we bothered calling, so we continued to order from them. Tonight we ordered what has ended up being the worst sushi I've ever had. I wanted to make things simple, so I just ordered the sushi entree for two. It boasts 16 pieces of sushi, a rainbow roll and a spicy tuna roll. There were 16 pieces alright: 16 pieces of only 3 types of fish. And that rainbow roll? The same three types of fish. The spicy tuna was dry didn't appear to have any spicy sauce. The whole dish was bland and tasted a bit stale. I'm a little worried about it making us sick. Never have I been so disappointed in a sushi entree. On top of that, they were over 30 minutes late on an order we picked up! It was over an hour from the time I ordered to when we were able to walk out the door with this food! There was nobody in the restaurant eating! How do they maintain any business this way??? Never. Again. read more

Koi Asian Cuisine - Sushi for two offers only 3 types of fish! 16 pieces of sushi, but only 3 different kinds for two people!!! Terrible!!!!!!!!!! - Asian Fusion Near Me - Biddeford, Maine