Wonderful experience yet again w Deatons. Had a dock issue, got a wuick estimate and gave them the…read moretime to obtain the parts (not always easy in today's supply chain environment). Perfect craftsmanship and a pleasure to work with

Mike Deaton exceeded my expectations! After an exhausting…read moresearch for EZ Dock wheel end caps that led to me to dead ends, I contacted Mike at Deatons. He made this his priority and swiftly shipped the items from Indiana to Chicago. Summer can begin!

I fully trust and appreciate the Aqua System company. I am compelled to leave a review after…read moreseeing their people work on a problem we had with silicon resin beads filtering into our water supply from our soft water system. Understand, our system had NEVER been serviced since it was installed decades ago. After talking with the people in the store, I tried to replace the resin bed myself. With no skills of this kind, I pestered the employees over and over again before I made the exchange for a new resin bed. They were fully interested in solving my problem and took a model system apart in front of me several times before I had the courage to try it on my own at home. Through the many demonstrations, the team members never once let me see any sign of disgust or aggravation with my incompetence. I don't know how they kept from rolling their eyes. I eventually scheduled a service call due to a possible problem with the replaced resin bed. Eventually, we had to have a second service call before the problem was corrected. After all of that, I received a call from Jon, the Greenwood store manager, the morning after the system was fixed. The technician that had been at our house the day before had explained that the need for the service call was possibly due to a fault with the replacement resin bed. The company is not charging us for the service calls. This is not the kind of service that I am used to seeing in our world any longer. This company is in the business of making happy customers. I love my water!

After moving to a new house, I was horrified at my water quality. The search for a good water…read moresoftener company began and I quickly chose Aqua Systems. I was overwhelmed with the idea of such a big purchase but the company explained all of their price options, their rental program, and a rent to buy program. They made it so easy and affordable. They quickly came out for the installation and I haven't had any problems since. My water quality is SO much better now. I'm very happy with my choice to use Aqua Systems!

I've had the water system for many years. The past 2 years the quality of customer service has…read moredeteriorated. Today was the last straw. I attempted to schedule salt delivery June 15. It was scheduled for today, June 24. The delivery schedule was from 8 a.m. to 5p.m. A nine hour window for service. Text and calls went unanswered to get a time frame. At 4 pm I contracted with another company for future salt delivery. I don't know if the aqua systems sold, they grew too fast, what happened but it is disappointing. Clearly providing good customer service is no longer a priority. I do not recommend.

I had a whole-house filtration system put in 2023. It broke last week, I called Avon, and they said…read moremy system was out of warranty because it was a 2016 model. It was presented as new to me. Has anyone else had this issue? I have grounds for a consumer fraud claim under Indiana law. I will file a complaint with the Indiana Attorney General's Consumer Protection Division. I will also contact my attorney for misrepresentation and fraud. Franklin Electric assumed all liability when it purchased Aqua Systems.

Great service and great quality! We have a softener system and Reverse Osmosis system with Frey and…read morethey are professional, quality and honest company. I highly recommend them.

Great family owned local business. I believe they service Marion and Hancock counties with…read morelocations in Greenfield and New Palestine. They can handle all your water needs from water softners, water heaters, pools, water purification, etc. I have personally used them to install my water heater and I rent a water softner from them. My parents also rent a water softner from them and buy their salt from the New Pal location. Back in the day, they used them for our pool needs too. Everyone is helpful, friendly and on time. What I love the most is that they are typically the cheapest around. They don't price gouge and mark things way up. When they installed my water heater, they were $700 cheaper than a plumber!

Great, professional company for households with well water systems and/or water treatment!…read more I've had service with C&J a few times within the eight years I've lived in my house thus far. The house runs on a private well system. An iron filter system is a big water treatment component that was installed by C&J some time ago. Most recently, a new media tank was installed since the previous one was about 10 years old and likely nearing the end of its lifespan. The call was made and done a few days prior, scheduling was done easily, and the service/tank exchange was done with no issue. After the new media filter was in place, the technician, Jeff, was sure to run a cycle and stuck around for a few moments to ensure proper functioning. Like previous service calls, work was done promptly and within reasonable pricing. Highly recommended for homeowners with well water systems!

They go above and beyond. My home had no water and they came out that day and got us up and running…read moreagain. They also installed a UV light in our system. A year later when it was time to replace the bulb, there was a mixup with my order. Josh went above and beyond to make it right. Will use them for all my well and water issues. Their prices were very reasonable as well.

We've had our softener for 20 years and Culligan has been delivering salt for 20 years as well…read more It's needed serviced a couple of times and Culligan has always been very efficient in getting right out and getting the problem fixed for a minimal cost. I couldn't be more happy.

Culligan Water of Boone County has outstanding customer service. We could not ask for anything…read morebetter! Great group of people, and we know they do a lot more for us than we should ever expect!

I've been in the construction industry for 50 years. You…read morecannot ask for more professional people. They followed up and did everything necessary to make sure the job was done right. I can't recommend these people enough. Jon B. Beasley Beasley Machine and Fabrication

we had one company out and they said the sewer line was collapsed and they couldn't do anything. We…read moredidn't trust it and we called these guys and they were quick professional and cleared it within a half hour only use this company in the future!! This is the best company we have used in the last 20 years!!

Customer service has been great! When you call and have questions, you actually get a great…read moreresponse time and someone to assist you without trying to upsell you to more than what you need. Personable staff and helpful!

Called 12 times. Reached a person only the first time, who immediately sent me to 'service', which…read morewas appropriate. However, no answer, then option to 'press 2 and leave a message'. However, it didn't shift and simply hung up. Repeated calls to all 3 Indianapolis area stores sent me to menu options. Never reached another person nor ever able to leave message for callback. Unfortunately I purchased a home with an Aqua Systems softener. It has an issue which resolves with bypassing the unit. But since I cannnot reach anyone over the course of several hours and 12 calls, addressing the issue on this softener won't be happening, and I'll have another brand installed. Likely EcoWater, but definitely not anything associated with Aqua Systems. Called Indy Soft Water, immediate answer and they are sending a technician to evaluate my system as well as install another system today, should I choose that route.