Needed to get dry cleaning done for a suit and really struggled to find the right place. I did some…read morereading online and stumbled upon Professional Cleaners on Monona Drive. Professional Cleaners did a solid job and was able to get my suit back to me within 4 business days which fit my timeline. I was very content with the result of the dry cleaning and the cost as well. I had read horror stories online about other cleaners and was relieved to have found a local place that did things right. I did read online that the shop is pretty bad at answering phone calls and I can confirm i also struggled with reaching the shop initially (prior to just going in person). No issues in person; will return.

They did a nice job on a vintage Giorgio Armani tuxedo and the owner is friendly. Quick turnaround…read moreif needed. Old fashioned, as desired.

Machines run off quarters, but don't worry if you don't have cash they can charge you and give you…read morecash. They also have tables to sit while waiting for your clothes and folding tables.

My son's belongings were all left in the dorm back in March 2020 when Covid hit and he was home in…read moreNJ for spring break. Ended up not coming back to Madison until Jan 2021; the U stored all of his stuff in boxes. We too all of his clothes, blankets, towels, sheets etc for their wash and fold service (two full boxes and two full laundry bags; all mixed together). Dropped off Friday afternoon. It was ready before 5pm the next day. Everything was washed and folded (and sorted; they even pressed and put on hangers the handful of nicer shirts). Great service and the entire bill was $103. Great value. Highly recommend.

This is a place I take my alterations if in a pinch. I took a bandeau bikini top here to have a…read moreclasp put on the back, it was originally a tie back. They did an okay job, it stays on, but for the price I would've expected better quality.

Note this is the most recent review. I read previous reviews but it is very clear Zip N Stitch…read moredoes not have professional people who care about quality and customer service. Ruth is the only person you can trust and is excellent. I took my coat in because the stadium flap wouldn't stay snapped. I wanted additional *snaps*. I was suspicious when the person put ONE paper clip on the jacket. I also wanted a pocket replaced--I am not attaching pictures of the pocket but it gathered the fabric and was uneven. I paid $50+tax for 1 snap and a pocket, time 2 weeks (no holiday interrupting service). The website reads 1 week or less. I did receive a refund after complaining. Recommend Klinke hire qualified professionals, not a warm body!

Work done well, but extremely expensive and only take cash. They need a cheaper place to work out…read moreof.

I got my bridesmaid dress altered -- needed the length altered, the top loosened, the straps…read moretightened, and bra hooks added inside the straps. They were thorough about the alterations needed and their service was fantastic. I went to them in the first week of August and they had the dress ready in three weeks, in time for the wedding. While the dress wasn't ready when I went in, they kindly delivered it home as I couldn't go back the next day. Regarding the price, they did charge me a higher amount than expected (I'm a graduate student on a limited salary), they were better priced than the other places I checked out. Also, they are a cash-only place. Overall, it was a fantastic experience and I'm glad I chose right! And a huge thanks to my friend who recommended them.

I have been to this dry cleaners twice now, both times for the same men's suit (not mine, thanks…read morefor asking). When I picked it up yesterday it was $15 and some change (less than my brother-in-law pays in Appleton). The same guy is always there and is friendly. It's cash or local check only (they have prominent signage regarding this). I've never seen anybody else there, but it feels like a place that has been around for a long time.

Love this place! The owner is super friendly, my clothes came back PERFECT, and it was actually…read moreaffordable! I will be back :) I just found my "go to" dry cleaner! Note: they only accept local checks and cash.

1. She has no idea about pricing: without looking at the job she eyed me and blurted out "$15". I…read morestarted to leave, she then she abruptly said "$5". 2. The job was the sewing of a small hole in the top of the chest on a nice light pink sweater. When I got back she put on a blotch of inappropriate thick bright pink thread that ruined the whole sweater. Rather than make her pay for the sweater, I just took it and left. 3. She does not communicate at all. Whether she does not know english or just pretends to not know english, I will never bother to find out. STAY AWAY FROM PLACE.

Love this man! He has fixed a lot of my jackets and he always does such a fantastic job. I highly…read morerecommend!!

I had a very disappointing experience at Express Alterations. The owner was extremely rude and…read moreunprofessional throughout the interaction. What bothered me most was the inconsistency in how customers were treated. I was told that I had to pay the full amount upfront before any work would be done, but while I was there, another customer was told she could pay when she picked up her clothes. The pricing also seemed arbitrary, and I was given the impression that prices were being made up as they went along rather than following a clear, consistent policy. Being treated differently from other customers and spoken to disrespectfully left a very bad impression. Customer service should be fair and consistent for everyone. Unfortunately, that was not my experience here, and I would not recommend this business.

I have been taking my clothes here when Right Size Alterations is backed up. The work done is…read moreaverage. I have lost a considerable amount of weight and needed a large percentage of my wardrobe modified. The service and rudeness though causes the one star rating. A couple of times, the alterations were very subpar. She will blame you, the customer, for her errors. The last pair of pants I took in were to be brought in around the waist by a couple of inches. They were still way too big. She tersely told me that "This happens all the time" that I tell her where I need the waistline to be and then not be happy about it. So untrue and happened only two times and it was completely her poor work. I just walked out knowing I would never come back. Bad manners, so-so quality of work and her below average English is not a reason to patronize her. Take your money and clothes somewhere else.

I had two things - a halter top to take down a size, and a denim jacket to have a patch sewn on…read more Both things came out perfect!

AVOID BINH'S! I took my "mother of" dress in to be shortened and the hem was a total disaster!…read moreUneven, longer in some areas, and I was unable to wear my dress in that condition. She also charged me for a double hem since my dress was lined however, she never hemmed the lining of my dress but charged me for it. She offered to do it again but there was absolutely no way I was going to risk it. I also took it back to show the lady...all of a sudden she couldn't understand me, gas lighted me accusing me of bringing in a different dress (not the original) and told me she didn't do this work! She is awful! Workmanship is unacceptable and I had to have it re-hemmed elsewhere. AVOID Binh's tailoring! Please don't make the same mistake I made. I'm now hearing more and more people who have had similar experiences with Binh's. How they are still in business I have no idea. And her cash only policy is not forthcoming or honest. I will never ever go back.