What a nice shopping experience! The staff were so welcoming and helpful and the clothes were…read morereally nice and good price points. I plan on making this a regular shopping spot and highly recommend.

Horrible return policy! I brought a shirt back 3 weeks after purchasing with tags on and receipt…read more I was told I couldn't even return for store credit. Sorry, I have a busy life and I can't come in to your store one week after purchase to make a return for a refund. Manager said there was nothing she could do, and could care less about keeping a customer. She further suggested I "re gift" the shirt. Nothing like spending $70 on shirt you will never be able to wear due to not fitting. I also agree with a previous review. They badger you into purchasing items. It was to the point of being annoying and uncomfortable. I would not recommend

Great service. Fabulous clothes and jewelry and shoes. Not pretentious! Welcoming. Reasonable in…read morepricing. Love that you can find current trends but in a boutique modern fun way. The clothes don't run to small for a woman's body and the selection is wonderful.

This boutique is horrible. The clothing quatlity is absolute garbage. I went to this boutique on…read moreApril 12, and purchased this super cute top that i was very excited about. I wore the shirt one time. I noticed before washing it that the seaming was already coming apart and there were holes underneath the arms and was coming apart. I called to let them know what was going on hope that they could give me some type of exchange or return my money. The receipt said within 14 days, so today beijing the 23 of april i still have 3 more days to return. (I have the receipt and the tags for the shirt). I called the store to see what they could do and the lady on the phone was so rude and did not understand my point of view. She said with our return policy we are not able to take the shirt and snobby like apologized to me. I spend $40 on a shirt that i wore one time and didn't even wash. I will never shop here again.

This is Texas alright! What a selection of boots and hats !…read moreCome in just to check out the inventory. Good place for work clothes to dress up Prices not cheap but good quality here. Got fitted for a cowboy hat, they have a special bar area to get personal tailoring of hats and other goods. They know their stuff for sure Some accessories like belts and ear rings too. Never seen so many boots and hats on one place and service is excellent Parking is free on a lot that is shared but huge.

My husband and I were looking for some cowboy/cowgirl boots and hats to wear to one of our dear…read morefriends' wedding in Bandera. We live in California and don't own any good cowboy boots or hats. The store had a lot of collections, was bright, well organized and clean. We were so lucky to get help from a young and beautiful sales lady, Jensyn (I hope I got her name correctly...) She was very friendly, knowledgable, very patience and helpful. She spent a lot of time helping me to pick up the right cowgirl hat that looked good on my small head. She also helped my husband with his boots and belt. When I found a pair of boots that I really LOVED, she helped to make the decision without making me feel pressured to get them. We ended up spending around $800 for all of our stuff. But both of us loved all of the items and really enjoyed the service. My beautiful boots had so many compliments from the Texans (woohoo) and also, turned out to be super comfortable: I danced non stop for 3-4 hours without pain or discomfort... Now both of us have several cowboy/cowgirl items from San Antonio that we love and will be using in the future. Highly recommed this lovely store and the wonderful customer service...

I had an amazing experience with Penner's when I needed a suit for my upcoming wedding…read more When you first walk into Penner's you immediately get the impression of a store that knows exactly what it is doing, and trying to be. There is history all over the walls, and you can see this is a beloved family run institution. That immediately made me feel good. Everyone in the store is also extremely friendly and helpful, the service is top notch. I had signed up for an appointment for a fitting, and I had a very specific suit color in mind (dark hunter green). I knew this wasn't the most common color for a suit, and I was a little nervous because I've never been through the tailoring experience before. Matt came over and walked me through everything, he helped me pick out not only the suit that is perfect for what I was looking for but he also helped me find a shirt, tie, belt and shoes. He was with me every step of the way. My suit had to be ordered and altered since it's not a common off the rack color, the team at Penner's kept in touch with me the whole time. I never had any doubt that I was in good hands, and any questions I had were answered fully. The price for everything was also extremely fair in my opinion. I fully endorse Penner's if you're looking for suits, clothes, shoes or anything else wearable. There's a big selection, and it's not just suits they also have just about anything for men's wear. A great selection, and a family owned business. I feel very fortunate to have Penner's in town and I will be back!

Popped in here to look around... and the service and expertise was so dang good I ended up buying a…read moresuit! Looks great with the expert alterations included. Nice place and well stocked- unlike discount stores today. Won't be the absolute cheapest, but fair price for a great suit that hangs right and looks amazing! I am not yet one to wear a lot of Guayaberas, but this place has some top notch ones. Quality!

Marcus helped me order a shoe I've been looking for and had me in and out within 10 mins. Overall…read morechill guy, didn't try to push anything on me and I would come again for sure.

Bought a pair of running shoes (just under $200), once I got on vacation and tried to wear them, I…read morecould feel a piece of metal jabbing me in my heel - enough to draw blood. I went to exchange them for a non-defective pair, and they wouldn't refund or exchange them. They accused me of putting the shoes on without untying the lace - LIARS!! I always untie and then retie based on the socks I'm wearing. Regardless of their false accusations, that couldn't have bent the metal the way it was bent. Do Not Trust this location. I haven't bought New Balance shoes ever since this happened, but I've discovered higher quality running shoes. So, even though I lost out on a chunk of change, I'm now in better, well-made running shoes.

Great experience at Boot Barn. The store was well organized with a great selection of boots,…read moreapparel, and accessories. The staff were friendly and helpful making it easy to find exactly what we needed. Quality products and a smooth shopping experience. Would definitely come back.

Shadow to the people at boot barn very nice very awesome place very clean very respectful people…read more It was awesome and radical people always willing to help you dressing rooms very very clean and awesome radical products. Everything always in stock. And a lot of clearance sales going on right now.

I finally found a store where I can buy Jellycats in person, thanks to my sister's recommendation…read more I was greeted as soon as I walked in. The shop is beautiful with a gorgeous selection. I really enjoyed visiting and will definitely be back.

I was never acknowledged when I entered the store or when looking around. I had to ask where could…read moreI pay for items abs then they spoke to me. I'm pretty sure it's because I'm Hispanic, they acknowledged all the Anglo people in the store.