Great experience with Cooper's. They installed and system and changed the filters. Jaden is the…read morebest technician I've ever had. He was punctual, great at communicating, very nice, and helpful. He was so careful to keep things clean and tidy, which I really appreciate also.

I had a minor issue with my water softener that CWC installed almost 2 years ago (salt tank was…read morefull of water). I called and talked with a very helpful man who looked at my records and advised it was nearly time for my yearly RO filter change. He advised they could come check the water softener and change my filters together the very next day! Paul the tech arrived promptly first thing the next morning. He tested my water and explained the readings to me. He also found the source of the problem with the water softener very quickly and had the part available on his truck. He repaired it, then explained in detail what the problem was. I really appreciated his thoroughness and for telling me more about my unit. As per their warranty (7 years parts and labor), the water softener repair was no charge and the filters with installation were ~$150. I continue to be very pleased with Cooper's and their staff.

I moved a while ago and have been trying to cancel this service for 2 years, the invoice has been…read morepiling up on cash for me and I just received a debt email related to it the other day of around 160 dollars even though I have MANUALLY cancelled every single delivery for those past 2 years. They also completely refuse to acknowledge any requests and fail to follow up to any response they have. Please god do not ever, ever use this company for anything, because you will regret it. They did contact me a bit ago telling me that I had not returned the water cooler, to which I responded that I would wish to buy it. They told me that I would get an email in which I could use to pay for the machine. They never did send that email. I'm still waiting for it. Tomorrow I'm gonna call that debt company and give them an earful.

Our company has been using this company for an office water cooler. We went without water delivery…read moreMarch, April, and May but were still charged for water exchanges and delivery fees. I called to complain on 5/19 and was told our account was being transferred (no previous warning) and they couldn't help or start a ticket. This was after being on hold for about an hour, so I requested to speak with a manager to request a call back and sat on hold another 20 minutes to be disconnected. I called back 5/20 and sat on hold for over an hour before the phone was answered. I was informed an adjustment request to refund the erroneous charges would be processed within a week and a no charge pick up would be scheduled to collect our 15 empty bottles of water. I called back 6/5 to be informed the adjustment request was never entered. I was sent to a supervisor who gave me a confirmation number and assured me that it had been processed by her. That supervisor then scheduled a unit pick up for 6/10 and promised to call me on 6/11 to complete the closing of our account after all this trouble. I sit here now on hold (57 minutes and still no answer) because we just received our monthly statement with NO refund of the billed services that were NEVER completed in March April and May, the free delivery fee that WAS indeed charged to our account, and for water delivery that was not supposed to happen as I had requested for the account to be closed!

In our family, Culligan now goes by the nickname, "C-word." All puns intended. Sorry, Grandma…read more We've been asking ourselves...WHY did we stay with Culligan for 25 years??? They charge more than their competitors. Despite the fact that we've more-than-paid for the malfunctioning machine we've been renting for a decade or so, we couldn't get an appointment for an emergency situation for three weeks... but no... miraculously they ARE available if we're willing to pay $100 to get someone to our house. They communicate and ask me questions via an email channel that has a "do not respond to this email" disclaimer at the bottom. They didn't show up to pick up their equipment, now uninstalled and waiting in my driveway, on the day THEY chose... and guess what... they just sent a bill for this month. After 25 years of similar, woeful customer service experiences, we finally made the switch to Elgin, a local, family-owned business. We are so happy with Elgin (they are great), but let's be honest... after years of terrible Culligan service to compare them to, Elgin could have arrived unannounced, two days late, driven over our front lawn, and run over our mailbox -- and we'd still have been happier with them than we were with Culligan. (BTW, they didn't. They were totally eager for our business, cheaper, communicative, efficient, professional, tidy, and on-time.) Go Elgin!

First, after several years of perfect payment, they decided they would force everyone into…read moreautopayment (which I didn't appreciate). A few years later, I told them I was finished with their nonsense, and suddenly I was allowed to leave the autopay program. But that's when the real fun began! In the months that have followed, I have attempted to access my account online to pay my bill but am told my password is wrong. (When I know it isn't because I have a spreadsheet of such things.) When I take the steps to get a temporary password, the one they provide doesn't work. So then I try to contact customer service, spend ten minutes filling out the form, and then scream when it won't send because the account number isn't "correct" (I copy-pasted it from the emailed invoice so I know I'm not the problem here). Stick a fork in me: I'm DONE.

We recently started our water service with the Chicago location today. Nate our service Tech was…read moregreat and very efficient. His professionalism and fast install were very impressive. We appreciate the fast turnaround given as well when ending our service with our prior vendor and bringing them on board. I highly recommend them if you are looking for a new water service. JT, we thank you as well! Our company looks forward to working with Office H2O in the future.

From the owner: Office H2O is a local family-owned and operated company serving the Tri-State area of Indiana,…read moreKentucky and Ohio. We supply businesses using bottle-less coolers that eliminate plastic bottles, along with all of their problems by using the latest water filtration and purification technologies to transform already-available tap water. This multi-stage process removes particulates like dirt and rust, along with lead, chlorine and other harmful chemicals.

I needed a new key fob for my 2014 Jeep quickly. my old fob was not working. I called Key Boss the…read moregentleman arrived at my place of work. 10 minutes and I had two new programmed fobs and literally hundreds cheaper than the estimate I got from a Jeep dealership. I highly recommend!!!

I cannot recommend Key Boss Locksmith enough!…read more A friend had just dropped me off at home after a meeting. As he zoomed off, I opened my storm door without a problem! But when I tried the main door, the key would not turn. I was completely locked out. As a Yelp reviewer, I immediately searched for a locksmith and found Key Boss Locksmith. I called and was instantly connected with David. He was in Zionsville while I live in Broad Ripple, and he was finishing up another job. What impressed me right away was how communicative he was and howhe kept me updated on his timing and arrival so I wasn't left wondering. It gave me time to walk down to the grocery before he arrived. When he arrived, he almost magically got the door open using my existing key. But what truly set him apart was what happened next. Instead of just unlocking the door and leaving, he took the time to figure out why it had jammed in the first place. The opening where the lock connected was slightly too small, causing it to stick. At no additional charge, he carefully filed it down to prevent the issue from happening again in the future. That level of care and professionalism is rare. I also asked him for estimates on replacing the lock on my back door since I've lost those keys over time. His pricing was completely fair and transparent. David is not only highly skilled, but genuinely personable and professional. If you ever find yourself locked out or in need of locksmith services, Key Boss Locksmith is absolutely who you should call. Highly recommend!