I always shop here. Good selection of clothes, usually. However, if you don't ask about Kohl's cash, they won't volunteer it! I was just under the needed amount & if I didn't ask she wouldn't have told me anything! Also, now, in order to get the Kohl's cash you have to use your Kohl's credit card! I said what?! When did that start, she said just now. So, moral of this story always ask! Plus everything here is mostly on sale, so good value for your money! read more

Kohl's - Store - Men's Clothing Near Me - TUCSON, Arizona

Love when returning an item to Amazon and all the coupons. Anytime there is a good sale plus coupons it is a win. Kohl's does offer that! read more

Kohl's - Indside - Men's Clothing Near Me - TUCSON, Arizona

Won't be going here to return Amazon packages anymore. They've moved all transactions to the front registers which have only one lane now. You have to wait in line with customers making regular purchases. read more

One of the employees there, Austin W., was very helpful, patient, gentle, sweet, and honest. He helped me find what I was looking for without complaining, and he also helped me save time. I just want to say thank you Khol's for hiring him! He made my entire shopping experience easier, without stress. :) read more

Good luck with customer service... they don't do anything. Vince on their website was worthless! I put my email in as .con on accident instead of .com. Kohls stated they could not change my email or get me into my account. They could cancel my order but that is not what I wanted. It's 2025 and Kohl's could not change my email or get me updates to my phone number. DO BETTER KOHLS! read more

Visits to this Kohl's are less frequent than I would like, but it's far across town. Today we had an opportunity to drop in on the way home from Camino Seco and Broadway. Hubby and I found some great buys. I got helpful and friendly help in the active wear area. Shame on me for not getting her name. At the checkout I saw that our clerk was the same friendly checker from our last visit. She remembered us too. She helped us with our discounts and Kohl's cash. I commented to her on how much we appreciated her fine customer servic. It was a lovely shopping experience! read more

Kohls seems to be going through a transformation on all of its brands that it carries. And I'm not sure if it's supply order issues or if they just aren't carrying the inventory they used too but it's slim pickens. The staff is typically friendly and helpful. read more

I shop here mainly for the Amazon returns. This store chain has some slight hit or miss deal/values on their everyday prices. I have a Kohl's account but barely use it. I come here to see whats available only at a last resort option. Some staff are good and some are complete opposites. read more

Just went to kohl's for first time for amazon return. The s entrance closed use north there greeted by friendly associate who directed me to the back fir a fast safe amazon return including 30% off coupon fir kohl's. I was impressed with the store as very clean safe with hand sanitizer at every station. and entry. The store was fancier than I expected more like big name retail anchor stores with mannequins on display tile floors etc. I know a lot of people like this store with many sales , promotions . I've never shopped here but need to return some amazon return boxes. Told just go in with amazon return codes to any sales associate but found out that at the Kolb rd se store you must go all the way to the back of store near bedding . They will box items you must bring return codes . FYI I usually return at ups store near my house but amazon wanted a fed of 5.99$ to return one item to amazon in buckeye az . Ups store always free and amazon rep couldn't explain why a charge to drop off return at ups store? Kohl's is free & will even pack item fir you. They offer special store hours early wed for elders ,pregnant ,& other needs.. read more

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Too crowded at holiday time. Can't find what I am shopping for. When I do make a purchase they give Kohl's dollars that expire before I go back. Would prefer to be able to apply them to what I just bought read more

Went in yesterday while I was in Tucson and bought two shirts. Get home today and they still have the security tags on them. I don't live in Tucson and it is really ridiculous that I have to drive back to kohl's to get these tags taken off. If kohl's is going to insist on having these ridiculous tags on their clothes then the cashiers need to actually remove them when you purchase clothing. Second reason I think kohl's could do better: the baby clothes are so over priced even when they are on sale you can get them cheaper somewhere else. read more

Had to return some shoes from Khols stood into two different lines before right lane. Had my husband exchange shose for sketches new Christmas gift read more

Had not been in this store in years due to dissatisfaction years ago. Tremendously impressed with the simplicity of an Amazon return. The employees especially associate at Amazon return counter very friendly and efficient. Will be a pleasure to return and shop. read more

Worst customer service ever experienced what's your story specially being new in this town I will never come back here again:( Came in here to buy a pair of shoes with a coupon in hand your customer service counter after standing there for 10 minutes she said she cannot help me go to the other counter After waiting there the girl told me this coupon is no good I'm going to try to talk to the manager and I told her that the other cold except Us coupon on Oracle location she said well why don't you go there??? I think she kicked me out of the store that way she presented herself?? Being retail manager myself for 42 years I would never ever send a customer waiting to spend money to another location oh well your loss mr. DM. I'm hoping this location is on Pantano? read more

This is a nice location, clean and well organized. They have a good variety of clothing, shoes, and home items at good prices. We were rung up quickly and didn't have a long wait in line. read more

Worst costumer service, the offers that they have aren't clear. They make you sing up for extra cash off but it's not worth it... I won't ever buy again there read more

Never ever have enough check out staff ,got tired of waiting in line so I left and went to Dillard they always have proper staffing!!! This problem existed long before Covid. SAD !!! read more

Haven't been in this location in years. And won't ever be back. Stopped in to pick up an online order. Went to customer service. The man that helped me was EXTREMELY RUDE. Your not the only game in town. If you hate your job that much, change jobs. read more

I have received messages from Kohl's to make things right but they have yet to do so. No one in the store has the authority to make things right regardless of Kohl's direction to do so. read more

It is a very nice store however, I drive to this location from Sierra Vista for maternity clothes. I even checked to make sure that the items I wanted were in stock. I got to the store and the maternity section is a train wreck. There were switched tags on merchandise, everything on the left wall was thrown together with no differentiation between products, and there were barely any of some size, but massive amounts of another. The store did not have what was available online. I complained at the check out and the girl said that she was sorry, but there is clearly no pride in this location or desire for repeat customers. Just buy your clothes somewhere and save yourself the drive. read more

I recently went into this Kohl's store to use their kiosk system to order an item only available online. This was a disaster that I'm not likely to repeat. The machine crashed not once, not twice, not six, but seven times on me. After the third time, I told an employee, who rebooted one and pointed me to another elsewhere in the store. After two crashes at that one, I asked another employee, who insisted that I go through the entire process with her two more times so she could see what was happening. Now, the crashes happened at the end of the transaction, right as I was about to complete it, so I had typed in all of my information on their very slow-to-respond touchscreen each time. Finally, on the eighth, and my final, attempt, my order went through! Yay! But the machine wouldn't accept my coupon code. I gave up worrying about it, and considered the fact that you don't pay shipping at the kiosk the only discount I was getting on this day. About a week and a half later, I received my item. I really should have checked other items by this Croft & Barrow brand that were in store before I ordered this dress shirt sight-unseen for my husband. It is thin and almost see-thru. Dress shirts should be a little more substantial. It was also slightly expensive, given the quality. Overall, you can get a better quality mens' dress shirt at JCP for about 30% less cost. The store itself has a lot of items, but some areas seemed sloppy and messy as I walked past them. I can see how the store can be a decent place to shop for a lot of families, but my visit caused me too much hassle for too low quality goods for me to be heading back there any time soon. read more

This place is so disorganized, the money you save is almost not worth the time you spend digging through racks and piles of mixed up clothes or hunting down for the price of that coffeemaker or cooking utensil you can't live without. If not for the cashiers always doing their best to get you the biggest discount, their star rating would be a lot lower. read more

Kohl's is like a higher end JC Penny's but the lower end Macy's! They have a great selection of brands for the whole family. Kids clothes are cute, but tend to be on the pricey side. However, hit those clearance and sales racks and they have redeemed themselves. They always have great sales- Today I saved $80.00 on my purchases and walked out paying $77.00- originally over $100 before sale prices!! WOOT WOOT! Plus I got Kohl's cash to go and spend next week! I find that they always have a lot of helpful ladies in the jewelry department as well! Friendly staff throughout! This particular location is always neat and clean with happy friendly staff! read more

Khols was absolutely awful today. they keep pressuring me into buying a credit card. I very much showed disinterest in the card. The store presses so hard and does not take no for an answer. This is the worst part of the store and is almost like harassment. Please stop trying to pawn off cards onto your customer base. I will take my services elsewhere if you cannot respect customer boundaries. read more

My wife really loves this place, but for me being a tall person the selection is limited and does not rotate very much. I go about once or twice a year and find a lot of the same clothing that was there before. I wish they would rotate through their big and tall line. Also, this place is always busy and there is a significant wait for a register. read more

Customer service representative, Cody, made my Amazon return experience a huge disappointment. I'm used to returning things to Whole Foods (great customer service), but I had 3 bulky, heavy, items that Amazon directed me to Kohl's for returns. He made me stand in line twice to return multiple items While I was standing in line, a woman asked Cody if any keys had been turned in because she was sure she left them on the store. Cody said no keys had been turned in. As the customer was walking away, the other service rep. spoke up and said they had been turned in. Cody never bothered to ask the other rep. if she had seen the keys. His customer service skills are lazy, and inconsiderate of the customers. That's shameful. read more

I love Kohl's!!! Very friendly people, great prices and a variety of merchandise for all your needs.

What brick & mortar store charges fees to return online purchases in the store? Kohls does. Congratulations, you got me for $5.40. Savor it. It's the last time my family makes a purchase from Kohls. read more

I visited the east side store on Tuesday, December 24th, 2019 because of the coupons I planned to use. When I walked in, there was a line at the checkout stands that was at least 80 deep, with only 2 cashiers working. There was merchandise strewn along the line showing signs that people just gave up and left. It is astounding that on the day before Christmas only 2 cashiers were working. Because the coupons expired on that day, one would assume the Kohl's management would at least hire more people. Or, maybe it's because Kohl's was using the coupons as advertising and had no inclination to honor the coupons. It looks like a form of bait and switch. Needless to say, we left after surveying the line. read more

i'm new to kohl's. it's definitely a department store that i like. they have a good selection of items throughout the store. in their kid's section, you can always find pretty good deals. i love that they carry carter's and the jumping bean. usually, i can pick up 2 tops for my daughter at about $13. i'm glad i was introduced to this store. read more

I really like this store. I don't go shopping much but when I do, I go here quite a bit. They have a great selection of items for the entire family, including for the home. Their prices are fair and they always have sales going on. On top of that they send coupons out, which means you get an even better price on the items you're looking for! Customer service has always been fine. No annoying, overbearing salespeople-- but if I need assistance I can usually find it. Mostly though it's a great store to just browse around alone, without being bothered. A typical department store. read more

This store has the worst customer service I have ever seen in any store. I have disliked it since it opened. They were dishonest about their credit cards and how they could be paid. Today I stood in three lines. After I left each line some other customer service person was called there. read more

Just your typical Kohl's Department Store. Like all of them, it's weird to me how they'll hike up their prices just so they can have a "sale"....only the "sale" price is basically the normal price because everything is always on sale. Also, the "sale" price is just like a normal price because its really not discounted above what you would expect. Exhibit A - I tried on a cute, but very simple (cotton) sundress. Price tag said $55. On sale for $25. That's about normal-ish price to me (hey - I don't shop at Nordstroms! I'm an Old Navy girl, lol). I would have NEVER paid the full price listed on the tag, but at the "sale" (aka: regular) price, it's a reasonably priced dress. Exhibit B - Very basic summer sandals. Price tag said $49. On sale for $29. To me, the sale price was still a bit steep....$30 for very basic sandals (no sequins, fancy fabric, etc.)??? After some debate I ended up getting them anyway, but this is what I'm talking about - the "sale" prices are really just "regular" prices. Anyone who pays the non-sale price for any article of Kohl's clothing is just plain cray-cray! read more

Wow is all I can say! Tia at customer service was awful. She was rude and seemed irritated that I asked for help. She was just rude and didn't communicate well. When she did answer a question everything that came out of her mouth was covered with an obnoxious attitude. When I spoke to the manager about her she didn't care she was like I can talk to her. That's it huh just talk how about sorry she was rude and how can I fix this. I would give zero stars if I could. Sadly after years of being a kohls shopper I am done its not worth it anymore. read more

Everyone in the store was very nice! Holly in particular was very attentive, helped me find my shorts. :D

$300 worth of clothes for $100. Great place to get work clothes.

I live 39 miles away, and I had driven there to exchange items I had bought on line. The gal told me I had to search for original price tags of the exact amount of what I was exchanging. Then she said any cashier could take care of this. I spent 45 minutes doing as she asked for the 4 items. I get to the cashier (only one open and long line) The gal had no idea what she was doing, she rang up the items I had already paid for (and yes I pointed it out to her, she told me to be patient, she had to do it this way). Then she added the items I had for the exchange and wanted to charge me the total of all 8 items. I finally got her to void transaction as she was clearly confused. I went back to customer service gal who told me how to exchange items, but she "forgot" to tell me that IF the items I was returning went into a "clearance item" she could not exchange. And she had to look up to find it was on clearance so how was I to know anyway!????!!! It ended up only one item I had worked, the other three I got credit for at clearance price. I have shopped at kohl's for years in different states, but I will NEVER give them any of my business again, especially in Tucson!!! read more

This Kohl's had a very good selection. The only problem is my own and I am a odd size in pants and shirts. Overall a good experience.

Always good to spend some time meandering around Kohl's. Big score of the night was my $5.90 jeans that fit like a glove! Shopping DOES NOT get better than that!! read more

Kohl's is quite possibly one of the worst corporations I've ever had to deal with in my whole entire life. My wife used to work at this location about 2 years ago and she has yet to receive her paycheck for the 3-4 weeks she worked up till the time she walked out on Christmas eve for not receiving her paycheck. I recently returned a vacuum I received as a gift from my 93 year old grandmother which I didnt have the receipt for but it was clearly purchased from Kohls and was shipped to me. Returning it was of no issue at this location however it's now been over a month and I was supposedly supposed to get a check in the mail within 7-10 business days for a "corporate return" which has not been the case and I'm beginning to think Kohls has just robbed me and my grandmother of the $350+ dollars she paid for the item. I try to call headquarters about the return and for the last 2 weeks now I've yet to talk to a single human and basically everyday this place closes up come 9am and won't take any more calls for the day. Yesterday I waited on hold for 2 hours until the call was mysteriously disconnected and I was booted to the back of the call line again. Where I left a call back number but never received a call back like i was told I would while listening to 30 seconds of the worst songs I've heard to date. Oh and only 3 songs are played back to back to back. Today I call right when the place should open and low and behold they are closed... Tried again a hour later and still closed... This is absolutely insane and I'm fucking pissed off to the absolute max and will not stand for this bull shit. I want to know where my money has gone and I want to know today. never again will me, my family or the stranger I talk to walking down the road on the way to work will ever shop at this companies stores for as long as I live. read more