I called Koala to trim the trees surrounding my house. Non nonsense quote, timely service, fine work and great attitude made them a pleasure to deal with. Great job, thanks Koala! read more

Best arborist EVER. Kind, honest, super hard working and knows a TON about trees. Reasonable and does the best work to maintain trees with safety in mind. Highly recommended! Look no further. read more

Very well run company. From beginning to end. Contacted them. They quickly came out and gave a quote on the spot. We set up a time for the trim. They executed the job efficiently . read more

Koala Tree Care - Some trimming done - Tree Services Near Me - Santa Cruz, California

We highly recommend Koala Tree Care. We called them to prune our 40 plus year old Japanese Maple Tree. The entire crew is very knowledgeable and professional. We knew we were in good hands from our initial meeting with Jesse. The crew that took care of our tree really listened to what we wanted. Thank you to Seth, Lucas and Rigo. What a great team! The result of their caring talent is exactly what we wanted for our special Japanese Maple. read more

Koala Tree Care - Completed job! - Tree Services Near Me - Santa Cruz, California

We had a very unruly sycamore tree that had never had professional work done to it. Note that this tree is 20+ years old.We called koala tree service and ask them to come out and give us a bid and take a look at what could be done. The crew is here on time and took great care with the area around the tree. Jesse, their arborist is a skilled artist when it comes to shaping and cleaning up the inside of a tree like this. They spent nearly 3 hours in their trimming and shaping. They brought all the necessary equipment including a bucket truck to get some of the highest areas of the tree along with chipper to dispose of all the debris from the tree. Their clean up was exceptional. Many thanks to Jessie, Mike and the rest of the team for a beautiful job they did and making my tree more beautiful and safer. I can hardly wait for spring to come and see how beautifully this tree leaves out. Thanks again to the team from koala tree service for a great job. read more

Koala Tree Care - Before - Tree Services Near Me - Santa Cruz, California

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Craig and his team are the best hands down. Repeat customer and couldn't be more satisfied.

Crew arrived on time and worked quickly, I was very pleased with rhe results. The cost was higher than expected.

These folx were recommended to me by my hoa because they had been doing the hoa landscaping in the common areas for 20 some odd years. The first year they showed up for a job To trim the flowers off the 2 privet trees in our back yard in our back yard on our own private property for 300 dollars that they ended up changing to 500 dollars. They did not follow directions and ended up dropping alot of branches in a neigbors yard. I asked them to stop doing that because I want to be on good terms with my neighbor especially having just moved here. It felt challenging,convincing them it really was not ok to do that. The workers decided to go to the neighbor and apologize Luckily that neighbor was cool and even agreed to hire them. They agreed to come back the next season and trim the trees in our yard again and our neighbors yard at the same time. This was a pleasing offer since I'm very allergic to this privet that came with the house that hangs over his side and it feels like mace in my lungs, mouth and nose. Before they left though I told them they had only trimmed half of the other tree and I needed them to complete that trim of that tree. They kept insisting the other half of that tree was in someone's yard and would not believe me or look for themselves to see it was in fact a very accessible road that is just rarely used. So They could in fact access it and finish trimming that tree. They eventually peeked over that fence and saw what I was saying and pulled their truck to that side to finish trimming that tree. I breathed in alot of that pollen that day having these discussions with them and it felt like they were kinda abrasive and belligerent on the job while standing on the handrail of my porch instead of a ladder ( which now needs a support beam added cuz it was not built to withstand the weight of a human) They were so different than when they had done the estimate. By the time they finished the job they were apologetic and promised to be back now that they understood the job. I was happy to have them back because I needed the work done. Then this year they didn't do that. They only came back for the neigbor.. They said to call them They didn't return our calls for a while then When they did they refused to do the same job they had said they would unless we agreed to pay 5 times the amount for much more than the previous year and have alot more trees and amount trimmed than we wanted . They wanted 1500 to trim trees that were not even on our own private property. Other wise the job wasn't considered" big enough. " for them and their time. Ok then don't say your gonna come back to do the work again if you're not. They told us to hire landscapers. I have since found out this hoa decided to hire "landscapers" to handle the common areas that were less pricey and I wonder if their snarkiness was because of that decision that had been made by other people. I wrote a review and they told us to call them to work it out and that the owners make deals that the workers are not aware of but it just felt like too much work for me to keep trying to have them be the ones to do the work. We found another company that followed directions and got the job done with grace and ease. read more

They couldn't do the job, but helped me find the right contractor. That was very nice of them.

We hired Koala Tree Care to prune our nearly 100-foot redwood tree. Jesse and his crew did an amazing job. They slimmed the tree's interior and meticulously removed limbs that would allow air flow (and crazy winds from the first storm of the season) to pass through the tree without damaging it. We had a sense of their deep care of the tree and it's health and longevity. Their careful work also promoted an opening for light to pass through the foliage, enhancing the tree's true beauty and the availability of light to our home. Jesse and the crew were communicative, respectful, and punctual. I would absolutely call them in the future and have no qualms recommending them for arbor work to family, friends, and the public at large. read more

We are so blessed to have met Craig. He saved our house single handily in an emergency situation where two redwood trees' root balls were clearly giving way with one leaning toward our house's family room and the other over our built in hot tub. Winds and imminent falling potential eliminated the possibility of climbing. After an all afternoon shoring it up, waiting for conditions, in the wind rain and darkness he arranged a crane and went up in the trees at about 8 pm lifting two trees over our two story home to the street in front. We are stunned at the professionalism and skills of the crane operator Fernando and Craig. Earlier he also dropped a third tree over a fence without hurting the fence! Unreal! Craig has a huge heart for owners and their property! Also was here the next morning promptly to remove all debris. We cannot express our gratitude read more

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As a follow-up to my previous review, we have used Craig's services many times over the past 5 years and have always had outstanding service. During last year's storms, our son had a eucalyptus tree fall on his house. We called Koala and Craig had a crew and the necessary equipment out the next morning to get it removed and the yard cleaned up. It was a difficult, dangerous job, but the crew was extremely competent. Most recently, we needed to have a couple of dying trees removed from our yard. Again, Craig and his crew did an excellent job, removing the trees without damaging any of the surrounding plants (really quite amazing!). They left the yard completely cleaned of debris and ready for our re-landscaping project. We highly recommend Koala Tree care. read more

Jesse was quick to reply to my voicemail and showed up the next day to give us an estimate. We thought we might have to schedule the work for another day but they took care in pruning and shaping our Japanese Maple and Hedge the same day. Incredibly professional, thorough and efficient. Already referred them to our neighbor and will definitely use them again. Thank you!!! read more

Koala Tree Care - Japanese Maple - Tree Services Near Me - Santa Cruz, California

Jesse and his crew did an amazing job. Prompt, thorough and a pleasure to work with. I highly recommend.

Posted a request for tree service and the owner swung on by. Gave us a quote right away and at a good price. Scheduling was smooth. Even recommended them to a friend. read more

We were very happy with their work. The crew came on time, cleaned up all the debris, did a really nice job shaping and trimming our 3 trees. I would use them again. They provided a written estimate and the price was in line with 2 other quotes we had received. read more

These guys were great. I needed some tree work done in the front of my house and I also needed some bushes in my backyard chipped up and hauled away. They kicked butt. I couldn't believe how quickly and efficient they were. Not only affordable but once the job was done, the front and backyards were spotless. Job well done and great work. Thanks again. I will be using Koala in the future. read more

Great job on my property. I had several trees including fruit trees. They showed up on time got right to work. Cleaned up all debris from trimming. Cost was fair and their arborist was on site with the crew. I recommend them for any tree pruning. read more

A branch had ripped off our big elm tree. Koala Tree came out and did an amazing job in a short amount of time. They were on time, courteous, professional and kept the garden clean, working well with the neighbors as well as street traffic. Will hire again. read more

Koala Tree Care - Tree Services Near Me - Santa Cruz, California

We called Koala Tree Care on a neighbor's recommendation when we lost a major limb of a tree. Jesse came out promptly and scheduled the work. They pruned the trees all around our yard. The crew was quick, efficient, and friendly, and cleaned everything up well. They are reliable and knowledgeable and we would use them again. read more

Koala Tree Care went over and above when I called them at the tail end of the Storms on a Saturday to help us with a Box Elder tree that had been uprooted and needed to be removed. They did fantastic work that day. In the rain. And got it down before it did any major damage. Appreciate their work ethic and ease with which the process was done. We were stressed and were very happy that Koala was ready and able to meet the need! Highly recommend!! read more

Craig and his crew were great to work with. They were really responsive to my request and were able to come out quickly to look at some trees on our property. Not only did he give some great "Free" advice about ground covering and our neighbors trees, he and his team did a great job on our trees. They arrived on time and cleaned up the tree mess from the pruning. They were super polite and covid compliant. Will do work with them again. We had them prune our 30' italian cypress trees and our avocado. They were well versed in all surrounding trees as well (lemon, redwood, fir). read more

I've worked with Jesse and his team over the years and they continue to do a fantastic job. They are punctual, hard working, respectful and know trees. Great communication on options, suggestions and status. They do right by the trees. Meticulous cleanup after the job is done. Will continue to work with them on future projects. read more

Very knowledgeable tree service. An arborist not just pruning and removal. We lost numerous oaks mostly due to poor tree pruning in the past. read more

We had a huge liquidambar that had some structural issues and needed to come down. It was a giant in our tiny front yard and the city issued an emergency permit for removal. The crew was able to come out within a few days and had it down quickly and efficiently. Koala is reliable, stays communicative throughout the process and does a fantastic job cleaning up afterwards. Really amazing team. Don't hesitate to use them. read more

Koala Tree Care provided great service and executed work as planned. Craig is a knowledgeable arborist who cares about the trees. Team at Koala proved their ability, executing a technical job without concern. Would recommend! read more

Craig and team removed a dead sycamore from our backyard back in 2018 so this is an old review. Given the scope of work (this needed a giant crane), the quote was reasonable and the work was well done. Craig made sure that we understood the potential risks and damage that might happen to parts of the yard (ex: parts of the tree would fall and break an old deck nearby). We wouldn't hesitate to use Koala Tree care again. read more

I had a very large Pondersa Pine come down during a windstorm at the beginning of '21. The 100'+ tree was leaning over and ready to fall. I called 4 tree service companies. Koala (Craig) called me back in minutes and happened to be nearby assessing another property. The other 3 companies called back 2-3 days later. The tree in question actually fell into two of our neighbor's front yards while I was standing in my driveway assessing our limited options with Craig. Luckily, no one was hurt and no serious property damage occurred. The 2nd tree in my front yard was now leaning precariously over my home. While dealing with the first downed tree, Craig and his team took immediate action on the 2nd tree (thus avoiding imminent danger). I can't say enough great things about Craig and his fearless team! read more

Total pros. They did an acre+ of fire mitigation cutting of trees and brush for us on rugged, steeply sloped terrain. Everything from limbing mature trees to felling large dead trees safely and cleanly. And it was HOT. Super impressive how they made methodical progress each and every day. As always, up-front communication is the absolute key to a successful job so get everything agreed upon ahead of time and written into the work order. We were very happy with the value they delivered. They're honest, they do good work, they're safe, and they actually care about how the job turns out. read more

Koala did an outstanding job of pruning my redwood trees, and cleaning up. Their prices were reasonable, and I highly recommend them.

This is the second time using Koala Tree Service and I am very pleased with the results. They cut down a huge diseased fir tree that was located close to the creek bank on a rare 100-degree weather day in October. Jesse's team used their professional skills to maneuver exactly where the tree should fall. The teamwork, coordination, timing and skill involved was amazing to watch. They even came back to finish the clean-up work and cut the tree into rounds to place along the bank for erosion control. Very impressive!! I would highly recommend them to anyone who needs tree work done!!! read more

We had a yucca that needed a large branch taken off and we asked if they could trim a few palm fronds off of our large palm tree where the ends had started to yellow. When we came outside ALL the palm fronds were gone from our beautiful palm tree. This was the centerpiece of our yard and gardens. We were in shock. We do not understand how an arborist could ever choose to decimate an entire tree. We read up on palm trees and you are only supposed to remove the BOTTOM layer and only if they are yellow. I was then told that I should have been outside watching them if I felt that way, so basically they blamed us for what was clearly a mistake on their part. It would have been nice if they apologized or seemed like they even cared. We miss our beautiful palms every day. read more

Koala Tree Care - BEFORE - Tree Services Near Me - Santa Cruz, California

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These men are great! From the quote to the clean up they were intelligent, carding and respectful. I'm happy with the work they did. read more

Koala Tree Care - From a big overgrown oak over our home... - Tree Services Near Me - Santa Cruz, California

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Great guys. Very reasonable price. Came and removed all the tree trimmings same day. Very happy with the service. Highly recommend.

It would be much appreciated if the owner returned phone calls to clients needing help/ who are highly concerned for the potential of another CZU fire. It's ok if you're too busy; just please tell people instead of letting us wait unreasonable amounts of time to hear back from you. You can just say you're booked till October... anything is better than being ignored. I'm a single parent running my own business; I'm not perfect... but I am respectful of people's time. If you're that busy, maybe you can consider hiring help to communicate with potential customers. read more

I hired Koala Tree Care to grind several stands of contained bamboo out of my side yard (plus 2 palm tree stumps). I had other services look at the job but they didn't think they had enough room to maneuver their grinders. Koala Tree Care accepted the challenge, offered a very reasonable bid, arrived promptly, took great care not to disturb the pvc surface drains which were inches from the bamboo roots, dug out all stray roots, rebar, container plastic and finished very quickly. I was amazed. Other services were daunted by the project or were going to charge me thousands. Thank you Fernando. read more

I made an inquiry on Tuesday about having an Eucalyptus tree removed that was leaning towards the house, Jess the estimator was onsite Wednesday to look at the tree in question and by the end of that same day it was removed and everything was hauled off. Now that is quick!!! I am so impressed and will definitely keep their number handy for any future tree issues I may have. read more

So week of Thanksgiving, we called around to get a quote for an aroborist to come out n look at some trees that were overgrown and we were really worried about with the upcoming storms. I was pleased that the gal I spoke to with Koala responded so quickly to our request and later that day I received a call from the owner, Craig. We were really happy with his expertise and information. He asked a couple of quick questions and immeduately scheduled his estimator to come out the NEXT DAY. The price they quoted was actually less than I expected. Their friendly, professional crew came out a couple of days later and expertly pared a few of our big trees and even saved one that I was certain was in need of removal. Koala was great and I would highly recommend that if u need expert arborsits, these are the folks to call. read more

Did an awesome job trimming back two trees. Scheduling was just a couple weeks out. reasonable rates. Good job on cleanup too.

Craig and his crew have removed two different trees from our property. One 70 footer that was weaved between power lines near the street, the other an absolute giant nestled in our backyard that required care to preserve the surrounding trees, fence.. oh, and our house. ;) Each time he and his staff worked fast and clean and were always easy to deal with. We won't need Koala's services anymore, as the only two trees we had are now gone. But if you are looking for a good, affordable tree professional in Santa Cruz county, I highly recommend them. read more

Koala Tree Care - Tree Services Near Me - Santa Cruz, California